Trusted Agent profile Β· Strood & Rochester

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EweMove Strood & Rochester reviews

β˜…β˜…β˜…β˜…β˜… Excellent

163 reviews across 3 platforms

EweMove, Strood & Rochester, ME4

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EweMove's office in Strood & Rochester, at EweMove, is rated 4.8 out of 5 across 163 reviews on three platforms, including 151 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

151

Reviews on Google

This office

Facebook logo

5.0 / 5

9

Reviews on Facebook

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

About EweMove Strood & Rochester

Hi! I'm John, your local personal agent! Let me introduce myself... I've been an Estate Agent since 1996, starting in Maidstone as a Trainee Branch Manager, then working my way through the ranks to Regional Director for a large National Estate Agency until opening EweMove Strood & Rochester in January 2020. I'm passionate about helping people achieve their goals by helping them with the sale or let of their property and firmly believe that everyone deserves to be treated fairly and with respect whilst receiving brilliant customer service.

Awards

The Trusted Agent 2026 results for EweMove, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Strood & Rochester office, from every platform, shown as written. First names only.

5/5

Google

John and his team were excellent. Sold my house in a week, made everything easy to understand. Were very understanding given the circumstances of why we were moving. Highly recommended.

Rachelle Β· 13 March 2025

Agent replied Β· 23 April 2024

Thank you Rachelle for your brilliant review and I wishes you the very best for the future, John

5/5

Google

I was very happy with the service I got from John, Jack and the team at EweMove. They answered my questions quickly and kept me updated throughout the entire process of selling my house.

Julia Β· 6 January 2025

Agent replied Β· 13 December 2024

Thank you Julia, for your glowing review and we're delighted you were happy with the service, best wishes John.

5/5

Google

My house move was the first in 30 years, during which time much has changed, not least the advances in technology. John helped me through every stage with patience, good humour and great advice backed up by a wealth of knowledge. This took much of the stress out of the process for which I am very grateful. Many thanks are due to John and his colleagues at EweMove.

Briony Β· 3 October 2022

Agent replied Β· 20 February 2024

Thank you Briony for you wonderful review. I'm delighted we were able to take the stress out of your move especially as it had been such a long time since the last one. Best wishes for the future, John

5/5

Google

Great service from John & Jack. Very quick to respond to any queries. Excellent marketing of our property and lots of viewings.

Joanne Β· 13 March 2025

Agent replied Β· 23 April 2024

Thank you Joanne for your wonderful review. It was pleasure meeting you and being able to help with the move, best wishes, John

5/5

Google

My house has been up for sale for 10 months with two major estate agents to no avail of selling the property. John & Jack β€œRight to the point” Only first viewing then Sold They’re Small business but very professional πŸ‘πŸ» high recommended.***** …

Pat Β· 17 March 2024

Agent replied Β· 20 February 2024

Thank you Pat for your glowing review. As small business the testimony of our customers is really important, so I'm delighted you were happy with the service. Best wishes John

5/5

Google

John and Jack were an absolute pleasure to work with, the whole process was faultless. We wouldn't hesitate in recommending them.

Anon Β· 28 February 2025

Agent replied Β· 18 June 2024

Hi Anon, thanks so much for your review. We are really pleased that you were satisfied with our service. Please let us know if we can be of any assistance in the future. All the best.

5/5

Google

We received a first class service from the first call that we made to Ewe move, right through to completion. John and Jack were professional, informative and supportive throughout. Would highly recommend this company to anyone considering buying or selling a property.

L Β· 13 March 2024

Agent replied Β· 13 March 2026

Thank you Laura for your wonderful review. I was a pleasure being able to help you with the sale of the property, best wishes, John

5/5

Google

We received a first class service from the first call that we made to Ewe move, right through to completion. John and Jack were professional, informative and supportive throughout. Would highly recommend this company to anyone considering buying or selling a property.

Laura Β· 30 January 2024

Agent replied Β· 20 February 2024

Thank you Laura for your wonderful review. I was a pleasure being able to help you with the sale of the property, best wishes, John

5/5

Google

John and the team were brilliant from start to finish when selling my house, John was great in explaining the process and calming me down. They were on hand 24/7 to answer any queries and went above and beyond to help make the whole process as smooth as possible. Highly recommend Ewemove Strood !

