Trusted Agent profile · Stroud
Verified
★★★★★
372 reviews across 2 platforms
55 London Road, Stroud, GL5 2AD
The Property Centre's office in Stroud, at 55 London Road, is rated 4.5 out of 5 across 372 reviews on two platforms, including 286 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards The Property Centre won in 2026.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stroud office, from every platform, shown as written. First names only.
5/5
GoogleHad an amazing telephone call today with Tracey who talked about the local market, our expectations and where we could make improvements to our property to achieve the required asking price. Listened to me throughout and she valued my …
Dear Darren, Thank you so much for your kind words and stellar review! We're really happy to hear about your positive experience with Tracy. Our team prides itself on … More
5/5
GoogleThe staff at the property centre were all friendly and approachable. felt so comfortable from the beginning. And also they were very sympathetic and understanding, supported us through this quite challenging process which easily get anxious …
Thanks for taking the time to leave us a review, Hisako. We appreciate all the stresses involved in selling and our team strives to alleviate those as much as possible to make the process an easy and enjoyable one. Wishing you lots of happiness in your new home.
5/5
TrustpilotKieran from the The Property Centre
Kieran from the The Property Centre, Stroud was very helpful and professional, confirmed every aspect of the selling format so we understood what to expect. Extremely approachable and knowledgable of the market in our area, securing viewings the day our details went live. The high standard of property information and photos resulted in an accepted offer within eight days.
5/5
GoogleWorking with Jamie and the team at The Property Centre has been excellent. They've all been so attentive to my needs as a single buyer moving location and Jamie has gone the extra mile to be helpful at every opportunity
Thanks for your review. We're glad you were pleased with our service and wish you lots of happiness in your new home.
5/5
GoogleThough we unfortunately did not achieve the result we hoped for on a garage offer, Keelan was incredibly polite, attentive and efficient. We would highly recommend and hope to deal with him in future.
Thanks for reviewing our service and for your kind comments about Kieran. We'll be sure to pass them on.
1/5
TrustpilotSeriously rude people
Seriously, rude people.they are even getting there staff leaving reviews on here to make this one lower. Photos taken in 1st days of my tenancy,mould hid behind food cuboards in kitchen and Landlord apparently won't do any work on a house full of damp behind kitchen cupboards and in all rooms. They painted over it. Now 2 months in soon as I ask for repairs they talk to me like crap landlord won't spend a penny apparently oh and they refused free work to remove the cavity installation that is causing the damp That's an 8k job done for free refused. They called the council to saynod be calling them and to slag me off they also tried to obtain my social workers number to sabatarge my fostering application when I refuse to give them the number then they then told me i can have anyone else in this house even though theybwas fully aware i was going to foster a child before i paid deposit!! Social will tell me if they get a call, and I will be taking legal action. They have already broken gdpr by calling people on my behalf to slag me off and cancel jobs the council were doing for free.
5/5
GoogleMy experience with the property center is wonderful. They have assisted and guided me in every step of my house purchase journey. They tracked independently and update me the progress transparently; which …
Thanks for reviewing our service, Ashutosh, and for your kind comments about Jamie and his team. We're glad you've been pleased with everything and we wish you lots of happiness in your new home.
5/5
GoogleWe have just completed on a house purchase with The Property Centre, Stroud and we couldn't fault the service from Emily and the team. We always received a fast and friendly response to our queries and the team arranged our viewings and submitted our offers quickly despite the challenges with Covid-19. Thank you!!
Thank you for your review, Erica. We wish you all the best in your new home!
5/5
GoogleElla at the property centre was an absolute star. She went above and beyond to find houses for us in the area and get to know what we were looking for and her communication was excellent.
Thank you for leaving such a positive review of your experience with us :)
5/5
GoogleBrilliant service, we were kept well informed at every stage of the process. This is just as important for the buyer as it is for the seller. Thank you so much for making the purchase of our new home as stress free as possible.
Thanks for your review, Ray. Our team work hard to make the buying process as easy as possible and it's always nice when their efforts are recognised :) Wishing you all the best in your new home.
5/5
GoogleFriendly and professional service. Jamie was extremely helpful and knowledgeable of the local market and area. I would highly recommend.
Thanks for your kind comments and recommendation of Jamie and his service. We appreciate you taking the time to write us a review
5/5
TrustpilotA very positive experience
We bought our first home through The Property Centre in Worcester and quite honestly, we could not have done it without our incredible sales progressor, Hannah Taylor. Not only was she the most knowledgeable person we could have asked for, she was also genuine, kind, and very supportive. She chased up even the most minute of issues and always got back to us in good time, especially as our solicitors seemed to communicate better with her than with us.Hannah was reassuring and patient when our solicitors' website crashed and burned, causing ongoing chaos in the estate world, and she took initiative in trying to contact the interested parties and keep peace. Thank you, Hannah, and the rest of the team at The Property Centre, who always found time to let us into the property when we needed access!
5/5
GoogleA brilliant viewing with Elle, such a lovely and helpful individual.
Thanks for such a lovely review Lula
5/5
GoogleI am very satisfied with the work The Property Center did for us. The team is very professional, they understand your needs and what is the house of your dreams and in the end they make it a reality. very good experience,
That's always nice to hear, Laura, we're glad you've been happy with our service. Wishing you all the best in your new home.
