Pattinson Estate Agents Sunderland reviews

★★★★★ 5/5

Trustpilot

Great experience

I recently worked with Pattinson when purchasing my first property. They were very helpful and responsive making the process very smooth. I would recommend Pattinson again.

May · 18 October 2024

★★★★★ 5/5

Trustpilot

Massive Thanks to Pattinson Durham Team

We recently used the Pattinsons Durham Team to market our property and found them to be highly professional throughout the process. We achieved a very successful sale which was due in no small measure to the efforts put in by the team, who were all able to deal with our sale in a seamless manner. Our sale was due to a family bereavement and the team were very empathetic and considerate in this respect which we appreciated very much, particularly when we had an offer withdrawal at one point in the process, as they were supportive and put things into perspective. Success soon followed as they said it would, so it is with grateful thanks that we’re happy to award Pattinsons Durham Team the five stars which certainly reflects our experience.

Mr · 26 July 2023

★★★★★ 5/5

Trustpilot

Although we had trouble selling our…

Although we had trouble selling our property due to restrictive covenant being in place, Darren and his team were very helpful and supportive. We would definitely use Pattinsons again in the future

Jennifer · 25 July 2023

★★★★★ 5/5

Trustpilot

highly recommend

We have been selling my late nanas property with pattinsons Washington branch they have honestly been amazing especially Carly who has went above and beyond to help us. Couldn’t recommend them enough.

Sam · 21 July 2023

★★★★★ 5/5

Trustpilot

Sam Reisner from the Washington branch…

Sam Reisner from the Washington branch thank you soooo much indeed she is the best, she always very helpful.I have bought few properties through Sam and the services she has provided i am soooo grateful Every time i had any questions regarding properties she responded me straight away, i think Pattinson is very lucky to have Sam working for them, No doubt she is the one and only in the entire company who has more experience than other staff in every branch of pattinson Other staff is also very good and they have all the experience But Sam has more than everyone I would highly recommend take Sam help regarding buying selling renting out properties and i bet you will be over the moon the way she helps you, I am so grateful to you Sam from Washington branch the services you provided and i will definitely buy sell properties through you ONLY in the future and pass your details to my friends and family circle to do the same, I appreciate a-lot for the best services you have provided, Pattinson must be so proud of having you working for them, I suggest everyone use Pattinson washington branch in that obviously Sam for your any property matters.Kind Regards

Ash · 20 July 2023

★★★★★ 5/5

Trustpilot

A big thank you to Louise at Blyth…

A big thank you to Louise at Blyth branch for finding a excellent tenant for my property within a day. And then when a come to sell it she found me a buyer within a couple of day. I would highly recommend Blyth pattinson very professional service from both Louise and Linda. Thank you very much.Shauna

Customer · 23 May 2019

★★★★★ 5/5

Trustpilot

Very good experience with Pattinsons

My experience with Pattinsons (in Newcastle upon Tyne, West Road Branch and Wendy Burbridge on the conveyancing tracking team) has been excellent throughout. Darren at West Road branch has the widest possible experience and expertise and knows every aspect of the property market, and I was able to profit hugely from this, selling a flat during a difficult time of rising interest rates etc. His personal support and reassurance were invaluable, and a suitable buyer was found within a short space of time.Wendy tracked the process of the sale extremely efficiently, she was really reliable and committed to the task and our communication throughout was superb, this is so important during conveyancing, and she supported the process in every possible way, leading to successful completion.I was totally satisfied with my experience with Pattinsons and would certainly use them again and recommend to others.

Elizabeth · 4 July 2023

★★★★★ 5/5

Trustpilot

Pattinsons, Houghton-le-Spring

Dan Fisher, Houghton le Spring Office.....a guy who is very good at his job. 4 days after he came to value and photograph our home, it was sold. A polite, professional gentleman, he even supported us showing buyers around our house. Pattinsons are lucky to have this fella. Sue the manager also a credit to Pattinsons. Thank you very much.

Alan · 31 August 2024

★★★★★ 5/5

Trustpilot

House purchase in April 2023

I purchased a house in April 2023 and I could not fault the speedy communication and quality service received from Pattinsons Durham. Shout out to Katie who I dealt with throughout!

Katie · 25 July 2023

★★★★★ 5/5

Trustpilot

Leanne - Washington

Can’t thank Leanne enough! She has never stopped searching for a new property for me, she has been persistent and her communication has been great! Very friendly and professional, I will definitely go back to see her in the future if needed and recommend her to anyone looking for a new home! Thanks again!

Samantha · 21 January 2020

★★★★★ 5/5

Trustpilot

Fabulous service from the Whitley Bay Branch!

