Trusted Agent profile · Stoke-On-Trent

Findahome Online Ltd Stoke-On-Trent reviews

★★★★★ Excellent

220 reviews across 3 platforms

80 Victoria Road, Stoke-On-Trent, ST4 2JX

Findahome Online Ltd's office in Stoke-On-Trent, at 80 Victoria Road, is rated 4.8 out of 5 across 220 reviews on three platforms, including 155 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

155

Reviews on Google

This office

Facebook logo

4.7 / 5

27

Reviews on Facebook

This office

Trustpilot logo

38

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Findahome Online Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.

5/5

Google

I can't rate Findahome online highly enough. After finding a house i really wanted, after a very long search i had to get my house on the market really quickly. Jamie came around and took the pictures and measurements, the house was on Rightmove later that day and i had my first viewing the day after. I accepted full asking price for the house 4 days later. Steve was very helpful during the intervening period of actually moving house and was very prompt replying to my concerns and finding out what was happening lower down the chain. I also saved over £2k in estate agents fee by using the fixed fee model, but don't feel like i lost on service at all. Well done Findahome team, i thought you were great!

Rachel · 14 June 2022

Agent replied · 13 June 2024

Thanks for taking the time to review our services Rachel. We really appreciate the 5 star review. All the best in your new home. Kind Regards from all the Findahome Team.

5/5

Google

We've recently sold our house with Findahome Online Estate Agents and cannot rate them highly enough. We'd previously been up for sale with another larger estate agent and the service we received was terrible to say the least. The service provided by Tom and especially Joe was always professional and personalised. They were very responsive with queries, viewings and feedback. I would not hesitate to use Findahome Online again and would most definitely recommend them. A local, independent estate agency who excel in what they do! Thank you Findahome!PositiveResponsiveness, Professionalism

Rachael · 14 June 2022

Agent replied · 13 June 2024

Hi Rachael, Thank you so much for reviewing our service. As a small business we rely on reviews and recommendations. It makes the job worthwhile when we get feedback like this. It's been a pleasure selling your home. All the very best in your new home. Hopefully you wont need our services again for a while! Kind Regards Tom, Joe and Laura.

5/5

Google

We have used Tom & his team at Findahome online for both letting and selling. Their service, attention to detail and communication is second to none. They never fail to return your calls or respond to emails. We have used other agents a long time ago but no one has compared to findahome. They are just fantastic. Thank you Tom, Joe & Laura for your incredible service and if we ever need an estate agent in the future it will be you guys !

Lesley · 14 June 2022

Agent replied · 13 June 2024

Hi Lesley, thank you so much for reviewing our services. You and Tony have been great to work with over the last few years. Always welcome for a cup of tea when you are in the area. All the very best. Tom, Joe and Laura

5/5

Facebook

We sold our home in June within 24 hours thanks to Joe at Findahome. We initially spoke to Joe in January but due to not seeing our next home at the time, Joe was able to get us ‘market ready’ by taking pictures. He gave us our best sale price compared with various other local agents that we had at the time! I have nothing but praise to give to Joe and his team. They were always available by phone, email and text. Joe went above and beyond and even helped us to view period houses that matched our criteria before they went to market via other agents. I would definitely recommend Findahome! They are the kind of people who you can trust and are very professional. When it came to selling our property Joe was really helpful, he has a lot of knowledge and took such an interest in our lives that we both said he felt like a good friend to us and someone who we feel we can keep in touch with in our future. Thanks for such a smooth journey in the sale of our property Findahome!! Thanks to you we were able to move in to our dream home! Hayley & Mat.

Hayley · 5 October 2021

Agent replied · 22 June 2026

Thank you so much for your review Hayley. You and Mat have been an absolute pleasure to deal with! Look forward to seeing your forever home soon😁 Thanks again, Joe

5/5

Google

We have used find a home online estate agents on three occasions since 2014 whereby we have successfully sold three houses .Tom and his team provide an excellent professional service which is fantastic value for money . The service provided is very professional.Their level of communication is excellent and they are incredibly responsive .we would highly recommend find a home to anyone looking to sell their home .Find a home are very personable and helpful .thank you once again for your service and support on our last house sale .when you use find a home you will be highly pleased with their level of service communication and constant support . Thank you from Tony and SarahPositiveResponsiveness, Quality, Professionalism, Value

Tony · 14 June 2021

Agent replied · 13 June 2024

Thanks for reviewing our services, Tony. Glad we could assist again in the sale of your property. You and Sarah are always a pleasure to deal with. All the best in your new home! Regards Tom, Joe and Laura.

