Every review we hold for the Stroud office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSuper helpful and friendly!
Sherry and Graham from the Northern Lincolnshire branch were so helpful when we bought our new home! Much appreciated and many thanks to you both. John & Kate
Catherine · 19 February 2021
Agent replied · 12 June 2024
Hello Catherine, congratulations on the purchase of your new home! We're pleased to hear Sherry and Graham from our Lincolnshire office provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 1/5
Trustpilot3 weeks later and still no response or…
3 weeks later and still no response or acknowledgement to my email.Continued proof of the lack of communication or care from a company.
D · 26 November 2021
Agent replied · 12 June 2024
Good afternoon, thank you very much for contacting us again regarding your review, you have prompted us to look into our complaints procedure and found a slight lapse in the redirecting of our emails around the time you contacted us. We are grateful you brought this up again with us so we could look into the matter in more detail to try and find your missing email. We understand how frustrating this is, however please could you email complaints@fineandcountry.com one final time, forwarding your correspondence from 1st and 17th November. This will be picked up by one of my colleagues who will contact the Edlesborough office and feedback to you via email. Thank you so much for your patience with this, and again my sincere apologies for this oversight.
★★★★★ 1/5
TrustpilotDid not turn up to our appointment
Wakefield Branch:- Did not turn up to our appointment. Said the appointment had been cancelled, by whom they did not know.
Kathy · 20 February 2022
Agent replied · 12 June 2024
Hello Kathy, thank you for taking the time to contact us. I am very sorry to hear that your appointment was not attended, please accept our apologies for what, I am sure, was an honest mistake. We do hope you will still consider Fine & Country in future.
★★★★★ 4/5
TrustpilotWe found Paula's (Fine & Country
We found Paula's (Fine & Country, Colchester) approach genuinely refreshing. She cares about the people involved in the buying and selling process not just the process.
Samantha · 24 March 2021
Agent replied · 12 June 2024
Hello Samantha, we're pleased to hear Paula from our Colchester office provided you with a five-star service and we will be sure to pass on your message to her. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 1/5
TrustpilotTruly disgusting how James & Elizabeth…
Truly disgusting how James & Elizabeth McGing have negative, but honest reviews removed from this site. Civil action pending.
Jake · 28 April 2022
Agent replied · 12 June 2024
Hello Jake, thank you for taking the time to leave a review. We would encourage you to contact complaints@fineandcountry.com should you wish to take this further. Thank you.
★★★★★ 5/5
TrustpilotKatie and her colleagues in the…
Katie and her colleagues in the Uckfield office were good at achieving a sale, even though it took sometime. They were professional, dogged and always helpful.
Ian · 1 February 2021
Agent replied · 12 June 2024
Hello Ian, thank you for taking the time to leave a 5* review for Katie from Fine & Country Uckfield. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish no need to look elsewhere! Michael in particular was brilliant, the communication was second to none. Couldn’t recommend enough.
Luke · 31 March 2021
Agent replied · 12 June 2024
Thank you for sharing the positive experience you had with Michael at Fine & Country. We will be sure to let the office know that you would highly recommend her service. We look forward to working with you in the future.
★★★★★ 5/5
TrustpilotExcellent advice and service from all…
Excellent advice and service from all the team at the Diss Branch throughout the selling process. Friendly and professional!Jon and Julie
Jon · 6 December 2021
Agent replied · 12 June 2024
Thank you Jon for your review, the Diss branch will be very pleased to read your kind words.
★★★★★ 5/5
TrustpilotExcellent service from Fine & Country…
Excellent service from Fine & Country Diss. Reasonable realistic appraisal for my sale. Professional viewings carried out. Active management of marketing. Friendly and helpful staff team.
Anne · 2 December 2020
Agent replied · 12 June 2024
Hello Anne, it is so great to see that you received a helpful, friendly and professional service with your property sale with Fine & Country. Thank you for sharing your experience. We will certainly pass your message onto the Fine & Country Diss office who will be thrilled. We hope to work with you again in the future.
★★★★★ 1/5
TrustpilotUntrustworthy and will have no problems…
Untrustworthy and will have no problems gazumping you at any stage! No good for buying would strongly not recommend. Turned our lives upside with being not honest!!
