Trusted Agent profile · Stroud
Verified
★★★★★
372 reviews across 2 platforms
55 London Road, Stroud, GL5 2AD
The Property Centre's office in Stroud, at 55 London Road, is rated 4.5 out of 5 across 372 reviews on two platforms, including 286 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards The Property Centre won in 2026.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stroud office, from every platform, shown as written. First names only.
5/5
GoogleThe Property Centre Stroud provided an excellent service from the first visit to the house all the way through the sale process. I would definitely recommend using them if you are looking to buy or sell a property.
Thanks for reviewing our service. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the Stroud team.
5/5
Googlevery friendly and efficient - did exactly what they said they would do
Thanks Miles, we're glad you've been pleased with our service
1/5
TrustpilotAvoid - Do not use
Avoid with all cost - They will maliciously try to grab your deposit regardless.I was a tenant for 2 years in one of their properties and had 4 people come to help clean the property for exit interview. We used an industrial carpet cleaner .Cleaned every surface to a standard way higher than when we entered.Any person with a pair of eyes can compare the pictures they took for the inventory to begin with and see how dirty and disgusting the property was when we moved in (not even hoovered, windows covered in dirt and mould) and how we left it and see we did them a favour.Now they're trying to claw almost all our deposit to redecorate and clean the property! What a joke! The property wasn't even decorated when we moved in (walls painted over old marking and stains with a DIFFERENT COLOR OF PAINT, washed over and streaky everywhere white on top of yellow).Disgusting behavior, specifically Julie Curran, Stay well away! You'd think a larger company would be more professional, but as i can see with other reviews this is a common theme. Thieves------------------------------------Update: The Resolution service saw through their lies. Jog on you thieves
1/5
TrustpilotVery poorly managed rentals
Recently moved out of rental property managed by property centre in Taunton. Our property was originally rented with Richard Gibbins but then handed over to the property centre for rentals.
5/5
GoogleFabulous service from day 1. We were lucky to achieve a quick sale. All staff were friendly, helpful and nothing felt too much effort. Thank you
Thanks for taking the time to review our service. We were happy to help with the sale of your home and we'll be sure to pass on your kind comments to our Stroud team. Best wishes for Christmas and 2023!
5/5
GoogleOutstanding from start to finish. Communication at the Stroud branch was excellent at every stage with a friendly and helpful staff. …
Thanks for taking the time to write us a review Chris, we're pleased you've been happy our service.
5/5
Googlevery well run company and my sale and purchase ran smoothly
Thanks for reviewing our service. We aim to make the selling and buying process as easy as possible and we're glad you've been pleased with everything. Wishing you all the best in your new home
5/5
GoogleExcellent service, friendly and reliable, very professional in Stroud. Thank you
That's great to hear, Mark. We're glad you've been so pleased with our service :)
5/5
GoogleWas great working with Jamie and the property centre , he kept me informed throughout the process and was always a pleasure to speak to!
That's great to hear, Rhiannon, thanks for reviewing our service. We'll pass on your kind comments to Jamie and wish you all the best for 2023!
5/5
TrustpilotFriendly, Professional and Helpful
I recently purchased a property through The Property Centre. All the people there were friendly, professional and helpful. They all made the experience a very enjoyable one. Thank you so much, Jamie.
1/5
TrustpilotAvoid at all costs
Avoid at all costs! They will scam you out of your deposit. Poor customer service and exorbitant fees for tenants. All round bad experience.I was a tenant with this company for almost a year (property directly managed by them). I have three comments which contribute to the 1 star rating:1. Application fees/tenant fees are extremely high, well over £350 to get a flat is just ridiculous and explotive of people who can only afford to rent2. We had an "inspection" where my partner was in the property. The inspector had disgraceful manners, lost their temper and acted extremely unprofessional. When we pointed problems with the flat they were not helpful and blamed us3. When we left the property (in a better state than we found it) they took £120 from the deposit for "cleaning". Never provided a receipt or evidence that the money was spent, and avoided communicationGo with any other letting agency than this!
5/5
TrustpilotSuch a different feel to other agents
Such a different feel to other Estate Agents, I felt like they actually cared about finding me a suitable property and they kept in frequent contact with me to make sure we were on the same page. I am now settled into my new home and couldn't be happier! Thankyou so much The Property Centre.
5/5
GoogleAll the team at the Stroud office made the sale of our mum's property very easy with great comms and clear, precise instructions, albeit with POA issues our end. Would highly recommend 👍 …
Many thanks for your review. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised, we will pass your kind words on to the team.
5/5
TrustpilotAlways ask for Hannah!
Awesome experience with this team. From James getting the house on the market and sold quickly to Hannah where the real work had to be done! Cannot fault her! Went above and beyond what her job is to push this sale through. Would 100% use them again.
5/5
GoogleEasy process from viewing through to completion.
Thanks for rating our service so highly
5/5
GoogleWe sold our house and also bought our new home through the Property Centre in Stroud. The whole process was very professional and we really appreciated Stephanie who …
Thank you for your great review, your kind words will be passed on to Stephanie and the team.
5/5
TrustpilotConsistently good
I've recently bought via and let through the property centre and found their service and staff to be excellent, really knowledgable and attentive. They kept us updated regularly and were friendly and professional.
5/5
GoogleAbsolutely brilliant from start to finish.
Thanks for rating our service so highly, Wendy. We're glad you've been pleased with everything and hope you're very happy in your new home.
3/5
TrustpilotTaken in by sales pitch of being the…
Taken in by sales pitch of being the agent selling houses just like ours for the highest price locally. Overvalued our house and put bigger houses on market for same price within a mile at same time.
5/5
GoogleLovely experience from start to finish. Great, friendly team in the Stroud office and calm friendly advice throughout the sale.
That's great, we're glad you've been pleased with our service. Thanks for taking the time to write us a review and we hope you're very happy in your new home.
5/5
GoogleWe've worked with Property Centre since 2004 and have always found them to be professional and helpful.
Thanks for your review, Adam, and for rating our service so highly :)
5/5
GoogleI always had great communication with Property Centre and the staff have all been friendly and efficient.
Thanks for your great review, Nicola. We pride ourselves on our communication and it's great to have that recognised.
5/5
GoogleI always had great communication with Property Centre and the staff have all been friendly and efficient.
Thanks for your great review, Nicola. We pride ourselves on our communication and it's great to have that recognised.
5/5
TrustpilotHight recommend
I have used property care for the sale of my house which has been a pleasant experience. The team have answered any questions I’ve had quickly and promptly throughout this process and always kept me up to date throughout. I wouldn’t use anyone else.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property Centre, Stroud won Trusted Agent; The Property Centre, Cheltenham won Platinum; The Property Centre, Taunton won Gold; The Property Centre, Abbeymead won Gold; The Property Centre, Quedgeley won Trusted Agent; The Property Centre, Gloucester won Trusted Agent.
