The Property Centre Stroud reviews

★★★★★ 1/5

Trustpilot

Completely useless sales progression team

Completely useless, absolutely shocking.They lure you in with a competitive price to sell your property, then when you're in with there sales team your move will die an agonisingly slow death. I used the Property center once before last year, in that attempted I had offers accepted in June and the sale dragged on until November, before unfortunately collapsing. I thought then that 6 months was a joke how long the property centers sales team took, however I foolishly stuck with them. On my second attempt I sold, and had my offer accepted in January, and at the time was told by the sales progression team this would be a quick move with almost no chain. A beautiful lie. it has now been 8 months, and there is still no end in sight for me.For the love of god, avoid the property centre or your purchase will be lost in purgatory forever.

Stuart · 9 August 2022

★★★★★ 5/5

Google

Emily and her team are very professional and personable. They sold my house and helped me find a suitable property to move into without any hassle. Credit where credit is due. Sam has also been a big help in setting up a new mortgage for us.

Josh · 22 June 2019

★★★★★ 4/5

Google

Thanks to the Property Centre for their support in selling our house. Well informed, proactive and good at communicating throughout the process

Steve · 22 June 2024

★★★★★ 1/5

Trustpilot

Very dishonest agency that do not keep promises

Honestly speaking, the property centre contacted me and promised to have an online video of a flat located at The registry sent to my mailbox on Tuesday (19 Jul). However, there was no response from them afterwards until today (21/7), I called the centre again. The centre coordinator (Grace / Sophie, as the phone reception was very poor). She said the colleague that was in-charge of my case was not available (Mr. Mac Patel), but she could definitely send the video and booking form to me today before day end. However, still, no email response from the centre. Then I re-checked the flat advertisment online, it was already removed by the centre. All I would like to say is that, be HONEST to your clients, about what are available and what are no longer available for them. This is called - professionalism.

P · 21 July 2022

★★★★★ 5/5

Google

Jamie and his team were outstanding, superb communication and support throughout the sale... I'd never use another agent for selling a property.

CHRIS · 22 June 2023

★★★★★ 1/5

Trustpilot

Horrid experience

This was the property centre in Worcester. We were in the process of looking for houses/flat with the property centre. The agent - Jamie we had a viewing with one of the days, was absolutely so rude, we we had said that we were stuck in traffic and going to be 10 minutes late. He asked us for specifics, and started interrogating us down the phone. I believe that we are all adults, and that I didn't need to be interrogated. We had apologised for being late, but then he continued to be horrid. We will no longer be continuing our search for house through the property centre.

-- · 2 July 2022

★★★★★ 5/5

Google

An utterly exemplary service. I cannot express how proactive, efficient and a genuinely lovely the staff members are. Holly and Hannah and Alicia and Nick truly have gone above and beyond through the whole buying and selling process and been there to support us through every obstacle (namely one dodgy buyer.) When we feared losing the family home of our dreams they did everything in their power to secure a wonderful and reliable buyer within a week! My husband has PTSD and sufferers from severe anxiety and I would never ever go through any other establishment. I can’t recommend them highly enough. 10/10. Claudia Marshall.PositiveResponsiveness, Quality, Professionalism, Value

Claudie · 21 June 2022

★★★★★ 5/5

Google

My experience with the Property Centre was always excellent. Very friendly staff and always happy to answer any questions I had.

Sherrie · 22 June 2024

★★★★★ 5/5

Google

I used Alicia to sell my apartment over the agents that were managing the rental for me. I chose her because of her professional and friendly attitude. She gave me regular updates and sold the flat in record time. I would highly recommend her to anyone who want a real top agent.PositiveResponsiveness, Professionalism, Value

Obi-con · 21 June 2021

★★★★★ 5/5

Trustpilot

Can’t fault this agent

Can’t fault this agent. Property centre assisted me with the purchase of mine and my brothers first home. Will definitely be going back to the Worcester and St John’s property centre in the future as found I them trustworthy and reliable. Their communication was great throughout and nothing too much trouble. Buying and selling doesn’t have to be stressful when you have a great agent 😀Thanks again all

Ellie · 25 July 2023

★★★★★ 5/5

Trustpilot

PROPERTY CENTRE GLOUCESTER

My husband and I bought our property through the property centre three years ago,everything went fine with that. 👌Since then I've been looking for a property as an investment,I've looked at a few with them, however I've put in an offer with another company on a property and hopefully I now will proceed to buy,throughout my time searching(which has been a long haul trying to buy)I have been able to contact both Leon from the abbeymead branch and Lee from the longlevens branch Gloucester just to ask advice on certain things and even though they've been extremely busy they've made time to chat with me and call me back if they were busy,i think that speaks volumes considering I haven't purchased with them this time 😊Thankyou very much guys for your help,you've been a great help,I will be in touch next spring when we come to sell our present home and move up to a bigger property.👌

Isabella · 17 May 2022

★★★★★ 5/5

Trustpilot

HIGHLY RECOMMEND THE PROPERTY CENTRE IN…CHELTENHAM

HIGHLY RECOMMEND THE PROPERTY CENTRE IN CHELTENHAM From start to finish Barney, Rachel, Oliver and all the amazing staff have kept me updated and informed with what ever was going on with my forever home, so very professional the whole process from selling my home to buying a new one they were brilliant. I also used their in-house solicitors which was organised and the property centre kept me updated, informed and checking relevant paperwork had been done, such a smooth and stress free experience can’t Thankyou all enough would highly recommend.

