Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAlways there for us
Throughout the long drawn out sale of our property, Francesca Leighton-Scott and her team provided exemplary service. Professional, friendly, approachable. In particular dealing co-operatively with another agent, following up leads and dealing with the need to conclude urgently for personal reasons. Highly recommended.
Marian · 7 April 2024
Agent replied · 23 November 2024
Thank you for your kind words Marian. It has been a journey, and I am so pleased that the patience and persistence paid off. It was a pleasure working with you both. Kindest regards, Francesca.
★★★★★ 5/5
TrustpilotProfessional, friendly and helpful
From my initial contact with Lexi, subsequent viewings with James, and diligent follow-up from Lexi I found them to be professional, friendly and helpful throughout.Lexi is truly an asset to the Knight Frank team.
Customer · 13 September 2024
Agent replied · 23 November 2024
Thank you so much for your kind words. It was an absolute pleasure to help you and we hope to work together again in the future! If we can ever be of assistance, please do let us know.Best wishes,Lexi and James
★★★★★ 5/5
TrustpilotVery positive experience!
Ines was excellent from start to finish - super proactive and communicative. A country mile ahead of other chaotic estate agent dealings I’ve had in the past over the years!
Ed · 13 November 2024
Agent replied · 23 November 2024
Thank you Ed for your feedback, So pleased I was able to assist with your search!All the best, Ines
★★★★★ 5/5
GoogleI would just like to say that Samantha from Knight Frank has been exceptional in managing the sale of my late parents house. Things haven't been easy with a pandemic & delayed searches but she has remained positive with the sale, communicating well, keeping everyone informed & above all chasing those that needed chasing to then conclude the sale in December. Thank you Samantha for all your input & professionalism.
Colette · 11 October 2021
Agent replied · 23 October 2024
We appreciate you taking the time to review our service Colette and for your kind words. We’re all so glad we got there for you.
★★★★★ 5/5
TrustpilotGreat Experience
James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!
Alexander · 30 June 2024
Agent replied · 23 November 2024
Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James
★★★★★ 4/5
GoogleSam really helped us all through the purchasing process. Very personable and focused on meeting the needs of the chain. I don't think we would have achieved the timings we needed without her tenacious attitude. It is worrying when it goes quiet so a brief email/text just saying 'we are working behind the scenes don't worry' would be appreciated but overall we were very happy and impressed. You were certainly the most competent estate agency of the whole chain!!
Rachel · 25 October 2018
Agent replied · 23 October 2024
Dear Rachel thank you for taking the time to write this review. Your comments have been passed on to Samantha. We hope you will be very happy in your new home. With best wishes from all the team at Knight Frank.
★★★★★ 5/5
GoogleThis was my first time selling a property, and after an initial disappointing experience with a another agent, i decided to go with Knight Frank. And I couldn’t recommend them enough. They were more than just agents, they really go the extra mile to help you and will work hard to solve any problems along the way. Samantha was a great agent and I am grateful to her and the KF team for the past few months.
Ali · 25 October 2019
Agent replied · 23 October 2024
Thank you very much for the feedback. Giselle, Norma and the team at Knight Frank are delighted we could assist you with the sale and wish you all the best in the future.
★★★★★ 5/5
TrustpilotTop guys always willing to help
Top guys always willing to help. Efficient and proactive.
Ethereal · 3 September 2026
Agent replied · 23 September 2026
Thank you ever so much for your kind words. It is pleasure assisting you!
Knight Frank Kings Cross
★★★★★ 5/5
GoogleWill has been so supportive throughout our sale, especially in the last few weeks to get to exchange. His dedication to the cause and patience are truly commendable. He has been our lynchpin, maintaining communication channels beween all parties concerned and responding quickly to queries by phone or email. His charm is certainly an added bonus!
I must also mention Sue, our viewing lady who made that aspect so much easier, with her calm, friendly and professional manner.
I have no hesitation in recommending Knight Frank - Stratford. Their staff are courteous and professional especially Lauren.
I do not often write a review but in this instance It is richly deserved - well done and thank you Will.
Majella · 25 October 2017
Agent replied · 23 October 2024
Thank you so much for your kinds words and taking the time to review our office. We'll be sure to pass your comments on to Will, Lauren and Sue.
