Hamptons reviews

★★★★★ 5/5

Google

I really wanted to express my sincere thanks to Grace Wesson, over the last 2 weeks for her kind attention, generous time, patience and giving me such hope in being able to find a property that’s suitable for me. Grace is a really genuine person, she is very warm, very approachable, she listens and has time for you. We looked at several properties without rushing, and she really listened to what I am looking for. Grace is genuinely invested in helping me find the right home. I have spoken with estate agents before and Grace is exceptional. Grace is also very professional and knowledgeable about the rental market explaining how it works which was very informative. Grace has a really wonderful approach with people. I haven’t found a place as yet and I have every faith that I will with Grace’s help. Thank you Grace, for your genuine care and kindness, it means such a lot to me.

Lisa · 11 January 2026

★★★★★ 5/5

Google

We honestly couldn’t be happier with our experience with Hamptons, and especially with Grace Wesson. From the very first interaction, Grace was warm, approachable, and genuinely invested in helping us find the right home. She was always quick to respond, incredibly professional, and her kindness made the entire process feel so much easier than we ever imagined. Finding a home can be stressful, but Grace turned it into something enjoyable. She guided us through every step, from viewing our dream property to navigating all the checks and finally moving in - with such care and efficiency. It really felt like she was on our side the whole way. We also want to give a big shout-out to Shona Fraser and the rest of the Hamptons team. Every single person we’ve spoken to has been amazing thus far! Honestly, we feel so lucky - not only did we find our dream home, but we also found our dream real estate team. We’re actually excited about our new rental, and that says a lot! Thank you, Grace, and thank you Hamptons, for making this such a positive experience. We couldn’t recommend you more highly!

Charlene · 19 December 2025

★★★★★ 5/5

Google

Hamptons Estate and Lettings in Stratford Upon Avon look after liaising with the building management of the property I am renting. Specifically Lexie Lancaster who is first rate at her job of answering my calls and returning them, organising tradesmen when required, tracking and resolving issues promptly and keeping tenants like myself fully updated. Thank you Lexie.

Suzi · 16 March 2026

★★★★★ 5/5

Google

We are now on our 2nd rental through Hamptons whilst we re-develop our property and when we were given notice on the first property due to our landlords moving back from overseas, I did not contemplate using anyone but Hamptons to secure a new house. Jasmine Ashe has been my main point of contact on both occasions and is always professional, friendly and gets to know what her clients like and need in a property rather than just trying to get a 'deal' done. She is always extremely communicative via email, phone and WhatsApp which is really helpful during a stressful time of house hunting. The Stratford Upon Avon office seem to have a good team pulling together to support both landlords and tenants. It goes without saying I would highly recommend them!

Gabriella · 18 April 2025

★★★★★ 5/5

Google

We have rented recently with Hamptons, and so far our experience has been quite positive. Big thanks to Lexie for being a supportive and diligent property manager. She handled a recent maintenance request with speed and professionalism. Thank you!

Abdol · 2 April 2026

★★★★★ 5/5

Google

Special shout out to Jasmine made the whole process quick and easy from the start. She was always on the ball, replied to emails straight away, and kept everything moving without any hassle. Dealing with her was genuinely a pleasure, and she made getting into the property feel smooth and straightforward.

Andrew · 5 December 2025

★★★★★ 5/5

Google

We are really grateful to Jasmine for helping us through the process of finding our new home. She was incredibly professional, making a sometimes difficult and stressful process really simple and efficient. Thank you Jasmine!

Fraser · 16 February 2026

★★★★★ 5/5

Google

We've just rented a property through Hamptons and have found them to be consummate professionals through and through. Jasmine has been a fantastic communicator and has made the process go smoothly from start to finish. I would highly recommend using Hamptons as property agents and will certainly look to use them again when buying or renting.

Jo · 29 July 2025

★★★★★ 5/5

Google

I always have a great experience with Hamptons! They're always so kind and helpful, and huge thank you to Lexie for handling my recent maintenance requests!

Francesca · 16 March 2026

★★★★★ 5/5

Google

A superb experience with Hamptons Stratford and their team, namely Hamish and Mia. It wasnt the end result we wanted, but it was through no fault of their own. Mia worked tirelessly through the process and really is a credit to Hamptons. A hard working and extremely conscientious employee. Thank you for all your help. When the moment is right, ill be sure to use you guys again!

Peter · 16 March 2026

★★★★★ 5/5

Google

I have recently moved into an Apartment with the Support of Grace at Hamptons. I have mainly dealt with her so this review although for the business is from my experience with Grace. Highly professional, responsive and personable. All my requests where answered quickly, the initial setup and understanding of my circumstances and needs where met and the use of modern day technology’s to communicate and share properties was a breathe of fresh air. A pleasure to do business with, thank you. M

Matt · 26 November 2025

★★★★★ 5/5

Google

I cannot speak more highly of the experience I had in working with Jasmine to find my new home in the Stratford upon Avon area!! From our very first contact she showed the highest level of professionalism, attention to what I wanted/needed, and an impressive level of thoughtfulness as she helped usher me through the process in a manner that never made me feel like I was "just a commission". From my initial online research about Hamptons (their inventory, marketing quality and their reputation/reviews on multiple sites) to the many the direct interactions I've had with this office's staff shows me that this is a company who cares about quality. Quality of their staff, the properties they choose to list, and the manner in which they perform their various services. (And as I think it is worth noting - as someone who has a rather extensive background in real estate/property management in multiple countries - Hamptons - and Jasmine in particular - has well earned their place high on my list of positive real estate experiences!!

