Kelly Homes reviews

★★★★★ 4/5

Trustpilot

we were very impressed by Elaine…

we were very impressed by Elaine Birkley's management of the sale of our property. Elaine was able to drive up the initial bids and then stayed involved during the completion process, regularly liaising with both solicitors, and ensuring the sale was put to bed with no price slippage

Andrew · 6 June 2023

★★★★★ 5/5

Trustpilot

Thanks to the team for brilliant…

Thanks to the team for brilliant support in my buying of my house answered all my questions and moved the sale along quickly without issue. Special thanks to Victoria StuartEvie Law

Patrick · 4 April 2024

★★★★★ 5/5

Google

Hands down the best Estate Agents I have ever dealt with. Rav is truly an asset to the company she helped me get everything done within 5 weeks from accepted offer to exchange. All the staff at the dorridge branch were fantastic. The whole …

G · 17 April 2023

★★★★★ 5/5

Trustpilot

Couldn’t of wished for better

Couldn’t of wished for a smoother process. Single mom with not a lot of experience with the property market; Dominic and his team went out of their way to make my purchase as easy as possible and most importantly, got me the price I wanted for my property. I couldn’t recommend the team highly enough - a rarity to find an honest, transparent estate agent.

Aimee · 6 December 2019

★★★★★ 5/5

Trustpilot

Steph was incredibly helpful in…

Steph was incredibly helpful in achieving a win-win outcome for both landlord and tenant following an annual review, for which my 93 year old Dad & I were most grateful. Thank you.

MR · 19 June 2025

★★★★★ 5/5

Trustpilot

Really good experience

Really good experience with them as letting agents to help us find a rental property. Chiara was great!

Tory · 23 October 2024

★★★★★ 5/5

Trustpilot

Fabulous customer support

I have been dealing with Evie, I can’t express how fabulous she has been! Being a newbie to the property world, can’t thank her enough for the information and help she has provided me with! Has made everything so clear to me, giving me confidence in searching for a new home! Her customer service and attitude and attention towards her role is outstanding!

Maisie · 8 March 2024

★★★★★ 5/5

Google

The team, Evie and Chiara were helpful and kept a consistent level of communication in order to facilitate the smooth transition of the tenancy. Evie went above and beyond in her efforts and was exceptionally approachable and helpful.

Deepak · 27 March 2025

★★★★★ 5/5

Trustpilot

Thank you to Olivia for our Market Appraisal

Olivia Amos-Plant completed a market appraisal for us and we were very impressed by her knowledge of the market, subsequent advice provided and overall professional manner. We have since decided not to move just yet but hope that Olivia is available in the future to help us as we instantly felt confident in her expertise and ability to steer us through a daunting house move.

Mary · 29 June 2018

★★★★★ 5/5

Google

Excellent first letting service throughout. Kate was friendly and prepared throughout, making the decisions around letting my property for the first time completely painless. Thereafter, Kate and Chiara were great in getting everything up and running. Super responsive and always in control.

Dan · 17 April 2023

★★★★★ 5/5

Trustpilot

Excellent Service

Ann supported the process all the way. It was challenging at times, due to outside influences, but Ann kept the faith and professionally guided the sale through.

Stephen · 9 April 2024

★★★★★ 5/5

Trustpilot

They go 'above and beyond'

My main concern, being the Executor of a close friend's estate, was the sale of the property. Fortunately, the recommendation from Emma Chance to use the services of D M & Co. proved to be very sound advice. What a great team they are! Even allowing for a few 'hiccups' in the early days of the sale, due to Probate being involved, my main contacts proved to know exactly how to handle the situation with their professionalism, knowledge, and communication skills. Ann Wood's help in re-negotiating with the prospective purchaser proved to be invaluable and allowed the sale of the house to proceed. Thank you, Ann. My main contact then was Victoria Stuart who was tireless in liaising with the purchasers, their Solicitors, and indeed, my Solicitors thus keeping me up-to-date with proceeding until the magical conclusion 'Contracts exchanged and sale completed' So many thanks to you too, Victoria.Not sure when I will need the services of an Estate Agent again but if, and when, the situation arises there is only one name in the frame... D M & Co Homes. Thank you for everything.

