Trusted Agent profile · Stratford-upon-Avon
Verified
★★★★★
219 reviews across 2 platforms
3 Ely Street, Stratford-upon-Avon, CV37 6LW
Part of Belvoir, see every office.
Belvoir's office in Stratford-upon-Avon, at 3 Ely Street, is rated 4.7 out of 5 across 219 reviews on two platforms, including 142 Google reviews rated 4.8.
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Every review we hold for the Stratford-upon-Avon office, from every platform, shown as written. First names only.
5/5
GoogleI would recommend working with Belvoir to anyone looking for accommodations in the area! Thank you, Belvoir, for your constant support! Very good management team especially Jo and Mr.Martyn who look after us all the time .PositiveResponsiveness, Quality, Professionalism, Value
Thank you Alexandre - much appreciated.
5/5
allAgentsFrom the moment I requested a
From the moment I requested a viewing with Belvoir the team endeavored to make the process of me becoming a Tenant as simple and as speedy as possible.All the timescales were accurate and all communications were clear and concise.I moved in on time and without issue The team have been supportive with any queries and have an excellent support network of tradesmen to assist with and repair or maintenance requirements It refreshing to find a service that 'does what it says on the tin' and I would recommend Belvoir without hesitation
5/5
allAgentsI have used Belvoir Stratford
I have used Belvoir Stratford for more years than I can remember, something like 12 years, whilst I have been a remote landlord working as an expat in China, and they have done an excellent job in looking after my property in all ways, obviously most importantly in occupying it with tenants and maintenance. I have had full faith in their abilities. I recently sold the property and they even assisted in this regard, in a way that was beyond expectation. I highly recommend their services.
5/5
allAgentsThe whole team (Martyn, Jo
The whole team (Martyn, Jo and Sian) were always very helpful and at most times supportive when we found our landlord had decided to sell and thus given us notice. Despite a relatively quiet market, they kept us informed as new properties became available. We were fortunate to find a great place to move into and they made the process as smooth as possible, ensuring that no time was lost in the process. Throughout our 4 year tenancy Belvoir have been professional and courteous, dealing with any issues promptly and fairly. We have no hesitation in recommending Belvoir to anyone seeking a tenancy in the Stratford area.
5/5
allAgentsI have been renting my
I have been renting my property through Belvoir for almost 4 years. I was recommended them by a freind as I had a bad experience with a previous letting agency and was very wary about renting my property again. When I visited the office I was greeted with a warm freindly welcome by Martyn and the staff and knew I had come to the right place. I have only ever experienced an extremely professional team who goes out of their way to ensure your property is well maintained and any issues regarding maintenance is quickly solved. I have always used their miantenance people and work has been carried out to a high standard. I am away quite a bit throughout the summer, but I know I can leave my property in good hands and the tenants are satisfied that the work is done promptly. Having Belvoir as my letting agent gives me peace of mind at all times and I would recommend them to anyone.
5/5
allAgentsWe were concerned about
We were concerned about leaving the UK for an overseas posting, particularly as we had only been in our new house for less tha 2 years. From the first contact Belvoir made the process much easier by taking full responsibility to manage and let out our property - one less concern. Now after almost 8 years away from the UK not only have Belvoir maintained our property but have done an excellent job in finding reliable tennents. Keep up the great job!
5/5
allAgentsI have used Belvoir lettings
I have used Belvoir lettings for a number of years now to manage my property whilst it is being let out and I have never had any problem that they couldn't solve. I spend a lot of my time working abroad so cannot easily sort out issues but this is never an issue for the staff at Belvoir. If anything, they go above and beyond what could be expected often manking themselves available out of hours to support the tenant and me. In addition, they also sort out issues with the Maintenance Company - a function they could easily just pass my way. I would never consider letting out a propoerty without a letting agent such as Belvoir.
