Trusted Agent profile · Sudbury
★★★★★
251 reviews across 2 platforms
22 - 24 Market Hill, Sudbury, CO10 2EN
William H Brown's office in Sudbury, at 22 - 24 Market Hill, is rated 4.7 out of 5 across 251 reviews on two platforms, including 249 Google reviews rated 4.7.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
GoogleLois and Nicole were fantastic, so friendly and super helpful, the whole process was very smooth!
Thank you for the amazing review! We are thrilled to hear that Lois and Nicole were able to make your experience smooth and enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMany thanks to Tom and the team for their excellent service throughout the sale. We would highly recommend them.
We are thrilled to have exceeded your expectations, thank you for choosing our team for your sale. We truly appreciate your support and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI'm very happy with the service received by William H Brown overall in particular Tom the mortgage broker was very helpful and proficient in helping me with my mortgage and insurance matters. Lisa the Sales Progression Manager also kept me up to date constantly with the progress of my move as well as communicating regularly with my solicitor in Enfield in order to progess the move forward.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleEbony was fantastic with our viewing, very friendly and approachable and had high levels of enthusiasm. She gave a personal touch to the viewing that me and my partner, as first time buyers, really appreciated. We also spoke to Thomas, the in-house mortgage advisor, who was extremely helpful and simplified the house buying process for us, which was much appreciated.
Thank you for your brilliant 5* review and thank you for your kind words Oriana Valverde. Best wishes, Lucy, Customer Relations.
5/5
GoogleMe and my partner had a house viewing with ebony. Ebony was really helpful showing us around the house , answered any questions we had and also kept in touch with us after the house viewing. Our mortgage advisor James has also been excellent in helping us with our mortgage. We have had a really good experience with William h brown.
Thank you for taking the time to leave us this amazing 5* review Megan. Kind regards Lucy, Customer Relations.
5/5
GoogleThe staff at William H Brown are very helpful and knowledge of the housing market and have helped me in my search to find a home. With a special mention to Ebony , who has shown a knowledge of the housing market , the homes I’ve viewed and been professional and approachable in her manner .
Thank you for your brilliant 5* review and thank you for your kind words Sam Smith. Best wishes, Lucy, Customer Relations.
5/5
GoogleI was very keen an a property and had a viewing, done paperwork and offer accepted all within 48 hours the team was absolutely amazing especially Ebony she showed me the property and made sure I knew everything I needed to know about the property and was always available to answer any questions I had promptly.
Thanks for the wonderful 5* review Dilan Ipek! Best wishes, Lucy, Customer Relations.
5/5
GoogleAfter a gruelling 2 weeks dealing with various unhelpful agents in my hunt for a rental property I was lucky enough to contact WHB. In particular Lois who from initial contact through to successfully securing a new home was a pleasure to deal with. Her professionalism, guidance, knowledge and empathy was so appreciated I can’t recommend them highly enough!
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service. Lisa was so helpful during our house sale.
Thank you for taking the time to share your experience! We're thrilled to hear that Lisa provided you with such fantastic service during your house sale. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had a viewing arranged conveniently by Ebony Tait on 6th January who I met at the address to be viewed. We arrived in time and Ebony was already there to introduce herself and welcome us. The viewing went very well indeed with Ebony knowledgeably promoting the property and answering any questions. Thank you Ebony.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been helped by the most wonderful people, the advice I received when I first came in and the process was very professional and kind. Elliot was my contact for rentals and helped me secure the perfect spot. I am over the moon grateful. :D
Thank you for the fantastic 5* review Maria. Kind regards, Lucy, Customer Relations.
5/5
GoogleLois at William H Brown has been so helpful and lovely over the year and a half I have rented a property from them , always so quick to get back to me and organise certain things! Thank you Lois 🫶🏼 …
Hi Heidi, thank you for your kind words about Lois at William H Brown Sudbury! We're delighted to hear about the excellent service you received. Kind regards, Lucy, Customer Relations.
