Every review we hold for the Suite GF11 (Ground Floor)The Square office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recommend using a traditional Estate Agent like Property Explorer for your house sale. Do not be tempted by the budget online DIY Estate Agents. They seem like a good idea at the time, but when your sale collapses due to the snail-slow progression and lack of support, you will wish you had opted for a proper Estate Agent.
Although there was not a Property Explorer near me, I had used them for 3 previous house sales and trusted them implicitly. The professional photos were taken and my listing was online at Right Move in super-quick time.
Property Explorer were able to manage the queries and issues from me, my buyer, seller and both solicitors. There were different requirements and timelines from all parties, but Property Explorer managed all expectations with ease. In fact, Property Explorer managed the whole process seamlessly, from start to finish. I have just exchanged contracts on my sale and purchase and I am delighted. Amazing service! Thank you!!
Lucy · 15 March 2026
Agent replied · 15 April 2026
Hi Lucy,
Thank you so much for your wonderful review and for trusting The Property Explorer once again with your move. It really means a lot to us that you chose to work with us for a fourth time, even without a local branch nearby, that level of trust is something we never take for granted.
Congratulations on your exchange, we’re thrilled we could help you reach this milestone. Thank you again for your kind words and continued support.
Best wishes,
The Property Explorer Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐ The Property Explorer, Kevin Cheeseman & Team
We really cannot recommend The Property Explorer highly enough.
From our very first interaction right through to exchange, the service was flawless from top to bottom.
Even at the very beginning, which now feels like a lifetime ago, booking and confirming viewings was handled more efficiently than with any other property we viewed. Communication was clear, prompt and organised. The information pack provided was thorough, and the Rightmove listing itself was detailed and accurate, which immediately gave us confidence in the professionalism of the business.
Oliver, who showed us around initially, was professional, knowledgeable and gave us space to properly view the property without pressure. Danny Low handled the offer stage calmly and fairly, helping both sides reach agreement smoothly and transparently.
The real standout throughout was Kevin Cheeseman.
Kevin’s sales progression was exceptional. During what became a very stressful and delay-ridden conveyancing process (outside of the agent’s control), Kevin was proactive, persistent and completely on top of the chain. He chased solicitors, maintained communication between all parties, and ensured momentum never completely stalled.
As buyers, not even the direct client of the agent, we felt supported throughout. That speaks volumes about Kevin’s professionalism and integrity.
When things became tense, Kevin remained calm, solutions-focused and highly responsive. We genuinely believe the transaction could have fallen apart without his involvement.
If we ever come to sell this property, The Property Explorer will be our first call. We would confidently recommend them to anyone looking to sell their home.
Outstanding service from start to finish.
JoeandMeg · 15 February 2026
Agent replied · 15 April 2026
Hi Joe and Meg,
Thank you so much for taking the time to leave such a detailed review, it really does mean a lot to all of us at The Property Explorer!
We’re delighted you felt confident in the process from the very first interaction. We put a huge amount of care into our listings and information packs, so it’s great to hear they helped you trust the professionalism of the service straight away. I’ll make sure Oliver and Danny see your kind words too, they will really appreciate the mention.
We are absolutely thrilled the move completed successfully in the end, and we wish you many happy years in your new home. And of course, if you ever do decide to sell, we’d be honoured to help you again!
All the very best,
The Property Explorer Team
★★★★★ 5/5
TrustpilotWe have had such an amazing experience…
We have had such an amazing experience buying our first house with the incredible people at the property explorer! Kevin and Ollie have been superstars making sure me and my partner were well looked after, always chasing things we needed and updating us when they could! Stuart our Mortage broker has been a god send helping us with our Mortage we had no clue where to start and he helped us all the way with this, we are so grateful! I would also like to say a massive thank you to Hayley and Tracy at Rowberry morris solicitors, for helping us with all of our documents and legal proceedings etc they have been fantastic! We couldn’t have done it without all of you. It’s been an amazing first experience buying our first house, I 100% recommend the property explorer and rowberry morris solicitors!
Elena · 28 May 2026
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Kevin and team were professional, friendly, and always quick to respond to any questions. They kept me updated throughout the entire selling process and made everything feel straightforward and stress-free. Their knowledge of the market and attention to detail really stood out, and they achieved a great result for my property. I would highly recommend them to anyone looking to buy or sell a home. 🏠 Thank you again Kevin!
Jessika · 12 May 2026
★★★★★ 5/5
GoogleWorking with Danny has been such a great experience. Knowledgeable, honest and professional - 3 things that my partner and I have struggled to receive from any other estate agent! I would highly recommend Danny and The Property Explorer to anyone wanting to work with experts that listen, deliver and get the job done.
Rachel · 28 December 2025
Agent replied · 27 January 2026
Hi Rachel,
Thank you so much for taking the time to leave such a kind review. We’re delighted to hear that Danny made such a positive impression and provided the … More
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience from start to finish. The whole team at The Property Explorer has been professional, friendly and always available throughout the purchase. A special thank you to Kevin for keeping us constantly updated and helping us through every stage of the process. Great communication and excellent service. Highly recommended!