★★★★★ 5/5
GoogleA slick, efficient and highly professional team at Knight Frank in Stratford Upon Avon. They lead the way in providing a superb service throughout the process of selling (and buying). Their marketing knowledge and photographs of our home were exceptional - the images sold our property without a doubt. Samantha was quietly calm and efficient and superbly effective when we got to the end of the process and things needed to push forward - we would recommend them highly to anyone to negotiate what can be an unpredictable and stressful process.
Many thanks for all your help and support throughout.
Warwick · 25 October 2017
Agent replied · 23 October 2024
Thank you very much for your kind words which have been passed on to Samantha and the rest of the team here at Stratford upon Avon. We hope you are settling into your new home.
★★★★★ 5/5
GoogleSamantha lead the team which oversaw the sale of my property.
There were a few frustrating months where the market appeared quiet and I was seriously let down by a prospective purchaser that had signed his contract to purchase then decided to withdraw!
Samantha remained confident in the market and with Andrea's enthusiasm a new purchaser was quickly secured. This time at the asking price. The sale proceeded smoothly and Samantha kept me closely informed of progress, even whilst on holiday.
I would have no hesitation in recommending KF in the sale of residential property in Stratford upon Avon.
Jamie · 25 October 2017
Agent replied · 23 October 2024
Thank you for taking to the time to recommend our office. We'll be sure to pass your comments on to Samantha.
★★★★★ 5/5
GoogleFrom Knight Frank's first visit, when James and Will were so accurate and intuitive in assessing the property, we knew that they were the right people to sell our house. Will Ward-Jones then skilfully managed the sale, which went very smoothly. Will gave us great advice when needed, and his friendly and approachable manner was backed up with total professionalism, efficiency, and an excellent knowledge of the market. I can thoroughly recommend the Stratford office. Thank you to Will, James, and all the team at Knight Frank.
Clare · 25 October 2017
Agent replied · 23 October 2024
Thank you taking the time to write a review. We'll make sure to pass on your kind words to Will, James and the rest of the team.
★★★★★ 5/5
GoogleWe have been absolutely blown away by the sheer professionalism, dedication, commitment and hard work of Samantha and the sales team at Knight Frank. Having had a disastrous experience with two previous estate agents who had failed to sell our beautiful home in over a year, Samantha found us a buyer in under a month. However, when this sale fell through the proactive and determined team secured us another buyer within a further three weeks. The complicated chain led to some genuine challenges but at all times Samantha kept things on track by ensuring an appropriate degree of challenge and support to the relative parties. She was a delight to work with and kept us positive. We are so grateful.
Mr · 25 October 2017
Agent replied · 23 October 2024
Thank you for taking the time to write a review. We'll pass your kind words on to Samantha.
★★★★★ 5/5
TrustpilotEhteshaam has been a great help he…
Ehteshaam has been a great help he always gets back to me by return. I contact him regularly and he always has the correct information back to me same day.
Denise · 1 November 2024
Agent replied · 23 November 2024
Thank you very much for your glowing review Denise! It is always a pleasure assisting you and your team. Please continue to contact me for any assistance you require and I will be more than happy to assist you.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotDaisy is very attentive
Daisy is very attentive, mature and realistic. She made the whole process very easy, keptme informed and I always felt that she was looking after my interests. I really enjoyed working with her and she is a star.
Johnwbalsdon · 18 June 2024
Agent replied · 23 November 2024
Thank you so much John for your lovely review. It is always a pleasure working with you and looking forward to continuing to work with you in the future.
★★★★★ 5/5
TrustpilotBeth was amazing
Beth Tighe has been one of my favourite agents as I looked for a new home. She took time to understand our needs, was patient and even put up with my abruptness and over excitement!
HD · 8 August 2024
Agent replied · 23 November 2024
Thanks for your kind review Has. It was delightful working with you, and no doubt we will cross paths in the future! Best, Beth
★★★★★ 5/5
TrustpilotKnight Frank are an excellent company…
Knight Frank are an excellent company and are very professional in all they do. Our representative from Knight Frank was Chanell Quire who is truly amazing. She was always responsive, chased up both myself as the Seller and was always speaking to the buyers to make sure that everything that needed attention was being done. She chased up the lawyers as well when necessary. I recommend her highly as well as Knight Frank. I would always use them in the future. Top class professional service.
