Trusted Agent profile · Stroud
Verified
★★★★★
372 reviews across 2 platforms
55 London Road, Stroud, GL5 2AD
The Property Centre's office in Stroud, at 55 London Road, is rated 4.5 out of 5 across 372 reviews on two platforms, including 286 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards The Property Centre won in 2026.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stroud office, from every platform, shown as written. First names only.
5/5
GoogleThe entire team are friendly, approachable, maintain contact and clearly have a commitment to providing a great service. I have used them before this purchase, and wouldn't hesitate to use them again.
Thanks for taking the time to write us a review, Fi. We were happy to help and appreciate your kind comments.
5/5
GoogleI have recently sold my late father’s house through The Property Centre Stroud, and I can't thank Jamie and all the team in Stroud enough. The communication from making our first enquiry right through to completion was excellent, and …
Thanks for taking the time to write us a review, John. We're glad you've been happy with our service and will be sure to pass on your kind comments to Jamie, Allison and the team.
5/5
GoogleStart to finish a really great experience. Jamie Dyer from the Property Centre in Stroud was very knowledgable about the local market and gave me great advice, including a very accurate valuation. The service continued to be exceptional …
Thanks for your review, Peter, we appreciate your kind comments and will be sure to pass them on to Jamie, Allison and the team
1/5
TrustpilotWorst company ever
Worst company ever. Do not go near. I am hearing alot of bad stories from multiple people. I have my own business and word does get around.
Hi there, We take all customer feedback seriously so please be assured that we will investigate your concerns thoroughly. To that end, as we operate 10 offices across Gloucestershire and Worcestershire, we need some additional information to look into this. Please contact us at info@thepropertycentres.co.uk with further details, such as office and the property address and we will look into this matter promptly.
5/5
GoogleKieran was amazing when he came to value our house. We had lots of questions and he was so patient and knowledgeable. If/when we’re ready to sell I’ve got no doubt we would choose the property …
Thanks for your review, Natasha, and for rating Kieran's service so highly. If and when you're ready to sell, we'd love to help you with your moving journey.
1/5
TrustpilotAbysmal communications
Abysmal communications, poor service and prepared to waste the time of purchasers so think twice before listing your property. I made an appointment to view a property over a week a go, the agent gave me the time and day. I had a phone call in the morning to confirm I was attending. "oh yes". I arrived 20 minutes before the allotted time and left 20 minutes after, having travelled an hour to get there. No phone call, no apologies, no text. Richard Dey was supposed to be the accompanying agent - well, all I can say, anyone advertising their investment for sale with this agent will not get the service they deserve if that's anything to go by and I for one, will not have any dealings with them going forward
5/5
GoogleVery accommodating useful visit arranged on the spur of the moment. I found Keelan to be informed and very thoughtful and sensitive to both my and the Sellers needs. I will continue to use his services and recommend to others. Thank You Keelan
Thanks for taking the time to review us, Maria, we're glad you've been happy with our service
2/5
TrustpilotThe Property Centre - Quedgeley Branch (Head Office)
If you are renting a property, please doing so through TPC. I rented a flat through them for a few months and it was honestly the worst experience. Although I rented in Cheltenham, I had to deal with the Head Office branch for any maintenance issues and they were shocking with their response times or generally just fobbing me off. There is a particular woman Tracey Atkins Nash who can be quite blunt over email or phone calls. They never seem in a hurry to chase any queries up for tenants. I vacated the property nearly 2 weeks ago due to the endless shabby state of the flat and the noisy neighbours and not feeling safe. I left the flat in a far better condition than what I found it and I am still waiting for my deposit back. I have had to call and email numerous times and I just get told that they have emailed the landlord......it's been 2 weeks!! TPC should be chasing the landlord via phone for him to get his act together to return tenants deposit. I would never rent through The Property Centre again! They also don't like it when you call them out on their bad customer service.
5/5
GoogleBig thank you Holly. Excellent customer service, so helpful with local knowledge, efficient and friendly. Would recommend.
