Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI will definitely recommend Nick at Dexters as he really takes time to explain everything very well and updated us regarding new properties as well .
Suhani · 16 April 2024
Agent replied · 13 June 2024
Dear Suhani, Thank you for your kind comments regarding the New Homes West team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
GoogleNikola was amazing - friendly, professional (e.g. provided useful information/tips) and did her best to ensure I get the right outcome. Buying a property was a stressful journey but Nikola made it so much better by always being there to …
SoulTrip · 16 April 2023
Agent replied · 13 June 2024
Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThank you very much Nicholas Still. Your patience, guidance and follow up made the process smoother.
As a first-time buyer from Singapore i was totally lost on the process of buying an apartment. Nick introduced to us the Solicitors who made the process much easier for me. He was extremely patient and took the time to explain each and every step. Also, having a 7-hour time difference between London and Singapore did not help at all but Nick took it in his stride.
Once again thank you, Nick.
Ajay · 16 April 2025
★★★★★ 5/5
GoogleNick was super helpful throughout the process and was efficient and professional in getting my ftb purchase completed
I would highly recommend them
Simon · 16 April 2024
Agent replied · 13 June 2024
Dear Simon, We appreciate you taking the time to leave a great review regarding your experience with Nick, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSunny has been super helpful in trying to help me find my next home! I would highly recommend him to anyone going forward.
M · 16 April 2024
Agent replied · 13 June 2024
Dear M, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service, Ruby Burridge was very helpful with the search - showed great knowledge of the area and talked through options clearly.
Monty · 16 April 2024
Agent replied · 13 June 2024
Dear Monty, Thank you for taking the time to leave a wonderful 5 star Google review. Ruby will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe staff therein are very helpful especially Nick.He is very efficient ,easily approachable and can recommened to my friends without reservation.
Roderick · 16 April 2024
Agent replied · 13 June 2024
Dear Roderick, Thank you for taking the time to leave a wonderful 5 star Google review. Nick will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHaving bought my first home was much quicker and easier than expected! Thank you Sundeep for being my agent and being incredibly supportive, never failing to provide excellent customer service in a timely and professional manner.
David · 16 April 2023
Agent replied · 13 June 2024
Dear David, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDealing with Anna Michalak was amazing. Always ready to help with any of my (first time buyer) questions, her response time was incredibly quick and the general can do attitude made the whole process so so much easier. Can't have been luckier! Would definitely recommend.
Agata · 16 April 2022
Agent replied · 13 June 2024
Dear Agata, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleReuben has been brilliant and negotiated a near impossible deal for me on a property. Always answers my questions and chases the right people if he doesn't know the answer, and makes me feel like my purchase is in good hands. A million thanks Reuben!
Leena · 16 April 2022
Agent replied · 13 June 2024
Dear Leena, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe have recently bought our first new home from Dexter and first of all thanks to Willis Okyere. Willis was able to find exactly what we wanted even we were thinking that was not quite possible. Excellent match, professional negotiation, quick response on any query. Very good job done by Willis and all Dexter team. Highly recommended.
Ekaterina · 16 April 2019
Agent replied · 13 June 2024
Dear Ekaterina, Thank you very much for your great review regarding our New Homes Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThanks Sundeep for the detailed introduction of the properties. He is by far the most professional agent I've met. Polite, Sincere, knowledgeable, unbiased. I shall remember this name when I look for my 2nd property.
Albert · 16 April 2023
Agent replied · 13 June 2024
Dear Albert, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRuby has been extremely helpful and professional with helping me purchase my flat. Very impressed with the service received
Lucy · 16 April 2024
Agent replied · 13 June 2024
Dear Lucy, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI am impressed by the entire experience. Recommendation of the flat was perfect. Help with negotiating a mutually agreeable amount was perfect. We were also signposted to a mortgage broker and solicitor. The entire experience has been pleasant and stress free. Reuben is a super sales negotiator! Thanks Reuben.
Satish · 16 April 2021
Agent replied · 13 June 2024
Dear Satish, I was delighted to read the comments in relation to our New Homes office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWords fail to express our gratitude to Nick Still for recently assisting us to purchase a property in New Malden! His enthusiastic support, professional knowledge, excellent work efficiency, thoughtfulness and patience are greatly appreciated by me and my family! Well done, Nick!
Rowena · 16 April 2025
Agent replied · 27 December 2024
Dear Rowena, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
★★★★★ 5/5
GoogleI would like to praise for the outstanding assistance provided by Caitlyn Newton and Nick Still from your team.
Caitlyn and Nick have been incredibly helpful throughout my entire house buying experience. They have consistently provided quick responses to my inquiries and have gone above and beyond to assist me in resolving any issues. I would highly recommend their services to anyone in need.
Yattung · 16 April 2024
Agent replied · 13 June 2024
Dear Yattung, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our New Homes West office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAfter 3 months of searching I am not sure how Nick Still got my contact, but he definitely hit the nail on the head showing me just 2 properties of which I bought one! I couldn't be happier, the perfect property and the way that Nick handled the whole process was great, a pleasure to work with, super professional and relaxed. Thank you!!
Marcela · 16 April 2024
Agent replied · 13 June 2024
Dear Marcela, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRuby was so helpful and so lovely! Helping me find my dream home 🥰 …
Cara · 16 April 2024
Agent replied · 13 June 2024
Dear Cara, Thank you for taking the time to leave a lovely review regarding Ruby. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience working with Gabriel from Dexters on a recent opportunity this year. He is a real people chaser and helped me getting my transaction done much faster. Thanks a lot!
Simone · 15 July 2025
Agent replied · 12 November 2025
Dear Simone, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI would like to big thank to Sundeep for all his help, understanding and being always there for any questions. Very professional and friendly, made my journey as easy as possible. All your help very much appreciated, thank you!
Neslihan · 16 April 2022
Agent replied · 13 June 2024
Dear Neslihan, Thank you for your review, and mentioning your experience with Sundeep in our New Homes Team. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI was a first time buyer and our estate agent Sam had been very accommodating and supportive throughout the process. He arranged to let us view the property several times and closely communicated with the developer and solicitors to deal with issues. He promptly replied to my emails even after normal working hours. He's instrumental in the contract exchange and completion process!
HW · 16 April 2024
Agent replied · 13 June 2024
Dear HW Mak, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleMichael at Dexter's helped me tremendously during the process of buying my first home. As you can imagine, it was a super exciting but also anxious time and Michael helped me understand the process and took a lot of the stress away. He also helped me understand the offer process and suggest the best way to go forward with my offer(s).
Amy · 16 April 2024
Agent replied · 13 June 2024
Dear Amy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Michael, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI’d like to say a huge thank you to all the staff who helped me with my successful move, Nick Still in particular. Super professional and extremely helpful with all aspects of my purchase. Thanks you guys.
Phil · 16 April 2025
Agent replied · 27 December 2024
Dear Phil, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleNikola Kolpak was a fantastic agent who made a huge difference to the entire process. She has great client relations and often went above and beyond the call of duty to support the transaction. Thank you Nikola!
Tendai · 16 April 2022
Agent replied · 13 June 2024
Dear Tendai, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
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