Trusted Agent profile · Stourbridge
★★★★★
1,407 reviews across 4 platforms
15 St. Johns Road, Stourbridge, DY8 1EH
A P Morgan's office in Stourbridge, at 15 St. Johns Road, is rated 4.9 out of 5 across 1,407 reviews on four platforms, including 213 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards A P Morgan won in 2026.
213
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,181
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for A P Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotWas the best viewing experience
Was the best viewing we have had, had a list prepared with all the information a buyer would need when looking around a property. Really honest about all the information. Corinne was so lovely, kind and friendly. Helped with showing us around.
Hey Alexandra, thanks for the great review!
5/5
TrustpilotGoing over and above
Having an agent that performs in line with the service promise they claim is exactly what we expected. We were kept up to date when we needed to be, and Ilene has been outstanding with support, chasing the chain on progress and getting us to exchange. This is the third time we have used A P Morgan for a house move, and again they haven't disappointed.
Hi Barry, thank you for leaving us such a wonderful review. We're delighted that you've chosen us for the third time, and that our service has consistently met your expectations. It's especially pleasing to hear that Ilene provided you with great service. Best of luck with your home!
5/5
GoogleHelpful and supportive service from start to finish. Every member of staff who helped with the sale of the house was friendly and knowledgeable. At each stage of the process we knew who we were dealing with as they had specialist people in place for each part of sale.
Thank you for your kind review, Zoe. We’re pleased to hear you felt supported throughout and that our team’s expertise made the process clear and smooth.
5/5
TrustpilotIlene was so warm and welcoming
Ilene was so warm and welcoming. Extremely helpful with giving us information on the property and showing us around. Ilene also let us have time to look around the property as a couple which was very lovely! Thank you Ilene for your kindness, we really appreciated your help today.
Hi Naomi, thank you for leaving us a review! This is amazing to hear that Ilene provided you with a fantastic service.
5/5
TrustpilotKnowledgeable, friendly and helpful
Mark is very helpful, knowledgeable and, a great person to view properties with. He took time to understand the type of property we were looking for and added extra viewings as well as sharing useful information. We will definitely ask for Mark again!
Hi Priya, thanks for the great review, we are delighted that your experience with us was positive, we look forward to welcoming you back in the future.
5/5
TrustpilotErin's a star
For a start, Erin's superb flexibility and patience with me being 15mins late. Later, during the showing Erin was more than simply "being" there while I look. She was actively accompanying the visit, explaining things, giving additional details not immediately available trough the web, etc. Finally, after the visit, Erin's follow up was timely and patient (again) until we made a final decision.
Dear Sir/Madam Thank you so much for taking the time out of your day to leave such a lovely review for Ap Morgan and for Britt especially! We wish you all the best with your future endeavours.
5/5
TrustpilotEven though the house was not suitable…
Even though the house was not suitable for our needs, Corrine was still very helpful and knowledgeable. They created a warm and inviting atmosphere as we explored the area. It's positive to have someone who is friendly and smiles, but based on previous experiences, they may not be as knowledgeable.
Hi Lauren, we are so happy that Corinne provided you with excellent service.
5/5
TrustpilotTammy was a great help the whole way through
Tammy was a great help chasing up the chain to speed things along. It was already taking a long time and the sale had fallen through once already. She also had buyers lined up when we thought the house was going back on the market for the second time! Cannot fault her.
Hi Emily, this is so lovely to hear! Thank you
5/5
TrustpilotTom Smallwood from Shirley Branch is an…
Tom Smallwood from Shirley Branch is an asset to your organisation. Very knowledgeable about the area and further afield in terms of property for sale and rent together with current movements. Have recommended Tom to friends and colleagues. Keep it up.
Hi Annette, thanks for the great review, we are delighted that your experience with us was positive!!
5/5
TrustpilotFriendly, personal and patient!
Corrine was our estate agent that showed us around the house we viewed today. She had a lot of time for us and was extremely patient so we could ensure we are making the right choice. We will be in touch about a second viewing! Thanks again, Alex & Amber.
Hi Amber, thank you for taking the time to leave a review. We're so glad Corinne provided you with an excellent service
5/5
TrustpilotWe had a viewing with the lovely Mark
We had a viewing with the lovely Mark. He is an absolute legend. Gave us plenty of information about the property and guided us throughout. Absolutely amazing and best at his job! Couldn’t have been more pleased with our viewing. Thank you so much Mark!
Hi Mark, thank you for that glowing review, we are delighted to hear that your experience with us was positive and were able to provide you with all the information. All the team at AP Morgan wish you all the best.
5/5
TrustpilotExcellent overall
Corinne was punctual, helpful and answered all questions posed to her. She has a calm and polite manner about her which makes it very easy to deal with her.
5/5
TrustpilotThey helped us throughout every step of…
They helped us throughout every step of the sales process, something we haven't done for over 30 years. Ilene and Ella were particularly helpful, especially Ilene, who helped progress our exchange, she is always helpful, cheerful, we loved speaking to her, and she makes an excellent cup of coffee! We would have no hesitation in using A P Morgan again.
