Trusted Agent profile · Strood & Rochester

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EweMove Strood & Rochester reviews

★★★★★ Excellent

163 reviews across 3 platforms

EweMove, Strood & Rochester, ME4

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EweMove's office in Strood & Rochester, at EweMove, is rated 4.8 out of 5 across 163 reviews on three platforms, including 151 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

151

Reviews on Google

This office

Facebook logo

5.0 / 5

9

Reviews on Facebook

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

About EweMove Strood & Rochester

Hi! I'm John, your local personal agent! Let me introduce myself... I've been an Estate Agent since 1996, starting in Maidstone as a Trainee Branch Manager, then working my way through the ranks to Regional Director for a large National Estate Agency until opening EweMove Strood & Rochester in January 2020. I'm passionate about helping people achieve their goals by helping them with the sale or let of their property and firmly believe that everyone deserves to be treated fairly and with respect whilst receiving brilliant customer service.

Awards

The Trusted Agent 2026 results for EweMove, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Strood & Rochester office, from every platform, shown as written. First names only.

5/5

Google

We couldn’t have asked for a better estate agent! From the very beginning, they were friendly, approachable and incredibly helpful. They gave us honest, knowledgeable advice, kept us updated throughout the whole process, and always made sure we were involved in every decision. Nothing ever felt like too much trouble, and they were always quick to respond and act whenever something needed doing. Their professionalism really stood out, but they also made the whole experience feel personal and reassuring. Selling a property can be stressful, but they made everything run as smoothly as possible. On top of that, their fees were very reasonable, and the level of service we received was outstanding. We’d have no hesitation in recommending them to anyone looking to buy or sell a property. John, Jack and Maria, thank you for all your hard work, we really appreciate everything you did for us!

Larissa · 8 August 2026

Agent replied · 9 July 2026

Thank you so much for your wonderful review, Larissa. It was an absolute pleasure helping you with the sale of your property, and I'm delighted to hear that you felt supported throughout the entire process. Selling a property can be stressful, so it's especially rewarding to know that our honest advice, regular communication and proactive approach helped make everything run as smoothly as possible. Your kind words about Jack, Maria and me really do mean a great deal. We all work hard to provide the level of service that every client deserves, so receiving feedback like yours makes it all worthwhile. I'll be sure to pass your comments on to Jack and Maria, they'll be just as pleased to read them. Thank you again for placing your trust in us. It was a pleasure working with you, and I wish you all the very best for the future. John McKenna Owner, EweMove Strood & Walderslade

5/5

Google

We recently sold our house with Ewe Move and couldn’t be happier with the service we received. From the very beginning, we dealt mainly with John and Jack, with Jack handling the majority of our enquiries and communications. We chose Ewe Move because John was the only agent who truly understood and agreed with the value we expected for our home. Their competitive package was also a big factor, including free professional photography and a high-quality house tour, which gave potential buyers far more information upfront. We also really liked that there was no lengthy tie-in contract, along with their strong local reputation. After a difficult year of waiting (we unfortunately lost two previous buyers due to chain issues and other complications), Jack successfully sold our house three times, each time within a week and every time above the asking price. He was genuinely the reason we finally managed to sell and move on with our lives. Jack kept us fully updated with regular calls, gave us peace of mind when things felt stalled, and proactively chased progress on our behalf. His dedication and communication were outstanding. We genuinely have nothing negative to say, the service was brilliant from start to finish. A big thank you to Jack, John, and the entire Ewe Move team for all their hard work and support throughout the process. If you want a smooth, stress-free sale, I would highly recommend Ewe Move and pairing them with your own local solicitor.

M · 8 June 2026

Agent replied · 24 May 2026

Thanks very much for sharing this brilliant & detailed review. When it comes to selling houses, we appreciate that everyone's situation is different and offer a tailored & personalised service because of this. We love going above & beyond for all of our clients to secure them a result that they're happy with. Your kind comments about your experiences with us have really made our day. If you ever need our assistance in the future, then we're only ever at the end of the phone. Best wishes,

5/5

Google

I recently completed on my first home purchase and I honestly cannot thank Jack and the whole team at Ewemove enough. From start to finish, Jack was absolutely brilliant throughout the entire process. He was always approachable, professional, responsive and genuinely went above and beyond to help keep things moving and reduce stress wherever possible. As a first-time buyer, there were a lot of moments where guidance and communication made all the difference, and Jack consistently delivered both. Even when there were delays and issues outside of his control, he stayed proactive, kept me updated and was always willing to chase things up when needed. It genuinely felt like he cared about getting the purchase over the line rather than just treating it as another transaction. The whole team were friendly and helpful throughout, and the level of service I received was far better than I expected from an estate agent. I would absolutely recommend Ewemove, and Jack in particular, to anyone buying or selling a property. When the time eventually comes for me to sell, he will definitely be my first port of call. Thank you again for all your hard work and support.

