Trusted Agent profile · Stroud
★★★★★
972 reviews across 2 platforms
17 George Street, Stroud, GL5 3DP
Fine and Country's office in Stroud, at 17 George Street, is rated 4.5 out of 5 across 972 reviews on two platforms, including 3 Google reviews rated 2.7.
Every review we hold for the Stroud office, from every platform, shown as written. First names only.
5/5
TrustpilotFive Star Service
Thanks to all the team at Fine and Country Willerby for making the sale of our house so painless. They have been extremely helpful, corteous and professional throughout. We will not hesitate to recommend them
Thank you for this great review, we're so proud to hear when our agents provide such exceptional service. We wish you all the best in your new home and hope to work with you again in the future.
5/5
TrustpilotWe were looked after wonderfully by…
We were looked after wonderfully by Matthew Jay, a really charming man in youe Sales department. Everything seemed to run without any hitches at all. We would certainly recommend your Agency to anyone.
We're pleased to hear Matthew Jay from provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
5/5
TrustpilotLovely people!
Sold my flat through Fine & Country and dealt mainly with Dominique Scott and Adam Farrell, who were both unfailingly professional, helpful and cheery throughout a process that turned out to be quite lengthy and a bit fraught (for various reasons unconnected with their performance!). The whole team seemed great and I wouldn't hesitate to recommend them to anyone.
5/5
TrustpilotAn excellent and personal selling…
An excellent and personal selling experience From initial introduction through to the final completion, Marie Fritz excelled.Communication, marketing and actual selling sets Fine & Country on another level to other agentsHighly recommended
Thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Marie at Fine & Country.We will pass your lovely message onto the team, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
5/5
TrustpilotFine and Country were not our Estate…
Fine and Country were not our Estate Agent but acted for our Vendors. However I must praise Paula McCartney at the Colchester Branch for her professionalism and her ability to organise matters.
Thank you Mrs Herbert for your kind words about Paula McCartney, I am sure she will be very happy to read your review.
5/5
TrustpilotAn outstanding service from start to…
An outstanding service from start to finish. Paula offered a professional service, a wealth of experience and a good sense of humour throughout. A big thank you from all of us x
Thank you for sharing the positive experience you had with Fine & Country. We will be sure to let Paula know that you would highly recommend her service - she will be very pleased. We look forward to working with you in the future.
5/5
TrustpilotExcellent service with a personal touch
Excellent service, professional and very friendly. Helped us finding our forever home!! Can highly recommend! We dealt with the Droitwich office and were very well looked after by Halina Day.
Hello Mibi, thank you for your feedback we're so glad you found the service to be professional and friendly, it is exactly how we strive to perform. If you could edit your review to include the name of the office and member of staff you dealt with, we will be sure to pass on your kind words. Thanks again!
5/5
TrustpilotExtremely professional with a personal touch
Claire from the Rugby branch has steered us through our sale. We want to say a very big thank you for all her hard work.
Thank you Jennie for leaving this lovely review for Claire.
5/5
TrustpilotProperty purchase
We purchased a property through the Diss office and received an excellent service from Tania Lennard. She was always helpful and and kept us up to date throughout the process. We would definitely recommend.
Hi Sarah, thank you for this lovely review, we'll be sure to pass this on to Tania. We're glad you chose Fine & Country to help you through buying process and wish you all the best in your new home. We hope to work with you again in the future.
4/5
TrustpilotExcellent service and customer care
Excellent service and customer care, Katie Powney, was extremely knowledgeable and good at communicating with us. Only area that could be improved upon to gain 5 stars would be contact after completion.
Hello Debbie, thank you for taking the time to write this review, we're pleased Katie was able to provide excellent service and customer care, we will ensure your feedback is passed onto the team.
5/5
TrustpilotColchester branch
Colchester branch, Fine and country did a great job finding us the dream home and selling ours within weeks. they are prompt, follow up, and keep all party's moving and informed.
Hello Richard, thank you for leaving this glowing review of your experience at Fine & Country Colchester. Congratulations on the purchase of your new home! We will pass this onto the team who will be thrilled to read your words. We look forward to working with you again in the future.
5/5
TrustpilotVery helpful and polite service everything was explained in detail no problems
Very helpful and polite staff explained all my queries with no problem excellent service recommend using them again
Hi Don, thank you very much for taking the time to leave this review. Would you mind editing the review to include the location of the Fine & Country branch that you dealt with so that we can give them the recognition they deserve? Thank you
4/5
TrustpilotGood level of personal service
Good level of personal service. Advice and help in the build up to sale and worked hard to ensure the property was marketed in a difficult climate. We would use again.
