Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGoodman Fields Property Manager Review
My Property Manager and the team was responsive to my tenant's needs and took great care of my apartment unit in the last 5 years. In particular, I have to thank Ms. Toru Yoshioka for her strong execution abilities and attention to details.
Brenda · 10 July 2024
Agent replied · 23 November 2024
Hi BrendaThank you so much for your generous words. I am delighted to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regards,Toru
★★★★★ 5/5
TrustpilotExcellent Professinal Service
Knight Frank has been our Rental Management Agent for over 10 years and we have always received excellent professional service.In particular Josh Ward-Brickett from Management and Brigette Bulan from Renewals have been so helpful in assisting us in recent months.
Chen · 29 August 2024
Agent replied · 23 November 2024
Thank you Chen, we are very glad to continue to uphold the high standards you expect. Josh and Brigette
★★★★★ 5/5
TrustpilotAmazing help and support from Walid…
Amazing help and support from Walid Javadi in finding the right place for me and settling in. Walid was very professional, responsive, full of care and attention to detail - really like no other agent I have met before. Thank you Walid for your great job!
Ivan · 14 May 2024
Agent replied · 23 November 2024
Dear Ivan,It was thanks to your swift cooperation that we were able to close and ensure a smooth process for all parties involved. I hope very much that you will enjoy your new home, and look forward to us working together once more.Best, Walid
★★★★★ 5/5
TrustpilotI couldn't ask for better.
I want to draw attention to the immediate impact my new Property Manager Ruby Goddard has made. Upon taking over my account she had to sort through and relay a number of costly unresolved issues (not the best way to be introduced to a client). We worked together and within three days she clarified, negotiated and settled action to be taken - I couldn't ask for better. Thank you Ruby and also thanks to Heather Smith the Regional Property Manager for her ability to find and appoint good people.
David · 20 September 2020
Agent replied · 23 November 2024
Thank you for your kind words David. I’m glad I could be of help, and I look forward to continuing to work with you.Kind regards, Ruby
★★★★★ 5/5
TrustpilotShannon Adjei was so helpful through…
Shannon Adjei was so helpful through the process of the end of tenancy and the tenants deposit. It was good to have someone who knew the system and could guide me through a potentially tricky process.
Philippa · 30 October 2024
Agent replied · 23 November 2024
Thank you Phillipa for your kinds words. I’m glad I could make the process easier for you. If you need help again, don’t hesitate to reach out!Kind regards,Shannon
★★★★★ 5/5
TrustpilotGreat experience with them
Great experience with them. Been a tenant for 4 years and KF manages the property. Always replying within a couple of hours, and it's been a great relationship so far.
Alexandre · 18 May 2026
Agent replied · 26 May 2026
Dear Alex
Thank you for taking the time to write a review.
I am pleased that we were able to achieve a positive outcome with this year’s rent review.
Kind regards
Brigette
★★★★★ 5/5
TrustpilotKnight Frank Tower Bridge
Vinnie from Tower Bridge was a fantastic help for us finding a flat. He was knowledgeable about the properties, open and honest, and was able to provide a tour of all of the amenities in the building through the good relationships he clearly had there. Additionally, Vinnie was able to communicate with the landlord and efficiently achieve mutually agreeable terms for our tenancy period. I would recommend his services to others.
Alex · 6 May 2022
Agent replied · 23 November 2024
Dear Alex,It was an absolute pleasure to assist yourself and Jessica.I wish you all the best in your new home.Thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotSmooth experience with Knight Frank as a property manager
Knight Frank is a property manager at the flat I'm renting. My experience with them is nothing short of perfect. It was hassle-free to sign a contract. Now, our property manager Mo Govani is very responsive to our queries to ensure our issues are always resolved quickly.