Gilberto · 14 September 2026
★★★★★ 5/5
GoogleI’m a FTB and I dealt with Danny, Kevin both were amazing and helped me through the whole process as it was new to me. Responded to any questions I had very quickly. Can’t praise them enough
Sayma · 15 February 2026
Agent replied · 15 April 2026
Hi Sayma,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that your first-time buyer journey was a positive one and that Danny and Kevin were able to guide you through the process and answer your questions along the way. Buying your first home can feel daunting, so it’s great to know their support made it easier for you. Wishing you every happiness in your new home, and thank you again for your kind words.
Kind regards,
The Property Explorer Team
★★★★★ 5/5
GoogleI’d highly recommend Property Explorer. The team has been incredibly helpful throughout, and Kevin has been outstanding from the point of offer acceptance right through to exchange. As a first-time buyer, I really appreciated his support in guiding me through the process, he was always attentive, responsive, and happy to answer any questions or help with any requirements I had.
Lewis · 1 April 2026
★★★★★ 5/5
TrustpilotI’d highly recommend Property Explorer
I’d highly recommend Property Explorer. The team has been incredibly helpful throughout, and Kevin has been outstanding from the point of offer acceptance right through to exchange. As a first-time buyer, I really appreciated his support in guiding me through the process, he was always attentive, responsive, and happy to answer any questions or help with any requirements I had.
Lewis · 31 March 2026
★★★★★ 5/5
GoogleI have received truly exception service from everyone at The Property Explorer, over several years. Originally in connection with a property rental, but more recently a property purchase and also mortgage advice. Nothing has ever been too much trouble. Responses to queries or the occasional maintenance issue have always been effective, prompt, extremely friendly and very professional. I've been treated like a valued customer, and I wouldn't hesitate to recommend The Property Explorer to prospective renters, sellers, purchasers, or anyone looking for a (re)mortgage: and I am sure it doesn't have to be for a property purchased through them.
It turns out property agents who actually care about customer service do still exist! Who knew!?!
Casper · 15 February 2026
Agent replied · 15 April 2026
Hi Casper,
Thank you for such a fantastic and thoughtful review. It genuinely means a great deal to the whole team to hear that you’ve had such a positive experience with us over several years, across lettings, sales, and mortgage advice.
Your recommendation means a lot to us, and we’re very grateful for your continued trust and support. And yes, we do still believe great customer service matters!
Kind Regards,
The Property Explorer Team
★★★★★ 5/5
TrustpilotWe had such a great experience with…
We had such a great experience with Kevin and the team from start to finish. They kept us updated with every step, so we always knew what was happening, which made the whole process so much less stressful.
Lily · 7 August 2026
★★★★★ 5/5
TrustpilotWendy is remarkable
Wendy is remarkable! Her commitment, warmth, and expertise significantly enhanced my rental experience. She consistently exceeded expectations, always ready to assist and quick to respond. Her top-notch reference was just the cherry on top. I am truly appreciative of her help and advice. For those seeking a dependable and compassionate agent, she's the one! Five stars simply don't do her justice, she's extraordinary!
Diane · 22 January 2026
★★★★★ 5/5
TrustpilotWe would highly recommend The Property Explorer
We would highly recommend the property explorer if you are looking to sell/buy a property! Our house sale has been far from smooth, with lots of bumps and hurdles along the way but Kevin has been a great support throughout, kept us updated at all times and reassured us throughout. Thank you to everyone at The Property Explorer for making a very stressful few months so much easier and for helping us sell our home and finding us our dream one!
Ashley · 15 August 2025
★★★★★ 5/5
GoogleKevin and the team at Property Explorer were great and really helped in the purchase of our first property together. He was able to help with any questions and chase when needed. Thanks to the team!
Dean · 28 November 2025
Agent replied · 27 January 2026
Hi Dean,
Thank you for the positive review. We’re delighted to hear that your first home purchase was a positive experience and that Kevin and the team were able to … More
★★★★★ 1/5
GoogleI can’t give any Zero score on that property agent due to “No show “ and not professional attitudes. The property agent didn’t send me the invitation email before. When. I arrived at Basingstoke and just stay in town centre to wait ( can’t get exact address then just stand-by on its appointment. Once I got the hidden call from the agent ( Mxxk ) , who said I failed to attend on time but I did not know the details of property and can’t find it at exact location.
I was Trying to take the train from London to Basingstoke but could not view anything for my relocation. Very “so-called professional “ that property agent is !!!!
Wong · 28 December 2025
Agent replied · 27 January 2026
Hi Wong,
Thanks for taking the time to leave a review. I’m sorry to hear about your experience, that’s not the standard of service we aim to provide.
We’d like the opportunity to look into what happened with the appointment details and communication.
If you’re happy to, please contact Oliver Brooks directly on 01256 399779 and he’ll be more than happy to assist you.
Kind regards,
The Property Explorer
★★★★★ 5/5
GoogleOllie came to value our home and took the time to get to know us, and what our needs would be in moving on from a home we had treasured for 33 years.
Although in the end, we have decided to stay in our house, Ollie and the team tried their best to find us a new home.
I wouldnt hesitate to recommend them to anyone wanting to move. An excellent team and Ollie was a true gentleman.
