Trusted Agent profile · Surrey Quays
★★★★★
546 reviews across 2 platforms
Unit B, Cadmus Court, Seafarer Way, Surrey Quays, SE16 7DW
Benham and Reeves's office in Surrey Quays, at Unit B, is rated 4.6 out of 5 across 546 reviews on two platforms, including 148 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Benham and Reeves won in 2026.
Tell us what you need and we'll put you in touch. Benham and Reeves Surrey Quays hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surrey Quays.
The Trusted Agent 2026 results for Benham and Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surrey Quays office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
1/5
GoogleTerrible customer service experience. Extremely unprofessional. Receive placatory emails as response but no action. Would not recommend renting with this agency as their after service is absolutely awful.
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5/5
GoogleI received a really nice experience by working with this agency. Mark and Maria are very helpful and provide good support for their clients.
Thanks for your 5 star review Julia, it's great to know you experienced the good service you expected from our lettings team, kind regards, Emily Taylor, B&R
5/5
GoogleAmazing help and very kind staff
Thanks Kindah, really great to hear you found us helpful and kind and we appreciate it you taking the time to share your five star rating. - David M, B&R
5/5
GoogleCan't recommend this company enough. Pleasure to be looked after such a quality renting agencyPositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for this lovely five star review, we are very pleased you had such a good experience with our Surrey Quays rental agents. Emily Taylor, B&R
5/5
TrustpilotThorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
5/5
TrustpilotExcellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
5/5
TrustpilotEfficient property management team
Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you
Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R
5/5
TrustpilotExcellent service from Simon.
Excellent service from Simon.Definitely recommend
Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R
5/5
GoogleGood communications and they managed to get me a very good offer.PositiveResponsiveness, Professionalism, Value
Hi Islam, many thanks for taking the time to tell us about your service experience here and for your five star rating which is very kind of you, we are here to assist you any time. Thanks. Emily, B&R
5/5
GoogleGood communications and they managed to get me a very good offer.PositiveResponsiveness, Professionalism, Value
Hi Islam, many thanks for taking the time to tell us about your service experience here and for your five star rating which is very kind of you, we are here to assist you any time. Thanks. Emily, B&R
5/5
TrustpilotThe issue was dealt with professionally and nicely.
The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.
5/5
GoogleProvided great advice and guidance - not only for me, but also for friends. Thanks
Thanks for your five star rating! Kind regards, Emily Taylor, B&R
1/5
TrustpilotWould Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
5/5
TrustpilotGreat experience working with White…
Great experience working with White City Branch (with Di Gong and Zak Taylor as my letting agents) as a landlord.
5/5
TrustpilotGood experience
5/5
TrustpilotExcellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
5/5
TrustpilotRent a flat in North London
Rent a flat in North London, straight forward no problem!
Hi Steph, we are quite new to Trustpilot hence the delay in saying thanks very much for your review and comment, really good to hear you had a good experience. Kind regards, Emily, B&R
4/5
TrustpilotResponsive team
Responsive team, quick, effective, responsive
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
4/5
TrustpilotResponsive
Responsive, reliable and professional.
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
5/5
GoogleMaria and Krystal are fantastic !)
Thanks for your kind words Jean, we really appreciate it and the five stars! Kind regards, Emily Taylor, B&R
5/5
Trustpilotprofessional
very professional for each step letting agent: Francesca Moralis
5/5
Trustpilotvery efficient
work very well done
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom. - Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Benham and Reeves, Surrey Quays won Trusted Agent; Benham and Reeves, London won Platinum; Benham and Reeves, Fulham won Gold; Benham and Reeves, Hampstead won Gold.
Tell us what you need and we'll put you in touch. Benham and Reeves Surrey Quays hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surrey Quays.
