Billingham Cooke Estate Agents Kinver Office reviews in STOURBRIDGE

★★★★★ 5/5

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Emily Bock

Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during opening times of an estate agency. Emily was honest, professional and kept our sale and purchase moving, making sure it all worked out smoothly to the end. It also really helped having Emily on hand to do viewings of our house while we were at work and our house sold in just 3 weeks! Thank you Emily for your support and your professionalism.

Katie · 18 April 2026

★★★★★ 5/5

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Great Service

I had a really good experience with Billingham Martin Estate Agents. Darren and Jack were both straightforward and easy to deal with throughout. They were friendly, open in their communication, and kept things clear at each stage without overcomplicating anything. What I appreciated most was their persistence in keeping the sale moving. They stayed on top of things, followed up when needed, and helped keep everything progressing when it could have easily slowed down. Overall, a reliable and professional service. Highly recommended!

Mr · 17 April 2026

★★★★★ 5/5

Trustpilot

A fantastic Estate Agent

Our whole moving experience has been brilliant and it’s all be thanks to Alice. Alice took time to really understand what it was we were looking for and was proactive in finding options for us. She was professional, helpful and a great communicator throughout. She really put us at ease throughout the whole process. I would absolutely recommend her to everyone and will be working with her again in future.

Chloe · 19 April 2026

★★★★★ 5/5

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Fresh outlook and house sold, that’s Alice!

Our previous estate agents were getting nowhere near a sale, let us down by referring us to other routes to market, wrong choices and wrong decisions made Had a chat with Alice who was straight on our case after three viewings house sold If you want progress and service with a smile, Alice is always there willing to help

RichardWilliamsElevens · 6 May 2026

★★★★★ 5/5

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Alice Cowsill was amazing

Our agent Alice Cowsill was amazing. We engaged on a sale and purchase through her which was even better. Alice Got our home on the market very quickly, used an excellent photographer and arranged the viewings promptly. House sold within first viewings and we achieved above and beyond full asking price. Sale progressed well and she went above and beyond to keep the chain moving with contact available at all times. Right up until the last days nothing was too much help helping our family in every way she could. If you want to sell your home in Stourbridge or surrounding area, don’t waste your time with other agents- the one on one agent vendor relationship sells itself here. 100% 5* recommendation from Us. Thank you so much.

Mr · 26 September 2025

★★★★★ 5/5

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Alice was great from day 1

Alice was great from day 1. The only estate agent who was willing to show projective buyers around at weekends and in the evening. She put the FOR SALE sign up on a Wednesday and we had an acceptable offer on the Saturday. Plus, she got us a price £20,000 more than another estate agent in Stourbridge suggested. Excellent communication throughout the sale. Nothing was too much trouble. We can highly recommend her if you are thinking of selling your property.

John · 3 September 2025

★★★★★ 5/5

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Just completed on a property sale…

Just completed on a property sale through Billinghams. The whole experience was really good for something that we were dreading. Matt did the initial set up work etc and then Natalie ran the sale through brilliantly. At any time during the sale they were both available for any queries or concerns. Thank you Billinghams for all your hard work.

Clive · 25 February 2026

★★★★★ 5/5

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Alice was absolutely amazing from day…

Alice was absolutely amazing from day one, she couldn't have been more helpful and made multiple home visits to my dad who is disabled. Even when she unfortunately was given horrible abuse from the other party in our sale she was calm and professional. I definitely recommend Alice and Billinghams.

Charlotte · 4 March 2026

★★★★★ 5/5

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Alice has been amazing from day one of…

Alice has been amazing from day one of us putting our house on the market. So thrilled with the one to one service. She has been there every step of the way, truly supportive and professional, making what can be a very stressful experience so much easier. We cannot recommend her highly enough. Lindsey and Mark Upton

Lindsey · 29 December 2025

★★★★★ 5/5

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Alice is amazing!

Alice went above and beyond to ensure that the sale completed, as soon as possible. Her communication was of an excellent standard, she showed empathy, understanding and commitment to ensure everything was followed through. Thank you, would highly recommend!

Liz · 21 May 2026

★★★★★ 5/5

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Fantastic 5 star service !!

Alice is amazing!!!! Can fault her in anyway at all. She was fantastic. Great communication, responsive, accessible and very flexible. Very friendly and professional. Guiding and supporting us through the whole process, not just the sale!!! We would and will highly recommend Alice. Thank you so much!!!

Lucy · 28 February 2026

★★★★★ 5/5

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Alice Cowsill is fantastic!

