Boydens Sudbury reviews

Thank you so much, Sally! We’re delighted to hear that you had such a lovely viewing with Phoebe. Her welcoming and knowledgeable approach really does make a difference, and she’ll be very pleased to read your kind words. We truly appreciate your feedback! Best regards, The Boydens Team

Thank you so much, Jack! We’re delighted to hear that you received excellent service from the team and that nothing was too much trouble. Your recommendation means a great deal to us, we really appreciate your kind words! Best regards, The Boydens Team

Thank you so much Michael - we are very pleased to have you as a client of ours! Angela and her team are delighted with your comments. Best Wishes, Paul Howe Boydens

Thank you so much, Lisa! We truly appreciate your loyalty over almost 10 years and are delighted to hear that Angela and Sophie have supported you so well throughout that time. Your trust means a great deal to us, thank you for choosing … More

Thank you so much, Bridget! We’re delighted to hear that you received brilliant service and felt well informed throughout your house sale. Your recommendation means a lot to us, and we truly appreciate your kind words! Best regards, The Boydens Team

Dear Sharon, Thank you so very much for your kind review and for taking the time to leave your thoughts. Your comments have been passed on to Suzy, and please do recommend us to family and friends. All the best, Paul Howe Boydens

Thank you so much, Simone! We’re really pleased to hear that our team went above and beyond to help and made the whole process less stressful for you. Your recommendation means a great deal to us, thank you for choosing Boydens! ☺️ Best regards, The Boydens Team

Thank you so much, Nick! We’re delighted to hear that we were able to look after you both as tenants and as buyers. It’s been a pleasure helping you through both journeys, and we really appreciate your kind feedback! 😊 … More

Dear David, Thank you so very much for taking the time to review us - your comments will be passed on to the Sudbury Team. All the best, Paul Howe Boydens

Susie Tweed, thank you so much for the positive review! We are pleased to hear that we were able to resolve your issue with your hot water on the same day and we are grateful to you for taking the time to leave a review for us. Best Wishes, Paul Howe Marketing & PR Manager Boydens

Thank you so much, Samuel! We really appreciate your recommendation and are delighted to hear you’d recommend Boydens Sudbury. Thanks for taking the time to leave a review! … More

Dear Dolly, We are disappointed to read this review. According to our records, your Landlord appointed contractors to attend your property where we have been informed that the situation pertaining to the damp has been exacerbated by the drying of lots of washing in the property without adequate ventilation. Whenever maintenance issues have been reported they have been addressed accordingly and contractors arranged either by ourselves or the landlord and necessary works carried out. Numerous times we had contractors arranged but the tenant had forgotten and not been at the property and so we had to contact a relative to remind them of the appointments. I understand that we have agreed not to carry on with the tenancy, and for your own sake let you move out to a more appropriate property for your needs. Yours sincerely, Paul Howe Marketing & PR Manager Boydens

Dear Zoe, Thank you so much for your wonderful review - one of the best I have ever read and goes straight to the heart of what we are working hard to achieve at Boydens. This makes for such good reading and we are proud that we have been able to help restore your faith in our industry as we are certainly not all the same. Thank you once again - please do recommend us to friends and family and please reach out to us if you require anything more from us. Best Regards, Paul Howe Marketing & PR Manager Boydens

Dear Kyle, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team at Boydens in Sudbury. It was a pleasure meeting you, and we’re so pleased that our support, friendliness, and professionalism made a difference. Your recommendation means a lot to us, and we’d be more than happy to assist you with any future needs. Thank you once again for choosing Boydens! All the best, Paul Howe Boydens

Dear Megan, I am sorry to read this review for our Sudbury team. I understand when you attended the initial viewing that you stated that the property was to be used for you, your partner and your dog. Following the viewing we subsequently received an email to say the property was in fact for your partner and dog only, and not for yourself. As a matter of Boydens Policy, we do insist that prospective tenants must view the property itself prior to undertaking a tenancy. This is to ensure that tenants are fully aware of the layout etc of the property and to be content that the property fulfils their needs. I understand that, due to work commitments your partner was away and we had failed to gain a reply from him concerning arranging a viewing of the property. We had a waiting list of people to take the property who had viewed the property (forms sent to all as is our usual policy) and we subsequently presented the options of potential tenants to the landlord. Our Sudbury team felt that you were not rushed as in fact you had the time to take a video of the property. For a lettings viewing on the type of property you viewed, 10-15 minutes is the usual length of time taken. I realise that it is disappointing not to secure the property you desired but also understand that we recommended another suitable property for your needs (subject of course to viewing). Yours sincerely, Paul Howe Boydens

Good Afternoon Maria, Further to your review, I am very sorry to hear that you are upset, this was not our intention. When we first spoke to you about the property, the landlord did not want to accept pets. After further dicussions they very reluctantly agreed to accept pets but were still not very keen on the idea. However, prior to your communication with my colleagues, we had carried out a viewing approximately a fornight ago who someone who expressed an interest but who was waiting to exhange on their property. We could not proceed further with them until they had exchanged, they have since now done so therefore paid the holding fee this morning for the property. Once again, we apologise and will endeavour to inform you of any properties that become available matching your criteria. Yours sincerely, Angela Jeffery Branch Manager

Dear Serena, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Boydens Sudbury. Ensuring a smooth and transparent process for our clients is our top priority, and we're glad we could meet your expectations. We appreciate your recommendation and are here for any future needs you may have. All the best, Paul Howe Boydens

Dear Mark, Thank you so very much for taking the time to leave this amazing review for the Sudbury and Property Management teams. They work hard to please and will be delighted to read this (which has been sent on to them), so thank you once again and please do let us know if we can help any further, or let us know if you know of fellow landlords who would benefit from our services. All the best, Paul Howe Marketing & PR Manager Boydens

Thank you so much for your kind review Taylor - we are exceptionally grateful!

Dear Matthew, Thank you so very much for your kind review of our Sudbury team - they will be delighted to read your comments and we thank you for taking the time to review us. All the best, Paul Howe Boydens

Thank you so very much for your kind words Nina! Best Wishes, Paul Howe Boydens

Dear Molly, Thank you for sharing your positive experience with our Sudbury team! We're so pleased to hear that Angela, Joanne, and Grant were able to make the process easy and stress-free for you. Being approachable and supportive is what we strive for, and it's wonderful to know we hit the mark. If you need anything else, please don't hesitate to contact us. Thanks again for choosing Boydens! Best Regards, Paul Howe Boydens

Thank you so much for your kind words! We're delighted to hear that you found our service professional and helpful throughout the process. It means a lot to us that you would recommend us to others. If you ever need any assistance in the future, please don't hesitate to get in touch. Wishing you all the best!