5/5
Alice is a superhero . Best estate agent
Trusted Agent profile
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79 reviews across 2 platforms
Regent House Station Road, Strood ME2 4WQ
Dockside Property Services's Strood office at Regent House Station Road is rated 4.4 out of 5 across 79 reviews on two platforms, including 78 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
Alice is a superhero . Best estate agent
5/5
Harry was great and really helpful when I had some questions to ask on a property. I would 100% recommend him to help anyone with their property needs
5/5
I was enquiring about a property in Strood, unfortunately it had already sold. However, Sanyell at Dockside was very informative and patient with me in answering all my questions. She has definitely put my mind at ease. If its your first time buying, Dockside properties is definitely the place to go.
5/5
Sanyell has been amazing with communicating and making the sake of my mums property easy, couldnβt ask for a better person. Definitely recommend her!
5/5
Brilliant, helpful, and caring staff who get the job done. As soon as they are contacted any problem has been swiftly resolved. I'm very pleased with their professionalism. Thanks for the great work, keep it up. :)
5/5
I moved here from London and Rose has made me feel very comfortable and welcome in The Eye, Iβve never waited more than a day for her to help me - Iβve honestly recommended properties that Dockside runs to friends because of her service.
5/5
Very modern skills and excellent personal attention. Karen is very good taking care of the details
5/5
I rented a property through dockside earlier in the year. We have had a few maintenance issues but Alice has always been on hand to deal with them quickly so nothing has become major. Definitely the best agency around!
5/5
Just left my flat and deposit back in a week. Alice dealt with quickly and was great
5/5
I have been dealing with chelsey in this branch and she has been very informative as I am pretty clueless when it comes to properties she knows everything! I will definitely be reccomended chelsey to anyone looking to buy/sell/rent.
Cheer Vicky, your comments mean a great deal.
5/5
Very helpful throughout the process, showing as around the property and getting things done. I recommend Hagjas Dhami well done.π β¦
5/5
Although I have not met any of the team members in person, but I can say that the service they have provided in letting our property for the past 5-6 years has been amazing. I have no hesitation in recommending the letting team under the leadership of the area manager, at anytime.
5/5
Viewed a property with Alice. Very professional thank you
5/5
A professional service. Lovely staff who are very knowledgeable. Can't recommend enough
1/5
About a week ago appointment for viewing arranged. Confirmation mail/text received. On the day of viewing, took a trip from a city which is 200 miles away in the morning. Then, a phone call told you that the property is not finished yet(which pictured perfectly ready in the ads) and you need to wait to be finished about 4 or more months!!!(not a prunk or joke) Don't bother even to ask, why do you put the property on the market which is not ready ? This is neither professionalism nor ethical. Just avoid it!
5/5
I am very pleased to deal with rose peters and dockside property. I canβt fault the service they offer
5/5
A good friendly professional service.
1/5
Absolutely appalled, by the level of customer service as a prospective buyer who wants to examine the property we have put in an offer for, I wanted to view the property properly and duly booked an appointment, the agent was late for the appointment then informed me that he only had 15 mins to spare before his next appointment not only that but he didn't have a full set oif keys with him so i could not access some of the property, I had an electrician booked to arrive to inspect at some cost to myself and when i phoned the office to complain , I was told that it was Christmas (not to worry that it was my Christmas as well). I'm surprised they have any clients if this is the level of disrespect shown.
5/5
Sold my flat with Dockside and couldnβt fault them, Eliza had viewings booked in and offers before it even went on the market. Great quality pictures and video tour. It achieved well over the asking price which I was not expecting. The whole process was handled really well and I would recommend to everyone. Thanks Dockside and Eliza for all your hard work and dedicationπ
5/5
Don't just take our word for it "I would wholeheartedly and indeed have recommended the team at Dockside, from the first valuation by Bonni to the sale and handover of keys overseen by Jenny plus contributions by the rest of the team, An A1 service from start to Finish both friendly and professional, in a nutshell βExcellentβ . Kind Regards Antony Porter.
5/5
Great service and really professional, knowledgable staff. Thanks Emma, I have no hesitation in recommending you and your team to anyone needing estate agency services
1/5
Terrible outfit to deal with, jenny Foster and her sidekick Rob the robber at hoo. Stay away is all I can say. I don't think the pair of them have done a day's work in all their lives.
5/5
Would highly recommend them for their professional service and quick responses. Alice from their Rochester branch has in particular been exemplary in her approach to customer service and property management.
5/5
amazing and experienced professional
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dockside Property Services's Strood office has 79 reviews across two platforms: 78 on Google, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Dockside Property Services Strood is rated 4.4 out of 5 across all 79 reviews, and 4.4 out of 5 on Google from 78 reviews, checked 9 October 2026.
Dockside Property Services Strood, Regent House Station Road, Strood ME2 4WQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.