Rhys · 8 June 2026

Agent replied · 26 May 2026

Thank you so much for taking the time to leave such a thoughtful review. Reading comments like this genuinely means a lot to me personally and to the whole team. Buying your first home is such an important milestone, so I’m really pleased to hear that Jack was able to make the process feel more manageable and keep things moving for you throughout. I know how stressful and uncertain the journey can sometimes be, especially when delays happen outside anyone’s control, so it’s fantastic to hear how supported you felt along the way. I’ll make sure Jack sees your comments as I know he’ll really appreciate them. We pride ourselves on treating every move with care and giving people the level of communication and support we would want ourselves, so it’s wonderful to know that came across in your experience with us. Thank you again for putting your trust in Ewemove. We wish you every happiness in your new home and look forward to helping you again in the future when the time comes. John McKenna Owner, Ewemove Strood & Walderslade

5/5

Google

We used Jack and John to sell our house, and they were absolutely amazing from start to finish. We genuinely couldn’t fault them at any point in the process. Our house was listed on a Tuesday, and by Saturday morning we had already accepted an offer over the asking price, which exceeded our expectations. Unlike some other local agents we spoke to, Jack and John were down to earth and never came across as pushy or overconfident, which we really appreciated. Even when it came to our onward purchase, they went above and beyond, offering helpful advice and support that they really didn’t have to provide. Their professionalism, communication, and willingness to help made the whole experience far less stressful. We wouldn’t hesitate to recommend them!

Aimee · 11 April 2026

Agent replied · 19 March 2026

Thank you Aimee for your glowing review, it's made mine & Jacks day. It really was a pleasure being able to help with the sale of your home, best wishes for the future, John.

5/5

Google

EweMove Estate & Lettings Agents in Strood & Rochester were incredibly helpful when I was selling my late father’s house while living on the other side of the country. Their friendly support and clear communication made a difficult time so much easier. Highly recommended!

Gareth · 25 September 2026

Agent replied · 30 September 2026

Thank you for your kind words and recommendation, Gareth. We understand that selling your late father’s home from such a distance must have been particularly difficult, so we’re pleased our support and communication helped make the process a little easier. Thank you for placing your trust in the EweMove team. John

5/5

Google

We recently used Ewemove for the sale of our house and they have been brilliant! Moving can be quite stressful at times but Ewemove gave us great support and helped the move to go as smoothly as possible. Jack kept in touch with us and gave us lots of helpful updates along the way. Thanks again for all your help!

Amy · 11 April 2026

Agent replied · 19 March 2026

Thank you Amy for your wonderful review. We're delighted that you were happy with the service provide by the team and Jack in particular, best wishes, John.

5/5

Google

Being a first time seller, John put me at ease from the minute I met him. John and Jack provided me with information and updates so that I was always in the know with viewings and when a buyer was found, with how the chain was going. No question was too much for them to answer and I wouldn't hesitate to use them again, if I decide to sell.

Emily · 11 January 2026

Agent replied · 16 December 2025

Thank you Emily for your wonderful review. It was a pleasure meeting you and being able to help with the sale of your home, best wishes, John

5/5

Google

Highly recommend John and Jack who made our whole selling progress so easy! John came round and viewed our property and the next minute we were on the market and was sold within two weeks, we went away on holiday and had numerous offers and was sold before we even got back! Now that is an amazing service for you! They never made me feel stupid no matter what silly question I asked which was such a godsend because it made me feel so comfortable knowing we chose the right agent to go with! Would use these guys again in a heartbeat! Thanks again guys and Sally for all your hard work!

Melanie · 16 August 2025

Agent replied · 23 April 2025

Thank you from all the team for your 5 Star Review Melanie, it's been our pleasure assisting you with your move. We wish you all the very best.

5/5

Google

John and team @ Ewe move provided a great service from start to finish, ensuring the selling process went smoothly. Thanks once again.

Matthew · 28 September 2026

Agent replied · 30 September 2026

Thank you so much for your kind review. It was a pleasure helping you with your sale, and we’re delighted that you were happy with our service and that everything went smoothly. We wish you all the very best for the future. John and the EweMove team

1/5

Google

This was the worst agency I have ever dealt with. It felt that because I could not afford a higher-priced property, I was not treated as a genuine potential client at all. I contacted them in July regarding a property they were advertising, and to this day, I am still waiting for the promised callback. Let this serve as a warning to anyone, whether buying or selling, considering using their services.

