Trusted Agent profile · Stoke-on-Trent

Reeds Rains Hanley reviews in Stoke-on-Trent

3.7

★★★★★ Good

1,990 reviews across 2 platforms

17 Piccadilly, Hanley, Stoke On Trent, ST1 1EN, Stoke-on-Trent, ST1 1EN

Reeds Rains's office in Stoke-on-Trent, at 17 Piccadilly, is rated 3.7 out of 5 across 1,990 reviews on two platforms.

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,988

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.

1/5

Trustpilot

Horrendous!!

Horrendous!!! Do not rent a property from them!!

Ruth · 17 January 2020

5/5

Trustpilot

Staff are very friendly and helpful.

Rating only, no written review.

Reece · 21 July 2025

5/5

Trustpilot

Friendly and efficient staff pleasure…

Friendly and efficient staff pleasure to deal with

Mr · 18 November 2019

5/5

Trustpilot

Easy to use from start to finish

Easy to use from start to finish. Highly recommended.

Peter · 30 August 2018

5/5

Trustpilot

Very friendly

Very friendly, efficient , helpful staff.

Sharon · 28 November 2019

5/5

Trustpilot

Great company who manage my properties

Great company who manage my properties. No concerns.

Ashley · 4 September 2018

5/5

Trustpilot

Very good service they took care of…

Very good service they took care of everything

Julie · 31 August 2018

4/5

Trustpilot

Friendly staff

Friendly staff, no pressure, great local knowledge

Emma · 5 January 2019

1/5

Trustpilot

honestly the worst letting company on …

honestly the worst letting company on earth useless

Matthew · 19 January 2018

5/5

Trustpilot

Excellent service

Great service. Will definitely be using again.

Mr · 30 August 2018

5/5

Trustpilot

Very friendly helpful staff

Rating only, no written review.

Audrey · 19 December 2024

Agent replied · 24 December 2024

We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad you had a positive experience.

5/5

Trustpilot

Very helpful and professional.

Rating only, no written review.

Allen · 5 December 2024

Agent replied · 24 December 2024

We appreciate your kind words. We strive to provide our customers with the best possible service.

1/5

Trustpilot

Unprofessional

Sebahat · 4 December 2024

Agent replied · 24 December 2024

Sorry you we have not met your expectations in our service. We aim for all our staff to be professional and exceptional at all times.

5/5

Trustpilot

Very Friendly and quick sale.

Rating only, no written review.

Mr · 28 November 2024

Agent replied · 24 December 2024

We appreciate your kind words! We strive to provide a friendly and efficient experience for all our customers.

4/5

Trustpilot

Good service.

Brian · 27 November 2024

Agent replied · 24 December 2024

Thank you :)

5/5

Trustpilot

Honest feedback and great service

Rating only, no written review.

Mr · 20 November 2024

Agent replied · 24 December 2024

Thank you!

5/5

Trustpilot

The speed to get buyers for properties.

Rating only, no written review.

Billings · 8 November 2024

Agent replied · 24 December 2024

We appreciate your kind words and are glad to hear you've had a positive experience with our services.

5/5

Trustpilot

Great staff

Rating only, no written review.

Mr · 7 November 2024

Agent replied · 24 December 2024

Thank you!

1/5

Trustpilot

rubbish support and communication

Rating only, no written review.

Eddie · 28 October 2024

Agent replied · 24 December 2024

Hi Eddie,We understand your frustration with the support and communication you received. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our processes.Regards,Reeds Rains

5/5

Trustpilot

Very professional

StevenHowell · 16 October 2024

Agent replied · 24 December 2024

Thank you for your review!

5/5

Trustpilot

Friendly staff and always happy to help

Rating only, no written review.

Alison · 26 September 2024

Agent replied · 23 October 2024

We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad you found our team friendly and helpful.

5/5

Trustpilot

Good approach

Nice experience

Mr · 25 September 2024

4/5

Trustpilot

Good staff and good communication.

Rating only, no written review.

JD · 27 August 2024

5/5

Trustpilot

Very helpful

L · 22 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Reeds Rains Hanley

How many reviews does Reeds Rains Hanley have?

Reeds Rains's Stoke-on-Trent office has 1,990 reviews across two platforms: 2 on Facebook (across the whole business), 1,988 on Trustpilot (across the whole business).

What is Reeds Rains Hanley's rating?

Reeds Rains Hanley is rated 3.7 out of 5 across all 1,990 reviews.

Where is Reeds Rains's Stoke-on-Trent office?

Reeds Rains Hanley, 17 Piccadilly, Hanley, Stoke On Trent, ST1 1EN, Stoke-on-Trent, ST1 1EN.

The Trusted Agent

Is this your office? Claim your page.