Stan · 24 September 2024
Agent replied · 23 November 2024
Dear Stan,Thank you so much for your feedback. I’m glad we got you the result you wanted. It’s been a pleasure representing you in the sale of your home.Wishing you the very best, and please let us know if we can be of further assistance in the future.Kind regardsChanell & the Knight Frank Hampstead & Belsize Park team
★★★★★ 5/5
TrustpilotGreat Experience with Knight Frank
Charles Olver at Knight Frank Chelsea is a great agent to have worked with. Always professional, nice and oriented towards a great buying/selling experience, I highly recommend working with Charles if you are looking for a property in the Chelsea area. Thank you!
Friedrich · 8 March 2024
Agent replied · 23 November 2024
Thank you, Friedrich. It was a pleasure working with you. We look forward to working with you and the family again soon. Knight Frank Chelsea enjoyed working with you.
★★★★★ 5/5
TrustpilotSuper Prime Rental Search
I recently had the pleasure of working with Jamie-Leigh and Amy and I cannot recommend them highly enough! From our very first call it was clear that they are expert in the super prime lettings property market. Their knowledge, professionalism, and dedication was truly exceptional.They went above and beyond to ensure that every property we viewed met my high standards. They were able to provide exclusive access to some of the most sought-after properties in the area. This level of service is truly unparalleled.Throughout the entire process, they were always available to answer my questions and provide valuable insights.If you are looking for super prime property lettings agents who are knowledgeable, professional, and truly cares about their clients, look no further than Jamie-Leigh and Amy.They are simply the best in the business!
Katharine · 23 September 2024
Agent replied · 23 November 2024
Dear Katharine,Thanks so much for your kind review, it really means the world to us.It was a pleasure to assist you with your search and I look forward to working with you again in the future! All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
★★★★★ 5/5
GoogleWe had a great experience working with Samantha at the Knight Frank Stratford-upon-Avon office. Throughout the process of us purchasing a house with KF, Samantha was nothing but accommodating with our requests. Very thorough, considerate and also persistent in ensuring all parties were able to move as fast as possible, which is never easy when dealing with an old and listed property. We have no hesitation in recommending Knight Frank, Samantha and also Norma who kindly helped with umpteen visits to the property. Thank you.
Emily · 25 October 2016
Agent replied · 23 October 2024
Thank you very much for your kind words with regards to Samantha, Norma and the team. We all hope you are very happy in your new home.
★★★★★ 5/5
TrustpilotBrigette from Renewals handled my lease extension efficiently and with good communication throughout.
The process was started early enough that there was no rush at the end, and when I needed some extra time to review things, it wasn’t a problem. Everything went smoothly overall.
Sunmee · 23 October 2025
★★★★★ 5/5
TrustpilotI have had Knight Frank as my letting…
I have had Knight Frank as my letting agents for years and they have been excellent as has Henna Ellahi has been most helpful and efficient with my recent request -thank you! Hilary SH
Hilary · 19 August 2024
Agent replied · 23 November 2024
Thank you Hilary for your really kind review. It was a pleasure assiting you and I am so pleased we got everything sorted. Thank you again. Henna
★★★★★ 5/5
TrustpilotThank you Yemi!
Knight Frank have been managing my rental property for 2 years, and Yemi has been been my POC for the past few months. He has been excellent - a marked improvement on the previous POC - with great communications and responsiveness.
Rebecca · 11 April 2024
Agent replied · 23 November 2024
Thank you Rebecca. It is really wonderful working with you and I am pleased you are happy with my service. Yemi
★★★★★ 5/5
TrustpilotVinnie from Renewals has been…
Vinnie from Renewals has been fantastic! He has been responsive, pro active and took on board my concerns. Thanks to his efforts, the renewal process for me this year has been very smooth and stress-free! Would highly recommend Knight Frank and Vinnie!
Daphne · 22 March 2024
Agent replied · 23 November 2024
Dear Daphne,Thank you for the lovely review.It was a pleasure to assist in securing the renewal of your tenants.Kind regards,Vinnie
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