Eva · 26 May 2024
Agent replied · 24 August 2024
Hi Eva.
Thank you for your kind words. All the very best,
Ollie Brooks
Owner
★★★★★ 5/5
TrustpilotOutstanding Property Agents… Highly Recommended
The Property Explorer have been my choice of agent for my last two property sales and most recent foray into the market. I have found their services go above and beyond other agents, ensuring they provide good quality and effective feedback and keeping me updated at all points in the process. My particular thanks to Kevin, who worked exceptionally hard, was an absolute pleasure to talk to, and took the time to thoroughly understand my position and that of potential buyers.
JF01 · 15 July 2025
★★★★★ 5/5
TrustpilotProperty Explorers for excellent service.
Oliver, from Property Explorers, was recommended to me by a close friend. He promptly returned my call, and came to my home to propose his plan for selling the house. I also interviewed another reputable agent, the previous day. I liked Oliver’s energy and enthusiasm, on the prospect of selling for us. I agreed and signed his very simple and reasonable contract and terms. The service was concise and thorough. From the day I signed, there was a quick and beautiful photography session and went online in a couple of days. There were two or three other agents that that took over, and after Rachel on the open house, and Danny’s buyer negotiations, I got a very good offer. Kevin then finalized the entire process, which was slightly longer than I expected (due to chain), but still shorter than most sales. The communication was excellent, from start to finish. I recommended Ollie to close friends, also selling in my area, and they also sold quickly and were very happy with their results. For me, I needed someone with great follow-through and follow-up, and Property Explorers, were exactly that, for me. I would use them in future, if I needed expert agents for my next home sale or purchase. I highly recommend them.
D · 10 July 2025
★★★★★ 5/5
GoogleWe recently had the pleasure of once again working with the Property Explorer team for the sale of our property, and we cannot express enough how we continue to be impressed with their outstanding service and expertise.
Communication was seamless, and we always felt well-informed and supported. The team's dedication to understanding our unique needs made the selling experience stress free. We cannot thank the Property Explorer enough for their patience, understanding and guidance throughout the entire process.
In addition to their professionalism, the team's friendliness and approachability made the entire journey a positive one. A special thanks to Oliver who made us believe it was possible and to Kevin for his support throughout.
If you're looking for an agent that combines expertise, exceptional service, and a genuine commitment to their clients, look no further than Property Explorer. We wholeheartedly recommend them to anyone.
Thank you, Property Explorer, for making the sale of our property and onward purchase a seamless and successful experience!
Until next time!
The Clark Family
Gazza · 27 March 2024
Agent replied · 24 August 2024
Thank you so much for your kind words. All the very best, Ollie Brooks
Owner
★★★★★ 5/5
TrustpilotKevin and the team at The Property…
Kevin and the team at The Property Explorer were fantastic throughout my purchase process. Kevin was proactive, communicative, supportive and genuinely helpful during what was sometimes a stressful transaction. I really appreciated the patience, professionalism and persistence shown from start to finish.
Sofiya · 20 May 2026
★★★★★ 5/5
TrustpilotKevin and Rachel were fantastic from…
Kevin and Rachel were fantastic from start to finish. We sold 2 flats through property explorer, at full asking price, and then purchased our new house through them too.
Rebecca · 11 August 2026
★★★★★ 5/5
GoogleFrom the moment we decided to sell our home and upsize, Simon @ The Property Explorer was right there with us, making the entire process straightforward and even enjoyable.
Simon was always available to answer our questions, no matter how big or small. His commitment was evident; even on his days off or while on holiday, he never hesitated to check in and keep things moving.
With multiple parties involved in our property chain, Simon did a stellar job of keeping everyone informed and coordinated. His professionalism and dedication truly set him apart from other agents we have used in the past.
We wholeheartedly recommend Simon and The Property Explorer team to anyone looking to buy or sell a home. Their exceptional service has left a lasting impression on our family, and we will forever be very grateful.
Thank you, Simon, for everything. We’ll genuinely miss working with you mate x
JB · 22 May 2025
★★★★★ 5/5
TrustpilotEasy process with Property Explorer
From the very first viewing, we knew we’d found the one. Kevin and the team at Property Explorer went above and beyond from day one, helping us secure our dream home while selling our other two properties at the same time. Nothing was ever too much trouble, and their communication and honesty made what could’ve been a stressful process feel surprisingly calm and well-managed.
JoshFen · 26 October 2025
★★★★★ 5/5
TrustpilotA big thank you to Danny and Kevin!
A big thank you to Danny and Kevin at the Basingstoke branch - we had what started out as quite a stressful house sale, with the loss of a buyer, but Danny was so supportive and worked so hard to secure us a second buyer very quickly. Both Danny and Kev have been so patient and always quick to respond to any enquiries we've had. From start to finish, they've been positive, patient and helpful and we would not hesitate to use them for any future house moves! On Danny's recommendation we used Hayley Butler at Rowberry Morris as our solicitor, and the communication between everyone has been great, Hayley is so friendly, professional and helpful - thanks to everyone we've hit our target completion date!
Sophie · 20 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