5/5

Google

I have recently sold my property for sale through Findahome Online. Joe was for the most part my point of contact throughout the sales process right from my initial request to value my property through to the completion of the sale, I can’t rate the service received highly enough. Joe, Laura and Tom were all professional, helpful during any contact I had with them and went the extra mile throughout the sales process to ensure my buyer and I were kept up to date at all times. I can’t recommend you guys highly enough. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Russell · 14 June 2021

Agent replied · 13 June 2024

Thanks for taking the time to review our services, Russell. We really appreciate it. We hope the move went well. All the best to you in your new home. Kind regards from all at Findahome.

5/5

Google

Would recommend Findahome Online to anyone. We have been both buyers and sellers with them over the years and the service is outstanding every time. The whole team (especially Joe) are fabulous. They work very quickly - any questions or queries are responded to within the day most of the time and they keep in touch throughout the whole process which is great. Findahome advertise in the right areas and our house was sold within days! We would never use another estate agent. Very reasonably priced and worth every penny! Thanks so much.

Quickchef600 · 14 June 2021

Agent replied · 13 June 2024

Thanks for the review, we really appreciate it. All the best to you and your family in your new home. Regards from Joe and the team.

5/5

Facebook

I would and do highly recommend this company ....very professional and friendly I have sold lots of properties with Tom and colleagues and completed last Friday on yet another .. thank you so much x

Gill · 30 April 2026

Agent replied · 22 June 2026

Hi Gill, thank you so much for your kind words it really does mean a lot 😊 It’s been an absolute pleasure helping you over the years. Always here if you need anything at all and thanks again for your continued support! x

5/5

Google

Tom, Cyan & Steve are fantastic. A genuine pleasure to work with. This was our first time selling a home and they made the process feel simple and helped us whenever we had any uncertainty with the process. Oh and Toms photos of our house were stunning! Thank you so much.

Richard · 16 December 2025

Agent replied · 16 April 2026

Hi Richard and Carina, Thank you so much for your lovely review! We’re thrilled to hear that your first home sale felt simple and stress-free. Tom, Cyan and Steve are over the moon with your feedback and Tom is especially pleased you loved the photos! It was a real pleasure working with you, and we’re grateful you chose Findahome Online. Thank you again! 🏡✨

5/5

Trustpilot

We recently had the pleasure of working…

We recently had the pleasure of working with Find a Home Online to sell our bungalow, and I can't recommend them highly enough! From the moment we started the process, their team demonstrated an unparalleled level of helpfulness and expertise that truly set them apart. We had previously enlisted the services of several other estate agents, but none could compare to the exceptional service we received from Find a Home Online. What impressed us the most was their deep knowledge of the real estate market, which was evident in every piece of advice they gave us and in the strategies they employed to market our home. They were always available to answer our questions, provide guidance, and ensure that the entire selling process was as smooth and stress-free as possible. Moreover, the value for the service provided was outstanding. Their pricing was very competitive, and considering the level of personalized attention and professionalism we received, it was an unbeatable value. In a market filled with options, it's rare to find an estate agent that truly stands out for their excellence, but Find a Home Online does just that. To anyone looking to sell their home, I highly recommend Find a Home Online. Their team will not only meet but exceed your expectations with their knowledge, helpfulness, and fair pricing. Our experience with them was nothing short of fantastic, and they were the key factor in selling our bungalow quickly and at a great price. Thank you, Find a Home Online, for your outstanding service!

