Every review we hold for the Strood & Rochester office, from every platform, shown as written. First names only.
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5/5
GoogleJohn and his team were excellent. Sold my house in a week, made everything easy to understand. Were very understanding given the circumstances of why we were moving. Highly recommended.
Rachelle Β· 13 March 2025
Agent replied Β· 23 April 2024
Thank you Rachelle for your brilliant review and I wishes you the very best for the future, John
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5/5
GoogleI was very happy with the service I got from John, Jack and the team at EweMove. They answered my questions quickly and kept me updated throughout the entire process of selling my house.
Julia Β· 6 January 2025
Agent replied Β· 13 December 2024
Thank you Julia, for your glowing review and we're delighted you were happy with the service, best wishes John.
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5/5
GoogleMy house move was the first in 30 years, during which time much has changed, not least the advances in technology. John helped me through every stage with patience, good humour and great advice backed up by a wealth of knowledge. This took much of the stress out of the process for which I am very grateful. Many thanks are due to John and his colleagues at EweMove.
Briony Β· 3 October 2022
Agent replied Β· 20 February 2024
Thank you Briony for you wonderful review. I'm delighted we were able to take the stress out of your move especially as it had been such a long time since the last one. Best wishes for the future, John
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5/5
GoogleGreat service from John & Jack. Very quick to respond to any queries. Excellent marketing of our property and lots of viewings.
Joanne Β· 13 March 2025
Agent replied Β· 23 April 2024
Thank you Joanne for your wonderful review. It was pleasure meeting you and being able to help with the move, best wishes, John
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5/5
GoogleMy house has been up for sale for 10 months with two major estate agents to no avail of selling the property. John & Jack βRight to the pointβ Only first viewing then Sold Theyβre Small business but very professional ππ» high recommended.***** β¦
Pat Β· 17 March 2024
Agent replied Β· 20 February 2024
Thank you Pat for your glowing review. As small business the testimony of our customers is really important, so I'm delighted you were happy with the service. Best wishes John
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5/5
GoogleJohn and Jack were an absolute pleasure to work with, the whole process was faultless. We wouldn't hesitate in recommending them.
Anon Β· 28 February 2025
Agent replied Β· 18 June 2024
Hi Anon, thanks so much for your review. We are really pleased that you were satisfied with our service. Please let us know if we can be of any assistance in the future. All the best.
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5/5
GoogleWe received a first class service from the first call that we made to Ewe move, right through to completion.
John and Jack were professional, informative and supportive throughout. Would highly recommend this company to anyone considering buying or selling a property.
L Β· 13 March 2024
Agent replied Β· 13 March 2026
Thank you Laura for your wonderful review. I was a pleasure being able to help you with the sale of the property, best wishes, John
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5/5
GoogleWe received a first class service from the first call that we made to Ewe move, right through to completion.
John and Jack were professional, informative and supportive throughout. Would highly recommend this company to anyone considering buying or selling a property.
Laura Β· 30 January 2024
Agent replied Β· 20 February 2024
Thank you Laura for your wonderful review. I was a pleasure being able to help you with the sale of the property, best wishes, John
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5/5
GoogleJohn and the team were brilliant from start to finish when selling my house, John was great in explaining the process and calming me down. They were on hand 24/7 to answer any queries and went above and beyond to help make the whole process as smooth as possible. Highly recommend Ewemove Strood !
Karen Β· 17 March 2023
Agent replied Β· 20 February 2024
Thank you Karen for your 5 star review. I'm delighted we were able to help you with the sale of your house. Best wishes, John.
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5/5
GoogleProfessional and friendly, John and the team were outstanding in ensuring the sale of my property. Would highly recommend them, not the usual βpushy agentsβ but understanding and caring will use again if I ever move again π β¦
Jenni Β· 17 March 2024
Agent replied Β· 20 February 2024
Thank you Jenni for you wonderful review. It was our pleasure being able to help you with the sale of your home. Best wishes John
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5/5
GoogleVery efficient and helpful. No complaints. Thanks Guys!
Carole Β· 13 May 2025
Agent replied Β· 21 May 2025
Thank you for sharing this great review, Carole. We're so pleased that you found us to be efficient and helpful. Your feedback is greatly appreciated. Best wishes,
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5/5
GoogleJohn at Ewemove didn't disappoint. When we told him we needed a quick sale to secure our offer. Quick was an understatment. He came out on his Sunday morning and had us under offer by Monday evening. This efficiency continued throughout the process. Thank you to John and the team.
Shelley Β· 19 March 2023
Agent replied Β· 20 February 2024
Thank you Shelley for your wonderful review and I'm delighted we were able to help get you the quick sale you required to secure your purchase, best wishes John.
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5/5
YellBig big thanks!
Looking to buy a house for my parents, I called every agent only to not get a call back or just pushed and pushed to see their mortgage consultant, even though we don't need a mortgage to buy. Ewemove were a total breath of fresh air. Jack was amazing and spent loads of time running through places that we can view. Thanks Jack, you were the best and made such a stressful time so much easier!
AnnamariaH-3 Β· 29 August 2023
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1/5
YellThe worst experience .