5/5
allAgentsWe have engaged Martyn of
We have engaged Martyn of Belvoir Lettings for 10 years now, and during that time he has provided us with a full service as we live outside of the country. He has found us good tenants and we have had very short periods of the property being empty. The contract which is used is fair to both parties, and we have only ever had one disgruntled tenant, which was due to the tenant not reading the contract, and when things go wrong you rely on the contract. We have also dealt with Jo who has always been very helpful and the office as a whole seems to work as a team. They have a data base of good maintenance teams whom they can call on to do jobs quickly, at a reasonable price. We find that their paperwork is excellent and rental payment always come through on time. We thoroughly recommend them and would certainly put any future properties we may have with this agent.
1/5
allAgentsI have been looked after by
I have been looked after by the best team of agents in the business for the past 13 years. In the past I have used other agents, until Martyn and Jo took over, they are by far the most professional. My properties have been kept in good order with excellent tenants, prompt payments in rents plus reasonable quotes for repairs. Both the properties that the team have managed have had long standing tenants which speaks for itself, both landlord and tenant are very happy with Belvoir in Stratford upon Avon.
5/5
allAgentsWe have been using Belvoir's
We have been using Belvoir's full management service to let our furnished property since early 2008. From the very beginning they made sure they were clear about what we needed from them, so we don't get bothered with the little things and are consulted about any bigger issues - it's always worked out exactly as we wanted. We are kept fully informed about matters such as changes in tenants, safety surveys etc. The staff have always been very reliable, quick to answer any queries and deal with problems (leaks, appliance breakdowns, etc) and courteous in all dealings with us. Our property is important to us, and we know it's in safe hands.
5/5
allAgentsI have used the Belvoir
I have used the Belvoir office in Stratford upon Avon to let my property for about six years now and the service I have received has been excellent: they have always found me great tenants, the property has always been well looked after, they take care of all necessary repairs and supply good tradespeople who charge reasonable rates. The office also handles all service charge payments which I was in the habit of forgetting. The staff are easy to deal with and respond quickly to any questions I may have. Living overseas, i need this level of service and it is in sharp contrast to the service i have had from other letting agents and my experiences in handling lets myself. I don't need to think about our Stratford property and that suits me fine.
5/5
allAgentsI have let my flat through
I have let my flat through Belvoir for nearly four years, since 2009. Over the years, there have been several problems, both major and minor, in connection with the property (from a vandalized parking pole to a bad leak in the shower), but every time, Belvoir has sorted it out with a minimum of hassle (and cost) for me. They keep me informed but relieve me from the responsibility of dealing with the nitty-gritty; the monthly account is a miracle of clarity and always arrives on time; and whenever I'm in Stratford and step in to say hello, I'm greeted by friendly faces and the patient handing over of the latest bunch of letters that I have stupidly forgotten to change the address for! I can strongly recommend Belvoir Lettings; I couldn't feel better taken care of.
5/5
allAgentsI would recommend Belvoir as
I would recommend Belvoir as letting agents. They handle lettings for my properties and I have always found them to be very professional in their dealings with me. I have had some excellent tenants who have been happy with the properties and the service they received from Belvoir. Both Martyn and Jo answer e mails and return calls promptly. On occasions when I have needed help or advice they have always gone the extra mile to help. On the one occasion I had problems with tenants Belvoir were very professional in the way they handled the situation. I would not hesitate to recommend them.
5/5
allAgentsI am very pleased with how
I am very pleased with how Belvoir Stratford upon Avon have handled my property. Since being with them I have had 2 tenants both have been very good and well chosen. When the 1st tenant left my property was re-let the next day with no need for any cleaning or decorating as the 1st tenant left it in a very good state. If anything small breaks down Belvoir deal with it and if it is something large that needs attention they get in touch with me. They are very helpful and advise me on the best most efficient way of dealing with replacement equipment, if I seek their help. I did consider using other agents but was recommended to them as they have a nationwide letting base which gives my property the best scope to be let to its full capacity. I would definately recommend them to other landlords.
5/5
allAgentsI first met Jo when I moved
I first met Jo when I moved to Stratford upon Avon following a traumatic divorce. I approached several agents in the area but Jo made me feel the most comfortable when I was at my most vulnerable. She talked me throught he procedure for becoming a tenant and talked through everything in plain English. She understood my needs and accompanied me on several viewings until I found the right property for me. I am now happily living in Stratford now owning my own property.