Sharon · 13 March 2022

★★★★★ 1/5

Trustpilot

I wouldn't even give them 1 star…

I wouldn't even give them 1 star however I had to in order to write this review. The staff are extremely unprofessional, and we are being served a section 21 eviction after we have reported mould in the place several times and requested we end the tenancy early due to our flat being inhabitable. They tried to say we must pay for many expenses that aren't even in our tenancy agreement such as a visual electrical test, a portion of the landlords reletting fees, rent and utility bills until another tenant moves in, if we want to leave early. They had no remorse for the conditions we're living in and slapped us with many fees that aren't justifiable. We are sleeping on the floor in the living room; they took over a month to fix our bedroom window where the handle broke due to rotting away (we have evidence for anyone who wishes to see it), making the bedroom unusable as we would wake up during the night with mouldy water dripping onto us from the ceiling. They are blaming us for the mould when its in fact a structural issue as our flat has no bathroom door, no bathroom window and an extraction fan that doesn't work. We will now have our deposit taken away from us and any chance at a reference for a future letting because they would rather blame us. Also, they are serving us a section 21 eviction and 2 months notice, when our contract ends in 2 months anyway? Bottom line, they will not help their tenants. Very conservative company that have no remorse for the working class renters, but will look after those wanting to buy and sell.

Aish · 21 February 2022

★★★★★ 5/5

Google

I used Alicia to sell my apartment over the agents that were managing the rental for me. I chose her because of her professional and friendly attitude. She gave me regular updates and sold the flat in record time. I would highly recommend her to anyone who want a real top agent.

Conor · 22 June 2021

★★★★★ 1/5

Trustpilot

I wish I had read these reviews before…

I wish I had read these reviews before picking an estate agent to sell our house and help us find somewhere to move into. They sold our house within 2 working days of it going on the market. However when it came to helping us to find a property that came on the market within our price range we received nothing. We know that houses came on the market within our price range and were advertised with them but we were not given the heads up about the property so we were unaware of any potential houses to buy or even view. We rang them at least 4 times and told them we had received nothing from them and we were told they would update the other branches of our property search but still nothing happened. Each time we called them we also found out that our details had not been updated. We have now come to a point where we have been priced out of the market and we need to withdraw from the sale of our house and pay the full amount to an estate agent who has only done half a job.

Graham · 24 November 2021

★★★★★ 5/5

Google

Great team and excellent service. They helped push our purchase through smoothly when things were looking doubtful. Thanks

Sally · 31 May 2024

★★★★★ 1/5

Trustpilot

Avoid at all cost!

Avoid at all cost! We ended changing agents due to appalling process. During the evaluation process they said they could sold for 15k more than anyone else. When they came back to sign the contract one week later they dropped the price 15k which was extremelly dissapointing. We actually agreed on a 5K drop only.

David · 16 February 2024

★★★★★ 5/5

Google

Best place if you want sell your property. Best service from day one till to last.

Lukasz · 22 June 2024

★★★★★ 5/5

Google

Considering all the issues these guys had to dance around, they did an excellent job. Thanks guys!

A · 22 May 2024

★★★★★ 5/5

Google

From the outset our experience with selling our property with property centre stroud was excellent. We had a very informative initial consultation and things progressed quickly from there. Our agent was always on hand to answer any queries …

Tabitha · 3 October 2022

★★★★★ 5/5

Google

Efficient, thorough and conscientious approach at every step of the way. Superb service from start to finish in every aspect of the process. All staff worked to a very high standard.

Angela · 22 June 2023

★★★★★ 5/5

Trustpilot

Worked with Simon

Worked with Simon - 5 stars

Nick · 26 January 2024

★★★★★ 5/5

Google

What can I say about the stroud branch ! Absolutely awesome to deal with from start to finish , Alicia who dealt with me was amazing I would would recommend anyone to use these guys , all done in 8 weeks

Adrian · 22 June 2022

★★★★★ 5/5

Trustpilot

Highly recommended

I have just purchased my property through The Property Centre, Cheltenham and found every member of their team to be extremely helpful and professional. They were constantly chasing up solicitors for all parties in the chain and when I couldn’t find an available removal company in my area (I was moving from West London to Cheltenham) they emailed me a list of local recommended removal companies and I was able to book one straight away. I would definitely recommend them

Sharon · 9 December 2020