Trusted Agent profile · Strood, Kent
★★★★★
1,045 reviews across 2 platforms
141 High Street, Strood, Kent, ME2 4TJ
Part of haart, see every office.
haart's office in Strood, Kent, at 141 High Street, is rated 4.8 out of 5 across 1,045 reviews on two platforms, including 1,001 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
GoogleHad a Lovely young lady, Larissa show us around and was very helpful in answering all my questions and queries. Will definately use Haart estate agents again. Fingers crossed we have found our new home with there help xx
Good afternoon, thank you for a feedback on Larissa in our lettings team in Medway. I'm glad to hear she was able to help on your viewing and hopefully find you next property!
5/5
GoogleElle was very professional and helpful in all her dealing with me. She was very calm and always willing to help.
Good morning Olabamiji, thank you for your kind review of the service you received from Elle in the lettings team here. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
5/5
GoogleMegan has been very helpful in helping us find the right property for us. She listens very carefully to our requirements and proactively sends us details. Thank you very much for looking after us.PositiveResponsiveness
Good Afternoon, thank you for your very kind feedback on Megan and your overall experience with Haart. We appreciate you taking the time to leave a review and I can assure you it was Megan's pleasure to help you with your property search! Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
5/5
GoogleWe would like to thank Megan and the team at Haart for assisting us on our first ever renting. Your expertise, understanding and patience explaining everything really helped and simplified our experience.
Good morning, thank you so much for taking the time to leave your feedback on your experience with Megan. We are very pleased to read your thoughts on the service you received from the team and hope you won't hesitate to give us a call for anything you need in future. We look forward to hearing from you soon. Thanks again, haart residential lettings
5/5
GoogleAll the staff at the Haart Medway Lettings, have been awesome. Thank you to Jack, Sophie and Megan for all your help in finding me a tenant so quickly.
Good morning, thank you so much for taking the time to leave your feedback on your experience with the team. We are very pleased to read your thoughts on the service you received and hope you won't hesitate to give us a call for anything you need in future. We look forward to hearing from you soon. Thanks again, haart residential lettings
5/5
GoogleI would really recommend Haart Estate Agents. Everything so far has been dealt with smoothly and quickly. Karen Duke has been amazing and helped us get our house we wanted to buy. Thank you keep up the good work 😀 …
Thank you again for taking the time to let us know how we did. We hope you have a great day! Angela Vine, thanks for taking the time to leave a review.
5/5
GoogleLarissa was very helpful and informative
Good morning, Thank you so much for your kind words and feedback on the service you received from Larissa in the Lettings team. Thank you again, haart residential lettings
1/5
GoogleDon’t ever contact these agents (after meeting them we went with a different agent). After they have your number they simply don’t stop ringing you however often you tell them not to. It may not be illegal but it’s definitely unethical.
Good afternoon Nadim, thank you for your feedback, i apologise that you feel our follow-up process was in any way intrusive, our intention is only ever to assist whilst properties remain on the market. I can confirm that follow-ups were discontinued as per your request on a phone call on 09/08/2024, so you are set up to receive no further follow ups from this date onwards. Kind regards Jack@haart lettings
5/5
GoogleMegan was great! Found us out new rental really quickly and was a really easy process from start to finish :) - thanks again Megan!PositiveResponsiveness, Professionalism
Good afternoon, thank you so much for taking the time to leave your feedback on your experience with Megan. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
5/5
GoogleI hugely recommend Rosie and her colleagues they are very professional and very attentive whilst helping your house search/move You will be in safe hands with Haart 💯
Hi Ben, thank you for leaving us such a nice review. We can't wait to continue working with you and getting you moved into your new home. Kind Regards, Billie-Jane France - Residential Sales Manager
5/5
GoogleMegan was great with calling me back and giving me feedback. To be honest this is the best response I have received since I started my house search.
Good morning Rakiya, thank you so much for taking the time to leave your feedback on your experience with Megan. We are very pleased to read your thoughts on the service you received and hope you won't hesitate to give us a call for anything you need in future. We look forward to hearing from you soon. Thanks again, haart residential lettings
5/5
GoogleWe can't thank Rosie and the team enough for making this a quick a process as possible, and always available to answer any questions or address our needs.