Absolutely horrendous service . We were very unfortunate to deal with Jack Rumble who is not only very slow at responding but also rude , unprofessional and found to not be telling the truth. The office would not book any appointments , despite being told Jack Rumble is not responding ( 2 days later ). He cancelled the appointment for viewing due to the vendors being unwell ( fair enough) but he lied about property not having any viewings prior to vendor being ill with covid . 4 days later , miracle happened and Jack remembered they had previous viewings. He is the most unprofessional agent we ever had to deal with and the reviews on google are hardly genuine as I cant see how with their operating politics and lack of management in place they can actually get good feedbacks! Stay away especially if you are unfortunate to deal with Mr Rumble!
AngeA-3 Β· 20 April 2023
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5/5
GoogleWe had a fantastic service from start to finish with EweMove from taking the photos on the first day through to completion. They kept in constant contact guiding us through the process and taking any worries away from us.
We will definitely use them in the future if we decide to sell another property.
Fran Β· 10 May 2025
Agent replied Β· 21 May 2025
Hi Fran. Thanks for sharing this wonderful review. We're so pleased that you found our team to be communicative and approachable. If you ever require our services again in the future, then please do not hesitate to get in touch. Best wishes,
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5/5
GoogleReally impressed with John and EweMove, they sold our house in only a few days, for the full asking price, and kept us updated throughout the whole process. Would happily recommend to anyone.
Ellen Β· 17 March 2024
Agent replied Β· 20 February 2024
Thank you Ellen, for your lovely review. I'm delighted you were happy with service and price your achieved. Best wishes, John
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5/5
GoogleJohn and the team were excellent from the start of the process until the end. Would recommend to anyone who is wanting to buy or sell as we did both. John was friendly, very supportive and explained everything in detail, professional and would use them again.
Eric Β· 19 March 2023
Agent replied Β· 20 February 2024
Thank you Eric for your wonderful review. It was a real pleasure being able to help you & Denise with your sale and purchase, best wishes John.
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5/5
GoogleJohn at Ewemove was amazing, he was able to sell our house within 2 weeks, where other agents had failed to do so in 20+ weeks. He was always very professional and very approachable, any queries I had were answered immediately. I would throughly recommend Ewemove when selling your property, an excellent service throughout.
Jacquie Β· 19 March 2022
Agent replied Β· 14 June 2024
Thank you Jacquie for your generous review. It was real pleasure meeting you & Paul and being able to help you with your move, best wishes for the future, John
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5/5
GoogleWe were extremely happy with our service from John & Jack from Ewemove, every step of the way. 100% recommend them and their Company. Thank you Mr & Mrs Wise
Tracy Β· 17 March 2024
Agent replied Β· 20 February 2024
Thank you Mrs Wise, for your wonderful review. It was a real pleasure meeting you both and being able to help with the move. Best wishes, John
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5/5
GoogleBoth John and Jack were approachable and friendly and happy to deal with any queries I had.
Batul Β· 8 October 2024
Agent replied Β· 9 October 2024
Thank you Batul for your wonderful review. It was a pleasure being able to help you with the sale of your home, best wishes, John
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5/5
FacebookJohn and Sally are two of the best estate agents in the Kent area. Offering professional, honest advice from the very beginning. Their expertise and passion for property shines through. They have a genuine desire to get you moved and are always on hand to help, ensuring the journey as stress free as possible.
Ashlee Β· 7 September 2021
Agent replied Β· 26 February 2025
Thank you so much
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5/5
GoogleSimple the best estate agent in Medway area. Definitely better than other estate agents I have used. John and his team help us to sell our property and They found us our new home. Jack Rumble super responsive and always happy to help β¦
Lucyna Β· 8 October 2022
Agent replied Β· 20 February 2024
Thank you Lucyna for the wonderful review, it was a real pleasure helping you with the sale of your property and being able to find you a new home, best wishes, John & Jack.
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5/5
GoogleEwe move sold a house for me a couple of years ago and did a fantastic job. Their recommendations on the process, even to their partners were incredible. I recently sought out their help again and they were as good as ever, unfortunately Iβm not ready to sell just yet but theyβll be my only port of call in the future.
Buying and selling a house can be incredibly stressful but they made this side of things so easy. Thank you for all you have done.
Carlo Β· 3 October 2023
Agent replied Β· 20 February 2024
Thank you Carlo for you wonderful review. We're ready when you are to help with the sale, best wishes, John.
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1/5
GoogleUnfortunately despite the slew of positive reviews, we found our experience with Jack Rumble from Ewemove in Strood absolutely horrendous.
He left us standing outside the property whilst he texted in his car, failed to introduce himself properly, couldn't answer any basic questions about the property (including how old the boiler was). Despite this it was in our dream location so we made an offer, only to be bombarded with abrupt phonecalls for 2 weeks whilst we found a buyer for our home. Jack even went as far as to phone my estate agent and start bombarding them to verify my story that we had an offer on ours.
He is abrupt to the point of rudeness, absolutely devoid of warmth and friendliness and also lied to us several times during the process of dealing with him. I phoned to address my concerns with his manager, who didn't seem to particularly care, and am still awaiting details to the formal complaints procedure I can follow.
I imagine if you're a seller, the bully boy tactics really get quick sales. But if you're a buyer, the process is horrific. We lost out on our dream house due to his conniving and dishonest strategies, but the upside is not dealing with Jack anymore.
Jess Β· 3 October 2023
Agent replied Β· 20 February 2024
Thank you Jess for your review and I am sorry that you have felt that you needed to provide this feedback.
We do take the points you have raised seriously and will reflect on how we could have improved the service provided you.
I sent you our complaints procedure via separate email.
I wish you the very best in you property search and should you require any further assistance the please feel free to contact me directly.
Best wishes,
John
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.