Trusted Agent profile · Strood
Verified
★★★★★
1,189 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,189 reviews on two platforms, including 1,173 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service, friendly environment and very welcoming.
Hi Veritas, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleBest estate agents in town in my opinion. Every time I've dealt with them their team has been professional and polite and exceeded my expectations. I would not use anyone else.
Hi Lala,Thank you for taking the time to write a review about your recent experience with us. … More
5/5
GoogleI had a valuation yesterday with Adam Sheppard. I haven’t decided whether to move or not, however there was no pushiness whatsoever. He came fully prepared with a pack of facts and figures. We discussed at length my options. Even if I don’t decide to move I would give RMJ my highest recommendation for a faultless service. Thanks Adam.
Hi Natalie, thank you for your review. What ever decision you decide to make we thank you for asking us to provide a valuation and discussion of our services. Kind regards Reece and the team
5/5
GoogleGreat service from Kitija pilipavic. Nice vibe when showing around the houses when viewing. With dealing with question about properties Kitija would keep us in the loop and updates with the answers. Making a nice service 👍🏻 …
Hi, Thank you for your lovely review! We're so pleased to hear that Kitija provided great service and created a positive experience during your viewings. It’s wonderful to know she kept you updated and informed throughout. We really appreciate your feedback and are glad you enjoyed the service. Kind regards, Team RMJ Strood
5/5
GoogleWe have used RMJ for the last 15 years for both lettings and sales and they have never let us down. Reece Cox has been very helpful recently in helping us with valuations for inheritance tax.
Hi Wilbur, That's fantastic to hear! It sounds like RMJ has been a reliable partner for your property needs over the years. Reece Cox's assistance with valuations for inheritance tax is especially noteworthy, it's great to have someone so helpful and knowledgeable during what can be a complex process. Here's to many more successful years of collaboration with RMJ! If there's anything else you need assistance with, feel free to reach out.
5/5
GoogleAlthough our selling journey changed we cannot fault the attention and passion we felt from RMJ - Freya and Nancey were especially attentive and I would recommend their services 100%
5/5
Google"Freya was very helpful and polite throughout our interaction. Although our discussion was brief, she was thorough, professional and made an effort to explore exactly what I was looking for.
5/5
GoogleI have recently contacted RMJ in regards to viewing a property for myself and my partner and I was lucky enough to speak to Freya. We are first time buyers and the process can get a quite overwhelming but Freya has made it a pleasant …
Hi Talida, Thank you so much for your kind words! We're so pleased to hear that Freya was able to make your first-time buying experience a positive and supportive one. She truly cares about helping people find their perfect home, and it’s … More
5/5
GoogleWhat can I say Joey was so helpful professional and went out of his way to sort out everything for me nothing was a problem and was kept updated at all times will definitely be using this company again in the future keep up the work Joey and thanks for your help Gerald Cocklin
Hi Gerald, thank you for your review. Wish you all the best, Reece and the team
5/5
GoogleHave been dealing with the office at Strood the main stand out has been Kitija she has been brilliant! would recommend her to all friends and family.
Hi Sasha, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleVery happy with the service I have just received from the RMJ Strood office. All members of staff that I dealt with were professional and helpful. Thanks to Reece and his team, would highly recommend
Hi Joshua, Thank you for your review and we wish you all the very best for the future. Kind regards, Team RMJ Strood
5/5
GoogleCannot recommend this branch enough and in particular Nancey. She was informative from the start of the process and was excellent at keeping us informed at all times.
Hi Jack, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRobinson Michael & Jackson we’re very helpful and professional. When I wanted some documents certified as original, they attended to me without waste of time. They did not charge me for this. I will recommend them for anyone that wants first class attention for their business.
Hi Joseph, thank you for taking the time to share a review on your recent experience with us. If you need any further assistance in the future please don't hesitate to contact us. Kind regards, Team RMJ Strood
5/5
GoogleTia was an absolute delight to meet when she valued my property, hen returned to do all the marketing photos. A very polite and knowledgeable young lady.
