Trusted Agent profile · Sudbury · Suffolk

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HouseSimple Sudbury reviews

4.1

★★★★★ Great

1,734 reviews across 1 platform

Skyview House, Sudbury, Suffolk, CO10 2YA

HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.

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4.1 / 5

1,734

Reviews on Google

This office

Reviews

Every review we hold for the Sudbury office, from every platform, shown as written. First names only.

5/5

Google

Fantastic experience from start to finish! Modern way to sell your home at no cost!

Dominic · 29 June 2021

Agent replied

Thanks, Dominic, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, The team at Strike.

5/5

Google

Really good value for money, sold our place via Strike in 2020 with no optional upgrades, so totally for free, and the level of service particularly during progression was phenomenal, chasing buyer's solicitors as needed and very quickly responding to any queries about the progress from the buyer's side.

James · 2 December 2020

5/5

Google

Very helpful, efficient and informative. We were buying a property. They kept us informed.

Keith · 14 July 2021

Agent replied

Hi Keith, Thanks for taking the time to review us. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! All the best, The team at Strike.

5/5

Google

The service was fantastic from start to finish, would recommend this company to anybody

Jeanette · 4 July 2021

Agent replied

Hi Jeanette, Thank you so much for taking the time to write a review. We’re always happy to hear from our customers, but this really made our day. Thanks again, The team at Strike.

5/5

Google

Brilliant estate agents always kept you in the loop to what was going on.

Eileen · 29 June 2021

Agent replied

Hi Eileen, Thanks for taking the time to review us. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! Thanks again, The team at Strike.

5/5

Google

Fantastic service above and beyond an typical estate agent, but at a massive discount!

Ben · 29 June 2021

Agent replied

Wow, Ben, thank you so much! We love hearing from happy customers, so thanks for taking the time to reach out. Thanks again, The team at Strike.

5/5

Google

Strike provided an excellent service as well as an online conveyancer and a free mortgage broker for the property I was buying. Been in the middle of a pandemic, it was hustle free especially the conveyancing process which was executed with … More

Joseph · 31 December 2021

5/5

Google

We have been really impressed with the service at Strike, they have obviously come up with an excellent business model for an estate agent which does not charge excessive fees to the seller. We felt entirely secure, informed and in control … More

Emily · 31 December 2021

1/5

Google

Pushy sales re solicitor’s and surveys ect, customer service poor, would avoid at all costs

Amanda · 2 April 2021

Agent replied

Good evening Amanda, We are very sorry to learn of your recent one-star rating. Should there be anything we can do to help you with an existing sale and to turn your recent experience with us around, please be sure to let us know. Kind regards, The team at Strike

5/5

Google

Can't fault the service I received from Ellie and Marianne!! This was my first mortgage application and was a very daunting and confusing time for me as I didn't have a clue about any of it but from day 1 Ellie and I had numerous phone … More

Claudia · 31 December 2020

4/5

Google

The Strike model of online selling with everything digital is the future! I sold my house whilst living on the other side of the country, and for a fraction of the cost of a traditional estate agent. The fees for viewing, etc et all very reasonable too.

Mark · 17 March 2021

5/5

Google

Nikki Perry was excellent!

Alison · 29 July 2019

3/5

Google

First of all the bad bit, I set up to have the no sale no fee option, and after the 7 day trial I paid £195 up front, and I was made to believe that this was part of the £995 fee, apparently not. That wasn't clear enough, it's not £995 at … More

Tom · 1 January 2018

1/5

Google

I have never dealt with a company that is so unprofessional. Tried even after just being with them a month to bully me into reducing my house price, constantly telling me I need to reduce the price even though the people I was dealing with … More

Michelle · 31 December 2020

1/5

Google

Terrible customer service, only interested in getting a sale, don’t care about quality of service or letting people down.

Gareth · 1 September 2019

Agent replied

Hi, I'm really sorry to hear you haven't had a great customer experience with Housesimple. We aim to give everyone the great service we're known for, so if you'd like to email me at info@housesimple.com I'd be very keen to look into this for you and see what we can do to improve.

5/5

Google

Great service, friendly knowledgeable agent got a good price all for free

Carl · 29 June 2021

Agent replied

Wow, Carl, thank you so much! We love hearing from happy customers, so thanks for taking the time to reach out. All the best, The team at Strike.

5/5

Google

The Strike Mortgage advisors have been a very nice surprise in this stressful and tedious process of buying a house. Jon and Steph have been so friendly and helpful. They have presented multiple quotes, clearly explained the details and … More

Victor · 31 December 2021

5/5

Google

I have found Strike mortgage support to be an excellent service. I felt that Stephanie and Jon always had my best interests at heart and I really appreciated their honest and helpful advice and support when reviewing our options. … More

Emma · 31 December 2021

5/5

Google

I was dreading using an online estate agent when I fell in love with the house but it was honestly the least stressful thing about my entire house purchase/move. I was pleasantly surprised to say the least. I also thought it was great that … More

Shannon · 31 December 2020

5/5

Google

All members of the team were friendly, knowledgeable, helpful & communicative

Paul · 4 July 2021

Agent replied

Hi Paul, Thanks so much for reaching out! We’re so glad to hear you loved going on Strike. Thanks again, The team at Strike.

5/5

Google

Excellent customer service, very efficient and friendly staff would definitely recommend.

Tracy · 29 June 2021

Agent replied

Wow, Tracy, thank you so much! We love hearing from happy customers, so thanks for taking the time to reach out. All the best, The team at Strike.

1/5

Google

Awful. I found the process of offering on a property to be unfair. We offered the asking price and the seller disclosed our offer to other people viewing the property after us which enabled them to get more. Highly unfair on the first … More

George · 31 December 2020

5/5

Google

So helpful. Always someone on the end of a phone to answer queries. The on-line portal is also excellent for receiving and sending important documentation and guiding you through the process. Especially important during lockdown as everything can be done from your own home.

Kathryn · 17 March 2021

5/5

Google

Put our house up with housesimple in July. From the off the service was brilliant. From the young guy who came out to value , to our account manager Lisa K. I was spoken to most Fridays and informed of the views my property was getting … More

Sally · 1 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.

Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.

Negotiator Awards by year, 2014 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about HouseSimple Sudbury

Has HouseSimple won any awards?

Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.

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