Trusted Agent profile

Barnard Marcus reviews

4.1

★★★★★ Great

115 reviews across 1 platform

1 Langdale Parade, Upper Green East, Mitcham, Surrey CR4 2PF

Barnard Marcus's Surrey office at 1 Langdale Parade is rated 4.1 out of 5 across 115 reviews on 1 platform, including 115 Google reviews rated 4.1. Checked 9 October 2026.

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4.1 / 5

115

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Surrey office, from every platform, shown as written. First names only.

5/5

Google

I’m so very glad we sold our property through Barnard Marcus, and in particular with the amazing help from Feroza, who was our agent overseeing everything. We ended up having quite a tricky sale (solicitors / freeholder) and Feroza was just excellent in making sure every problem that arose was dealt with so that things could keep moving forward. She fought our corner every step of the way, always keeping us informed and happy to help. We were glad to have you on our side Feroza, a thousand thanks!

Mark · 15 February 2026

Agent replied · 16 April 2026

Thank you for your glowing review! We are delighted to have had the opportunity to work with you and help make the sale of your property a success. Feroza's dedication and commitment to solving any challenges that arose is a testament to our team's dedication to providing top-notch service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thankyou to the team and especially Yinka for helping me get my first flat. Yinka went above and beyond in helping me secure my dream property and I really appreciate his effort. He helped me from day one and was there to push things when there were delays from solicitor or seller. I also like to thank other members of the mitcham team in helping get this purchase over the line

Hamza · 2 April 2026

Agent replied · 16 April 2026

"Thank you for choosing us to help you find your dream property! We are thrilled that Yinka and our team at Mitcham went above and beyond to make your first flat purchase a success. We appreciate your kind words and look forward to continuing to provide exceptional service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We would 100% recommend Barnard Marcus to sell a property. We engaged Barnard Marcus to sell our property in June this year. We met Feroza one of the agents at our property to start proceedings 2 days after ringing. Everything was arranged so quickly and efficiently. Within days we had over 10 viewings booked and sold our property straight away. I cannot thank Feroza enough for all the support she has given us especially with the Internet paperwork. We would not have completed any of it without her support and encouragement. Coming to the house to support us many times on her way home from work and always at the end of the phone. We consider ourselves extremely lucky to have been allocated Feroza for our sale. Thank you Barnard Marcus and especially Feroza for selling our property so quickly and completing in just under 4 months.

Karen · 16 October 2025

Agent replied · 13 November 2025

Thank you for your glowing review! We are thrilled to hear that Feroza and our team at Barnard Marcus were able to provide you with such a seamless and efficient selling experience. We are always dedicated to providing top-notch service and support to our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Yinka has been amazing since the day one to my completion. He helped me to find and buy my first home. He was always there to support throughout the process and made me feel like a valued customer. Robbie was great and always on top of all the documentation and made the process smooth and easy. Thank you guys so much!

Aleksandra · 14 October 2025

Agent replied · 13 November 2025

Thank you so much for your kind words and for choosing us to help you find your dream home. We are thrilled that you had a smooth and enjoyable experience with our team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I never thought I would submit a 5-star review for an estate agent, but... Barnard Marcus have been great. We quickly saw that our interactions with anyone there were much better than the ones with other estate agents, and decided to focus on liaising only with them for a house purchase. We were not disappointed and Yinka has been particularly helpful and patient with us.

Daniel · 27 January 2025

Agent replied · 24 January 2025

Thank you for taking the time to leave us this great 5* review Daniel. Kind regards, Lucy, Customer Relations.

5/5

Google

Mr. Yinka is an exceptional, experience Estate Agent. His very informative, and his attention to details is way above most agent I have come across. He helped us from the beginning of our search to making sure we secured the best property, also helped through the progression and all the way to completion. He is my ideal complete agent and a professional gentleman that I is a joy to have as your agent. I will recommend him anytime.