Hello Nicola, congratulations on the sale of your home! We're pleased to hear our agents provided you with a high level service. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
5/5
TrustpilotExcellent
We recently purchased a property through Fine Country in Uckfield. They were very proffessional and helpful throughout the whole process and we would definitely recommend them.
Thank you for your review Michael, we are very pleased to read that you received a professional service from our Uckfield branch.
5/5
TrustpilotHelpful and efficient
Helpful and efficient. Graham Mobbs and Philippa Martinez very kind and responsive. Sales Brochure excellent. Speed upheld.
Hi Harriet, thank you for taking the time to leave this lovely review for Graham and Philippa. Please can you update this review to include the name of the Fine & Country branch that you dealt with? Thank you
5/5
TrustpilotThank you once again for great service…
Thank you once again for great service from the staff of Fine and Country Norwich this is my 6th transaction with them in ten years
Thank you Michael for your kind words, we are so glad you continue to buy and sell with Fine & Country Norwich after all these years.
5/5
TrustpilotThoughtful responsive service.
Thoughtful responsive service.Tania recommended the property to us having carefully listened to our needs. She held our hands right through the process providing a useful bridge at those tense moments
Hello Susan, congratulations on the purchase of your new home! We're pleased to hear Tania provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
5/5
TrustpilotNicki recently helped us purchase a…
Nicki recently helped us purchase a property.She did an absolutely amazing job from start to finish. She kept us well informed throughout and was always on hand to answer any questions.
Hi Gemma, congratulations on your new home! We're glad to hear that you were pleased with Nicki's service and hope to work with you again in the future.
1/5
TrustpilotReading through the reviews Tanya from…
Reading through the reviews Tanya from the Diss office is clearly only welcoming to the buyers coming from the rural areas and not the urban ones.
We are sorry to hear that you did not receive an exemplary service from our diss office, please could you email complaints@fineandcountry.com to elaborate on the kind of service you received from our Diss office and we will endeavour to contact you privately once we have an update.
1/5
TrustpilotAmatuer hour cowboys
Amatuer hour cowboys. James McGing and Elizabeth McGing - dishonest and arrogant. Georgia Wright - communication and appointment skills of a GCSE student.
Thank you Sophie for taking the time to leave a review. I am sorry to read that the service our team provided you was not first-class. We are looking into the matter with the office in question and our senior team this week.
5/5
TrustpilotGreat Service
We had a great service from the Fine and Country Diss Office in our property purchase. Chris, Tania and Sue in particular have been tirelessly helpful, good natured and professional.
Hi Lydia, thank you for leaving this great review. We're happy to hear that you were pleased with our service and hope you'll consider Fine & Country again should the need to move arise in the future. Congratulations on your new home, we wish you all the best moving forward.
1/5
TrustpilotPoor customer service received from the…
Poor customer service received from the Norwich branch. Staff didn’t seem bothered about booking a viewing. No call backs when requested. Will try to avoid fine and country if possible
Hi James, we are sorry to hear that you had a dissatisfactory experience with Fine & Country Norwich and will pass your feedback on to the Norwich branch and their Regional Manager.We are grateful for all feedback and ensure it will assist in improving the service that our agents provide.
5/5
TrustpilotI thoroughly recommend the Diss office…
I thoroughly recommend the Diss office of Fine and Country to sell property. They were efficient and helpful and got a good price for my house. Very professional team.
Hello Nicholas, thank you for your thorough recommendation of Fine & Country. We're so pleased to hear you experienced a professional, helpful and efficient service from the team at our Fine & Country Diss office. We will pass your message onto the team, who will be thrilled to hear you have given them a five star rating. Congratulations on the sale of your home and we hope to work with you again.
5/5
TrustpilotFine & Country (Norwich office) were excellent
I found Fine & Country (Norwich office) to be efficient and professional during the whole process. Would highly recommend, and would definitely use them again in the future.
Hello Hetty, we're so pleased to hear that you received great service from the team at our Fine & Country Norwich office. The team will be happy to read your lovely review.Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fine and Country's Stroud office has 972 reviews across two platforms: 3 on Google, 969 on Trustpilot (across the whole business).
Fine and Country Stroud is rated 4.5 out of 5 across all 972 reviews, and 2.7 out of 5 on Google from 3 reviews.
Fine and Country Stroud, 17 George Street, Stroud, GL5 3DP.
