Trusted Agent profile · Strood & Rochester

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EweMove Strood & Rochester reviews

★★★★★ Excellent

163 reviews across 3 platforms

EweMove, Strood & Rochester, ME4

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EweMove's office in Strood & Rochester, at EweMove, is rated 4.8 out of 5 across 163 reviews on three platforms, including 151 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

151

Reviews on Google

This office

Facebook logo

5.0 / 5

9

Reviews on Facebook

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

About EweMove Strood & Rochester

Hi! I'm John, your local personal agent! Let me introduce myself... I've been an Estate Agent since 1996, starting in Maidstone as a Trainee Branch Manager, then working my way through the ranks to Regional Director for a large National Estate Agency until opening EweMove Strood & Rochester in January 2020. I'm passionate about helping people achieve their goals by helping them with the sale or let of their property and firmly believe that everyone deserves to be treated fairly and with respect whilst receiving brilliant customer service.

Awards

The Trusted Agent 2026 results for EweMove, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Strood & Rochester office, from every platform, shown as written. First names only.

1/5

Google

Thank you John for pointing us in direction of an Alexandra Grace law Solicitors now gone bankrupt. Was also far from happy trying to sell a second property with yourself after messing us about for a month with someone who couldn’t afford our property Also far from happy with your attitude when taking our property off the market Ewe move are the worst

Andy · 3 October 2024

Agent replied · 20 February 2024

Hi Andy, Hope you and Emma are well. I'm sorry you changed your original 5-star review from 2021. We ended our relationship with Alexandra Grace Law long ago, and I wasn't aware that their business had closed. Please contact me directly if there is something you require from them as I may be able to help. In regards to the sale of your second property, the buyer was unable to proceed due to the surveyor's report, which was explained at the time. I'm sorry that you weren't happy with my attitude when you took your property off the market in May 2022, it's always disappointing when we're not able to help our customers especially when I felt we had built up a strong relationship. If this disappointment came across in our communications it was only because I wanted the best for you and I really care about the people we work with. There are no hard feelings on our end and the door is always open should you & Emma require any advice or help should you decide to move again. Best wishes, John

5/5

Google

We would recommend anyone looking for a reliable and dedicated estate agent in Strood/Rochester to use EweMove. EweMove ensured that we were able to sell our house at a decent price enabling us to secure the house we really wanted to move to. When EweMove really came into their own was later in the selling process when our chain fell down. EweMove immediately put the house back on the market and found us a new buyer at the same price by that weekend. As the chain fell down quite late in the process and our mortgage offer had a cut off EweMove ensured everyone in the chain got all the necessary paperwork done in time to allow us to move in time. This got pretty close to the wire but EweMove made sure all the clogs in the system were running. In the weeks leading up to the move I was in almost daily communication with Jack and John and without their hardwork, commitment and chasing of everyone in the chain I don’t think we would have moved in time for our mortgage cut off. A good estate agent is more than just finding a buyer - it’s also about getting that sale over the line and EweMove Strood made that happen. That’s why I would recommend them.

Philip · 3 October 2023

Agent replied · 20 February 2024

Thank you Philip for your fantastic review, it's really appreciated. Best wishes, John.

5/5

Google

We decided to go with John and his team at Ewe Move following a visit out to our house. So glad we went with this team! We had probably one of the most stressful house moves possible; anything that could come up did! However having John and his team handling our sale enabled us to get through the hurdles every step of the way helping and advising on lots of matters,his team managed our situation professionally with a calming manner. Highly recommend

Marie · 3 October 2023

Agent replied · 20 February 2024

Thank you Marie for your wonderful review. It was a real pleasure being able to help you & your family with the sale. Best wishes, John.

5/5

Google

Unbelievable service a friend down the road put theirs on the market so they i went to ask how ewo was they recommend Ewo so yes word mouth is always good thing. So from start to finish kept me in the loop what was going on, John when he came round explained the price how the house would be market.also Lucie like a go between me & the buyers. Was a smooth process so hats to Ewo a smaller company but on par with the big boys,have them round nothing to loose but more to gain So hats of to Ewo. Thank you to John and his team

Chris · 3 October 2023

Agent replied · 20 February 2024

Thank you Chris for your glowing review. I'm delighted that you felt the process went smoothly and we were able to get you moving. Best wishes, John.

5/5

Google

Putting my house on the market was a daunting decision. I was anxious about the process. After speaking to a few agents I decided to opt for EweMove agents based on the fact that John offered complete transparency around the process, provided all of the information needed and put me at ease about the whole thing! My house went on the market and after 3 weeks I received my perfect offer. I couldnt have wished for a more seamless transaction. John was brilliant and was on hand every step of the way. I would highly recommend EweMove to anyone looking to sell property in the Medway area.

