Trusted Agent profile · Stoke-on-Trent

Reeds Rains Hanley reviews in Stoke-on-Trent

3.7

★★★★★ Good

1,990 reviews across 2 platforms

17 Piccadilly, Hanley, Stoke On Trent, ST1 1EN, Stoke-on-Trent, ST1 1EN

Reeds Rains's office in Stoke-on-Trent, at 17 Piccadilly, is rated 3.7 out of 5 across 1,990 reviews on two platforms.

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,988

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Simple and fast

Rating only, no written review.

MDHAMPSON · 11 July 2022

1/5

Trustpilot

worst service and unpleasant experience

Rating only, no written review.

Silvia · 7 June 2022

Agent replied · 23 October 2024

Hello Silvia,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

5/5

Trustpilot

Very helpful in every way

Rating only, no written review.

Rosemary · 22 March 2022

1/5

Trustpilot

Lazy and useless will never use again .

Rating only, no written review.

Tracy · 17 December 2021

Agent replied · 23 October 2024

Hello Tracy and Paul,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

1/5

Trustpilot

Awful awful letting agent.

Rating only, no written review.

Bev · 29 September 2021

1/5

Trustpilot

dont use them no help

Rating only, no written review.

David · 4 August 2021

Agent replied · 23 October 2024

Hi David,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

5/5

Trustpilot

Excellent service and customer care

Rating only, no written review.

Ms · 3 June 2021

5/5

Trustpilot

Works well on my behalf.

Rating only, no written review.

Mr · 3 June 2021

1/5

Trustpilot

Not recommend .

Rating only, no written review.

Hunter · 8 March 2021

Agent replied · 23 October 2024

Hi Hunter,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please could you let us know some more details about your experience? Kind regards,Reeds Rains

5/5

Trustpilot

Excellent service

Rating only, no written review.

Josh · 25 February 2021

5/5

Trustpilot

excellent and very professional

Rating only, no written review.

Customer · 24 February 2021

1/5

Trustpilot

Do not rent off these people.

Rating only, no written review.

Vicky · 23 December 2019

Agent replied · 23 October 2024

Hello Vicky,We are very sorry to read your review. Please can you let me know which branch you had dealings with?Kind Regards,Reeds Rains

5/5

Trustpilot

Great service

Rating only, no written review.

Catherine · 19 November 2019

5/5

Trustpilot

Very professional and friendly

Rating only, no written review.

Julie moore · 15 November 2019

5/5

Trustpilot

great service.

Rating only, no written review.

Yitzi · 25 July 2019

1/5

Trustpilot

Bad very bad indeed

Very bad indeed.

John · 22 December 2018

1/5

Trustpilot

Very slow and disappointing service.

Rating only, no written review.

SD · 18 June 2018

Agent replied · 23 October 2024

We're sorry you weren't happy with your experience. We'd really like to know more. Please contact our Customer Relations Department on salescomplaint@reedsrains.co.uk and we can try and address the issues. Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Reeds Rains Hanley

How many reviews does Reeds Rains Hanley have?

Reeds Rains's Stoke-on-Trent office has 1,990 reviews across two platforms: 2 on Facebook (across the whole business), 1,988 on Trustpilot (across the whole business).

What is Reeds Rains Hanley's rating?

Reeds Rains Hanley is rated 3.7 out of 5 across all 1,990 reviews.

Where is Reeds Rains's Stoke-on-Trent office?

Reeds Rains Hanley, 17 Piccadilly, Hanley, Stoke On Trent, ST1 1EN, Stoke-on-Trent, ST1 1EN.

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