5/5
GoogleGreat service and feel really valued as a customer. Madison showed me around a couple of homes. She is so bubbly and relatable. Definitely recommend
Agent replied · 29 August 2023
Hi Sarah, thank you for your review. Team RMJ Strood
Trusted Agent profile · Strood
Verified
Robinson Michael & Jackson Strood reviews
★★★★★
1,189 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,189 reviews on two platforms, including 1,173 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Strood office, from every platform, shown as written. First names only.
Google5/5
GoogleI have continued to receive reassurance and support from Michelle of RMG throughout this very long process. It is a shame that the process took so long but no fault can be attributed to RMJ. Thanking you.
Agent replied · 6 June 2023
Hi Nigel, thank you for your review and best wishes for the future. Kind regards, RMJ Strood
5/5
GoogleHighly recommend I spoke with madison over the phone and she was very professional and helpful!
Agent replied · 17 June 2024
Hi Eve, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleExcellent agents.Very smooth service provided.Would recommend their convayencer solicitor,who does a professional job, keeping you informed along the way.Helpful and attentive staff in the Strood branch made for a positive experience.
Agent replied · 6 June 2023
Hi Terry, thank you for your review. We're so pleased you were very satisfied with the full service including the recommended conveyancers. All the best Reece and the team
5/5
GoogleMichelle handled our property purchase in a professional manner, we will surely be using Robinson Michael & Jackson again and I can recommend them to anyone who wants to sell or buy properties.
Agent replied · 6 June 2023
Hi Adekunle, thank you for your review. We look forward to working with you again in the future. Kind regards, Reece and the team
5/5
GoogleGood customer service, the representative that showed me around the property was very friendly and lovely. Very professional. She was able to answer all my questions excellently and politely.
5/5
GoogleHad a viewing with Tia, so lovely and very helpful
Agent replied · 17 June 2024
Hi Alex, Thank you for your review. Kind regards Team RMJ Strood
5/5
GoogleSo far the team at RM&J Strood have been lovely to work with. They've been friendly, fast and I can't fault them at all. Will update my review once all is said and done!
Agent replied · 6 June 2023
Hi Billy, thank you for your review. We look forward to receiving your updated version, once you have the keys to your new home. Kind regards Reece and the team
5/5
GoogleWe couldn’t fault Robinson Michael & Jackson Strood branch for their efforts and service in selling our home and securing the purchase of our new home. The staff were friendly and proactive and kept you updated with progress throughout. We originally went with an online estate agent and after 6 months and only 2 viewings, we made the decision to engage RMJ. After the first week, we had several viewings lined up and probably a dozen within the first 3 weeks. We had 3 offers on the table and after our initial buyer pulled out, RMJ found additional viewers and again secured another 2 offers with a sale within another 2 weeks. The offers were from quality buyers and for a good price too. RMJ have been great throughout and very professional. We would highly recommend RMJ and would use them again in the future. Thanks for everything!!
5/5
GoogleThe team has amazing communication and had a smooth and quick process.
5/5
FacebookWe can’t thank RMJ enough! We had such a positive experience from start to end! They made the process so quick! We dealt with several different staff and every single one was so friendly and helpful!
5/5
GoogleThe team in Strood have been more than helpful, Callum especially. Thank you for all your help
Agent replied · 1 January 2024
Hi Maddie, thank you for your review. Best wishes Team RMJ Strood
5/5
GoogleGot my first home from robinson michael and jackson fantastic services the team was there when you needed them thankyou and keep up the hard work Thank for all your helpPositiveResponsiveness, Quality, Professionalism
Agent replied · 6 June 2023
Hi Victor, Congratulations on your first purchase it has been a pleasure assisting you with your first home. Many thanks.
5/5
GoogleCompared to previous estate agent we was dealing with before, RMJ were spot on. Michelle you were great and would like to thank the team for everything they done. Great work 👏🏼 …
Agent replied · 6 June 2023
Hi Jack, thank you for your review I'm glad you had such a good experience with us. We hope you're very happy in your new home. Reece and the team
1/5
GoogleAwful experience! Do not use. Unprofessional and obstructive. They wouldn't pass on offers to vendor, they demanded to see deeds to house I was selling as proof of ability to pay. They had their own agenda and tried every trick to put me off. Even vendor was fed up with them n gave me his mobile number so we could communicate directly. I gave up n bought a different house with purple bricks who were brilliant by comparison.
5/5
GoogleAmazing service from Reece. Needed a house valuation for divorce purposes and he sorted it the next day. Highly recommended. Thank you so much!
Agent replied · 31 May 2023
Hi Becky, thank you very much for your review. Kind regards, Reece and the team
5/5
GoogleGreat service. Excellent knowledge of the area. Great advice to achieve a Very quick sale. Many thanks to all the team at Robinson , Michael and Jackson Stood branch.
Agent replied · 6 June 2023
Hi John, thank you very much for your review. It was a pleasure working for you. On behalf of the whole team we wish you both all the very best in the future. Kind regards, Reece
5/5
FacebookThanks to the Team @ RMJ strood, the sale of my property went smoothly and quickly, I would use again if the opportunity arises in the future, thanks for your help and assistance.
Agent replied · 30 October 2023
Hi Leon, on behalf of the team at RMJ Strood we thank you for your review. We're so please you're happy with the service and wish you all the best in the future
1/5
GoogleHave been using these agents for about 3 months as I am looking to buy a new home. They think it's acceptable to lie on status of properties when you place offers to maximise their profits. The store manager thinks it's acceptable to confirm bookings although the property has already been sold and no information is given had to find out by an Internet advert. Using an offer I retracted to 'persuade' a bigger offer although the offer was never there to begin with. Overall experience was bad and a full report is being given to ombudsman. Currently working with all the other agencies in the area.
5/5
GoogleProfessional friendly service. I have just sold two houses with RMJ Strood during this process I have dealt with most of the staff in this branch and without exception they were friendly, professional, always smart and absolute experts in their field. We were kept up to date with a weekly call and report and a member of RMJ staff accompanied every potential buyer taking the stress away from us and removing any embarrassment from any potential buyer. I would recommend them to anyone without hesitation.
5/5
GoogleOnce Michelle in Sales Progressing had hold of our case things moved quickly and professionally. E-mails were answered promptly and concisely. Team dealing with viewings were also professional but still relaxing.PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Hi Daren, Thank you for your above review. It was a pleasure assisting you with your purchase. We hope you are enjoying your new home. Many thanks.
5/5
GoogleRMJ we’re absolutely amazing with helping us buy our first home, everything was done and finalised within a month and a half and they made everything so easy We would like to mention Gurmukh especially, helped us through everything and made everything so simple for us! Amazing service and an amazing team! Even gave us a welcome pack with loads of goodies and discounts!
5/5
GoogleGreat service and excellent customer support.
5/5
GoogleAs a first time buyer in current climate the whole experience can be very stressful. However, I was very lucky to come across TJ and his colleagues in RMJ that made the process much easier and less stressful. Very efficient and friendly. I have gone through numerous agencies and agents, so I can honestly recommend TJ. If you want things done in professional and efficient manner he's your person.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robinson Michael & Jackson Strood
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