S · 1 June 2024

Agent replied · 9 June 2024

Many thanks S M Shah for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Complete waste of time. property was valued at £600k-£650k by Barnard Marcus who then suggested their modern way of selling property with Iamsold. they agreed with valuation but said put it on less for £550k to get the interest and in 28 days you will have an offer(s) and that will take a further 56 days to complete. perfect. heard nothing from them had to chase constantly. they had 2 viewings and an offer of £475k explaining that as it was an auction you will get people working like its an auction so wanting to offer less. the opposite of what I was told at the beginning. he then suggested dropping the price to £500k 30% less than what it was valued at. I said lets cancel it then where he then informed me I had agreed a 2 month agreement & has mede me stick with them for the 2 months on something we are miles apart on. yet it was a 28 day auction so why make me sign for 2 months. complete and utter waste of time. anyone can sell £1 for 70p thats easy. choose your agent wisely, the quality of an agent changes area to area as well so make sure you do your homework. from my experience Iamsold wasnt the right route for me & has been unprofessional and a complete waste of time. I now have a property thats been advertised for less than its worth for 2 months. what a nightmare. UPDATE:surprise surprise an email trying to justify their position. shows me a 1240 sq ft extended 4 bed house in finished condition for £575k...My property is 5 beds & 1840 sq feet so going by The sq footage should be at £840k in a finished condition & they are tring to get me to reduce to £500k. SHOCKING !!

Robert · 5 August 2025

Agent replied · 13 November 2025

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Very grateful for Feroza's assistance with my first purchase. Always available and willing to explain things. Massively helped shoulder the burden of chasing solicitors. Also thankful for the rest of the team who picked things up on the rare occasion she was engaged elsewhere. In general, just a very effective and helpful office - would recommend.

Will · 15 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that Feroza and our team were able to provide you with exceptional service. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Yinka and the team were excellent throughout the sales process and were able to finalise a very efficient sale . Would highly recommend to anyone who values efficiency, honesty and clear communications. Thank you

Philip · 25 July 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Philip Arthur. Kind regards Lucy, Customer Relations.

5/5

Google

Yinka and the team were excellent throughout the sales process and were able to finalise a very efficient sale . Would highly recommend to anyone who values efficiency, honesty and clear communications. Thank you

P · 1 July 2024

Agent replied · 22 December 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Philip Arthur. Kind regards Lucy, Customer Relations.

5/5

Google

Barnard Marcus were great at getting us a sale on our property. Yinca was very helpful and hands on in making everything run smoothly. He went above and beyond to help us!

Deepa · 1 June 2024

Agent replied · 10 June 2024

Many thanks Deepa Malde for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Feroza did a fantastic job at Barnard Marcus in getting many viewings into the property and was super on it with everything. I highly recommend them for selling your house. Thanks

Rhys · 6 November 2025

Agent replied · 13 November 2025

Thank you for taking the time to share your positive experience with Feroza and Barnard Marcus! We are thrilled to hear that you were impressed with their efficiency and dedication in selling your property. We truly appreciate your recommendation and look forward to continuing to provide excellent service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I decided to use Barnard Marcus to sell my property and am very happy with the levels of service the team provided. They have been fantastic! Vezir was simply amazing. His knowledge of the market, advice and attention to detail was second to none. Yinka and Annabel were also a pleasure to deal with, constantly providing updates throughout the whole process and always available to answer any questions and/or reach out immediately for any additional information required. They found buyers within 2 months and overall an absolute pleasure to work with. I have no doubt they will come highly recommended by all.

Paul · 12 June 2022

5/5

Google

Would like to show appreciation for the hard work professionalism and efficiency of Kayvan and Ali got my property sold and then quickly adapted to find me one to buy. And kept in contact right to the end and also after Kayvan even getting things sorted while off from work. Much appreciated guys keep up the good work!

Rhene · 12 June 2020

Agent replied · 11 June 2024

Hello, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review. We are so happy to hear Kayvan, Ali and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Best experience with Barnard Marcus. At last after all that ups and down , me and my wife are able to get our first time home. We both appreciate the support of Yinka, Annabel and their team throughout the journey. Happy with the service and we look forward to working with them again in future. Thank you Yinka , Annabel and Barnard team for getting us onto this property ladder as first time buyer.

Bikash · 12 June 2022

5/5

Google

Had a great experience with Barnard Marcus. We became lifetime members when we bought our house, and so used them again to sell, and glad we did. They were happy to listen to our suggested asking price, and gave good feedback and ultimately got it sold with a fairly quick turn around. I was particularly impressed with response times, as at no time was I left in the lurch about progress, viewings, feedback etc. James was a wizard, and I think secretly enjoyed doing the viewings so he could play with the cat. Dhamersh was also great as the in house mortgage broker, and patiently explained and prepared the necessaries. Good job all and thanks.PositiveResponsiveness, Quality, Professionalism

Guy · 12 June 2021

5/5

Google

A little late, I want to thank the team of the Barnard Marcus, and in particular Yinka Ashiru, who was responsible for our case. Everything was quick, clear, with professional advice and help. At the beginning of this year, with his help and useful advice, we were able to purchase the home of our dreams. Good job Yinka and many Thanks!!!