Fabulous service from the Whitley Bay branch. Helen was absolutely amazing, especially during some difficult times. Helen really fought our corner and worked tirelessly to ensure things went as smooth as possible. The Whitley Bay branch was incredibly easy to contact and all of the staff friendly and helpful. We couldn’t fault the service.

Karla · 16 January 2020

★★★★★ 5/5

Trustpilot

Great Service and Customer care

Having dealt with a lengthy and protracted purchase of a house (none of the delay is attributed to Pattinson) I must single out Marian Reed for praise. She was cheerful, professional, helpful, patient despite the delays imposed by solicitors and offered a type of customer service that is sadly missing in customer facing businesses. I would certainly use Pattinson again without hesitation.

Graeme · 17 July 2024

★★★★★ 5/5

Trustpilot

Eloise has made a stressful situation a…

Eloise has made a stressful situation a lot easier!! Couldn’t have asked for anything better from her support and help during my rental process! Thank you for all of your help!

Consumer · 28 June 2024

★★★★★ 5/5

Trustpilot

Durham Pattinsons 5 stars

Durham branch of Pattinsons has been brilliant to work with. Katy was so professional, thorough and efficient when it came to putting my house on the market. Would definitely recommend!

Amanda · 3 August 2023

★★★★★ 5/5

Trustpilot

Kim was amazing from start to finish

Kim was amazing from start to finish Best agent I have ever dealt with.Give this employee a payrise and keep them as long as possible within the company or else she can come work with us

Fazer · 1 February 2023

★★★★★ 5/5

Trustpilot

Friendly and efficient service

Great overall service and good communication throughout the process. Overall a success for our client. A special thank you to Tina Waterfall and the sales team for all your support.

DG · 31 July 2023

★★★★★ 1/5

Trustpilot

I left a review on here on the 24th…

I left a review on here on the 24th April about the poor service I received when selling my mums house. My review had a very apologetic response saying that they would look into matters for me. I as contacted by someone who asked for details, which I responded to immediately. Ive chased this up since, with no response or acknowledgement at all.No point saying you are going to do something - to look good - for all those out there thinking about using your services. Please avoid this company. Maybe this time you'll take my complaint seriously.

Rebecca · 1 June 2023

★★★★★ 5/5

Trustpilot

Rachel from the South Shields branch…

Rachel from the South Shields branch was fantastic in helping me sell my property I can’t recommend her enough thank you Rachel

Callum · 30 January 2024

★★★★★ 5/5

Trustpilot

Carly at the Washington branch went…

Carly at the Washington branch went above and beyond answered all my questions kept me sane when I was ready to give up I would 100% recommend Pattersons at Washington!!

Stacey · 17 July 2023

★★★★★ 5/5

Trustpilot

100% recommended.

After a complication on a previous property, Pattinsons couldn’t of been more helpful- they rang me with upcoming properties they thought would be of interest and found our perfect home. 100% reliable and kept in touch throughout the whole sale. Special thanks to Alison at Jarrow- forever grateful!

Sarah · 14 May 2021

★★★★★ 4/5

Trustpilot

Not quick to respond

I have a property that is fully-managed by Pattinsons and l have been with them for 4 years now. The sales team in head office is excellent in that they always updated me on any information and l was quite pleased with their speed in finding tenants for me.However, l had one really bad experience that happened during lock-down. The next door neighbour alerted the branch in Bedlington that the smoke alarm was ringing at 9-10am after the tenants had just moved out and the staff rung me while l was at work. I was a pharmacist and as a healthcare worker, l was at work full-time despite there was a lock-down. The staff said that she can't open branch to get to the keys to switch off the alarm as being in lock-down although the laws

YEE · 14 May 2023

★★★★★ 5/5

Trustpilot

Very helpful

Helen was very helpful from the first phone call to take time to find out exactly what I wanted to arranging multiple viewings for me with short notice.Her personal opinions and descriptions of the areas was also helpful as I am moving from Kent and do not know the area.Thank you!

Scott · 29 July 2020

★★★★★ 5/5

Trustpilot

Very kind and extremely helpful staff…

Very kind and extremely helpful staff from Richard who introduced the property initially to me, to Beth who I spoke to regularly. Beth was very pleasant and nothing was too much of a problem to her.The staff as a whole including Adele and Michael always spoke to me and were interested in my move

Ann · 24 May 2019

★★★★★ 5/5

Trustpilot

Buy to Let

When looking for a buy to let, I could not thank Linda and the Blyth team enough, their help and guidance throughout the buying process was very professional and very much appreciated. On completion they found me a tenant instantly. Would highly recommend them to anyone looking for a first class service. Thanks Mark

Mark · 21 May 2019