Trusted Agent profile · Sudbury

Leaders Lettings Sudbury reviews

★★★★★ Excellent

345 reviews across 1 platform

25 Market Hill, Sudbury, CO10 2EN

Leaders Lettings's office in Sudbury, at 25 Market Hill, is rated 4.8 out of 5 across 345 reviews on 1 platform, including 345 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.

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4.8 / 5

345

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sudbury office, from every platform, shown as written. First names only.

5/5

Google

As a Landlord (my properties being out of the area) I have often drawn on my friendship with Kath to answer queries about inspections carried out on my properties. Kath has always been obliging and more than happy to answer any concerns I have. She is professional and has an exceptional eye for detail. Knowing the care and diligence she has when inspecting properties means that should I have in the future properties to rent in the area I would not hesitate to ask Leaders Sudbury to manage them.

James · 17 June 2020

5/5

Google

Matthew, one of the new estate agents went above and beyond helping me to get my first rental property. Matthew conducted himself in a professional manner, communicating with the landlord and myself in order to help the whole process run smoothly. He was efficient, polite and made me feel at ease and took all the stress away. I am so thankful for his hard work along with the rest of the team at the branch, I could not fault the service.

Majella · 17 June 2020

5/5

Google

Would like to say a massive thank you to leaders. But more so to Michael who was fantastic thoughtout. Helping with paper with if we got stuck. Answered all questions we had. Over all fantastic thanks again.

Laura · 17 June 2022

Agent replied · 16 June 2024

Dear Laura , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Brilliant agents. Thank you Elaine. Very easy process using online and e sign making it much more convenient for getting the process done if you're working! Thorough and professional service received.

Klaire · 17 June 2020

5/5

Google

Leaders Sudbury are fantastic! We had a major leak in our property and they re-housed us in a week! Natalie has been so fantastic throughout in this difficult time! Highly recommended

Dave · 17 June 2020

5/5

Google

Great customer support from beginning to end of the process. Harrison and Ryan really make the process go as smooth as possible. I would recommend them.

Stephen · 17 June 2023

Agent replied · 16 June 2024

Dear Stephen, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

So happy with the service we received from Leaders, especially Elaine. Really friendly and approachable and nothing was too much trouble. The best estate agents we have ever come across.

Sam · 17 June 2020

4/5

Google

It’s our first time using an agent to find us a tenant, needless to say we were a bit worried on how it all worked but after one phone call and speaking to Elaine Our minds were put at rest and I cannot believe how smooth and quickly Elaine at leaders Sudbury sorted out viewing and lease and has provided us with the perfect tenant. Professional but personal service, advice and support was always on hand. We would have given a five star rating but unfortunately the financial department of leaders let them down. Had to do a bit of chasing to receive all money owed to us.

Five_St4r2453 · 18 June 2019

5/5

Google

Elaine is always very helpful, professional and friendly. I am very pleased with the help and support Leaders have given me in finding this property and the whole process.

Steve · 17 June 2020

5/5

Google

We are a multi generational family living together so a lot of people on the tenancy to contact and organise which Leaders managed brilliantly.

Ruth · 17 June 2023

Agent replied · 16 June 2024

Dear Ruth Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I found all the staff in this office very helpful, they helped to sort out one or two things which I didn't understand . Nothing seemed too much trouble. The one complaint I do have is Leaders bureaucracy and use of computers , when there are people like me who are not computer literate, but the girls in Sudbury office where very tolerant and helped me. So well done all the staff in Leaders Sudbury office.

Bernard · 17 June 2020

3/5

Google

Not the greatest better companies locally that are more organised and More competitive in their pricing

E · 19 December 2023

Agent replied · 16 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Me and my brother have recently moved using leaders. They have all been so helpful and so nice with helping us move in.

Sophie · 17 June 2023

Agent replied · 16 June 2024

Dear Sophie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Absolutely wonderful team and great service. Very friendly and helpful, always a quick call away. Michael Crocombe thank you very much you're a great ambassador and a great credit to the leaders team

Musawenkosi · 17 June 2022

Agent replied · 16 June 2024

Dear, Musawenkosi Mbanga, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Leaders have been very helpful and I would highly recommend to everyone. We had a lot of difficulties with our previous agency and Leaders have gone above and beyond to help us which I've never had from an agency before. Thank you for the support and the goodies bag.

Alex · 18 June 2016

Agent replied · 16 June 2024

Hi Alex, thank you so much for taking the time to leave a review. We are delighted you would recommend our team and we will be sure to pass on your feedback.

5/5

Google

A top quality organisation. Kath who is the property inspector, is very helpful and assisted us in getting a couple of issues sorted in a timely manner, and with excellent results. Jackie, who is the property manager is also very helpful and always willing to assist, with any issues arising. A very professional team at Leaders Sudbury branch. Could not ask for any more from Jackie and Kath. Keep up the good work Ladies. BZ

Andrew · 17 June 2020

5/5

Google

I am in the process of moving into a property with my partner having moved from America. As this is all very new to me I cannot thank Leaders Sudbury enough for all of their help. Elaine secured the property for us and with help from Natalie the process was plain sailing. This is the second time Elaine has found a property for us and if the need to move again arises we will definitely be dealing with Leaders.

Perfecto · 18 June 2018

5/5

Google

Lovely personnel, very professional. I couldn't wish to have had a better service. Elaine and Alison, especially, have gone out of their way to make my move comfortable. Thank you Leaders, Sudbury.

Helen · 17 June 2022

Agent replied · 16 June 2024

Dear Helen, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

First time I have ever rented a property. Leaders were very helpful and professional. I had a couple of things I needed to contact them about once i was in the property and they responded quickly.PositiveResponsiveness, Professionalism

Jane · 17 June 2021

Agent replied · 16 June 2024

Hi Jane James, Thank you for the great review of our Leaders Estate Agents Sudbury team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Leaders Estate Agents Sudbury

5/5

Google

I received excellent service from Leaders. Elaine & Natalie were exceptionally helpful when renting my property. I would highly recommend the service to other landlords.

Lynn · 17 June 2020

5/5

Google

rented with them for the last 3 years, lovely people. very helpful and thorough. all gas appliances are serviced regularly, any requests or problems are seen to within 1 working day. the contractors are brilliant as well. thank you for a problem free service :)

Carla · 18 June 2018

Agent replied · 16 June 2024

Hi Carla, thank you for your wonderful review! We are really glad you had such a great experience with us. We hope you continue to enjoy renting with us!

5/5

Google

If you have a property you want letting in Sudbury, I would suggest that you contact Leaders. I have had a very good service from them since they took over my previous agency and I recommend them to the other owners in our block of flats.

Michael · 18 June 2017

Agent replied · 16 June 2024

Hi Michael, many thanks for taking the time to leave a review. We are pleased you have been happy with the service and will make sure to pass your kind words onto the team.

5/5

Google

Leaders Sudbury are fantastic. Natalie and Glenda were helpful and I have had five star service which led to a smooth move in to my new rental property

Niel · 25 August 2018

5/5

Google

Like to say if your looking to rent go to leaders Sudbury office needed a new fire and Jackie was very helpful and made it happen

Deborah · 18 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Leaders Lettings's Google reviews

Questions about Leaders Lettings Sudbury

Has Leaders Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Leaders Lettings, Sudbury won Gold; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, London won Gold; Leaders Lettings, BH25 won Trusted Agent.

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