2/5
Rating only, no written review.
Agent replied
Hi Terry, thank you for your review, can I ask what we could have done better in order that we can do better next time
Trusted Agent profile · Stoke on Trent, Staffordshire
Verified
★★★★★
311 reviews across 1 platform
129 Church Street, Stoke on Trent, Staffordshire, ST4 1DB
Wards Property Management's office in Stoke on Trent, Staffordshire, at 129 Church Street, is rated 4.6 out of 5 across 311 reviews on 1 platform, including 311 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Wards Property Management, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stoke on Trent office, from every platform, shown as written. First names only.
2/5
Rating only, no written review.
Hi Terry, thank you for your review, can I ask what we could have done better in order that we can do better next time
3/5
Rating only, no written review.
Thank you for taking the time to leave us a review 😃 …
5/5
Rating only, no written review.
Thank you for your five star review 😍
5/5
Rating only, no written review.
Thank you for the 5 star review, very much appreciated
5/5
Rating only, no written review.
Thank you for your five star review 😍 …
3/5
Rating only, no written review.
3/5
Rating only, no written review.
Hi Shania, Thank you for doing us a review, there always appreciate good or bad so we can learn. What could we have done to earn another one or two stars 😊 …
5/5
Rating only, no written review.
Thank you for your kind review, much appreciated 😃 …
5/5
Rating only, no written review.
Thanks for your review
5/5
Rating only, no written review.
Thank you for your kind review 😀 …
5/5
Rating only, no written review.
Thanks for your review
5/5
Rating only, no written review.
Glad you made the right choice :) Justin and the whole Wards Property team!
1/5
Rating only, no written review.
Hi Darren, would love to know what we did wrong in order to learn moving forward, I have searched our data base and was unable to locate you in it. Could i check that the review is not for Wards of Kent which is in no way connected to our business. I am hopeful that this is a misunderstanding
5/5
Rating only, no written review.
Glad you made the right choice :) it's great to know that we did a good job and helped you guys with your journey! . Thank you again, Justin and the whole Wards Property team!
1/5
Rating only, no written review.
Hi Chez, I am saddened to see your one-star review and would love to establish where and what we did wrong. Feel free to call and chat to me Justin or Kim the office manager 01782 848700
5/5
Rating only, no written review.
Thank you for your review
5/5
Rating only, no written review.
Josephine Glad to have helped you, thank you for the kind review, always here if you need anything
5/5
Rating only, no written review.
Thank you for your review, we are glad that we made a positive impact on you
5/5
Rating only, no written review.
Thank you :)
5/5
Rating only, no written review.
Thank you for your Review Claire
1/5
Rating only, no written review.
Hi Oana, I am really sorry to see a one star rating, can i ask what the problem is or was? I have looked for your details on our system but not found anything. Would love to address any problems that you may have experienced
5/5
Rating only, no written review.
Thank you :)
5/5
Rating only, no written review.
Thank you :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Wards Property Management, Stoke on Trent won Trusted Agent.