1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
Trusted Agent profile · Stourbridge
Hunters Stourbridge reviews
★★★★★
1,349 reviews across 2 platforms
11a St John's Road. Stourbridge, DY8 1EJ
Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
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Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.
Awards
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
5/5
GoogleAbsolutely brilliant from start to finish! Very friendly staff who are always on the end of the phone if needed for any questions. They sold our property after losing our mum, they took care of everything for us, did all the viewings so we didn't have any upset. Just a great team, helpful, knowledgeable, and very caring. Would highly recommend! Great job guys! Julie and family :)
5/5
GoogleVery pleased to have asked Hunters to find a buyer for our house. After nearly a year with another agent without a sensible offer, Hunters found a buyer for us within three months.
Agent replied · 11 June 2024
Hi Chris, thank you for your review. We wish you all the best for the future.
1/5
TrustpilotDon't use them!
We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.
1/5
TrustpilotPoor service and follow-up on enquiries
I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.
5/5
GoogleExcellent professional service. Kept constant pressure on third parties to bring the sale to conclusion as quickly as they could. The communication and feedback was great, I would highly recommend.
Agent replied · 11 June 2024
Hi Richard, thank you for your review. We are pleased to hear you were happy with the service you received.
1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
5/5
GoogleExcellent service,Jack and Sam were constantly updating me on progress and were professional and helpful throughout. Highly recommended.
5/5
GoogleAll the staff were very friendly & professional. It was the first time we had moved house in nearly 40 years so it was all very daunting but Samantha guided us through the purchase of our new property in an efficient but friendly & approachable manner. It's thanks to her we found the house we wanted. We would definitely recommend Hunters, Stourbridge to anyone.
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
5/5
GoogleGreat job guys (Ellis especially), a very professional bunch and would totally recommend.
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
5/5
GoogleHunters were extremely helpful with the purchase of my property. Ellis especially helped keeping me informed of all updates throughout lockdown and helping wherever possible.
Agent replied · 11 June 2024
Hi Aaron thank you for your review, wishing you all the best in your new home
5/5
TrustpilotAbsolutely fantastic estate agents…
Absolutely fantastic estate agents (Hunters Stourbridge branch), especially a Mr Harry Stanier, got way more than the asking price for us and was fully connected and involved right through until our move date, any issues he replied quickly and thoroughly. If and when i move again Hunters already have our business.
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
5/5
GoogleExcellent service from start to finish. Jack, Sam and Harry couldn’t do enough for us and were always prompt with sorting things out and coming back to us with updates. Jack provided a very professional and friendly service from start to finish and was a pleasure to deal with. Would highly recommend Hunters to anybody else. Thanks again to the whole team.
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
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Questions about Hunters Stourbridge
Has Hunters won any awards?
Yes. Hunters won Platinum in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.