Karen Β· 17 March 2023

Agent replied Β· 20 February 2024

Thank you Karen for your 5 star review. I'm delighted we were able to help you with the sale of your house. Best wishes, John.

5/5

Google

Professional and friendly, John and the team were outstanding in ensuring the sale of my property. Would highly recommend them, not the usual β€˜pushy agents’ but understanding and caring will use again if I ever move again πŸ’– …

Jenni Β· 17 March 2024

Agent replied Β· 20 February 2024

Thank you Jenni for you wonderful review. It was our pleasure being able to help you with the sale of your home. Best wishes John

5/5

Google

Very efficient and helpful. No complaints. Thanks Guys!

Carole Β· 13 May 2025

Agent replied Β· 21 May 2025

Thank you for sharing this great review, Carole. We're so pleased that you found us to be efficient and helpful. Your feedback is greatly appreciated. Best wishes,

5/5

Google

John at Ewemove didn't disappoint. When we told him we needed a quick sale to secure our offer. Quick was an understatment. He came out on his Sunday morning and had us under offer by Monday evening. This efficiency continued throughout the process. Thank you to John and the team.

Shelley Β· 19 March 2023

Agent replied Β· 20 February 2024

Thank you Shelley for your wonderful review and I'm delighted we were able to help get you the quick sale you required to secure your purchase, best wishes John.

5/5

Yell

Big big thanks!

Looking to buy a house for my parents, I called every agent only to not get a call back or just pushed and pushed to see their mortgage consultant, even though we don't need a mortgage to buy. Ewemove were a total breath of fresh air. Jack was amazing and spent loads of time running through places that we can view. Thanks Jack, you were the best and made such a stressful time so much easier!

AnnamariaH-3 Β· 29 August 2023

1/5

Yell

The worst experience .

Absolutely horrendous service . We were very unfortunate to deal with Jack Rumble who is not only very slow at responding but also rude , unprofessional and found to not be telling the truth. The office would not book any appointments , despite being told Jack Rumble is not responding ( 2 days later ). He cancelled the appointment for viewing due to the vendors being unwell ( fair enough) but he lied about property not having any viewings prior to vendor being ill with covid . 4 days later , miracle happened and Jack remembered they had previous viewings. He is the most unprofessional agent we ever had to deal with and the reviews on google are hardly genuine as I cant see how with their operating politics and lack of management in place they can actually get good feedbacks! Stay away especially if you are unfortunate to deal with Mr Rumble!

AngeA-3 Β· 20 April 2023

5/5

Google

We had a fantastic service from start to finish with EweMove from taking the photos on the first day through to completion. They kept in constant contact guiding us through the process and taking any worries away from us. We will definitely use them in the future if we decide to sell another property.

Fran Β· 10 May 2025

Agent replied Β· 21 May 2025

Hi Fran. Thanks for sharing this wonderful review. We're so pleased that you found our team to be communicative and approachable. If you ever require our services again in the future, then please do not hesitate to get in touch. Best wishes,

5/5

Google

Really impressed with John and EweMove, they sold our house in only a few days, for the full asking price, and kept us updated throughout the whole process. Would happily recommend to anyone.

Ellen Β· 17 March 2024

Agent replied Β· 20 February 2024

Thank you Ellen, for your lovely review. I'm delighted you were happy with service and price your achieved. Best wishes, John

5/5

Google

John and the team were excellent from the start of the process until the end. Would recommend to anyone who is wanting to buy or sell as we did both. John was friendly, very supportive and explained everything in detail, professional and would use them again.

Eric Β· 19 March 2023

Agent replied Β· 20 February 2024

Thank you Eric for your wonderful review. It was a real pleasure being able to help you & Denise with your sale and purchase, best wishes John.

5/5

Google

John at Ewemove was amazing, he was able to sell our house within 2 weeks, where other agents had failed to do so in 20+ weeks. He was always very professional and very approachable, any queries I had were answered immediately. I would throughly recommend Ewemove when selling your property, an excellent service throughout.