Mr · 21 December 2023

★★★★★ 5/5

Trustpilot

I simply could not fault DM & Co's…

I simply could not fault DM & Co's Lettings Team, especially Kate and Chiara, who have both been excellent throughout. They were extremely easy to deal with from start to finish, and made the whole process a pleasure. An outstanding service. Well done ladies!

Anthony · 17 October 2022

★★★★★ 5/5

Trustpilot

Ann is just wonderful

Ann is just wonderful. She supported the entire process of our house sale - which was stressful - day and night, and communicated fabulously well. If I was selling another house near Solihull I'd definitely be asking for Ann again!!!

Adam · 6 December 2024

★★★★★ 5/5

Trustpilot

Great service

Kathy was excellent, so positive about our property and knowledgable about the local market. She always returned messages in good time and was instrumental in getting the process completed in really good time. Would highly recommend.

Miranda · 30 April 2023

★★★★★ 1/5

Google

Recently ended my tenancy at a 2 bed apartment in dorridge. Im not one to make a fuss but on the first inspection i mentioned the stats and boiler were not working to a point where i needed to have the heating on full 100% of the time or off 100% of the time, with a young child this is challenging and costly gas bills. The shower screen allowed water to pass so the main bathroom wasnt usable. To start with a plumber came and confirmed the issues but 2 years later after being reminded and a few phone calls in between nothing ever got fixed. I then left leaving the apartment spotless apart from a small chip in the skirting board and a small crack in a plastic fridge tray. They tried to charge me £440 for everything you can imagine a smear on the mirror for example. Stupidly i offered £150 to the deposit scheme and it was accepted. They visited taking pictures far too often and once my notice was given every few days a call asking to come and take pictures etc. all they seem to care about is the landlord, money and getting it let out asap no care for tennants. Take pictures of everything and be prepared for visit after visit phone call after phone call.

Tom · 15 March 2025

★★★★★ 5/5

Trustpilot

Above and beyond

Amy went above and beyond in working to get this sale through. A long struggle and took a lot of negotiation with solicitors, management company and discussions with buyer and seller but we got there. Thanks so much.

Fiona · 4 December 2024

★★★★★ 5/5

Trustpilot

I would recommend them to anyone…they…

I would recommend them to anyone…they have excellent customer service,lovely friendly staff and they feel like a family. Best advice you can get from them and very sincere to their work. Rav was very professional and helpful throughout my journey, she was very friendly and committed.highly recommend!

Mariam · 11 November 2021

★★★★★ 5/5

Trustpilot

Superb professional service from Matt!

Matt was amazing from first viewing to final completion. Helpful, professional, diligent, and a pleasure to deal with. He was pivotal on helping to secure our sale. An absolute star… Thank you Matt!

Nick · 5 May 2023

★★★★★ 5/5

Trustpilot

Amazing support

A big thank you to Ann and the wider DM team for their support though the selling process of my home and purchase of a new home.The personal touch by Ann made the difference through a stress full time.Many ThanksLee

Lee · 24 September 2024

★★★★★ 5/5

Trustpilot

They have been brilliant

They have simply been brilliant. Great with communication, made the whole process stress free from start to finish.

Simon · 12 August 2026

★★★★★ 5/5

Trustpilot

After a long and drawn out process for…

After a long and drawn out process for ourselves and our buyer, we finally exchanged and completed the week before last. I would particularly note the professionalism and support from Ann and Victoria who both kept us informed and politely chased the process with all involved parties. It is a relief to be finally in our new home and we look forward to spending our first Christmas rediscovering possessions that have been boxed and waiting to be moved over a lengthy period of time.Thanks to all who supported us.Steve

Steve · 24 December 2024

★★★★★ 5/5

Google

Recently rented a lovely flat in Dorridge. The rental team have been amazing. No question was too hard. No request went unanswered. Really recommend Chiara and the team!

Anne · 8 February 2025

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service, Victoria was amazing and gave 100% commitment to pushing our sale through.

Melanie · 21 April 2024