David · 13 August 2020
Agent replied · 12 June 2024
Thank you for your feedback, we are sorry to hear that you have had a dissatisfactory experience with Fine & Country.In order for us to investigate the matter, please email admin@fineandcountry.com with the name of the office you were dealing with, plus any further details you wish to provide.
★★★★★ 5/5
TrustpilotThis will be a short review-
This will be a short review- Fine and Country are the most competent, professional and helpful organization. Thoroughly recommend them for your next move.
Mr · 10 March 2021
Agent replied · 12 June 2024
We're so pleased to hear that you received great service from the Fine & Country team.Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. I would highly recommend.
Lyn · 8 February 2023
Agent replied · 12 June 2024
Hi Lyn, thank you for your review, we hope to work with you again in future.
★★★★★ 5/5
TrustpilotAnita Adams at F&C Staffs
Anita Adams at F&C Staffs, did a superb job - courteous, friendly, professional and absolutely 'on it' through the whole process.
Jon · 1 September 2021
Agent replied · 12 June 2024
Thank you for your review Jon, I know Anita will be very please to see your kind feedback, we love to hear that the team are both professional and friendly.
★★★★★ 4/5
TrustpilotA couple of false starts but we got…
A couple of false starts but we got there in a good timescale and at a fair and reasonable price.
Ian · 21 October 2021
Agent replied · 12 June 2024
Hi Ian, thank you for taking the time to leave this review. We have taken your feedback on board and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, very very professional couldn't wish for a better job from start to finish. Arma Kang showed his professional experience through and through.
N · 15 December 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Arma Kang at Fine & Country. We will be sure to pass this message onto Arma, who will be thrilled to know how satisfied you were with his professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotGood service and friendly staff
A really good service was provided throughout the house sale process. The staff was always helpful and kelp me well informed at every stage.
Steven · 23 November 2020
Agent replied · 12 June 2024
Hi Steven, congratulations on the sale of your home! We're delighted to hear you were pleased with our service and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotGreat experience purchasing through…
Great experience purchasing through Fine & Country at the Rugby branch. Liz especially has been extremely helpful and prompt in her communication throughout.
Pam · 2 February 2021
Agent replied · 12 June 2024
Hello Pam, congratulations on the sale of your property! We're so pleased to hear that you received great service from the team at our Fine & Country Rugby office. Liz will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 5/5
TrustpilotKatie Powney and all at Fine and…
Katie Powney and all at Fine and Country were absolutely fantastic in the sale of my house recently. I can’t recommend them enough!
Jo · 20 January 2021
Agent replied · 12 June 2024
Hello Jo, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Katie at Fine & Country provided with your property purchase. Katie will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotA wonderful friendly heart felt service. from start…
A wonderful friendly service from start to finish. This was a head over heart move for us as a family and fine and country helped us every step of the way. We couldn’t rate them high enough. They got the job done .
Sarah · 1 November 2022
★★★★★ 5/5
TrustpilotWe were very pleased the way this…
We were very pleased the way this agency and team member Mr Dannie Walton handled our sale. Well done.
Mitchell · 6 October 2021
Agent replied · 12 June 2024
Thank you for your review Mitchell. Please could you amend your review to include the office name? That way we can ensure that Dannie and their team gets the recognition they deserve.
★★★★★ 5/5
TrustpilotFine and Country
Fine and Country, Diss office, have been extremely helpful and professional during a difficult period of this transaction. We strongly recommend them.
Mike · 18 February 2021
Agent replied · 19 June 2024
Hello Mike, we're pleased to hear the team from Fine and Country Diss office provided you with a five-star service and we will be sure to pass on your message to him.Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotSale of property
Just sold our property through Fine & Country Woodbridge branch, handled very professionally by Michael Warren! Very efficient, very quick, highly recommended!
Wendy · 3 February 2021
Agent replied · 12 June 2024
Hello Wendy, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Michael at Fine & CountryWoodbridge. We will pass your lovely message onto the team, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 5/5
TrustpilotHighly recommended.
Not the cheapest agent but thoroughly recommended - you get what you pay for.Excellent service with very good communication throughout.
RR · 15 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Fine & Country. We will be sure to pass this message onto the team who will be thrilled.We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotExcellent
Excellent, personable and professional service from Sue at the Diss branch on the property we purchased. Nothing seemed too much trouble.
Guest · 10 March 2021
Agent replied · 12 June 2024
Congratulations on the purchase of your property! We're so pleased to hear that you received great service from the Fine & Country team.Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
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