Denis · 17 April 2024
Agent replied · 23 November 2024
Denis, thank you for your kind words. It is my pleasure assisting you with your property. Mo
★★★★★ 5/5
TrustpilotCustomer Oriented Service
A very customer oriented service and friendly staff. I highly recommend Knight Frank especially if you are living abroad and need to use a real estate agent for your property in UK. My property manager Jason Nwimo is very helpful and doing a great job for us. Well done Jason!
Hakan · 16 February 2024
Agent replied · 23 November 2024
Hi Hakan,Many thanks for your review here. I'm always happy to assist, please do not hesitate to contact us should you need anything else at all.Kind Regards, Jason
★★★★★ 5/5
TrustpilotWould happily work with Beth Tighe again.
Have had a very efficient and well informed process with Beth Tighe since day one of viewing my property. It’s been clear and straight forward with a warm “welcome” kind of service which immediately puts you at ease during a very stressful time of moving homes. Would gladly put my trust in her again.
Johanna · 21 October 2025
Agent replied · 23 October 2025
Hi Johanna, thank you for your kind words ! It has been a delight working with you and I wish you many happy years in your new home. Best, Beth
★★★★★ 1/5
Trustpilot2 years of renting stress
Before renting a flat managed by this company, I would not have expected the experience to be so difficult. The points below describe my personal experience during a two-year tenancy so that others can form their own opinion.
Fair · 12 March 2026
Agent replied · 20 March 2026
We are really sorry to hear about your experience. We haven't been able to locate your details, but please do reach out to complaints@knightfrank.com so we can look into this for your further and work to resolve the issues. Thank you and please accept our apologies again. Knight Frank
★★★★★ 5/5
TrustpilotKev was absolutely incredible
Kev was absolutely incredible. His responsiveness, knowledgeability and dedication are the best I have ever experienced. Cannot recommend him more highly, and after this experience, Knight Frank will be my first port of call for any future real estate searches. He was truly excellent,
Kris · 6 June 2024
Agent replied · 23 November 2024
Dear KrisThank you so much for your lovely review, you know where I am if you need me.Kev
★★★★★ 5/5
Trustpilotthe new tenancy went well
the new tenancy went well. Also the leaving of the previous tenant.
Mail · 15 September 2026
Agent replied · 23 September 2026
Thank you so much for your thoughtful review! We're really happy to hear that everything went smoothly with both your new and previous tenancies. We truly appreciate your kind words and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotFlat search
I truly appreciated my experience with James Szalay. He has provided clear guidance, taken the time to address my queries and proactively updated me throughout the process. Highly recommend him to anyone in search of their next home!
Othmane · 11 March 2026
Agent replied · 20 March 2026
Thank you for the kind review, Othmane.
It’s been a pleasure helping you through the process, and thank you for being so efficient.
Please do let me know if there is anything else that I can help with at all.
Very best,
James
★★★★★ 5/5
TrustpilotAbsolutely Outstanding Service from Beth Tighe!
I had the pleasure of working with Beth Tighe as my lettings negotiator, and I couldn’t be more impressed. From the very beginning, Beth was incredibly professional, knowledgeable, and attentive. She made the entire process smooth and stress-free, always going the extra mile to ensure everything was handled with care and efficiency.
Yvonne · 22 May 2025
★★★★★ 5/5
TrustpilotFive stars to a very effective team
Extremely well structured team with continuous and super prompt service. Well coordinated between specialisations and delivering results in every query. Very impressive. My main contact Shantel Sikanartey has always exceeded my expectations with what i consider premium customer service.
Michael · 16 October 2026
★★★★★ 5/5
TrustpilotKev was a great agent
Kev was a great agent. Even though we didn't end up going with their properties he was timely, honest and not pushy. Very responsive and clear about what each property offered in benefits and drawbacks.
Kane · 1 November 2024
Agent replied · 23 November 2024
Thank you for the kind words! I'm glad to hear you felt well-informed and supported throughout the process, even if it didn’t lead to a match this time. It was a pleasure working with you, and if you ever find yourself looking again, I’d be more than happy to help. Best of luck with your next steps!
