5/5
GoogleTia, has provided excellent responses to my enquiries in a most efficient way. Thank you.
Trusted Agent profile · Strood
Verified
Robinson Michael & Jackson Strood reviews
★★★★★
1,189 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,189 reviews on two platforms, including 1,173 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Strood office, from every platform, shown as written. First names only.
Google5/5
GoogleSuper open and forthcoming communication, kept us updated at every step and really helped streamline the renting process which as we all know can be overwhelming at times!
5/5
GoogleVery friendly and very helpful. Tia said what she would do and delivered quickly.
5/5
GoogleNancey at RMJ Strood office has been amazing so far in helping us find a property. She has been so helpful throughout the process and I would recommend her to anyone going through the honebuying process.
Agent replied · 31 May 2023
Hi Richard, thank you for your review. Wishing you all the best, Reece and the team
4/5
GooglePrompt and thoughtful service. Found a credible tenant with minimal fuss. Love the WhatsApp comms without clogging up emails.
5/5
GoogleAbsolutely fantastic service and a great estate agent to work with. If you're looking to purchase a property then i highly recommend Robinson Michael and Jackson. They also provided a solicitor in the purchase of our property in Rochester who was also very good!
Agent replied · 6 June 2023
Hi Kenneth. Thank you for your review and feedback on our services. We hope you're very happy in your new home. Kind regards Reece and the team
5/5
GoogleCan't fault them - were so helpful in the purchase of my house and gave us a box of goodies and vouchers too. Cannot recommend them enough! Very quick process too and was kept up to date every step of the way.
Agent replied · 6 June 2023
Hi Rhiannon, thank you for your review. We were so pleased to be able to give you the keys to your new home. Wishing you all the very best and we look forward to speaking you again in the future. Kind regards, Reece and the team
5/5
GoogleNancy and the rest of the team have been amazing helping us with the sell of mums house,would definitely recommend to anyone buying or selling their property
Agent replied · 1 January 2024
Hi Steve, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleGreat team, very helpful, 100% recommend RM&J - thank you all 😊 …
5/5
GoogleA big thanks to Michelle in the Strood office for her incredible efficiency in getting our sale through very quickly. Great at keeping us informed at every stage of the process. We'll be using this agent again. Dave and Terry
5/5
GoogleCallum has shown us around a few house now on behalf of RMJ and has been extremely helpful and friendly throughout. It’s been a pleasure to work with him
Agent replied · 1 October 2023
Hi Jane, thank you for your review. Kind regards, Team Strood RMJ
5/5
GoogleMillie amd Xanthe have been very helpful in our tenancy process
5/5
GoogleDefinitely recommend! Sold and bought house with them! Thanks you! 👍🏻 …
5/5
GoogleThanks reece cox for the information regarding my lease details, this is very important to me and your responce was welcome .
Agent replied · 17 June 2024
Hi Alex, thank you for taking the time to write us a review. Should you require any further information please don't hesitate to get in touch. Kind regards, RMJ Strood
5/5
GoogleFriendly and helpful service from Tia and other staff.
Agent replied · 11 January 2025
Hi Kay, thank you for your review. Kind regards, RMJ Strood
5/5
GoogleI was in need of a probate valuation and the first people I called was RMJ Strood without a second thought! Nancey dealt with my valuation quickly and professionally and had it sent out the very next day! Excellent service!
Agent replied · 6 June 2023
Hi Jenna, thank you for your review. If you need us at all in the future, please don’t hesitate to contact us. Kind regards Reece and the team
1/5
GoogleArranged property viewing and was told i have to show my mortgage in principle, which i sent by email. Following receipt i was told to speak to Robinson Michael mortgage advisor and i declined because i already have mortgage agreed with NatWest. I was then told that viewing cannot be arranged. I find this unprofessional and disgusting. Why do i have to use your mortgage advisor before i can arrange for viewing. No one should release their confidential mortgage details to this estate agent because they are looking for business.NegativeQuality, Professionalism
5/5
GoogleOur purchase went through within 8 weeks in the spring. Used their mortgage advisor and everything they offered, even though we had mortgage offer already. Heard theirs out, got a better deal, cheaper and everything in one place. Really helpful and friendly team, (Michelle and Gurmukh). Given all the restrictions we were facing, everything was organised and booked really quickly and went through. We couldn't have wished for a better agency to buy our first house with. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFor anyone reading these reviews let me start by saying there is no agent, not one, who is more likely to get you a buyer than RMJ. Their web of potential buyers extends far greater than other agents. We were found a buyer the same day our house went live online. The service and professionalism is second to none. A special mention for Harrison who couldn't have been better both before and during the process, patience, politeness, no pressure, and superb knowledge of the market and reporting. As a seller you want the phone to be answered and enquiries not missed or being passed around an automated phone system - you'll be safe here. RMJ are there waiting to take the calls instantly, they stay open longer than anyone else and they have enough staff to follow up with buyers and sellers as and when required. I have direct other experience with agents that do not operate this way. Thank you to everyone at Strood RMJ, TJ, Sarah and Harrison. All our future property endevours or that of close friends or family will be sure to go through RMJ.
5/5
GoogleWe completed a purchase through RM&J recently. The team were absolutely professional from arranging viewing for us, assisting and alerting us with new properties on the market. But they went over and above on the day we were meant to complete and pick the keys. Close to an hour and half after office hours on a Friday, Harry agreed to meet at the premises of the new purchase and hand me a welcome pack and key to the property - he refused to take my dinner offer. Harry, I will find a way to make it up to you. Will recommend the Strood Office of RM & J any day...
5/5
GoogleReceived a great experience from all members in the office. Friendly and helpful staff. Would recommend.
Agent replied · 17 June 2024
Hi Claire, thank you for your review. Kind regards, Team RMJ Strood
5/5
Googlethe best service was very well taken care of
5/5
GoogleExcellent service from an excellent team. I would like to extend special thanks to Sarah, Gurmukh and Michelle, without the hard work and expertise from these amazing people my purchase would not have been possible.
5/5
GoogleAbsolutely brilliant service from all involved!! Thank you 😊 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robinson Michael & Jackson Strood
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