Ivett · 16 September 2026

Agent replied · 16 September 2026

We are sorry to hear that you felt your enquiry was not valued. We aim to provide every prospective buyer with the same helpful and professional service, regardless of their budget. Having reviewed our records, we received two contacts from you. On 2 June 2026, we arranged a property viewing for you. Following your second enquiry on 13 June 2026, a member of our team returned your call and left a voicemail, but unfortunately we did not hear back. We are sorry if there has been any misunderstanding and would still be very happy to assist you with finding a suitable property. Please feel free to contact our office so that a member of the team can discuss your requirements.

5/5

Google

John & Jack from EweMove were very helpful & kept us updated on the listing and progress of the sale of our Mum’s bungalow. They were easy to talk to and returned our calls if we were unable to reach them where necessary. We would highly recommend them as estate agents and would definitely use them again in the future, Many thanks, K, J & P

Jay · 6 September 2025

Agent replied · 9 October 2025

Thank you Jay, for your glowing review. It was a pleasure being able to help the sale of your Mum's bungalow, best wishes, John

1/5

Google

Made an offer on a property and provided proof of funds. Waited all weekend and Monday and Tuesday for a reply, this didn't happen. Rang the office and spoke to Damian who told me the property was now SSTC. Thanks Ewemove for your ignorance and unprofessional approach.Your reply states you contacted me.. not true I Whatsapped and emailed you. Only got a response after review etc!!!!!

Lee · 16 August 2025

Agent replied · 14 February 2025

Thank you Lee for your feedback, which is always welcome so that we can improve and enhance our buyers experience. I fully appreciate your frustration over the time it took to let you that the seller had gone with a different buyer, however they only came back to us today with their decision, which is when we called you. I do accept though that we may have been able to kept you better informed as to the delay and will consider on how we could have improved on your experience going forward. We were taking on lots of fantastic properties all the time and would be more than happy to work with you in the future. Best wishes, John

5/5

Google

Jack, John and Ewe Move were helpful and guided us through every step. Went above and beyond to reply to my questions and. Make sure the sale went through as quickly as possible. It was not without issues and Johns kindness and experiences in the industry kept me sane throughout the process.

Katherine · 25 November 2025

Agent replied · 25 November 2025

Thank you Katherine, for the wonderful review! It was a pleasure meeting you and being able to help with the sale of your home, best wishes, John.

5/5

Google

John and Jack helped with our move , all the advise they gave stood true with our experience, selling our house was much easier and much faster than originally anticipated, Jack done our house viewings for us and always very flexible and accommodating to work around us , The overall experience was good and communicated very well , selling our house was a nervous time for us but they made it very easy for us , We had numerous agents approach us and John was a very honest and knowledgeable agent who we believed would be the best person to take on the sale of our house, and with the help of Jack too they done great , we never felt pushed into anything and they always respected our wishes if we decided against something, overall great people and thank them a lot

Hayley · 16 September 2024

Agent replied · 23 July 2024

Thank you so much Hayley for your glowing review. I'm delighted you were happy with the service we provided. Best wishes, John.

5/5

Google

Had to sell mums home, which was not that easy as I live on the Isle of Wight and only knowing 2 estate agents in Medway but found EweMove on line. After speaking to John, I knew EweMove was the agents for me - no instant promises, just honest talking. And would you believe the house sold within days. John and Jack kept me updated and stress free as well as dealing with my solicitor here on the island. I cannot thank John and Jack enough and for the straight way of getting things done. I would give 100% for service and recommend EweMove Strood/Rochester to all.

Marilyn · 16 September 2024

Agent replied · 27 August 2024

Thank you for such a fantastic 5 star review of our estate agents Marilyn - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best.

5/5

Google

Both John and Jack were very knowledgeable , helpful and professional all the way of the selling process. The technology they use is the best on their field I’m sure. Happily and with confidence I ‘d recommend them for everyone. Looking forward to work together again in the future.

