5/5
Belvoir have dealt with my property for many years now and offer an excellent service to both me and my tenants. Very helpful and prompt in relaying information and have alway found excellent tenants. Well done to Martyn and his team.

Trusted Agent profile Β· Stratford-upon-Avon
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219 reviews across 2 platforms
3 Ely Street, Stratford-upon-Avon, CV37 6LW
Part of Belvoir, see every office.
Belvoir's office in Stratford-upon-Avon, at 3 Ely Street, is rated 4.7 out of 5 across 219 reviews on two platforms, including 142 Google reviews rated 4.8.
Every review we hold for the Stratford-upon-Avon office, from every platform, shown as written. First names only.
5/5
Belvoir have dealt with my property for many years now and offer an excellent service to both me and my tenants. Very helpful and prompt in relaying information and have alway found excellent tenants. Well done to Martyn and his team.
5/5
Hassle free process and very friendly staff. Rented property in Huxley Court. Had small issues with boiler and main door but it was fixed with help of professionals in a day. Everything was taken care by Belvoir. I highly recommend.
5/5
Very professional and staff are above and beyond the call of duty
Thank you for your great feedback!
5/5
Staff from Belvoir very helpful and friendly.
Thank you! We're glad to hear you've had a positive experience. We really appreciate the recommendation!
5/5
Very good service provided by wasim Shah.
Thank you! We're glad to hear you've had a positive experience. We really appreciate the recommendation!
5/5
Very good management team who look after us and our tenants.
Thank you for your kind words! Weβre proud to support both you and your tenants and appreciate your trust in us.
5/5
Very professional everybody that has contacted us and very quick with responses great estate agent to deal with π β¦
Thank you for your great review.
5/5
My daughter is a college student and needed to find an apartment in the UK. Being an international student, there are a few more hoops to jump through to get everything aligned, timezone differences, etc. The Stratford office, Jo in particular, was awesome in getting everything worked out. They were very conscious of the covid isolation restrictions and made sure that when my daughter was handed the keys to her apartment, it was a safe and hospitable experience. Well above my expectations.PositiveResponsiveness, Quality, Professionalism
5/5
Always helpful and efficient . Would recommend Belvoir without hesitation.
Thank you so much! Weβre thrilled to hear youβve had a positive experience and truly appreciate your recommendation.
5/5
Very open and thorough service
Thank you! We're glad to hear you've had a positive experience. We really appreciate the recommendation!
5/5
Great and friendly service
Thank you! We're glad to hear you've had a positive experience.
5/5
Always Pleasent and helpful with advice.
Thank you Lynda.
5/5
Excellent team. Professional and friendly. Highly recommended for finding rentals to your specifications in the area.
Thank you so much for such a wonderful review.
5/5
Jo was excellent in supporting me to find a flat to rent when my deadlines were beginning to become tight. Her customer service was impeccable. I also thoroughly appreciated the welcome gift from Belvoir! upon moving in. Thanks again!PositiveResponsiveness, Professionalism
Thank you Laura, that's very kind.
5/5
Belvoir have been amazing agents for our rental. From the friendly service when showing us different properties, to getting us all set up and moved in and for responding with incredible efficiency whenever we have a problem. Their contractors give far quicker service than we ever had from our expensive home care contracts in our old home. Highly recommend them. Best rental agents we've ever come across (and we've had many between us over the years).
5/5
"Very..."
My partner and I rented properties managed by Belvoir for just over 3 years and our experience with them as the managing agent was really positive. They made the process of applying of the properties easy and smooth and the two properties we rented were both in excellent condition when we moved in. Belvoir were also extremely responsive when ever we had a problem. Anything urgent such as water or heating was dealt with immediately and anything requiring less urgent attention was generally fixed within a few days. The second property we rented was put up for sale and we had to ask for an extension to the tenancy twice while we finalised the purchase of and move to our current home and they were very helpful and supportive in securing this for us. This was such a huge help as it made things just a whole lot less stressful knowing we didn't have the worry of having to find short term accommodation, storage and boarding for our dog while we completed. If you are looking to rent then I would definitely recommend you look at renting a property being managed by Belvoir. Our experience was that they look after tenants as well as landlords.
1/5
Pig sty. Wasted my time
Pig sty. Wasted my time showing me around a house in extremely poor condition. Called to check I was coming because they didn't want to waste their time but they are happy to waste my time. The condition of this property was vile. Filthy dirty carpets, cupboards and wardrobes. Truly disgusting.
We are sorry the property you viewed did not come up to expectations, but it was stated in the description that it was undergoing works. It is also worth noting that the description stated no children which sadly made the property unsuitable for your requirements.
5/5
Konstantinos
We were looking for a house and as always the last 5 years we went to belvoir because of Sian and Jo! They were more than helpful and kind with us that I couldn't go somewhere else! They have helped as a lot these years and me and my wife we really appreciate that from them I would recommend to all my friends go there if they are looking to move Again a BIG THANK YOU Belvoir and specially Jo and Sian
5/5
All very efficient and helpful . Deborah has always been very supportive .
Thank you for review, we will pass your comments onto Deborah.
5/5
A refreshing experience after previously using disappointing agents. Belvoir have so far regained our faith in letting agents. They came across as laid back which to start with was slightly concerning, but our concerns didn't last long when the move and went incredibly smoothly. Very attentive staff and a very warm and friendly attitude. Belvoir clearly care just as much about their tenants as they do their landlords. We would definitely recommend Belvoir Stratford.
1/5
Lie after Lie from belvoir
DO NOT RENT with them. They just started properties for sale too! If they are this bad with rented then they will be the save with buying and selling! OMG no do not use their services. I have worked in this industry in London and they will be so bad at it because they lie so much. Everything they said and did and have responded to on google reviews is utter rubbish. PLEASE do not use them my family and I can't emphasise how bad they are. We are a hard working very respectable family. I have an OCD for cleaning so the property is now spotless it was a filthy hovel when we moved in and they lied constantly. The property is on the finish line of Stratford Upon Avon racecourse and they say it was quiet well NOT true the races are ok no problem it's the campers they rave on until 4am they wee up the back of your garden and shout and swear and well not sure what else but I am sure that the babies next door don't want to hear that PG!
5/5
I want to thank the staff for the excellent choice, responsiveness and the highest service.
Thank you Ivan - much appreciated.
5/5
I cannot praise highly enough
I cannot praise highly enough the fabulous service I had from Belvoir Lettings in Stratford upon avon. The viewing was relaxed, friendly and informative. The property was beautiful and the application process easy and extremely fairly priced. When a situation sadly made it impossible for me to go through with my rental, the staff (Jo and Sian), were unbelievably understanding and supportive and I received a full refund on my deposit. 5 stars are not enough! I wholeheartedly recommend Belvoir lettings department and will definitely be renting through them when circumstances allow.
5/5
Nothing was too much
I rented off belvoir for many years and can honestly say it has been 5* service from start to finish. Nothing was ever too much trouble. Sian and jo were always on the other end of the phone when I needed them. Wouldn't use anyone else.
Can I ask, did the letting agent keep a spare copy of your keys? A friend has been asked to give them a spare set for emergencies but have been advised by someone working in social housing that this is not normal practice. TIA
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