Trusted Agent profile
Verified
★★★★★
1,188 reviews across 2 platforms
109 High Street, Strood ME2 4TJ
Robinson Michael & Jackson's Strood office at 109 High Street is rated 4.9 out of 5 across 1,188 reviews on two platforms, including 1,172 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Robinson Michael & Jackson. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
GoogleI was late arriving but Kitija was patient with me, really appreciated that. Kitija provided get detail on the history of the property and was very helpful in showing me around. She was very cordial, polite and resourceful. She had great insight on the neighborhood and its surroundings.
Hi Mark, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI used RMJ for my home buying process which made it so easy for me as a first time buyer. Ben, their in house mortgage advisor was top notch! He guided me through every step and encouraged me when I started to doubt if this was the right time. He got me mortgage ready and was there to answer all of my questions, even the silly ones. Emma, who I did my viewings with was amazing. She was very knowledgeable of the area and knew what I wanted without me even saying. Freya, a true star. She got me through the offer process seamlessly and was just as excited as I was when my offer got accepted despite the sellers receiving several others. She then passed my case to Kitija who was just as lovely. Promptly provided all the recommendations from solicitors to surveyors to ensure the smooth progression of the buying process. Jade- a gem! She kept the solicitors on their feet. She did all the chasing on my behalf which I’m sure is what made me complete in 2 months! I say all this to say, I highly recommend RMJ, especially if you’re a first time buyer!
Hi Aalliyah, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJess was experienced and good at showing the home. She was able to answer all questions, and made the process seamless. Jess very friendly and approachable.
Hi, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleI had an amazing experience with RMJ, they were incredibly helpful throughout the process selling my property and purchasing our new home. A massive thanks to Reece who explained everything very clearly and guided me through the whole …
Hi Davinder, thank you for taking the time to write a review on your recent experience with us. Kind regards, Reece RMJ Strood
5/5
GoogleI have just received some very useful advice from Stuart Harris at R&J. Stuart was generous with his time, is informed and knowledgable about the residential rental market. He clearly explained certain aspects regarding changes in legislation from 1st May 2026. Highly recommended!
Hi Ben, Thank you so much for your kind review. I’m really pleased to hear that you found the advice helpful and that the information around the upcoming legislation changes was clear. It was a pleasure speaking with you. I really appreciate your recommendation and look forward to assisting you again in the future. Robinson Jackson Lee
5/5
GoogleEmma was very helpful, professional and friendly throughout the whole process. She made everything easy and stress-free. Highly recommend Emma and her service!
Hi Elidian, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleI had a very positive interaction with the team at Robinson, Micheal and Jackson especially Lee and Reece. Everyone I spoke with was professional, welcoming, and clearly knowledgeable in their field. They took the time to communicate …
Hi Joshua, thank you for taking to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleI cannot recommend Kitija Pilipavica highly enough! She is an outstanding sales negotiator who guided us through the entire house viewing process with incredible clarity and professionalism. She showed us the whole property in just one day, …
Hi Abdul, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood
5/5
GoogleFreya was very helpful from start to finish, very attentive and made the process so much easier, 100% recommend ☺️
Hi Bradley, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleJess is a highly professional state agent, we did a viewing with her and she answered every question we had and knew everything about the property beforehand.
Hi Baber, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend … More
5/5
GoogleJade Gardiner- strood branch, we would like to say that Jade has been absolutely brilliant, she has been so supportive and helpful through this very stressful transaction. She has always kept us up to date with every step of the process. Jade, you are an asset to the Robinson Michael & Jackson team. Lisa & Jazz x
Hi Lisa & Jazz, Thank you so much for your wonderful review. We’re delighted to hear how brilliantly Jade supported you throughout such a stressful transaction. Keeping our … More
5/5
GoogleThe whole team are amazing. A special thank you to Jade for going above and beyond.
Hi Donna, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleEnnis is professional and approachable. I felt he was genuinely interested in my situation and not just ticking boxes to win my business. He was helpful and suggested scenarios that would benefit me in the long term. Very pleased and very confident in having Ennis looking after things for me.
Hi Amanda, Thank you so much for your wonderful review! We’re thrilled to hear that Ennis provided such professional and thoughtful guidance, taking the time to understand your situation and offer advice that truly benefits you. He’ll be delighted to hear your kind words. We really appreciate you sharing your experience with Robinson Jackson. Best wishes, Robinson Jackson, Lee
5/5
GoogleThanks to Kitija for making it possible for me to view some properties recently. She was so professional and well-organised when I met her while showing a property to us. She ensured that all the questions we asked were sent to the property owner and the feedbacks were forwarded to us promptly. Thanks for the support.
Hi Opeyemi, Thanks for the lovely feedback! We're glad we could support you. Many thanks RMJ Strood
5/5
GoogleEmma was fantastic at the viewing. Answered all my questions and was open and honest about everything and offering advice.
Hi Emily, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleJess was incredible. So informative and answered every question we had with confidence. Best experience viewing so far thank you
Hi T, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleI’m really pleased with the service I received from Lee and the wider team. Lee was excellent at liaising with the lettings team at RMJ as my tenants came to the end of their tenancy, which made the transition into the sales market smooth …
Hi Emily, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleFreya was amazing from start to finish with our house purchase, explained everything in detail!
Hi Ines, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleJess was really lovely showing me around properties this weekend, had all the relevant information needed for flats
Hi Rhiannon, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleThey are very helpful and fast responding. Millie/Ness and Ruby was very helpful. Kind words and good communication was the key for me and they are very successful as company. We’ve get our favourite flat from them and they were in there right on time for viewing.
Hi Alihan, Thank you so much for your fantastic review. We’re delighted to hear you found the team helpful and responsive, and that Millie, Ness, and Ruby made the process smooth. We’re thrilled you found your favourite flat and appreciate your kind words about our team and service! Kind regards, Robinson Jackson, Lee
5/5
GoogleEmma was very helpful, knowledgeable and honest. We really appreciated her laid-back style and openness. Very refreshing to experience compared to other Estate Agents. Thanks for everything again, Emma. From Jo & Simon.
Hi Simon, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleA first class service from an excellent team in the Strood office of R M and J ! My late brother John who passed in July was the last owner in our family - …
Hi Philip, thank you so much for taking the time to share your review and feedback with us. Your support means a lot to the whole team! Kind regards, Team RMJ Strood
5/5
GoogleJess was lovely, really knowledgeable and pleasant to deal with! Thank you Jess for helping us :)
Hi Lauren, Thank you for your review. We really appreciate your feedback. … More
5/5
GoogleTayla was very helpful when I arrived at the property. She was very detailed and took me around each room providing enough details which meant a majority of any questions regarding the property I would have had were all answered. I would definitely recommend her at every viewing.
Hi Keren, thank you for your review. Kind regards, Team RMJ Strood
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Michael & Jackson's Strood office has 1,188 reviews across two platforms: 1,172 on Google, 16 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Robinson Michael & Jackson Strood is rated 4.9 out of 5 across all 1,188 reviews, and 4.9 out of 5 on Google from 1,172 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Robinson Michael & Jackson Strood, 109 High Street, Strood ME2 4TJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
