Trusted Agent profile
★★★★★
81 reviews across 2 platforms
1, Birmingham Road, Stratford-Upon-Avon, CV37 0AA
Edwards Land and New Homes's Stratford-Upon-Avon office at 1 is rated 4.1 out of 5 across 81 reviews on two platforms, including 73 Google reviews rated 4.0.
Every review we hold for the Stratford-Upon-Avon office, from every platform, shown as written. First names only.
5/5
FacebookWe bought our property through Edwards after 15 months of one awful experience after another. Laura was the only agent we had dealings with who was reliable, knowledgeable and tenacious. She communicated effectively and negotiated well with all parties in the chain. We always felt that Laura was on top of the situation when others were not. If it wasn’t for Laura, I’m not sure our house move would ever have happened! Excellent service and would recommend Edwards unreservedly.
5/5
GoogleFriendly, helpful & proactive estate agents, very engaging with viewers and diligent in progress chasing to move the sale along.
5/5
FacebookEdwards have restored my faith in estate agents, they were efficient, friendly and proactive. I would especially like to thank Joanne Draper who was my contact- other estate agents need to learn from you.
Hi Drenagh, we are so pleased that you had such a positive experience with us, it really is a pleasure. All the best for the future Joanna & the Team at Edwards
5/5
GoogleWe received fantastic service from everyone at Edwards, they are so friendly and professional, I would really recommend them. A special mention to Siobhan who was fabulous and found us 2 great properties which we have now bought, thank you!
5/5
GoogleVery happy with the service.
Thank you, Malcolm. We’re really pleased to hear you were happy with the service., The Edwards Team
5/5
GoogleI would absolutely recommend Edwards and their staff to anyone selling their property. All of the staff that I spoke with were so friendly and professional, I had total confidence in their guidance (they were right), with an special shout out to my main contact, Emily. A notoriously fraught process, made almost enjoyable, by a really great team. Thank you to all comcerned
5/5
GoogleWe strongly recommend Edwards Exclusive, in particular Jonathan Allkins, to anyone looking to sell their home. We’ve been very impressed right the way through the process: from initial valuation to fantastic photos to great marketing material to agreeing a sale to a hassle free exchange & completion process. Jonathan has been professional, friendly, hardworking and in regular contact throughout the whole process.
1/5
GoogleExceptionally poor service, rang twice last week, left a couple of messages with two different individuals and was promised a call back. Never heard a thing. Property we were interested in has now been changed to sold on their website. We also contacted other agents last week, who did return calls, so plenty of other professional agents available in SOA, don’t use Edwards!
As a family owned business, customer service is paramount to us, and so we are very surprised to read your review. It is only our main sales team that answer our phones and so we are slightly confused as to why we would have needed to take a message, as whoever answered the phone would have been able to help with your enquiry. We would be grateful if you could call us on 01789 414222 so we can discuss this with you further. We record all our phone calls and so if you can provide us with the day and phone number you called from, we’ll be able to listen to the call and investigate further. Please let us know if you are still looking for a property and we can see if we have any other suitable properties coming onto the market.
5/5
GoogleI’ve been renting a managed property through Edward Estate Agency, and my experience has been excellent. They work quickly to address any maintenance issues, and the entire tenancy process, both before and after signing the agreement, was flawless. I highly recommend their professional and efficient service.
1/5
GoogleCalled in to ask about a rental property. After been left standing while a team member pointlessly interrogated a client, with pointless ‘qualification’, it seemed I knew more about it than they did. Having succeeded all … More
5/5
GoogleAmazing service from Edwards. Jo and Mandy went above and beyond to help the sale proceed as smoothly as possible. Throughout they were friendly and professional, nothing was too much trouble. They were always at the end of a phone, which made the move so much easier.
5/5
GoogleClear and fast communication from arranging a viewing to completing an application. The whole process was smooth. One of the better estate agents we have dealt with over the years.
5/5
GoogleWe exchanged contracts yesterday after a very smooth process. We purchased through Nathan Winfield from the Ferndown branch. Throughout the process, which was extended due to the current house market movement, he has driven the rest of the chain of solicitors and agents to get us over the line. He has worked tirelessly to help us and checked in with both us and the sellers regularly to make sure that we were informed of any developments and to generally provide reassurance. Whilst we do not plan on doing this again any time soon, if we ever do then we will definitely insist on using Nathan and his branch again and i would recommend him to anyone who is thinking of moving to, from or within the area in the future. We are very satisfied customers! who are only disappointed that there is a 5 star limit on this review.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have just bought our first house and thank god the sellers chose Edwards to sell their house! Georgina McGorrigan was our contact throughout the process and she went above and beyond our expectations. She was friendly and helpful at all times, quick to answer all emails and regularly called with updates. Our solicitors were terrible, but Georgie dealt with them fantastically and frequently knew more about our case than our solicitors. If she is anything to go by, we would 100% buy/rent or sell through Edwards in the future.
5/5
GoogleI cannot be happier with the service I received from Edwards. My solicitor was bloody useless and the whole process was long and drawn out because there was a probate property involved... But Edwards were on the ball, professional, a step ahead the whole way along. What's more they were lovely people to deal with. 5 out of 5.
5/5
FacebookForget what you think about estate agents, Edwards are a cut above and in our case have really worked over and above to get us moved into our new property. My partners flat sale (through Edwards) fell through at the last minute and they manager to source another buyer and it was re-sold with in a week - they stayed in touch with us and chased solicitors on both ends. All the team are great but Laura in particular has been exceptional in keeping us informed and liaising between both vendors, buyers and solicitors. We originally put the flat for sale with a well known on line agent that proved to be a complete (and significant) waste of money. If we were to sell again we would contact Edwards as our first and only choice. As a nice finishing touch my partner received a huge bunch of flowers to help make our new property feel like home. Thank you :-)
5/5
FacebookFriendly and proactive agents. Positive staff who genuinely go the extra mile to find you a house. Agents that listen to what you need and work hard to find it for you.
Hi Sandra , thank you so much for your positive comments , we always want to go above and beyond for our clients and we hope you are all really happy in your new home , thanks again and all the best , Jo
5/5
GoogleRented our house with them. Great service from A-Z. We were overseas and they kept us updated via regular email..... Would use them again & recommend them....
5/5
GoogleWe were recommended Edwards by a family member. Laura Dawkes led the charge on our behalf and we could not be more pleased. The team kept us fully informed and were very proactive in regard to the marketing of the property and the sales process. We cannot fault them in any way, they have been brilliant. Pam Hurst
5/5
GoogleSuperior Service and attention to detail are just two of many attributes that we could list to describe our experience with Edwards. Quick to react, second to none marketing and communication , and achieved 15k over the asking price due to proactive and knowledgeable staff.
5/5
GoogleGreat, quick service
5/5
GoogleExcellent service. Professional, friendly and efficient. Always available to field questions. Highly recommend.
5/5
GoogleI carry out independent surveys for Clients who are buying properties from Edwards. I have found all the staff to be help and polite. Clients often remark what a good service they have had from Edwards.
5/5
GoogleExcellent service from Jo and the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Edwards Land and New Homes's Stratford-Upon-Avon office has 81 reviews across two platforms: 73 on Google, 8 on Facebook.
Edwards Land and New Homes Stratford-Upon-Avon is rated 4.1 out of 5 across all 81 reviews, and 4.0 out of 5 on Google from 73 reviews.
Edwards Land and New Homes Stratford-Upon-Avon, 1, Birmingham Road, Stratford-Upon-Avon, CV37 0AA.
