Trusted Agent profile · Sunderland
Verified
★★★★★
117 reviews across 3 platforms
19 Frederick Street, Sunderland, SR1 1LT
Part of Belvoir, see every office.
Belvoir's office in Sunderland, at 19 Frederick Street, is rated 4.5 out of 5 across 117 reviews on three platforms, including 78 Google reviews rated 4.4.
78
Reviews on Google
This office
18
Reviews on Direct reviews
This office
21
Reviews on allAgents
This office
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
allAgents"Brilliant..."
Marina, Steph and the team were absolutely fantastic in helping my partner and I move into our first rental property together. All-in-all the process took just one week, which was largely down to Belvoir and their fantastic service. Helpful at every turn and can't thank their Sunderland staff enough.
5/5
GoogleI own my own flat but as the flat above is rented out they look after the flat and if I have any problems with the building they are absolutely fantastic I would highly recommend them if I was looking to rent my flat out brilliant
Hello Jacqueline, that's great to hear and thank you for the recommendation, much appreciated. Kind Regards Belvoir Sunderland.
5/5
allAgentsTeam is very helpful
Team is very helpful throughout the process. Everything was set prior moving into the apartment. Highly recommended for renting properties
Thank you Muhammad for the 5 star review! It's always good to know that tenants have found our service helpful as we know how stressful it can be when you are moving. Kind Regards Belvoir Sunderland
5/5
GoogleRented many times but best experience i have had was being with Belvoir. Issues were easy to report on their online system and problems fixed quickly. Staff are very friendly and helpful.
Hi Adam We appreciate your positive review about your recent experience with us! We hope that you are all settled into your new home. Kind Regards Belvoir Sunderland
5/5
GoogleHad no problems dealing with the team,found them very friendly and professional,Marina and Deborah we're always easy to deal with, repairs we're carried out promptly,would definitely recommend using Sunderland Belvoir.
Hi Andy, we are very happy to have provided you with such a positive experience during your tenancy. We are sorry to see you leave but, wish you all the very best in the future. Kind Regards From us all at Belvoir Sunderland
5/5
GoogleEverything went better than I could've hoped for. Marina and Deborah were great and helped massively. Thank you for our fresh start!
Hello Lynda so pleased to hear that you are happy with the service we provided. Its a lovely house that you and your family have moved into and we hope that you will all be very happy there Kind regards Belvoir Sunderland
1/5
GoogleVery cold and bad attitude without any patience, if you are a foreigner, please be careful to call the agent here, the terrible service might ruin your day.
Hello Yixin, we deal with clients from all over the world. What was your enquiry to us? Kind Regards
1/5
allAgentsNew
There is a new team at belvoir in the last year and the service provided to myself as landlord and to my tenant has been less than adequate for the large % they take a month. No feedback... not helpful the service has become less than acceptable since Neil left. Very disappointed
1/5
allAgents"New..."
There is a new team at belvoir in the last year and the service provided to myself as landlord and to my tenant has been less than adequate for the large % they take a month. No feedback... not helpful the service has become less than acceptable since Neil left. Very disappointed
5/5
GoogleService was great from the start of the renting process to the end. was kept up-to-date on the process of my application. Was even met at the property to get the keys rather than the office to make it easier for me. Great Lettings agent to rent from.
Hello Martin thank you for your kind review. It's always good to get feedback on our service and we are pleased that you are settling into your new home. Kind Regards, Belvoir Sunderland.
5/5
Direct reviewsProcess was fast and staff are very helpful and welcoming.
5/5
GoogleI had a smooth process in acquiring a rented property thru belvoir lettings and they are still accommodating my concerns right away up to this date. Thanks and more power to the team namely Deborah, Marina and Steph
Hello Rachelle, thank you for our 5 star review! Always great to hear when clients are happy with our service. Have a great day, Kind Regards, Deborah, Marina & Steph
5/5
allAgentsGreat Lettings
Service was great from the start of the renting process to the end. was kept up-to-date on the process of my application. Was even met at the property to get the keys rather than the office to make it easier for me. Great Lettings agent to rent from.
Hello Martin, thank you for leaving us a review it's always good to hear when a customer is happy with the service they have received. We hope you are settling into your new home.
5/5
GoogleNeil and his team at Belvoir have managed my rental property for over two years. They have provided an excellent service throughout; very quick to solve issues with the property, thorough tenant referencing, regular updates and reports and always available to help with queries. Highly recommended.
5/5
GoogleWe rented a house through Belvoir sunderland. They have helped and guided us to get the best house. The house is spacious and the area is wonderful to live and neighbourhood is so peaceful.
Hello Asma we are really pleased that you like your new home and thank you for taking the time out to send us a review. Kind Regards.
5/5
GoogleI have had too many experiences with poor property management companies and find Neil and his team at Belvoir fully reliable, communicative and honest. I have no hesitation in recommending them for finding tenants, vetting them and managing the property.
5/5
GoogleI have used this company successfully now for over 10 years, staff are very friendly and helpful, well recommended.
Hi Stephen, thanks for the review. Always great to have feedback from our clients. Here's to the next 10 years! Kind Regards, Belvoir Sunderland
5/5
allAgentsThey treat their tenants with
They treat their tenants with love, patient and ready to support you. What amaze me, their welcome package received first day in accommodation.. Thank you for everything. I appreciate all .
Thank you so much for the lovely review. We are really pleased that we have been able to retain you as tenants and that we have a lovely family home for you all.
5/5
GoogleOne of the best lettings agents Very reliable, and good quality of service 👌 …
Thank you for the 5 stars and the review. We love to hear from our clients it makes our day. Thanks again , Kind Regards Belvoir Sunderland
5/5
Direct reviewsAbsolutely excellent service and support!! I highly recommend Belvoir and the team in Sunderland!!
5/5
allAgents"Team is very helpful..."
Team is very helpful throughout the process. Everything was set prior moving into the apartment. Highly recommended for renting properties
5/5
GoogleVery friendly and helpful office to deal with. Marina sorted out my move from viewing to moving in. Could not have asked for more help. A big THANK YOU!!
Hello Michael, thank you for the kind review and great to hear that Marina helped you through the process. We hope you are settling into your new home it's a lovely property. Kind Regards.
4/5
GoogleI am after renting a property of there's got no reply i have filled relevant information in
5/5
GoogleI would highly recommend Belvoir Sunderland Letting Agents to anyone. I have received excellent customer service, fantastic property management, a great tenant and most importantly, peace of mind whilst living overseas.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Sunderland office has 117 reviews across three platforms: 78 on Google, 18 on Direct reviews, 21 on allAgents.
Belvoir Sunderland is rated 4.5 out of 5 across all 117 reviews, and 4.4 out of 5 on Google from 78 reviews.
Belvoir Sunderland, 19 Frederick Street, Sunderland, SR1 1LT.
