Trusted Agent profile · Stroud
Verified
★★★★★
376 reviews across 2 platforms
55 London Road, Stroud, GL5 2AD
Part of The Property Centre, Abbeymead, see every office.
The Property's office in Stroud, at 55 London Road, is rated 4.5 out of 5 across 376 reviews on two platforms, including 286 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.
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The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stroud office, from every platform, shown as written. First names only.
5/5
GoogleWe sold our house with The Property Centre Stroud and from start to finish nothing was too much for them. They have a friendly professional approach kept us updated throughout the process. I would recommend using the Property Centre Stroud for selling or buying your property.
We're glad you were so pleased with our service, Sharron, and wish you lots of happiness in your new home
5/5
GoogleI have recently moved into my new home which I purchased through the Property Centre. At all times each and every Team member were friendly, professional and very supportive throughout. The service I received was excellent, staff were …
Thanks for reviewing our service, Denise. We appreciate all your kind comments and wish you every happiness in your new home.
5/5
GoogleFriendly, professional service from start to finish. Sold my house after 3 viewings and kept me informed at each step. Great team!
Thanks for taking the time to write us a review, Jennifer, we're glad you've been happy with our service.
5/5
GoogleWe always felt in safe hands with the team at The Property Centre through our long search for a house to buy. They always listened and matched us with the right properties to view. Particular mention to Elle Winchester who is approachable, friendly and professional.
Thanks for reviewing our service, Sioned, and for your kind comments about Elle. We wish you every happiness in your new home.
5/5
GoogleA professional and friendly team who really help during a time which could have been a lot more stressful. Special thanks to Julie who really helped the sale progress smoothly.
Thanks for taking the time to review us. We're delighted you were pleased with our service and wish you all the best in your new home!
5/5
GoogleLovely staff. Tried there hardest to get our sale through. Kept us in touch with how things were going. Thank you
Thanks for your review, Helen, and kind comments about the team
5/5
GoogleAmazing service, very communicative and made my first purchase swimmingly smooth!
Thank you for your review Ellie, we wish you the best in your new home :)
5/5
GoogleExcellent service from Emily, Jess and the team, would highly recommend the property centre in Stroud. Thanks for all your hard work and keeping us upto date throughout.
Thanks for your review, Amy. We will pass your kind words on to the Stroud team.
5/5
GoogleVery impressed they kept me informed of the sale of the house. very professionally handled. 5 star highly recommended.
Thanks for your kind comments, Phil, and for recommending the services of our Stroud team, we appreciate it.
1/5
TrustpilotOur experience wasn’t good
Our experience wasn’t good. We were taken in by the sales pitch and promise of an excellent service. Once the contract was signed the problems started. The virtual tour was published without our approval, the photos weren’t great and the description was copied from another property. We sold quickly, but the buyers dropped out after dragging their heels. We couldn’t get any information from our sales progressor, and when we complained about the poor communication we were told the sale had fallen through. They didn’t really seem interested in selling our house after that. When we decided to change agents they forewent the 4 weeks notice period and released us immediately and unceremoniously shoved our keys back through our door.
1/5
TrustpilotAvoid at all cost!
Avoid at all cost! We ended changing agents due to appalling process. During the evaluation process they said they could sold for 15k more than anyone else. When they came back to sign the contract one week later they dropped the price 15k which was extremelly dissapointing. We actually agreed on a 5K drop only. When they took the pictures we were very specific about not publishing the garage one because it was a mess. In theory they took it for measuring purposes. Guess what? It was published! We sold very quickly but communication stopped. 10 days before exchange I sent an email asking for information about buyers mortgage situation and survey. Someone different sent an email inmediately saying buyers have dropped out, no other explanation given. From there onwards, they only brought people that clearly have been convinced with no real interest in the house. Agents showing the house were constantly late (in one occassion 10 minutes late!). They even left some lights on after one of the visits. We have pets so we were very specific also about not closing doors but we found several of them closed after single visit. 0 interest in selling the house. In the end, we lost the house we have bought and we had to change agents.
5/5
GoogleEmily and her team are professional and friendly and great at communicating throughout the whole process. I would recommend to use them when selling your house.
Thanks for your review, Emma. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised.
5/5
GoogleAlways get a fair valuation and unbiased approach. Only one I would use having been messed around by other agents in the past. They don’t try to fleece you or pressure you into anything but always get a result. Big thanks to Alicia, Hannah, Hollie and Jane’s for all their help.
5/5
GoogleThe post sale team was really helpful. A breath of fresh air. I felt I was listened to well, nothing was too much trouble and too small to worry about. I found the person I dealt with (Alison) was kind and honest. She phoned with regular updates and communicated clearly. I would definitely recommend this service...
Thanks for your review, Clara, and for your kind comments about Allison - we'll be sure to pass them on :) We appreciate you recommending us and wish you lots of happiness in your new home.
5/5
GoogleThe Property Centre made the whole process seamless.
Thank you for your review Gary.
5/5
GoogleBrilliant service, responsive and always eager to help the moving process be as smooth as possible!
Thanks for taking the time to write us a review and for rating our service so highly, Holly. We're glad you've been pleased with everything.
5/5
GoogleWe have just purchased a house through the Property Centre and have to say they have been fantastic. They kept us up to date at all times and were always helpful and friendly. When we picked up the keys they gave us a welcome box which was a lovely touch. Can highly recommend their services.
Thanks for your kind comments, we're glad you were pleased with the service you received from Jamie, Holly and our Stroud team. Wishing you lots of happiness in your new home.
5/5
GoogleEmily and the team are all extremely professional and friendly. They were very helpful in securing our mortgage for us tooPositiveResponsiveness, Quality, Professionalism
Thanks for your review, Jess. We're delighted you were pleased with our service and wish you all the best in your new home.
5/5
GoogleI would give Tracy 6 stars if that was possible. She was very professional and polite since our first contact. I would recommend her to anyone who’s interested to buy and sell a property.
Thank you Bruno for your lovely review. Please contact us if you need any help in the future, we will be happy to help 😊 …
1/5
TrustpilotDISAPPOINTING
Richard Refused to let a property because they said it was a dirty trade but then accepts another company who’s also a dirty trade. Exactly the same business as ours. Avoid this company! They are completely incompetent and accept anyone when it suits them. AVOID.
5/5
GoogleAfter both selling and purchasing property through The Property Centre Stroud, I can highly recommend their estate agent services. Extremely supportive friendly team provided me with that reassuring local feel, …
Thanks so much for your review, Paulette, and for your kind comments about Alicia and the service she's provided. We're happy to have helped and wish you lots of luck and happiness in your new home.
5/5
GoogleA very approachable and diligent team. A smooth process from start to finish.
Thanks for your review, Jasmine, and for rating our service so highly :)
5/5
GoogleEmily and the team are all extremely professional and friendly. They were very helpful in securing our mortgage for us too
Thanks for your review, Jess. We're delighted you were pleased with our service and wish you all the best in your new home.
5/5
GoogleSold my home through the Property Centre in Stroud, and have to say they were outstanding. Great customer service, always happy to help out, and just really nice people to top it all off. Highly recommended!
We're pleased you've been happy with our service, Rachel, thanks for taking the time to write us a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property, Stroud won Trusted Agent; The Property, Cheltenham won Platinum; The Property, Taunton won Gold; The Property, Abbeymead won Gold; The Property, Quedgeley won Trusted Agent; The Property, Gloucester won Trusted Agent.
Send The Property Centre a message.
