5/5
GoogleMy purchase was completed in 10 weeks. Great job and a great company!
Agent replied · 31 December 2023
Hi Julie, We love hearing from happy customers, so thanks for taking the time to reach … More
Trusted Agent profile · Sudbury · Suffolk
Verified
HouseSimple Sudbury reviews
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Reviews
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
Google5/5
GoogleVery helpful and responsive. I'm a first time buyer and Adam & Marianne guided my through the whole process. Highly recommend.
Agent replied · 31 December 2023
Hi Joseph, I’m so glad you had a great experience with Adam and Marianne. We love hearing … More
5/5
GoogleGreat fixed price which offers added extras depending on how much you want to do yourself. Easy to use dashboard so you can track the progress of your sale. Always someone at the end of the phone from 8am-8pm who is able to help and answer any questions. Don't know why you'd use a much more expensive bricks and mortar estate agent.
5/5
GoogleStrike employ professional and friendly staff, provide an excellent service and I would recommend them to anybody who wants to sell a property.
Agent replied
Hi John, Thanks so much for getting in touch and sharing your review! We really appreciate the feedback. All the best, The team at Strike.
4/5
GoogleFast with free marketing, conveyancing services were also very good. Sold my house within 4 days! Completed within 7 weeks.
Agent replied · 31 December 2023
Thanks, John, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! … More
1/5
GoogleGood: they were free Bad: suggested we take our own photos for the Rightmove ad, always difficult to … More
Agent replied · 31 December 2023
Good morning Rosie, Thank you for your feedback. … More
1/5
GoogleCan't get a memorandum if sale after three week. Everyone is lovely,but nothing gets done. The most infuriating system to deal with ever.
Agent replied
Good morning Yvonne, We hope you are now in receipt of your sales memorandum, but if for any reason you are not, please kindly come back to us on info@strike.co.uk with your details and we will be sure to swiftly chase this up for you. Kind regards, The team at Strike
5/5
GooglePrompt response to initial enquiry with property going ‘live’ on line within a few days of photos/ virtual tour having been taken. Communication was great throughout. Always someone to speak with in the event of a problem arising or even if … More
1/5
GoogleTerrible service!! Steer clear if you are purchasing a property with them. We had Eric Edge and … More
Agent replied
Good morning Luong-Hoc, Thank you for sharing your review in relation to your recent experience with Strike. Firstly, our deepest apologies that your offer was not accepted by the time of substantiation. We have located your details on file to review the case and would be only too pleased to discuss your feedback further. Please feel welcome to contact us on 0333 103 8390 and one of our friendly team will be able to go through this with you. Kind regards, The team at Strike
5/5
GoogleI choose Strike after a recommendation from a friend. The whole service has been efficient, comprehensive and friendly. I was not expecting much with there being no fees involved but I received everything I would from a paid service and more! I liked that there was upgrades to choose if desired.
5/5
GoogleStrike have achieved the best in economy home sales. You know from the start the costs and what you are getting and committing to. You get the best service in every area you want service. The best communication with your purchaser with protection on personal information makes life so much easier in this stressful situation.
5/5
GoogleGot a good number of viewings. Feels professional and they seem to know what they are talking about. Can't argue with the price either :)
Agent replied
Hi Antony! It’s great to hear that you had such a positive experience using our service. We're always happy to hear from our customers, so thanks for taking the time to reach out.
1/5
GoogleHad a job interview with Strike and they never got back to me. Just rude really, at least tell the candidate that they were unsuccessful!
Agent replied
Hi Hermione! I'm sorry to hear that, and we would like to apologise that you were yet to hear back about your application. We aim get back to all applicants as quickly as possible, and we're sorry that wasn't the case with you. I understand my colleague David has now been in touch regarding your application and your feedback, but if there's anything else we can do to help please let us know. Wishing you all the very best.
5/5
GoogleWould not go back to a high street company again and would recommend to all. They are absolutely brilliant at communication. Professional and show a real interest in your needs. They are great value for money and easy to use without any hastle. We sold the house during covid and their standards never waivered. Great company.
5/5
GoogleA first class estate agent, great people and a great software platform to work with - will certainly be using again!
Agent replied
Hi Ashley, I just wanted to say thank you for taking the time to share your experience selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! Thanks again, The team at Strike.
5/5
GoogleThis is the type of service you want from any service provider company! Highly recommend them. … More
Agent replied · 31 December 2023
Hi Rachelle, Thank you so much for taking the time to write a review! We're so pleased to … More
5/5
GoogleSaved us thousands! Less then £500 to sell our house whereas other estate agents wanted £3k+!! … More
Agent replied
Good afternoon Ashley, Thank you for taking the time to share your experience selling with Strike. We love to hear from happy customers. I will pass your feedback along to James. Thanks again The team at Strike
2/5
GoogleCall centre seemed exceptionally helpful. However the local allocated agent seems irresponsive and unable to reply to any genuine enquiries.
Agent replied
Hi Sajid, Thank you for getting in touch and sharing your feedback. We would be keen to discuss this with you and see what can be done to put things right. Please could you email info@strike.co.uk or call 0333 103 8390 to provide some more information. Thanks again, The team at Strike.
5/5
GoogleSold my home for free with the offer. Saved me thousands. I thought they would be something to pay but no absolutely free. Great professional service. Kept in touch and chased things up. Definitely would recommend. I know who I will be using next time I sell Thanks again and keep up the good work
5/5
GoogleGreat company to sell your home with. Very professional polite and helpful. Processs from start to end was simply easy.
Agent replied
Thanks, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, The team at Strike.
5/5
GoogleThe whole sale was quick and easy, excellent service throughout, at a brilliant cost. What more could you ask for.
Agent replied
Hi Trevor, I just wanted to say thank you for taking the time to share your experience selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! Thanks again, Charlotte.
1/5
GoogleCouldn't find the property I wanted to view when I rang the office. Had to book it online by email!!!!
Agent replied
Good afternoon Vanessa. Thank you for getting in touch. I'm really sorry to hear you had an issue with booking a viewing. We would like to look in to this further and ensure this doesn't happening again. If you could email info@strike.co.uk with some more property information we would appreciate it. Thanks again, The team at Strike.
1/5
GoogleCon Artists! Go to a proper Estate Agents and not Strike who are just playing at the idea of being one.
Agent replied
Good evening Suzanne, We are sorry to hear there was something out your experience with Strike that wasn't quite five star. We pride ourselves on trust and transparency and can only hope that any interactions you have with our team in the future are positive and unlike what you currently may be experiencing. We have located your details on our system and should you ever wish to try re-marketing your property, we would love to hear from you. Kind regards, The team at Strike
5/5
GoogleStrike has reinvented the whole industry of buying and selling, making things so much easier by use of their app with immediate responses and updates rather than having to chase and never know what is going. I have felt in complete control all the time - which is the way it should be.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 2018
2018 1 Silver The Negotiator Awards 2018 winners
- SilverThe Negotiator Awards 2018: Marketing Campaign of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Online Agency of the Year
2015 1 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Online Agency of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: Online Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Questions about HouseSimple Sudbury
Has HouseSimple won any awards?
Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