5/5
GoogleWilliam H Brown did a great job for us on our recent house sale. They showed real energy in getting plenty of viewers through the door and helped us work out the best way forward when we got two offers simultaneously. Their sales …
"Thank you for sharing your positive experience with William H Brown! We are thrilled to hear that our team provided excellent service and helped you navigate through multiple offers. Our priority is always keeping all parties informed during the sales process. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleElliot has been amazing throughout the whole renting process, he’s informative, Reassuring and so helpful! Never fails to answer the phone or pick up an email (even if it is the 20th call of the day 😂) Lois has also been amazing and has been my support system when Elliot hasn’t been in the office, she has given me some really helpful advice! Thank you guys for amazing customer service and support throughout!
5/5
GoogleI just wanted to highly recommend Lois at the Sudbury branch of William H Brown. Lois went above and beyond at a recent viewing of a property available to rent in Sudbury. She was very professional, informative and highly knowledgeable of the property.
Thank you for taking the time to leave us this great 5* review and recommendation Scott. Kind regards, Lucy, Customer Relations.
5/5
GoogleWhen my 89 year old mother in law moved from London after losing her husband of 70 years the staff of William brown were so helpful and went out of there way from start to Finnish to try and find her accomodation close to us in Sudbury .it …
"We are so pleased to have helped find the perfect accommodation for your mother in law during a difficult time. It means everything to us to have happy clients. Thank you for your kind words and trust in our team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had a viewing at a property with Ebony who was very helpful and friendly. She answered all questions we had and informed us of the next steps. Mortgage advisor Tom is also very helpful, we have found the service of William H Brown in general to be exceptional.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLois is the reason we keep coming back! She is incredibly knowledgeable and always has a 'can-do' approach. Her customer service is top-notch, and we truly appreciate everything she does. Lois is simply the best!
Thank you for your excellent 5* review and kind words of our dedicated team Ian. Kind regards, Lucy, Customer Relations.
5/5
GoogleLois was absolutely amazing, helping us with every single step of our move. Always happy to answer questions she went above and beyond. From arranging a viewing until collecting the keys, everything was so much easier and less stressful thanks to her. The best experience with letting agent we've had so far.
Hi Mia, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
5/5
GoogleLois was very approachable from the first moment we met on our viewing, she got the ball rolling and was really good at getting everything sorted and everything was done and dusted in a little over 2 weeks, we really appreciate all your help in this stressful time!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe just purchased our new house through William H Brown. I must say the whole experience was just brilliant. Chloe Thomas was great and took us round so many houses. Nothing was too much trouble for her and put us at ease instantly. The sales progression with Lisa dove was impeccable. Always on hand to help answer our many questions and contacting us immediately as information became available. We cant praise them both enough for all the help they gave us. Great work! Both of you are a credit to the company. Thank you!
5/5
GoogleHad a great experience at this William h brown! Both Lois and Elliot were extremely helpful in the process of getting us the place! Really pleased with everything and how smoothly it went, thank you both!
Hi Roni, thank you for sharing your positive experience with us! We're delighted to hear that Lois and Elliot provided you with excellent service. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally helpful, kind and personable staff. They made my renting experience smooth, easy and straightforward. I would highly recommend them, and would prioritize their company in any potential future searches and renting requirements.
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our staff was able to make your renting experience a smooth and easy one. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleDealt with Lois; she was fantastic from the moment i stepped into the shop and she has dealt with everything efficiently and explained everything thoroughly to me which has been a great help.
Many thanks David for your excellent 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Sudbury office has 251 reviews across two platforms: 249 on Google, 2 on Yell (across the whole business).
William H Brown Sudbury is rated 4.7 out of 5 across all 251 reviews, and 4.7 out of 5 on Google from 249 reviews.
William H Brown Sudbury, 22 - 24 Market Hill, Sudbury, CO10 2EN.