Jacquie Β· 19 March 2022

Agent replied Β· 14 June 2024

Thank you Jacquie for your generous review. It was real pleasure meeting you & Paul and being able to help you with your move, best wishes for the future, John

5/5

Google

We were extremely happy with our service from John & Jack from Ewemove, every step of the way. 100% recommend them and their Company. Thank you Mr & Mrs Wise

Tracy Β· 17 March 2024

Agent replied Β· 20 February 2024

Thank you Mrs Wise, for your wonderful review. It was a real pleasure meeting you both and being able to help with the move. Best wishes, John

5/5

Google

Both John and Jack were approachable and friendly and happy to deal with any queries I had.

Batul Β· 8 October 2024

Agent replied Β· 9 October 2024

Thank you Batul for your wonderful review. It was a pleasure being able to help you with the sale of your home, best wishes, John

5/5

Facebook

John and Sally are two of the best estate agents in the Kent area. Offering professional, honest advice from the very beginning. Their expertise and passion for property shines through. They have a genuine desire to get you moved and are always on hand to help, ensuring the journey as stress free as possible.

Ashlee Β· 7 September 2021

Agent replied Β· 26 February 2025

Thank you so much

5/5

Google

Simple the best estate agent in Medway area. Definitely better than other estate agents I have used. John and his team help us to sell our property and They found us our new home. Jack Rumble super responsive and always happy to help …

Lucyna Β· 8 October 2022

Agent replied Β· 20 February 2024

Thank you Lucyna for the wonderful review, it was a real pleasure helping you with the sale of your property and being able to find you a new home, best wishes, John & Jack.

5/5

Google

Ewe move sold a house for me a couple of years ago and did a fantastic job. Their recommendations on the process, even to their partners were incredible. I recently sought out their help again and they were as good as ever, unfortunately I’m not ready to sell just yet but they’ll be my only port of call in the future. Buying and selling a house can be incredibly stressful but they made this side of things so easy. Thank you for all you have done.

Carlo Β· 3 October 2023

Agent replied Β· 20 February 2024

Thank you Carlo for you wonderful review. We're ready when you are to help with the sale, best wishes, John.

1/5

Google

Unfortunately despite the slew of positive reviews, we found our experience with Jack Rumble from Ewemove in Strood absolutely horrendous. He left us standing outside the property whilst he texted in his car, failed to introduce himself properly, couldn't answer any basic questions about the property (including how old the boiler was). Despite this it was in our dream location so we made an offer, only to be bombarded with abrupt phonecalls for 2 weeks whilst we found a buyer for our home. Jack even went as far as to phone my estate agent and start bombarding them to verify my story that we had an offer on ours. He is abrupt to the point of rudeness, absolutely devoid of warmth and friendliness and also lied to us several times during the process of dealing with him. I phoned to address my concerns with his manager, who didn't seem to particularly care, and am still awaiting details to the formal complaints procedure I can follow. I imagine if you're a seller, the bully boy tactics really get quick sales. But if you're a buyer, the process is horrific. We lost out on our dream house due to his conniving and dishonest strategies, but the upside is not dealing with Jack anymore.

Jess Β· 3 October 2023

Agent replied Β· 20 February 2024

Thank you Jess for your review and I am sorry that you have felt that you needed to provide this feedback. We do take the points you have raised seriously and will reflect on how we could have improved the service provided you. I sent you our complaints procedure via separate email. I wish you the very best in you property search and should you require any further assistance the please feel free to contact me directly. Best wishes, John

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Questions about EweMove Strood & Rochester

How many reviews does EweMove Strood & Rochester have?

EweMove's Strood & Rochester office has 163 reviews across three platforms: 151 on Google, 9 on Facebook, 3 on Yell.

What is EweMove Strood & Rochester's rating?

EweMove Strood & Rochester is rated 4.8 out of 5 across all 163 reviews, and 4.8 out of 5 on Google from 151 reviews.

Has EweMove won any awards?

Yes. In The Trusted Agent 2026 awards: EweMove, ME4 won Trusted Agent.

Where is EweMove's Strood & Rochester office?

EweMove Strood & Rochester, EweMove, Strood & Rochester, ME4.

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