Launa · 27 September 2025

★★★★★ 5/5

Google

I can’t thank Jasmine enough for all her help! Myself and my partner are moving into a rented properly, she has been so helpful and made the whole process really easy for both of us! …

Millie · 16 April 2025

★★★★★ 5/5

Google

Hamptons are by far the best agents we have encountered and we have had a fantastic experience with both Jacob and Owen during our recent house purchase. Both were always been incredibly helpful and friendly, and were great at keeping us in the loop throughout the process which is hugely helpful anyway, but especially so as first time buyers. We would recommend them, and Hamptons, to anyone. Thanks again Jacob and Owen!

Adela · 21 June 2023

★★★★★ 5/5

Google

Cannot rate highly enough, each step along the way has always been with personal, detailed care. Lexie who manages our tenancy always ensures we’re kept in the loop, checks back in and makes sure everything is great. By far, the best lettings agent we’ve ever used

David · 16 March 2026

★★★★★ 4/5

Google

Recently sold my townhouse property with the very capable assistance of Owen and Jacob. Whilst the process was a rollercoaster of a ride, namely due to frustrations with buyers and a volatile market, Owen and Jacob were tenacious in their approach and ultimately found the perfect buyer for my treasured home. The staff at the Stratford upon Avon office were always welcoming, friendly, engaging and above all, professional.

James · 21 June 2023

★★★★★ 5/5

Google

I have experienced Hamptons, Sharon and her team as both tenant and landlord. As a tenant, Sharon went out of her way to understand the type of property I …

Samuel · 16 April 2025

★★★★★ 5/5

Google

Hamptons (Grace) were fantastic throughout the process of us securing our new home. The communication and efficiency were second to none, and we wouldn't hesitate in using them again or recommending to a friend. Thank you all very much

Louise · 2 April 2026

★★★★★ 5/5

Google

We recently let a property with Hamptons in Stratford upon Avon. Shona and Jasmine delivered a superbly professional, sympathetic and informative service throughout the process, enabling us to secure an excellent tenant within a speedy timeline. They also recommended reasonably priced very skilled tradespeople and produced attractive marketing materials. I highly recommend Hamptons if you are considering a managed let.

Maggie · 27 September 2025

★★★★★ 5/5

Google

I just moved into Stratford and received excellent support from the staff at Hamptons. Sharon was extremely nice and helped me find a fantastic house for my needs, while Anna helped me sort out all the administrative work and was fast and attentive to reply to all my questions and messages :) Edit 04/09/19: I should mention that after being in my new place for a month the contact with Hampton's is still on going and I've received fantastic help from Katie Tucker of the Property Management team. She's always quick dealing with issues and calling people to sort things out straight away! It's really great to have the people at the office maintain their relationship and ensure everything is going well. Thank you! :)

Shanee · 21 June 2020

★★★★★ 5/5

Google

The team at Hamptons Stratford upon Avon are highly professional - Polly and Sharon have patiently guided us through all aspects of letting our property. A very special mention must go to Katie Tucker, our Property Manager. We live in Australia and Katie is always there for us, despite the difficulties associated with communicating in different time-zones! Katie is supremely professional, extremely efficient and overall a lovely person to work with. We don’t know what we’d do without her.

Hayley · 21 June 2020

★★★★★ 1/5

Google

Never before have I experienced such an arrogant, rude and poor service. From the moment we moved into our house we werent given instructions on the heating system, there were no washing machine plumbing points, nobody responded to our calls or emails with issues over the house for over a month, it took us not paying rent to get any kind of response. Polly and her team have been a total dissapointment, to the point we are now being blackmailed to pay £1700 in fees to re-list the property otherwise they wont release us from our tennany or give references. You expect a level of service from Haptons which is high, however it has been the worst experience of my life. AVOID.

Tim · 22 June 2019

★★★★★ 5/5

Google

Many thanks to the whole team at Hamptons for the most complete and professional service we could have wished for. The Sales team of Paul, Sara and Jacob helped ensure the sale of our house was as seamless as possible and the rental team of Polly ,Sharon and Laura worked a small miracle in a very short time to locate and secure a wonderful rental location whilst our new house is under construction. Great job and our heartfelt thanks Robin and Sandy Jackson

Robin · 22 June 2019

★★★★★ 5/5

Google

I found Hamptons a pleasure doing business with, Grace and Jasmine in particular were both professional but kind too! Would highly recommend them. Thank you for all your help in finding the perfect tenants for my home.

Safina · 16 February 2026