Thanks for rating Holly's service so highly, Sallyanne, we appreciate the recommendation :)
5/5
GoogleMy partner and I were shown a lovely property by Thomas Wride who was great. Very professional and felt honest. Showcased the good features without it feeling like a pushy sales pitch.
Thanks for leaving such a great review Jonathan :)
5/5
GoogleFabtastic service, very good comunitaction and effortless house sale.
Thanks for leaving the great review Denise.
5/5
GoogleWhilst looking to buy a house with The Property Centre, they were all very helpful and friendly. Elle, who I had spoken with multiple times, was a lovely girl, had great communication and was very informative.
Thank you for taking the time to leave such a lovely review of your time with Elle and the rest of our team, Lily :)
5/5
GoogleVery good. Jamie went the extra mile and got our sale over the line.
That's always good to hear, Julian, thanks for rating Jamie's service so highly.
5/5
GoogleLinden and Tracy were very pleasant and professional. They helped me value my home and make a plan to bring it to market in the near future. Would highly recommend 😊 …
Thank you for your lovely review Demi. Let us know if you need us in the future, we are happy to help 😊 …
5/5
GoogleStraightforward and efficient from start to finish.
Thank you for the great review, Stephen.
5/5
GoogleKieran has been great when dealing with us, we are first time buyers and he has been so helpful and talking us through everything, would recommend The Property Centre to anyone looking to purchase a home
Thanks for your review of Kieran and the help he provided you when buying your first property, Elisha. We're glad you've been pleased with his service and wish you lots of luck and happiness in your new home.
5/5
TrustpilotRenewal of Tenancy Agreement
The property Centre manage a house we rent, not always had a great experience with them however, the tenancy agreement was due for renewal and Gillian Critchson dealt with this for us, Gillian was lovely, very helpful and professional, answered all our questions and kept us updated.
1/5
Trustpilotworcester st johns rude
the staff in the worcester st johns agency are extremely rude and unfriendly, was standing looking at adverts in the window and they looked at me a if i should not have been there..how odd!! they need proper training
Hi Taylor, if you would like to expand on your review, or contact us directly to address the issue you faced, please email us at info@thepropertycentres.co.uk .
5/5
TrustpilotWe had a bad experience with Connells…
We had a bad experience with Connells then went to the Property Centre, and why didn’t we go there in the first place ? From the start with Daniel , to the listing and photos with Liam and a after sales with Laura we couldn’t fault anything, many thanks all.
5/5
Google5 star review for Thomas who was a really thoughtful estate agent on our recent visit to Stroud! Hopefully he will get us our dream home 😀 …
Thanks for leaving such a great review Ruth :)
5/5
GoogleThe Property Center in Stroud helped to sell our house. They were excellent right from Jamie Dyer first coming out to do a valuation and then the rest of the team who came out for the many viewings and great interest in the house that …
Thanks for leaving us a review, we appreciate all your kind comments. Jamie and his team are highly experienced estate agents and do their utmost to present and promote properties in the best possible way to create the most interest and, … More
5/5
GoogleI was not a buyer, as such, but I was the person who found the property, was shown around it, made the offer on it and was subsequently involved in number of conversations during the period of the purchase, and finally was given the keys. …
Thanks for taking the time to write us a review, Neesa, and for rating our service so highly. We appreciate all your kind comments.
5/5
GoogleHighly recommended Estate Agent, hard working and very professional. Really could'nt ask for more.
Thanks so much for taking the time to review us, David, and for rating our service so highly.
5/5
TrustpilotThe property centre dealt with both our…
The property centre dealt with both our sale and purchase and they made the whole process so easy! They handled everything and were always professional, accommodating and informative. They really took the stress out of the selling process.
Thank you for taking the time to reply to us :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property Centre, Stroud won Trusted Agent; The Property Centre, Cheltenham won Platinum; The Property Centre, Taunton won Gold; The Property Centre, Abbeymead won Gold; The Property Centre, Quedgeley won Trusted Agent; The Property Centre, Gloucester won Trusted Agent.
