Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Engaging Proactive Agent that Go Beyond the Norm to Get Things Done
I have just moved house and can honestly say it would not have happened without the commitment, tenacity and resilience of Oliva Marks. She is an excellent, engaging and determined agent that goes beyond the norm to get a sale completed. 5 stars every day of the week.
Consumer · 6 December 2023
★★★★★ 5/5
GoogleGreat estate agent, always ready with updates I would recommend them.
Dawn · 14 March 2024
Agent replied · 12 June 2024
Thank you so much Dawn! We are so pleased we were able to ensure a smooth sale of your late father’s property. We wish you all the best for the future!
★★★★★ 5/5
GoogleHi great company purchased a flat for my mum when my father was ill and needed a lift all went though smoothly lots better than Sudbury’s over the road who I would never ever have any dealings with again thanks for your time
Simon · 13 June 2020
Agent replied · 12 June 2024
Thank you Simon!
★★★★★ 5/5
TrustpilotA1 House purchase experience
Olivia and Ted dealt with the purchase of our house. They looked after us every step of the way, with nothing being too much trouble. They chased up queries so that we didn’t have to and ensured that our experience came with as little stress as possible. They we professional, efficient and always engaging and friendly. We now have a beautiful dream home and are so incredibly grateful! Thank you :)
Mrs · 19 April 2021
★★★★★ 5/5
GoogleHaving recently let and sold properties with Bychoice in Sudbury I was extremely happy with the service provided from all the team. I would happily use them again and recommend them to others.PositiveResponsiveness, Professionalism
Gareth · 13 June 2021
Agent replied · 12 June 2024
Thank you Mrs Lane, the Sudbury team do what they can but it is made easier when properties are presented so well!
★★★★★ 5/5
TrustpilotWe purchased a house through By choice…
We purchased a house through By choice who kept us updated on at least a weekly basis.Along with our own agent they kept the sale on track.Would I use them if I was to sell a house in the area ?Yes .
Donna · 14 December 2023
★★★★★ 5/5
GoogleA great experience dealing with bychoice. The team couldn't be more helpful.
Thank you, a well deserved 5 star review,
I would definitely recommend.
Ben · 13 June 2022
Agent replied · 12 June 2024
Thanks Ben!
★★★★★ 5/5
FacebookThese guys were the go between with our seller and solicitors throughout our purchase. Our chain would've collapsed without the help of Matt and Jake and the persistence of Layla. We highly recommend them.
Jan · 9 October 2019
Agent replied · 22 February 2025
Thanks Jan! Can't wait to see it once youve done all the work!
★★★★★ 5/5
GoogleVery Proffesional, polite and extremely helpful and just an overal great experience. I will 100% be recommending By choice!
Caroline · 13 June 2022
Agent replied · 12 June 2024
So kind! Thanks Caroline!
★★★★★ 5/5
GoogleOverall pleasant experience as a first time buyer.
CBF · 13 June 2023
Agent replied · 12 June 2024
Thank you so much!
★★★★★ 5/5
TrustpilotGreat service…
The agent I dealt with at Bychoice was professional and provided regular updates. I was happy with the advice provided and the agent steered me through the process of the sale, as it was not a process with which I was familiar. From start to finish I found Bychoice to be excellent
Jon · 28 February 2022
★★★★★ 1/5
TrustpilotVery unprofessional
Very unhelpful, never get back to you on any feedback or have any real contact. No apologies when failing to turn up for a viewing. Staff are rude.
Selina · 22 February 2024
★★★★★ 5/5
TrustpilotSuccessful sale
Very helpful very patient in difficult circumstances and very professional
Bill · 18 November 2024
★★★★★ 5/5
GoogleBychoice remained friendly and professional throughout my sale and purchase, would highly recommendPositiveResponsiveness, Professionalism
Freddy · 13 June 2022
Agent replied · 12 June 2024
Thank you Freddy! We all hope your family love your new home!
★★★★★ 5/5
GoogleA great team who steered us through to Completion of our dream home !
Plenty of feedback and communication along the way........a thoroughly professional service from ByChoice.
Gary · 14 June 2019
Agent replied · 12 June 2024
Thank You Gary!
★★★★★ 4/5
TrustpilotGood overall experience
I have bought and sold many times over the years. I Have found Bychoice honest, straightforward and friendly to deal with.
Michaela · 23 April 2021
Agent replied · 16 June 2024
Thank you Michaela, we hope you are enjoying your new home!
★★★★★ 5/5
TrustpilotUsed by choice to sell our property and…
Used by choice to sell our property and what a star Jordan and his work colleagues were in dealing with our sale after it having to go back on the market three times through no fault of there’s. Would I use them again, would I recommend them - absolutely.
Anthony · 10 December 2021
★★★★★ 5/5
Trustpilotvery easy transaction,nothing was too…
very easy transaction,nothing was too much trouble at the bury st edmunds branch,kept well informed at all times,highly recommended
Sean · 25 June 2021
Agent replied · 16 June 2024
Thank you Sean, you're feedback has been passed over to the Bury team!
★★★★★ 5/5
FacebookWe have just moved into our new property and Bychoice were the agents that the vendor was selling through! Had a great experience with Bychoice from start to finish, very professional, speedy with all of their responses and helped out whenever they could. Great friendly service from Charlotte and Alex in particular. Thanks again Philip.
Phil · 13 July 2019
★★★★★ 5/5
FacebookTed and Olivia have been absolutely amazing throughout our Sale & Purchase!
No questions went unanswered and they ensured we were kept up to date on all queries raised, right up to the last point of completion. Five star service all round, can’t recommend them enough! 😊
Michelle · 24 February 2021
★★★★★ 5/5
FacebookMolly & Zoe from Bychoice really went above and beyond to help my partner & I find the perfect home to rent. They made the whole process simple & clear, and were always approachable to answer any questions I had. Thank you so much !! ☺️
Charlie · 28 March 2021
★★★★★ 5/5
TrustpilotKeeleigh
Keeleigh, Jordan, Matt and Mel are amazing at what they do. I had a very difficult sale and they really pushed it trough. Outstanding professional understanding reliable and patient. I can’t praise them enough.
April · 25 March 2022
★★★★★ 5/5
GoogleHighly recommended and very friendly staff always happy to help
Stan · 13 June 2020
Agent replied · 12 June 2024
Thank You Stan!
★★★★★ 1/5
GoogleI popped into By choice to say that someone had dumped alot of rubbish at a property that was on their webpage.
And I got a reply of " Don't worry about it love it's not a concern"
Natalie · 13 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.