Ervin · 6 October 2025

Agent replied · 9 October 2025

Thank you Ervin for your wonderful review. It was a pleasure being able to help with the sale, best wishes, John

5/5

Google

I was recommended Ewe Move through some friends, and I must say that they have been absolutely faultless from start to finish. They managed to sell our house within a week, and a week later found us our dream home. We have just completed the process, and none of this would have been possible without the fantastic work put in by John and Jack. If I could give more than 5 stars I would ⭐️⭐️⭐️⭐️⭐️

Charlie · 2 October 2024

Agent replied · 11 March 2024

Thank you for such a fantastic 5 star review of our estate agents Charlie - the team are delighted with your comments. We really appreciate you taking the time to share your experience with others and wish you all the very best.

5/5

Google

Superb service, John, Jack and the team really put in the effort and showed an attention to detail that helped immensely with the sale of our house.

David · 8 March 2026

Agent replied · 10 March 2026

Thank you David for your wonderful review. It was a pleasure being able to help you with sale of your home, best wishes, John

1/5

Google

A lot of reviews on here are from a sellers point of view - this is from a buyers. If you're thinking of buying a home and it's listed with Ewe Move, I highly suggest looking elsewhere (if you can) as they are the worst company i've ever had to deal with. They made the whole process of buying a first home far more stressful than it needed to be. We endured months of poor communication, constant shifting of goalposts and basically dealing with idiots from start to end. I will never buy a home listed by Ewe Move again - if you are reading this and it's your only option, get a good solicitor (VE White were great for us) as it's the only thing that prevented me from completely losing my mind.

Sam · 14 June 2024

Agent replied · 20 February 2024

Thank you Sam for your feedback it's always welcome even when it's negative. We'll reflect on your comments and consider how we could have improved on your experience. We work tirelessly to ensure our sales go through, often this work goes on behind the scenes and is unnoticed or appreciated. The onward chain relating to your purchase was less straightforward than usual and was hampered by our seller's choice of conveyancer. Fortunately, despite numerous ups & downs, we kept the sale together so that you were able to purchase the property. I hope you have settled into your new home and I wish you the very best for the future, John.

5/5

Google

We just used EweMove Estate and Lettings (Strood) to sell our house and they were superb from start to finish. Always really polite, friendly and happy to help with any queries we had. Overall we couldn’t be happier with the service we received!

Josh · 7 September 2026

Agent replied · 8 September 2026

Thank you so much for your lovely review! I’m delighted that you were so happy with the service you received from me and the EweMove Strood team. It was a pleasure helping you sell your home, and we all wish you the very best for the future. John

5/5

Google

The team at Ewe Move were fantastic. From the first visit where John showed facts and figures and explained market in far more detail than other agents. Buyer was found quickly. Couldn't recommend them enough!

David · 18 October 2025

Agent replied · 21 October 2025

Thank you David for your glowing review. It was a pleasure being able to help you with the sale of your property, best wishes, John.

5/5

Google

EweMove estate agents, John and jack were brilliant in every possible way when selling my mothers house in Hoo Kent when she recently passed away ❤️‍🔥❤️‍🔥their communication was first class throughout the whole procedure and they found a buyer in no time at all !! Look no further than EweMove if you are thinking of selling in the Medway towns and you won’t be disappointed !! Lynda Collins ( meopham Kent )

Danny · 14 June 2024

Agent replied · 23 April 2024

Thank you Lynda for your wonderful review, it was our pleasure being able to help you with the sale, best wishes, John

5/5

Google

John and Jack went above and beyond to take the stress out of selling our much loved house, they made it so simple and helped us get started on our journey to finding us our dream home, if ever a estate agent is needed n the future they will definitely be our first point of call.

Tina · 5 February 2025

Agent replied · 29 January 2025

Thank you Tina for your brilliant review and it was pleasure being able to help with the move. If you need us in the future we would be delighted to help, best wishes, John.

5/5

Google

I had a fantastic experience renting through NE Lettings. Andy and team where incredibly friendly and professional, making the entire moving process smooth and stress-free. Whenever I had a maintenance issue, they had someone round immediately to fix it, and communication was always quick and clear. I highly recommend them!

Edward · 22 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about EweMove Strood & Rochester

How many reviews does EweMove Strood & Rochester have?

EweMove's Strood & Rochester office has 163 reviews across three platforms: 151 on Google, 9 on Facebook, 3 on Yell.

What is EweMove Strood & Rochester's rating?

EweMove Strood & Rochester is rated 4.8 out of 5 across all 163 reviews, and 4.8 out of 5 on Google from 151 reviews.

Has EweMove won any awards?

Yes. In The Trusted Agent 2026 awards: EweMove, ME4 won Trusted Agent.

Where is EweMove's Strood & Rochester office?

EweMove Strood & Rochester, EweMove, Strood & Rochester, ME4.

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