Trusted Agent profile · Strood
Verified
★★★★★
1,189 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,189 reviews on two platforms, including 1,173 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
GoogleBest estate agents around. Cannot fault the service I have received selling and purchasing properties through RMJ. Michelle, Harry, TJ, Sarah and Tammy have all gone above and beyond for me and my family and offered support and been honest, reliable and efficient in every way. The team are very hands on and nothing is too much trouble. I wouldn't use any other estate agent. Fab team, great service everyone :)
5/5
GoogleI would like to start by saying how fantastic RMJ customer service was. I read a few reviews before marketing with them and wasn't too sure but when I had Kieran come out to see me he was very professional and honest. They over achieved my expectations and I couldn't thank them enough ! I would come back and use them again , Thanks to the whole team at RMJ !! :)
5/5
GoogleBrilliant service ! thanks to all the team for your help, Reece nancey Callum Michelle Adam you’re all stars. X
Hi Lauren, thank you for your review. Kind regards, Reece and the team
5/5
GoogleCalled up yesterday and just wanted to say what a helpful team I spoke to
Hi Morgan, thank you for your review. Kind regards, Reece and the team
5/5
GoogleCalled with an enquiry and was given a really helpful response. Thank you!
Hi Cate, thank you for your review. Kind regards, Reece and the team
5/5
GoogleAmazing Team (Michelle, Sarah, Nancy ,Harry ) to name but a few , very professional sold our house and brought our forever home with them . Couldn’t ask for a better service throughout the whole process . Would highly recommend them to anyone thinking of selling/buying their house. Everyone is so friendly and understanding . Love our house, Tracy & John ReynoldsPositiveProfessionalism
1/5
GoogleNever again, awful communication and service
5/5
GoogleThank you very much for your professional assistance, perfect customer services with understanding stuff.
Hi Sylwia, thank you for your review and feedback. Kind regards, Reece and the team
4/5
GoogleCannot rate the sales team highly enough. They are very responsive and dedicated to a professional service for the sale of your property.
Hi Charlotte, Thank you for your review. We hope you are enjoying your new home! Thanks again from all the team.
5/5
GoogleBrilliant service from start to finish. Looked after everything for us - nothing too much trouble. Thank you for all your help
Hi Nancy, thank you very much for your review and putting your trust in us to sell your property. I'm pleased you were happy with the service. Wishing you all the best for the future. Reece and the team
4/5
GoogleThanks for the help over the months for successful outcome
Hi Ann, thank you for your review. We wish you all the very best for the future. Team RMJ Strood
5/5
GoogleBrilliant communication throughout out the buying process, this made it a stress-free purchase. Very happy first time buyers.. Thank you so much!
Hi Paige, thank you so much for your review and we hope you’re both very happy in your new home. We look forward to helping you again in the future
5/5
GoogleVery helpful and pleasant to deal with
Hi Max, thank you very much for your review. Wishing you all the very best for the future. Kind regards, Team Strood RMJ
5/5
GoogleExcellent Service, Michelle Wilkins kept us in formed throughout what proved to be a difficult sale.
5/5
GoogleJust what you need in stressful times, friendly, happy and professional staff. Thanks to all at the strood branch. Highly recomend!PositiveProfessionalism
Thank you Gemma for your lovely review and we are pleased to have helped you in the move. Many thanks
5/5
GoogleThe RM&J team, especially TJ, provided with me updates in all matters, were very helpful & honest and achieved an excellent sale for me.PositiveResponsiveness, Quality, Professionalism, Value
Hi Christopher. Thank you for your kind words, we’re pleased for you.
5/5
GoogleReece helped us to get the house we wanted!!!!
Hi Ken, thank you for your review. Kind regards, Reece and the team
5/5
GoogleGreat experience buying my first home. Thank you
Hi Madan, thank you for your review. We look forward to giving you your keys for your first home. Kind regards, Team RMJ Strood
1/5
GooglePhoned up on the Monday to veiw a house said they would get back to me but didn't, then phoned them on the Wednesday to view 2 houses and they said they would call back to me it's Saturday now and still heard nothing and now all 3 house are sold stc, pretty poor if you ask me
5/5
GoogleFantastic service, extremely professional and always responded to any questions asked. Would definitely recommend to family and friends.PositiveResponsiveness, Professionalism
Hi Julie, Thank you for your kind words and giving us the opportunity to work with you. Thanks, Strood Team.
4/5
GoogleRecently purchased a property in Strood. We had some hiccups at the beginning (more due to the seller) but once the ball was rolling the advisor who was our contact for the progression of the purchase was helpful. Generally responded to our queries quickly. Genuinely wanted to help us and was patient with us as well.PositiveResponsiveness, Quality
5/5
GoogleFantastic experience from the whole team at the Strood branch, especially to Katie who helped me along the way with the full process! Definitely recommend.
Sending you many thanks Duncan for your lovely review and we were pleased to assist you in your move.
5/5
GoogleGreat staff very friendly but professional, and empathic to our needs ,good location for shop and appointments.
Hi Justina, Thank you very much for your review. What a pleasure it was to assist you. Kind regards, Reece and the team
5/5
GoogleGreat service at the Strood branch from Reece Cox.
Hi Sude, thank you for your review. Kind regards Reece and the team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
