Trusted Agent profile · Surrey

Barnard Marcus Lettings Surrey reviews

2.9

★★★★★

632 reviews across 2 platforms

17 Selsdon Road, Croydon, Surrey, CR2 6PY

Barnard Marcus Lettings's office in Surrey, at 17 Selsdon Road, is rated 2.9 out of 5 across 632 reviews on two platforms, including 145 Google reviews rated 4.3.

Google logo

4.3 / 5

145

Reviews on Google

This office

Trustpilot logo

487

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Surrey office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent friendly service

Excellent friendly service. Helpful and very knowledgeable. Would recommend.

Pauline · 19 September 2023

1/5

Trustpilot

I had dealing with their North Finchley…

I had dealing with their North Finchley branch to let out my flat. The are very unprofessional and totally dishonest.

Babak · 11 October 2022

5/5

Google

I have had nothing but a good experience with Bernard Marcus estate agency, I would recommend them to anyonePositiveResponsiveness, Quality, Professionalism

Ruth · 28 August 2022

1/5

Trustpilot

Very unprofessional staff

Very unprofessional staff. They don't reply. I contacted them few time about properties on the market. They took my detail but never called back. I dont wanna give them even one star.

Sam · 18 October 2020

5/5

Google

I had a great experience with this letting a agency. Azfarul in particular was extremely helpful and responsive. Would definitely recommend. Excellent service. Thanks Az!PositiveResponsiveness, Quality, Professionalism, Value

Ruqayyah · 28 August 2021

5/5

Trustpilot

The lettings dept in the Surbiton…

The lettings dept in the Surbiton branch have consistently found good tenants for my flat over a number of years. There has never been a gap in rental.

Lj · 4 July 2021

1/5

Google

Disgusting service! So disappointed. Don't waste your time. No communication. What a terrible branch. Who gives such people jobs? I'm disgusted at their customer service. Please save your time and money and deal with another agent.

Madiha · 29 August 2018

5/5

Google

Kelly, Az and Jordan are always a helpful team with my lettings. They differ significantly with many other high street letting agents in the area.PositiveResponsiveness, Professionalism

GASTROPUBLIVE · 28 August 2021

1/5

Trustpilot

One of the most stupidest agency ever

One of the most stupidest agency ever. With one of the most stupid stuff. I would not recommend

Elena · 24 August 2022

5/5

Trustpilot

Professionalism from Feroza & Yinka

Feroza & Yinka

Milan · 14 June 2026

5/5

Google

Elliot Purcell in particular was extremely responsive, honest, and helpful. I don't often leave reviews, but can't recommend him and BM enough.PositiveResponsiveness, Quality, Professionalism

Thomas · 28 August 2021

4/5

Trustpilot

We didn't end up going for the house…

We didn't end up going for the house Barnard Marcus was advertising but must say that customer service was wonderful with the two we did see Very positive

艾丝 · 13 October 2020

1/5

Trustpilot

Bad bad bad

Bad bad bad Buyers beware the auction special condition uploaded last minute with hidden fees wrote in words then numbers to confuse

Mr · 15 December 2021

1/5

Trustpilot

These guys don't even deserve a star

These guys don't even deserve a star. Terrible service and they will always try and find a way to leech money off you. Used them for a year, never again.

Amer · 29 July 2019

2/5

Google

Letting with Barnard Marcus Selsdon Croydon since 26th June 2021. I have reported several issuesNegativeResponsiveness

Prit · 28 August 2022

5/5

Google

Brilliant service from beginning to end. Sold my house recently and the team took care of everything. Complete professionals!!PositiveResponsiveness, Quality, Professionalism, Value

About · 28 August 2021

5/5

Google

The team of Az and Kelly are amazing, helped me find a property and were always available to help me whenever I had a questions. would highly recommend them.

Carmen · 29 August 2019

1/5

Trustpilot

Good luck trying to get any kind of…

Good luck trying to get any kind of communication out of these people, or any kind of service in viewing properties if you don't use their brokerage services.

KD · 9 January 2020

1/5

Trustpilot

avoid these people

avoid these people. they overcharged me by £1176, although they admitted that they had overcharged me i am still trying to get my money back two months later

David · 19 September 2019

1/5

Trustpilot

The worst customer service ever

The worst customer service ever. Just trying to get rid of you with the “ill email you the details later”. And never do.

Kukac · 23 February 2021

1/5

Trustpilot

Lost £1200, stay clear

Lost £1200 as their seller accepted another offer after I progressed. Second time dealing with Barnard Marcus and second tome something has gone wrong.

Chris · 6 July 2020

2/5

Google

Never answer the phone, especially if you call from Zoopla. Call them direct and you might have more luck

Mark · 28 August 2021

5/5

Trustpilot

Fantastic service provided by Wintana…

Fantastic service provided by Wintana Arayafrom wallington branch to find a tenant for my studio flat . I am really pleased Quick , efficient and dedicated

Nazia · 21 September 2019

5/5

Trustpilot

I am very thankful for supporting and…

I am very thankful for supporting and helping to this agency. The people are very kindly and friendly. Thanks a lot Darinka and Evgeni! Regards

Dary · 2 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Barnard Marcus Lettings's Google reviews

Questions about Barnard Marcus Lettings Surrey

How many reviews does Barnard Marcus Lettings Surrey have?

Barnard Marcus Lettings's Surrey office has 632 reviews across two platforms: 145 on Google, 487 on Trustpilot (across the whole business).

What is Barnard Marcus Lettings Surrey's rating?

Barnard Marcus Lettings Surrey is rated 2.9 out of 5 across all 632 reviews, and 4.3 out of 5 on Google from 145 reviews.

Where is Barnard Marcus Lettings's Surrey office?

Barnard Marcus Lettings Surrey, 17 Selsdon Road, Croydon, Surrey, CR2 6PY.

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