★★★★★ 5/5
TrustpilotLetting of property
I had an excellent experience with Knight Frank. I dealt with Vinnie Selvakumar - he was professional, understood my requirements, and was able to obtain a great outcome for the let of my apartment. I would thoroughly recommend him.
Reza · 29 August 2024
Agent replied · 23 November 2024
Dear Reza,Thank you for the lovely review.It was a pleasure to assist you in your renewal.Thank you again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotBig thanks to the Wimbledon Village Lettings Team
A very big thank you to Laura and the lettings team in the Knight Frank Wimbledon Village office regarding the recent re-letting of our property. Always super professional and very pro-active. Great attention to detail and always on hand to provide valuable assistance with all regulatory requirements for landlords.
Susan · 21 February 2024
Agent replied · 23 November 2024
Thank you Susan for this lovely review. It is a pleasure working with you too and we are delighted to have achieved another great result for you and your husband. Looking forward to the next one! Laura
★★★★★ 5/5
TrustpilotEfficient Rental Process
A great experience with the rental process all thanks to Zuzanna who showed us all we asked to see (and many more apartments to get a feel for the building). Many thanks. Quick / efficient process.
A · 9 October 2024
Agent replied · 23 November 2024
Thank you so much for your lovely feedback. It was so lovely to meet you and I’m thrilled we could find the perfect property for you! Wishing you all the best. Zuzanna
★★★★★ 5/5
TrustpilotA Sincere Thank You to the Knight Frank…
A Sincere Thank You to the Knight Frank Team from the 60 Curzon Concierge TeamWe would like to express our sincere appreciation to the Knight Frank team for their outstanding service and support. Your professionalism, expertise, and commitment to excellence have consistently made a positive impact on both our residents and staff. We value the seamless collaboration we share and look forward to continuing this strong partnership.Thank you for being an invaluable part of the 60 Curzon community.Warm regards,The 60 Curzon Concierge Team
Curzon · 6 December 2024
Agent replied · 23 December 2024
Thank you for your kind words, it is a pleasure to work with such an informed, diligent and proactive team. We very much look forward to continuing working together well into 2025 and beyond.Kind regards,Alastair & the Knight Frank Mayfair team
★★★★★ 5/5
TrustpilotI am very pleased with the service of Mr Edwin Chan
I am very pleased with the service provided by Mr Edwin Chan , Knight Frank Tax Consultant . Edwin is very efficient in handling my rental tax submission for the last few years and he is always ready to assist whenever I raise any queries . I was truly impressed when he took the efforts to e mail and call me on some tax issues when he was on sick leave !! His professionalism truly reflects on Knight Frank’s global brand name . Thank you Edwin for all your help :)) Adeline
Adeline · 4 March 2020
Agent replied · 23 November 2024
Hi Adeline,Thank you very much for your review. It was a pleasure to assist you so please do not hesitate to e-mail and call me whenever you have tax issues, as I am here to assist you. Kind regards,Edwin
★★★★★ 5/5
TrustpilotJust amazing
Just amazing! Worked with Summer White on renting out one of our properties. Not only did she over deliver but she made us feel important, valued and listened to what we wanted. Tailored service from an amazing group. Would not recommend highly enough!
RAHUL · 6 June 2024
Agent replied · 23 November 2024
Dear Rahul, Thank you so much for your kind words. I am delighted that we have found great tenants for you. Please let me know if there is anything else I can assist you with in the future.Best wishes,Summer
★★★★★ 5/5
TrustpilotGreat service!
Knight frank have helped me a lot when it comes to property management and checking whether everything is running smoothly. There was no problem with the apartment I am staying at. And when I reach out for any issues, they received and reply the email immediately.
Lysa · 10 April 2024
Agent replied · 23 November 2024
Dear Lysa, thank you for the nice review and loyalty to Knight Frank. This was the utmost pleasure to work with you and fulfil your expectations. Hope to work with you more in future. Anastasiia
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