Igor · 12 June 2023

5/5

Google

We recently used Barnard Marcus to purchase our first home. Ended up being quite a drawn out process but we really appreciated the work of Elida and the team who kept us in the loop and up to date with everything that was going on and supported us throughout the whole thing. Big thanks to the BM team!

Nick · 12 June 2023

1/5

Google

I do not understand these people. Had a viewing of a property on 26/May I liked the property. I called the office next working day. I was told by the manager to see their adviser. Did that next day Everything went well, made an offer I was told they would contact me. I rang after 3 day to find out the property is gone. “I was told I was late to make an offer” makes no sense, late by one day?. Least they should have told me some one has put a higher offer, I might could have matched it or not who knows.

Gautam · 13 June 2018

1/5

Google

STAY AWAY. We regret using Barnard Marcus, staff been rude, there was a situation where we've been shouted at, we've been lied to two ocasions and we learned it's NOT estate agent rolli to update you with your sell (we had to pay 5k), when complained in the head office were been told agent ONLT have to find the buyer, nothing else, had to do everything ourselves pretty much... but the HIGHLIGHT of entire experience was when AGENT left our FRONT DOOR WIDE OPEN (thanks Robin) Pleasant experience: There mortgage is brilliant, focused and professional.Glenn is a Top Man Manager: Carries professional, she knows what she's doing, apologetic after every issue we had with them, it was just to many... Update. They passing your personal details to 3rd party companies, someone just called pushing new broadband and landline. When called the agent saying I'm not happy about that been told that's standard procedure... Apparently no data protection with them.... Highly unhappy

Jacek · 13 June 2017

5/5

Google

I was very happy with my experience with Barnard Marcus while my girlfriend and I purchased our new house. Yinka and Carla were always professional and very helpful when resolving any issues and ensuring our purchase was completed.

Thomas · 28 March 2024

1/5

Google

They simply lie in the ads! I've just "viewed" a house that I didn't even enter because the ad said that the property had a off street parking, but on site it turned out to be a nasty lie. Terrible practice by this company, they just wasted my time!

Mariusz · 1 June 2024

Agent replied · 11 June 2024

Hello Mariusz Brzenacki, please contact us via complianceresidential@sequencehome.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Barnard Marcus are the best, I achieved way over asking price when I put my property on the market through them. I had my property valued by 3 other agents and none came close to what I achieved. Vezir and his team were amazing throughout, would definitely recommend.

Anna · 12 June 2023

1/5

Google

Both Vezir and Ali showed incredibly poor customer service, I have dealt with other branches of barnard marcus and found them to have excellent customer service, perhaps this branch has bitten off more than it can chew. they do not respond or call you back when they tell you they will, you have to constantly chase them even after putting an offer in to get any information and they do not respond to emails or calls at all sometimes. I would recommend avoiding this branch at all costs. I put an offer in on a property which was ultimately unsuccessful, throughout the offer process they promised to give an update the next day by a certain time even if there was nothing to update or the seller was still thinking, they never did call and i had to call multiple times and wait hours before they got back to me. they similarly promised me multiple times to send other similar properties for viewing after the unsuccessful bid and i called and chased to be sent these properties multiple times both via phone and email and they were never sent or responded to

Amish · 12 June 2021

Agent replied · 11 June 2024

Hi, thank you for taking the time to provide our Barnard Marcus team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@barnardmarcus.co.uk then we will be more than happy to help you.

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Read Barnard Marcus's Google reviews

Questions about Barnard Marcus

How many reviews does Barnard Marcus have?

Barnard Marcus's Surrey office has 115 reviews across 1 platform: 115 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Barnard Marcus's rating?

Barnard Marcus is rated 4.1 out of 5 across all 115 reviews, and 4.1 out of 5 on Google from 115 reviews, checked 9 October 2026.

Where is Barnard Marcus's Surrey office?

Barnard Marcus, 1 Langdale Parade, Upper Green East, Mitcham, Surrey CR4 2PF.

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