Hi Emma, thank you so much for your kind words about Rosie. We pride ourselves on great service and recommendations. We look forward to working with you in the future. Kind Regards - Billie-Jane France - Residential Sales Manager
5/5
GoogleI want to express my gratitude to Rosie Wilks, ‘agent at Haart’ for her professionalism and splendid customer service. The moment I spoke with Rosie over the phone, I felt like she meant business and was determined to help me find the house that I wanted. Also, Rosie followed up promptly on every single one of my queries and managed to book me in for viewings quite quickly. All the houses she recommended to me ticked most boxes and viewing those houses was certainly not a waste of my time. I am sure everyone at Haart is as professional, but if you need a legend - call Rosie.PositiveResponsiveness, Quality, Professionalism
Dear Asen, Rosie prides herself on giving excellent customer service and your kinds words pay testament to this. We look forward to working with you during your property search. Kindest Regards Stuart Reynolds | Area Partner
5/5
GoogleBased on my interaction with the staffs over the phone and physically they are good, professional, responsive and attentive. I will like to work with them more. Although I have not secure my property, but I believe we can work together in getting a suitable place for me and my family. Overall, I will recommend Haart as one of the best estate agent in town. Rosie and Bille are phenomenal. For this I would give five star. Thanks for all you do .!!!!!!PositiveResponsiveness, Professionalism, Value
Thank you for your kind feedback on using our services and on the team, we appreciate you taking the time to leave your comments. We can't wait to continue working with you to help you find your dream home. If you need anything further, please do not hesitate to contact us.
5/5
GoogleMegan Clegg was very helpful
Good morning, thank you so much for your kind words and feedback on the service you received from Megan in the lettings team. Thanks again, haart residential lettings
5/5
GoogleA big thank you to Greg, Billie and team for the fantastic service and support we received during the process of selling our property. Great team!
Hi Anne, Thank you so much for your review. It was a pleasure working with you. Kind Regards- Billie France| Residential Sales Manager
5/5
GoogleVery quick and easy experience with Haart. Megan was amazing at responding quickly to any questions that I had and sorting my documents. I would 100% recommend Haart to family and friends! :)
Good Morning Olivia, thank you for your very kind feedback on Megan and your experience with Haart. We appreciate you taking the time to leave a review and it was our pleasure to help! Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
5/5
GoogleUsed Just Mortgages twice in the last couple of years, firstly when we bought our house and again when we needed to remortgage, excellent service on both occasions. Warren was our advisor for the remortgage and he was great, gave us sound advice, addressed any issues we had and was quick to reply to any emails... Would definitely recommend if you’re seeking any advice on mortgages or insurance/critical illness cover.
5/5
GoogleMegan has been brilliant throughout, keeping us updated with what needs to be completed and also going above and beyond. An asset for the business.PositiveQuality
Good morning, thank you so much for taking the time to leave your feedback on your experience with Megan. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
5/5
GoogleMegan has been a great help with finding a property. She has been very prompt with responding and very helpful. Happy with the servicePositiveResponsiveness, Professionalism
Good Morning, thank you so much for submitting your feedback on your experience with Megan at the lettings team here, we value your feedback and it's always great to hear we are doing a great job. As always please do not hesitate to reach out and ask should you need any assistance. We look forward to hearing from you! Kind regards, haart residential lettings
5/5
GoogleMegan was proficient in her job, and we fully recommend her.
Good morning Dumitru, thank you for your kind review of the service you received from Megan in the lettings team. Thank you for choosing us as your letting agent. Kind regards Haart Lettings
5/5
GoogleI absolutely had no idea of how to get a place to rent but Megan from haart estate and lettings assisted me through all the processes with kindness and patience. Because of my work schedule she was also accommodative rescheduling appointments to suit my busy schedule. I really appreciate, keep up the good work.
Good morning Tinotenda, thank you so much for your kind words and feedback on the service you received from Megan in the lettings team. We are glad to have helped you in finding your new home. Thanks again, haart residential lettings
5/5
GoogleHad an amazing experience with Haart , i will use Haart again for my letting and sales /purchase. Massive thank you to Rosie Wilks ... Super star.
Hello, thank you so much for writing Rosie a review. Rosie is an asset to our team and we're so happy you've had a great experience with us. Kind Regards - Billie-Jane France - Residential Sales Manager
5/5
GoogleStephanie at Haart Rochester is fabulous. Professional effective and efficient. Good working with her.
Good morning Diane, Thank you for your review on the service you received from Stephanie in the Property manangement team here. She will be very pleased to know she has provided a great service. Thanks again. haart Property Management Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Strood won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