Frankie · 3 October 2023

Agent replied · 20 February 2024

Thank you Frankie for the wonderful review. It was a pleasure meeting you and being able to help with the sale of your home, best wishes, John

5/5

Google

I switched to EweMove after being disappointed with another agent. The difference was amazing. I especially found the levels of communication to be just right. They let me know in advance when viewings would be, gave feedback on them where appropriate. I was not living at the house and felt comfortable trusting them with keys. (One time Jack was even kind enough to read the meters for me when the utilities company were nagging me for them). If I lived locally I would go to them first next time I needed to sell a house. They were not only much better than the first agency I used this time but also better than all those I've used in the past 35 years.

Bernice · 3 October 2023

Agent replied · 20 February 2024

Thank you Bernice for your brilliant review. It was our pleasure being able to assist with sale of your property and I'm delighted you were happy with the service, best wishes, John.

3/5

Google

Slow at times, fed same bullshit week after week, didnt do much unless prompted, my solicitor did more pushing than they did and ewe move charged me almost 4 x more than what I was paying her, was quite a painful process, once they received my fee from my solicitor I didn’t even receive a thank you or a pleasure doing business from them afterwards, not even a follow up call, they vanished and I never heard from them again, even a WhatsApp message would’ve been nice. Your just a number

GAVIN · 16 September 2025

Agent replied · 2 October 2024

Thank you Gavin for your review. I'm sorry you felt this way. However, we welcome all constructive criticism and will reflect on your experience. Thank you for the business opportunity and best wishes for the future, John.

5/5

Google

John and Jack were fantastic support in the sale of my apartment. I received great and solid advice about the sale and communication through the process was exceptional. On top of an excellent job, both John and Jack were very genuine, decent people. I am hugely grateful for their support and their helpful, extra mile mindset. I cannot recommend highly enough.

Mark · 6 September 2024

Agent replied · 18 June 2024

Thank you for such a fantastic 5 star review of our estate agents Mark - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best.

5/5

Google

John and jack worked efficiently on the sale of my house . They listened to my worries and made selling a breeze . I would definitely recommend these guys again to anyone without hesitation. I can not thank them enough for all their hard work and persistence.

Sarah · 13 March 2025

Agent replied · 6 July 2024

Thank you Sarah, for your wonderful 5 star review. It was our pleasure being able to help you with the sale, best wishes, John

5/5

Google

After losing our mum and having to sell her home it was hard and sad. But with the help of john and Jack it was made much easier , they basically took care of everything, and did all they could to get viewings , being it was a park home too , with lots of different rules etc , we didn't know where to start , but john was very knowledgeable, and dealt with all the paperwork etc . They kept us informed all the way through. I found them to be friendly, helpful, and very pleasant to work with . I would highly recommend using ewe move if you have a property to sell . Thank you guys

Sue · 29 August 2025

Agent replied · 29 January 2025

Thank you Sue for your glowing review. It was a pleasure being able help you with the sale of your mum's home, best wishes, John

5/5

Google

Very pleased with the service my brother and I received from both John and Jack . They kept us well informed at the various stages of the sale of the house and gave us good advise on their methods of advertising .

Clive · 10 May 2025

Agent replied · 21 May 2025

Thank you Clive for your very generous feedback. It was a pleasure to provide and be recognised for the service we provide. We wish you well in the future and you know where we are should you need our service again. Best wishes,

5/5

Google

John and jack were absolutely fantastic, especially as the sale fell through they were supportive from beginning to the end even though i was not in the area thank you both

RealTeam_R · 6 September 2025

Agent replied · 9 October 2025

Thank you for the wonderful review. Even though the first buyer dropped out, I'm delighted we were able to get you back on track and moved, best wishes, John.

5/5

Google

John was absolutely spot on with his valuation and advice. The service from start to finish was excellent and very slick indeed. I would highly recommend John and his team. Thank you.

Maxine · 26 August 2025

Agent replied · 9 October 2025

Thank you Maxine for your wonderful review, it was a pleasure being able to help you with the move, best wishes, John.

5/5

Google

From valuation to completion John and his team were prompt, approachable, transparent, helpful, easy to communicate with and trustworthy. I originally contacted 4 other estate agents and I'm very pleased with the service I received and glad I chose this company.

Tau · 17 May 2025

Agent replied · 21 May 2025

Thank you for such a fantastic 5 star review of our estate agents - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best. Best wishes,

5/5

Google

We recently sold our house through Ewe Move. John and the team were amazing throughout the process and kept us well informed. Would highly recommend !