5/5
GoogleOutstanding service from the Stroud team! I have been really impressed with the property centre, I have viewed properties with Holly and she's shown great customer service. I highly recommend. She’s been really helpful and always there to answer my questions. 5*
Thanks for your review, Colleen. We're happy to be helping you with your property search and we're glad you've been so pleased with our service.
1/5
Trustpilotshambles
Wow! lack capability. Rude. I have recorded calls and e mails to prove this so if anyone wants to get an idea before they commit then drop me a line and I will show you. The girl Rachel who works there is actually quite decent , but the Branch Manager Oliver is really poor.Poor writing skills, poor verbal skills, poor manners, stuttering, just all round poor. I am a sales manager and there is no way if Oliver asked for a starter/beginner role on 12k basic that he would be successful. 75% negative reviews- 75%????? That's not made up guys, there is something very wrong about this company, but if Oliver is managing the Cheltenham branch then I am not at all surprised- Stay away
1/5
Trustpilotshambles
Wow! lack capability. Rude. I have recorded calls and e mails to prove this so if anyone wants to get an idea before they commit then drop me a line and I will show you. The girl Rachel who works there is actually quite decent , but the Branch Manager Oliver is really poor.Poor writing skills, poor verbal skills, poor manners, stuttering, just all round poor. I am a sales manager and there is no way if Oliver asked for a starter/beginner role on 12k basic that he would be successful. 75% negative reviews- 75%????? That's not made up guys, there is something very wrong about this company, but if Oliver is managing the Cheltenham branch then I am not at all surprised- Stay away
5/5
GoogleA huge thanks to all the team at the Stroud branch. Purchasing our first home and not knowing what to expect or where to start was very daunting, the staff explained thoroughly through each step of the process. Their communication was great throughout and all our questions and worries answered very professionally. Thanks for all your help on purchasing our first home!
Our Stroud team appreciate how daunting it can feel when you're purchasing a property for the first time and do their best to make the process as easy as possible :) Thanks for leaving us a review, we're glad you've been pleased with our service and wish you lots of happiness in your new home.
1/5
TrustpilotLeft out various important details on…
Left out various important details on their write up about the house, including £5k of work done to the outside, and the extra parking space , 21 ft which would fit a caravan or motorhome. I also believe that they were asking people who viewed the house to give it a value. No offer to do an open house. Viewer put a hole in our kitchen ceiling. Lack of effort/ motivation on their part.
1/5
TrustpilotPlease go elsewhere.
Please, go elsewhere to a reputable letting agency. I wish I had read the reviews before dealing with them. We occupied a three story house that we thought we could call home. We were in there for just over 12 months when out of the blue we were served with 6 months notice because the landlords had fallen out and were selling their properties so they could divorce.Then the problems started, as the three of us had Devi to go our separate ways, it was on arduous task to find three new tenancies where we could all move out within a month of each other.We found our respective properties and gave notice, we we offered to pay weekly so we did not have to find another months rent on top of the deposits and advanced rents we had to pay. This was refused, we were told that we would have to pay the whole month despite only being in there for about 9 days.We queried this and after some disputes they agreed for us to leave without any penalties for early termination of the notice or tenancy agreement.When we finally gave notice, they demanded the whole months rent, we argued this for some time and having gone through the emails I found the agreement to let us leave without penalties in writing.This made very little difference, we said we would take legal action.When we left the property was cleaned from top to bottom with anti bacterial solutions and the carpets were cleaned four or five times.We moved out and handed the keys back, 6 days later they inspected the property and said it required professional cleaning, they stated it was dirty and dusty, I told them the windows had been open for all that time in very dry hot temperatures so naturally dust and Particles would find there way back in.There was in all honesty a dark mark on a beige carpet, nothing had been spilt on it, it was simply where I had sat in the evenings and the carpet had discoloured, I call that wear and tear. The pile of the carpet was coming out so much that we had to stop cleaning it so as to not make it worse.They still stole £230.00 from our deposit, we are still receiving legal advice.The worse part is that we were there customers as well as the landlords, but they only represented them, never us.Please, please avoid at all costs!!
5/5
GoogleWould recommend to anyone I can! We had the pleasure of dealing with Tracy as the estate agent on a property we purchased and we couldn’t recommend her more! …
Thank you for your lovely review Honor and Oscar. It has honestly been a pleasure to guide you both through the process of buying your first home. I'm really excited for you and wish you all the very best in your future adventures together! Take care, Tracy x
5/5
GoogleEfficient, friendly and reasonably priced. Can't fault their work in selling my house quickly and then getting me through all the problems caused by solicitors and the other parties. I wouldn't choose any other agents!
We were only too happy to help, Graham, and we're glad you've been pleased with our service. Thanks for taking the time to write us a review, we wish you all the best with your move.
5/5
TrustpilotAmazing, helpful and reliable staff
The Property Centre staff Taunton Somerset letting are amazing, helpful and realiable especially Beau one of their staff.
5/5
GoogleI would like to thank the property centre for their professional help for the sale of our house, the sale went smoothly and promptly, a special thank you to Emily and Jess for there hard work and swift replies on any concerns raised.highly recommended Jane and Laura
Thanks for reviewing our service. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property Centre, Stroud won Trusted Agent; The Property Centre, Cheltenham won Platinum; The Property Centre, Taunton won Gold; The Property Centre, Abbeymead won Gold; The Property Centre, Quedgeley won Trusted Agent; The Property Centre, Gloucester won Trusted Agent.