Alice is by far the best estate agent we have viewed and sold houses with. Alice is friendly, takes time to help in any way that she can, and really makes the stressful house sale/purchase process easier. She takes a genuine interest in your property, and this shows when she holds viewings to prospective buyers. We would 100% recommend Alice to anyone!

Lydia · 7 October 2025

★★★★★ 5/5

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Alice was fantastic from day 1

Alice was fantastic from day 1. Helpful, always on time and would go the extra mile to make sure everything is running smoothly.

Chris · 2 August 2026

★★★★★ 5/5

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A wonderful estate agent!

Alice was a wonderful estate agent to work with, from start to finish. Should we seek to sell in the future we would seek to use her. Her helpfulness, friendliness and caring attitude was most appreciated. She went above and beyond, working with all parties to ensure the completion of the house. Would highly recommend her to anyone! :)

Natalie · 13 October 2025

★★★★★ 4/5

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Phil Swingler was very helpful and…

Phil Swingler was very helpful and chased progression of the sale as much as possible to finalize the sale for us.I would recommend not using on line solicitors preferring face to face contact to deal with any questions and lack of momentum on their behalf.

MR · 28 September 2026

★★★★★ 5/5

Trustpilot

Emily was amazing!

Emily was very helpful, friendly, understanding and communicated well throughout the whole buying and selling process. She was very knowledgeable and was quick to reply to any questions or queries we had. She was very helpful on completion day!

Emily · 28 February 2026

★★★★★ 5/5

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Emily Bock was absolutely amazing…

Emily Bock was absolutely amazing throughout - she went above and beyond to help! Really friendly and efficient service. Would highly recommend!

Corina · 1 July 2026

★★★★★ 5/5

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Superb Work by Alice

Alice Cowsill was fantastic throughout the transaction. She was proactive, kept communication flowing, and really pushed things forward to get the sale over the line despite the numerous delays. Her efforts made a big difference, and it was a pleasure working with her.

Shaahid · 5 December 2025

★★★★★ 5/5

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Great communication

Emily was amazing from the very start of the purchase of our property. The communication was fantastic and even when it wasn’t straight forward, Emily was on the case and sorting what she could behind the scenes. Emily really did go above and beyond. Thank you so much!

Emma · 7 October 2025

★★★★★ 5/5

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Alice was very helpful

Alice was very helpful, chasing solicitor, finding out information, etc, Great Thank you Alice

Kaye · 15 June 2026

★★★★★ 5/5

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Alice Cowsill was fantastic

Alice Cowsill was fantastic, we didn’t sell our house with billinghams but we bought from them and Alice did the work of estate agents and solicitors, keeping us informed throughout and guiding us through. Would highly recommend her and will definitely use her the next time.

Joshua · 17 September 2025

★★★★★ 5/5

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Where do I start from the beginning…

Where do I start from the beginning emily was great support . She understood and was empathetic to my situation and supported all my needs. She continued with her amazing service all the way throughout going above and beyond. I cannot thank Emily enough!

Helen · 30 September 2025

★★★★★ 5/5

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Emily was phenomenal

Emily was phenomenal! As a self-employed estate agent, she sold my house with unmatched speed and professionalism. Her expertise and dedication made the entire process smooth and stress-free. I couldn’t have asked for a better partner in this journey. Highly recommend her services to anyone looking to buy or sell

Richard · 12 July 2025

★★★★★ 5/5

Trustpilot

A1 excellent service from Billinghams…

Excellent service from Billinghams estate agents, Dudley. We had previously had a nightmare sales process with flaky buyers, flaky sellers, failed searches and estate agents who were lovely, but had taken on far too much work in the area and simply couldn’t maintain communication channels, leading to more delays, buyer drop outs and solicitor expenses. We decided to have a break from the whole process and have a 2 year breather. We then changed agents and after reading reviews, watching the market, and chatting to friends and colleagues, engaged Billinghams estate agents Dudley to value our house.We absolutely made the right decision. Phil gave a clear, fair and honest appraisal of the house value after carefully listening to our feedback, and also had an insightful and experienced knowledge of the local area. Beware, other estate agents will hook you in, overprice your house, leading to eventual reductions which can smack of desperation. We have kept a close eye on the market in our 2 sabbatical years out, and know very well which agents overprice - you can clearly see that these houses are obviously not worth the value, the owners are not realistic, with the end result that they languish on the market until they are reduced more than once and eventually sell at the price they should have been valued at in the first place. Not so Phil and the team.Tyre kickers and time wasters were carefully weeded out (well done !) and we sold within a fortnight and were very happy with what we sold for too. A bit more than we were expecting, and we sold to first time buyers for a 4 bed detached ! Well done Phil and the team at Billinghams, thank you and keep up the good work.

SPov · 7 May 2024