Jason · 22 October 2025

Agent replied · 25 October 2025

Thank you Jason for your brilliant review. I was pleasure being able to help you with the move and I wish you the very best for the future, John

5/5

Google

John and Jack provided an excellent service to us when selling our first home. They managed all viewings and got us an asking price offer quickly. Excellent service, thank you!

Megan · 6 September 2025

Agent replied · 9 October 2025

Thank you Megan, for the glowing review. It was a pleasure meeting you and being able to help with the sale of your first home, best wishes, John.

5/5

Google

I was very impressed from start to finish. My valuation appointment was booked and confirmed promptly. John was very friendly, professional and helpful. We had a good amount of viewings and secured a good buyer. John and jack kept us informed along the way and were always there to help or answer any questions. I am so pleased we used them and would most definitely recommend others do the same. First class!

Karen · 3 October 2023

Agent replied · 20 February 2024

Thank you Karen for your wonderful review. I'm delighted that you had first class service, best wishes John.

5/5

Google

John, Jack and the team did a great job selling our house. Nothing was too much trouble and they kept us informed all the way through. They helped us navigate through the difficulties that arose in a confident and professional manner. We would have no hesitation recommending their services.

Belinda · 7 December 2024

Agent replied · 13 December 2024

Thank you Belinda for your wonderful review. It was a pleasure meeting you and being able to help with the sale of your home, best wishes John.

5/5

Google

John and Jack and the rest of the team were great to work with they were knowledgeable, professional, kept us well informed throughout our move. It was a smooth process from start to finish , would thoroughly recommend to anyone moving in the area. Thank you all for your hard work

Louise · 6 October 2024

Agent replied · 18 June 2024

Thank you Louise, we’re delighted you were pleased with our service. I hope you’re all settling in nicely at your new home.

5/5

Google

Excellent estate agents, they helped me every step of the way and were always ready to answer all of my questions. John McKenna and Jack (sorry Jack I've forgotten your last name) were always on hand to reassure and advise me if I had any worries. I can't thank them enough for everything they did for me. I highly recommend them.

John · 17 March 2024

Agent replied · 20 February 2024

Thank you John for your wonderful review. It was our pleasure being able to help you with the sale of your home, best wishes, John & Jack (Rumble)

5/5

Google

The moment John came round we felt that we were in safe hands. He explained the process of the sale with regard to viewing, costs and the legal side of the transaction. Jack was the agent who showed the prospective buyer's around. The viewings went very smoothly with us taking the dog out while Jack conducted them. When the house was sold, we were told we needed certain safety certificates. John pointed us in the right direction and advised us as to what we needed to do. We definitely would recommend EweMove in Strood. They were always quick to get back to us . No question was too big or too small. The photography and description was excellent. Thank you, John and Jack, for all of your help to make our move as smooth as possible.

Chrissie · 3 October 2022

Agent replied · 20 February 2024

Thank you Chrissie for your wonderful review, I delighted you were happy with our service and I wish you the very best for the future, John.

5/5

Google

Can’t fault John & Jack at Ewemove who sold our property in Strood. They had a good influx of interested people & everything was completed in good timescales & they will be difficult to beat on costs. Our property had top profiles on the major search engines & they were very flexible with viewing times. Well done & thank you.

Paul · 13 March 2024

Agent replied · 11 March 2024

Thank you from all the team for your 5 star review Paul, it's been our pleasure assisting you. We wish you all the best in the future.

5/5

Google

John and the team were very good, kept me well informed throughout the whole process. Would fully recommend their services.

Lewis · 6 September 2025

Agent replied · 9 October 2025

Thank you Lewis, for the wonderful review. It was our pleasure being able to help with the move, best wishes, John.

5/5

Google

Had a great experience with John and Jack. Accepted an offer in under 2 weeks and a smooth sale from then on. Communication was great and happy to answer any questions from us as first time sellers. Highly recommend and thank you!

Charlotte · 14 October 2024

Agent replied · 9 October 2024

Thank you Charlotte for your brilliant review and recommendation. It was a pleasure being able to help with the sale of your home, best wishes, John

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Questions about EweMove Strood & Rochester

How many reviews does EweMove Strood & Rochester have?

EweMove's Strood & Rochester office has 163 reviews across three platforms: 151 on Google, 9 on Facebook, 3 on Yell.

What is EweMove Strood & Rochester's rating?

EweMove Strood & Rochester is rated 4.8 out of 5 across all 163 reviews, and 4.8 out of 5 on Google from 151 reviews.

Has EweMove won any awards?

Yes. In The Trusted Agent 2026 awards: EweMove, ME4 won Trusted Agent.

Where is EweMove's Strood & Rochester office?

EweMove Strood & Rochester, EweMove, Strood & Rochester, ME4.

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