Hi Hilary, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleAmazing the whole time from viewing to completion, the team kept us informed constantly and were just so helpful through the entire process
Hi Francesca, thank you for taking the time to write a review on your recent experience with us. Kind regards, Reece RMJ Strood
5/5
GoogleWe recently had a viewing with Kitija, and she was absolutely fantastic from start to finish. She was genuinely lovely and made us feel comfortable right away. Her attentiveness stood out, she listened carefully to our questions, offered …
Hi Carolina, Thank you so much for your wonderful review. We’re delighted to hear that Kitija made your viewing such a positive experience for you and your family. It’s fantastic that her attentiveness, professionalism, and friendly … More
5/5
GoogleKitija was very pleasant on our viewing she escorted it well and was knowledgeable about the property. …
5/5
GoogleThe staffs are very helpful and gives timely update. I am glad i came across the company
Hi Oluremi, thank you for taking the time to leave a review about your recent experience with us. Kind regards team RMJ Strood
5/5
GoogleI’ve been viewing properties for the last couple of months looking for my next home and I can’t recommend Robinson Michael & Jackson enough. From the way they conduct viewings to support after. I feel the service is very …
Hi Chris, Thank you so much for your kind feedback! We’re delighted you had a great experience.Many thanks RMJ Strood
5/5
GoogleFrom start to finish the team at Strood were very helpful, gave good advice and had a fast sale as promised at the price we wanted. Always returned our calls, gave us feedback from viewings regularly and Nancey especially was great and the two sales progressors michelle and tammy kept us informed and kept things running smoothly. Thanks again all the team at Strood!PositiveResponsiveness, Professionalism
Hi Lorraine, Thank you, it was a pleasure working with you. We wish you all the best, RMJ Strood team.
5/5
GoogleNot even sure where to start and who to praise first! Came across one of their properties, called to book a viewing, everything went smooth and easy with follow up emails and text messages ( amazing if you have a busy life ! ). The day before viewing the property they told me they have another property within my budget just around the corner and they suggested a viewing which i accepted. Viewing the property i booked myself for i was disappointed as it wasnt for me but when i walked into the property they recommended it was the ideal one! Things are only getting better now… On the day of the viewing i ve submitted my offer, couple of hours later got accepted and then slowly they worked their magic: - couple of extra viewings - excellent communication via email with same day ( most times ) or next day responses - helped with viewings for contractors to check the property for future works while i was abroad with work - chased up sellers solicitors and kept me in the loop on latest updates and what was needed from my solicitors Now with exchange done and heading into completion i wish to say thank you not only to Reece who is the Brand manager and Charley who was dealing with the processing of the deal but to all the staff that accommodated my late viewings and text messages updates Thank you all
Dear Mihai, Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our team. Reece, Charley, and the rest of our staff are dedicated to providing exceptional service, and it's wonderful to know they succeeded in making your property search smooth and enjoyable. We're glad we could help you find the ideal property and assist with all the necessary steps, from arranging additional viewings to ensuring clear communication and coordinating with contractors and solicitors. Your kind words motivate us to continue delivering excellent service to all our clients. Congratulations on the exchange, and we wish you all the best as you move towards completion. If you need any further assistance, please don't hesitate to reach out. Thank you once again for your trust and for choosing us! Best regards, Team RMJ Strood
5/5
GoogleWe sold our house in Strood a few months ago with RMJ Strood and the team there were very professional, friendly and quick at responding to any queries. We had plenty of viewings and a buyer for our house within a week of putting it on the market. Would highly recommend using this estate agent.PositiveResponsiveness, Quality, Professionalism, Value
Hi Michael, Thank you for the review, it was a pleasure assisting with your move. Thanks.
5/5
GoogleHey all, I was recently in the Strood office and was welcomed in by Freya Harding. Freya quickly took my property requirements on board and found places that were a match. Since then her communication and her follow up calls have been very …
Hi Daniel, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleThese guys are Amazing, Xanthe and the team have found us numerous tenants over the years and they always come through for us. Special shout out to Xanthe who always delivers would 100% recommend their services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Send Robinson Michael & Jackson Strood a message.