Hi there DianeWe hope you are well, and would like to take the time to thank you for your lovely review. We are glad to see that Ilene and Ella had a pleasant impact on your experience with us, we are always here if you need one of Illene's coffees again!
5/5
GoogleIve recently made a purchase through A P Morgan and their service has been excellent. Very professional and kept me in the loop at all times. Very impressed with all I’ve spoken with and the guides that showed us around the purchase property and especially to Catherine, who has explained the process well and looked after me. Thank you.
Thank you for your kind words, Suzanne! We’re so pleased you had an excellent experience and that Catherine and the team looked after you throughout.
5/5
TrustpilotProperty Viewing
We met with our viewing agent Corinne who was very friendly and helpful. She allowed us to take our time and view the property at our own leisure. She answered all of our questions and made us feel at ease. Overall, It was a very positive experience.
5/5
GoogleI found the team at Stourbridge very professional, with good communication. Dan gave a sensible valuation, which was very important to us. The photographer was very likeable and spent a lot of time with us and listened carefully to our …
Thank you for your thoughtful feedback, we’re delighted to hear the Stourbridge team provided professional support and clear communication throughout. We truly appreciate your kind words and will be sure to pass them on to Dan, Alana, Catherine, Ella and the team.
5/5
TrustpilotLacey was absolutely lovely
Lacey was absolutely lovely, very accommodating and tried to answer all our questions but also signposted when she couldn't. Shared some useful insights about possibly extending the property and just genuinely did a great job taking us around.
Hi Dee, thanks for the great review! We are delighted that your experience with us was positive.
5/5
TrustpilotFriendly and helpful
Firstly Ilene was on time at the property ready and waiting with a friendly smile.I was shown around the property in a professional manner and ilene was respectful of the property. She answered any questions I had.Overall, a nice experience.
Hey Lisa, thank you for the lovely review, we are delighted that you had such a positive experience with us and that we were able to answer all of your queries. The team at AP Morgan wish you all the best for the future.
5/5
TrustpilotExtremely helpful !
Corinne was really helpful with the house viewing and went above and beyond when explaining the property to us. She didn’t rush us and was very accommodating. She allowed us to take our time and answered any questions we had. When we wanted to put in an offer she was more than happy to organise that straight away.
Hi Emily! Thank you so much for your outstanding review it is highly appreciated here at AP Morgan. We are so glad you experienced high levels of customer service with Corine and she was able to make the situation comforting.
5/5
GoogleI was looking for a local agent to market my late Aunts home. From the initial meeting with Dan, I was impressed. He answered all the questions I had, without me actually asking them. The other agents I met with, I felt, had to be prompted. …
Thank you for taking the time to share your experience, Richard. We’re delighted Dan, Ella and Allanah could support you throughout and make a challenging time easier.
5/5
TrustpilotLate Aunts house …
I was looking for a local agent to market my late Aunts home. From the initial meeting with Dan from the Stourbridge branch, I was impressed. He answered all the questions I had, without me actually asking them. The other agents I met with, I felt, had to be prompted.
Thank you for your thoughtful review, Richard. We’re pleased Dan, Ella and Allanah could support you throughout the process and make a difficult time easier for you.
5/5
TrustpilotGreat staff
Lucy was a new estate agent and I only know this because she told me during our conversation. I would not have guessed as she was very knowledgeable, open and a great communicator. I wish her well in her new career.
Hey, thank you for that lovely review! we are glad you had a positive experience with us!
5/5
TrustpilotGreat viewing experience
Corinne was very nice and helpful and has answered all our questions. She also gave me good advice as first time buyer when choosing a property, and also was straight-forward when asking for feedback for the house. Overall she conducted the viewing very well!
Hi Andrei, thank you for leaving us a review! We're thrilled that Corinne provided you with an excellent service!
5/5
TrustpilotWe viewed a property today with Olivia…
We viewed a property today with Olivia Chambers from A P Morgan in Bromsgrove. We found Olivia to be very professional, knowledgeable and patient. She answered all our questions.
Thank you, Paul, for your kind review. We're delighted to hear that Olivia provided a professional, knowledgeable and patient service, and we'll be sure to pass on your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
A P Morgan's Stourbridge office has 1,407 reviews across four platforms: 213 on Google, 7 on Facebook (across the whole business), 6 on Yell, 1,181 on Trustpilot (across the whole business).
A P Morgan Stourbridge is rated 4.9 out of 5 across all 1,407 reviews, and 4.8 out of 5 on Google from 213 reviews.
Yes. In The Trusted Agent 2026 awards: A P Morgan, Stourbridge won Trusted Agent; A P Morgan, Redditch won Trusted Agent.
A P Morgan Stourbridge, 15 St. Johns Road, Stourbridge, DY8 1EH.