5/5
allAgentsI was a tenant of Belvoir for
I was a tenant of Belvoir for 2 years until the property I rented was transferred to a different letting agency. My experience with Belvoir was exceptional and I felt that my opinions were always well regarded. The staff are both approachable and professional, and my time letting from this agency was a pleasure. I felt it important to share this review as the agency who succeeded my tenancy was a poor comparison to that of Belvoir. I have had numerous problems that have still not been addressed regarding the property. If i was ever in the position to move house I would undoubtedly choose Belviour as my choice of agent.
5/5
allAgentsI have been using Belvoir as
I have been using Belvoir as a letting agent since the branch was formed and have been very, very pleased with the tenants they have found for me. I have specific requirements for people I let to and these are always listened to and respected - I prefer tenants who have been in or around the area for some time. I use Belvoir on a 'let only' basis and manage the property myself. Even though they don't need to they will always help/advise if I run into any problems and they keep me up to date on any changes in the law that I need to know. I can't speak more highly about the service I have received from them. Past letting agents I have used have been dreadful and very unhelpful. I am pleased to have stumbled on this site where I have the opportunity to say how happy I am with their service.
5/5
allAgentsWe switched to Belvoir 5
We switched to Belvoir 5 years ago due the poor services received from the previous agency. Since then we have had two excellent long staying tenants. Belvoir have proved very reliable and understanding of the landlord needs. We have consulted them also on matters unrelated to the property they let for us and their response has always been prompt and very useful. As a result we will shortly make a new property available for them to let. Highly recommendable.
5/5
allAgentsA refreshing
A refreshing experience after previously using disappointing agents. Belvoir have so far regained our faith in letting agents. They came across as laid back which to start with was slightly concerning, but our concerns didn't last long when the move and went incredibly smoothly. Very attentive staff and a very warm and friendly attitude. Belvoir clearly care just as much about their tennants as they do their landlord. We would definitely recommend Belvoir Stratford.
5/5
allAgents"A refreshing..."
A refreshing experience after previously using disappointing agents. Belvoir have so far regained our faith in letting agents. They came across as laid back which to start with was slightly concerning, but our concerns didn't last long when the move and went incredibly smoothly. Very attentive staff and a very warm and friendly attitude. Belvoir clearly care just as much about their tennants as they do their landlord. We would definitely recommend Belvoir Stratford.
5/5
allAgentsI have been working with
I have been working with Belvoir since 2007 when I entered the Buy To Let market as a Landlord. The help and guidance I received then and since has always been honest, comprehensive and extremely helpful. Martyn has built a great team around him who are always keen to help, and talking with my tenants they always have a positive impression too. I am always happy to recommend Belvoir in Stratford, be it to Landlords and Tenants.
5/5
allAgentsHouse sale in July
I instructed Belvoir in July 2019 to sell my house and at the beginning of September a buyer was secured. I found all staff at Belvoir helpful and very quick to respond to any queries. In particular it is clear that Sian has a very good knowledge of how the housing market operates and offers sound advice. Many thanks to Belvoir and I would have no hesitation in recommending them.
5/5
allAgents"House sale in July..."
I instructed Belvoir in July 2019 to sell my house and at the beginning of September a buyer was secured. I found all staff at Belvoir helpful and very quick to respond to any queries. In particular it is clear that Sian has a very good knowledge of how the housing market operates and offers sound advice. Many thanks to Belvoir and I would have no hesitation in recommending them.
1/5
allAgentsAs usual, when this property
As usual, when this property becomes vacant, I asked Martyn's team to find me a new tenant. Before we had finished renovations, several viewings were booked by Sian, but the first one took up the rental and was installed within a week. I have always been pleased with the speed that Belvoir Stratford manage to find us a new tenant, such that I wouldn't think about going elsewhere. Always very friendly and everything spot on.
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