5/5
Excellent friendly service
Excellent friendly service. Helpful and very knowledgeable. Would recommend.
Trusted Agent profile · Surrey
★★★★★
632 reviews across 2 platforms
17 Selsdon Road, Croydon, Surrey, CR2 6PY
Barnard Marcus Lettings's office in Surrey, at 17 Selsdon Road, is rated 2.9 out of 5 across 632 reviews on two platforms, including 145 Google reviews rated 4.3.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
5/5
Excellent friendly service
Excellent friendly service. Helpful and very knowledgeable. Would recommend.
1/5
I had dealing with their North Finchley…
I had dealing with their North Finchley branch to let out my flat. The are very unprofessional and totally dishonest.
5/5
I have had nothing but a good experience with Bernard Marcus estate agency, I would recommend them to anyonePositiveResponsiveness, Quality, Professionalism
1/5
Very unprofessional staff
Very unprofessional staff. They don't reply. I contacted them few time about properties on the market. They took my detail but never called back. I dont wanna give them even one star.
5/5
I had a great experience with this letting a agency. Azfarul in particular was extremely helpful and responsive. Would definitely recommend. Excellent service. Thanks Az!PositiveResponsiveness, Quality, Professionalism, Value
5/5
The lettings dept in the Surbiton…
The lettings dept in the Surbiton branch have consistently found good tenants for my flat over a number of years. There has never been a gap in rental.
1/5
Disgusting service! So disappointed. Don't waste your time. No communication. What a terrible branch. Who gives such people jobs? I'm disgusted at their customer service. Please save your time and money and deal with another agent.
5/5
Kelly, Az and Jordan are always a helpful team with my lettings. They differ significantly with many other high street letting agents in the area.PositiveResponsiveness, Professionalism
1/5
One of the most stupidest agency ever
One of the most stupidest agency ever. With one of the most stupid stuff. I would not recommend
5/5
Professionalism from Feroza & Yinka
Feroza & Yinka
5/5
Elliot Purcell in particular was extremely responsive, honest, and helpful. I don't often leave reviews, but can't recommend him and BM enough.PositiveResponsiveness, Quality, Professionalism
4/5
We didn't end up going for the house…
We didn't end up going for the house Barnard Marcus was advertising but must say that customer service was wonderful with the two we did see Very positive
1/5
Bad bad bad
Bad bad bad Buyers beware the auction special condition uploaded last minute with hidden fees wrote in words then numbers to confuse
1/5
These guys don't even deserve a star
These guys don't even deserve a star. Terrible service and they will always try and find a way to leech money off you. Used them for a year, never again.
2/5
Letting with Barnard Marcus Selsdon Croydon since 26th June 2021. I have reported several issuesNegativeResponsiveness
5/5
Brilliant service from beginning to end. Sold my house recently and the team took care of everything. Complete professionals!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
The team of Az and Kelly are amazing, helped me find a property and were always available to help me whenever I had a questions. would highly recommend them.
1/5
Good luck trying to get any kind of…
Good luck trying to get any kind of communication out of these people, or any kind of service in viewing properties if you don't use their brokerage services.
1/5
avoid these people
avoid these people. they overcharged me by £1176, although they admitted that they had overcharged me i am still trying to get my money back two months later
1/5
The worst customer service ever
The worst customer service ever. Just trying to get rid of you with the “ill email you the details later”. And never do.
1/5
Lost £1200, stay clear
Lost £1200 as their seller accepted another offer after I progressed. Second time dealing with Barnard Marcus and second tome something has gone wrong.
2/5
Never answer the phone, especially if you call from Zoopla. Call them direct and you might have more luck
5/5
Fantastic service provided by Wintana…
Fantastic service provided by Wintana Arayafrom wallington branch to find a tenant for my studio flat . I am really pleased Quick , efficient and dedicated
5/5
I am very thankful for supporting and…
I am very thankful for supporting and helping to this agency. The people are very kindly and friendly. Thanks a lot Darinka and Evgeni! Regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Barnard Marcus Lettings's Surrey office has 632 reviews across two platforms: 145 on Google, 487 on Trustpilot (across the whole business).
Barnard Marcus Lettings Surrey is rated 2.9 out of 5 across all 632 reviews, and 4.3 out of 5 on Google from 145 reviews.
Barnard Marcus Lettings Surrey, 17 Selsdon Road, Croydon, Surrey, CR2 6PY.