5/5
TrustpilotJulia was fantastic
Rating only, no written review.
Agent replied · 22 June 2026
Thankyou for your review. We appreciate your kind words.
Trusted Agent profile · Surrey Heath
Chancellors Lightwater reviews in Surrey Heath
★★★★★
363 reviews across 2 platforms
76 Guildford Road, Lightwater, GU18 5ST, Surrey Heath, GU18 5ST
Chancellors's office in Surrey Heath, at 76 Guildford Road, is rated 4.6 out of 5 across 363 reviews on two platforms, including 189 Google reviews rated 4.5.
Reviews
Every review we hold for the Surrey Heath office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotStaff are very helpful and friendly.
Rating only, no written review.
Agent replied · 22 June 2026
We're glad you enjoyed your experience. We appreciate your feedback.
5/5
GoogleExcellent service, kept us informed at all times, Richard carpenter very helpful as the agent who showed us around.thankyou also Karen and Holly for all your assistance at such a trying time.
5/5
GoogleAll the staff are very helpful and polite with nothing being too much trouble. The updates from Holly and Phillip during the sales process were extremely helpful- overall a pleasant polite team.
5/5
GoogleI sold my property through Chancellors in Lightwater. They are a great team and kept me up to date every wekk and with every development, many thanks.
5/5
GoogleI found the staff at Chancellors Lightwater very friendly and helpful. They kept in contact and kept myself and my partner upto date all the way through the process.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you so much for taking the time to give us a 5-star review! We truly appreciate your feedback and are thrilled that you had a positive experience with Chancellors Estate Agents. We hope to work with you again in the future!
5/5
TrustpilotWent above any beyond!
Rating only, no written review.
5/5
GoogleReally pleased with the service provided by Chancellors. Always kept me informed with the progress of the sale of my house.
5/5
GoogleFantastic service all round before, during and after buying/ selling. Good follow up and communication throughout. Would highly recommend.
5/5
TrustpilotGood viewing
Rating only, no written review.
5/5
TrustpilotReally good viewing on time and polite
Rating only, no written review.
3/5
GoogleCommunication could be better, nice people
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hello Neil, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact reece.norman@chancellors.co.uk if you have any questions we can assist with. Many thanks.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Thank you Leanna for this five star review. We are pleased that you had such a positive experience with us.
1/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hello Thierry, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact Caitlin at caitlin.greaves@chancellors.co.uk if you have any questions we can assist with. Many thanks.
2/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hello Clare, we are disappointed that you have rated us only two star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact chris.gray@chancellors.co.uk if you have any questions we can assist with. Many thanks.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hello, thank you for taking the time to write a review. We are however, disappointed to read of your concerns. So that we can take steps towards putting this right, please can you write to us at seniorsupport@chancellors.co.uk? Many thanks.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