Daryl · 9 April 2024

5/5

Google

Where do I even begin… 5* service - we were lucky enough to sell and purchase through find a home. Cyan and Steve have been nothing short of amazing - we honestly would of give up with our sale falling through at not fault of find a home but they were proactive in finding another buyer while keeping us updated throughout. And purchasing our forever home through find a home, again was easy. Thank you all for amazing service, and honestly feel like you’re all friends at the end of it! If your looking to sell or buy, find a home our the estate agents to go through ⭐️

Chloe · 26 December 2024

Agent replied · 29 December 2024

Hi Chloe, thank you so much for the lovely 5 star review and your comments about Cyan and Steve. They are chuffed! All the very best in your new home. We are so pleased to have got the sale over the line. Thanks and Regards from the Findahome Team

5/5

Google

I’m a landlord, and Find a Home Online have been fantastic in supporting me through all the upcoming legislation changes. They’ve explained everything clearly and made the whole process so much easier. I would 100% recommend this company

Jemma · 16 February 2026

Agent replied · 16 April 2026

Thank you so much, Jemma, for your fantastic review. At Findahome Online, we understand how important it is for landlords in Stoke-on-Trent and the surrounding areas to stay fully informed about changing rental legislation. With ongoing updates to property regulations, compliance requirements, and tenant law, our goal is always to provide clear, straightforward advice that protects both landlords and their investments. We’re delighted that our guidance and support made the process easier for you. As experienced Stoke-on-Trent letting agents, we pride ourselves on proactive communication, up-to-date legal knowledge, and a stress-free management service. Thank you for your recommendation, it truly means a lot. We look forward to continuing to support you with your rental properties. Regards from The Findahome Online Team

5/5

Google

I was extremely pleased to use Findahome Online Estate and Letting Agents to manage the sell of my property. All the agents were pleasant, patient and answered my questions clearly. I was lucky, from the moment I reached out, their team was incredibly professional, knowledgeable. I did not need to do anything, they managed everything. Notification from each viewing and feedback. I had also the chance to participate to BBC TV show Home Under The Hammer with their managing director Tom, and when I was looking an estate agent to sell my property in the local area, my very first phone call, guess who picks up the phone: Tom :). I could not believe it. I will definitely do business again with you in the future.

Adama · 27 October 2024

Agent replied · 9 November 2024

Thanks for the 5 star review, Adama. It has been great working with you. We are very pleased that you have been satisfied with our service. We hope to work again with you in future. All the best from Tom and the Findahome Team.

5/5

Google

We have rented through Find a Home for quite a few years not and have found Tom and his team to be exceptional. They are supportive and attentive to the needs of their clients and strive for rapid response. We have rented from many other agencies before but never once has the service we do now.

Gail · 14 June 2023

Agent replied · 13 June 2024

Hi Gail, Thanks for the 5 star review, very kind of you. We all very much appreciate it. Kind Regards Tom and the Findahome Team.

5/5

Google

I have rented for the past 6 years and this is the best agency I have ever been with! Communication is great and I had such a smooth experience when I got accepted for the house I am in now, all the team are so helpful and supportive no …

Danielle · 16 October 2025

Agent replied · 12 November 2025

Hi Danielle, thank you so much for the 5 star review and for your kind words. We are really pleased that you're happy with our service as a tenant. Your support is very much appreciated, thank you. Kind Regards from Tom, Steve and Cyan.

5/5

Facebook

If you're looking for a friendly efficient experienced professional estate agency then look no further. Tom Joe and Laura could not have provided a more complete fantastic house selling process. From the initial contact to the home visit valuation and photographs through to the viewing bookings and potential buyers feedback and comments. We cannot recommend Tom Joe and Laura highly enough. Keep up the great work guys it's reassuring to know that you care.

Martin · 9 January 2021

Agent replied · 22 June 2026

Thanks so much for the review, Martin. It means a lot. All the very best.

5/5

Google

We have used Tom and his team at Findahome several times to both sell and purchase houses. Every time the service is exceptional, fantastic communication and advice at all times throughout the process and all the team are very friendly. Would highly recommend to anyone thinking of selling a property or if you are looking for a new property. Thanks again to all at findahome

Carl · 14 June 2022

Agent replied · 13 June 2024

Thanks for the 5 star review Carl, much appreciated. We wish you all the best in your new home. Thanks again for using our services. Kind regards from Tom and the Findahome Team.

5/5

Google

Great experience with Findahome Online Estate and Letting Agents! The team was professional, responsive, and very easy to work with. They guided me through every step clearly and made the whole process smooth and hassle-free. Their communication was excellent, and they always kept me updated. I would definitely recommend them to anyone looking for reliable and efficient estate or letting services!

Abujor · 2 April 2026

5/5

Trustpilot

Best Estate agents in stoke

This company and team are an absolute dream. They made our house sale so easy. We were lucky that our buyers also listed with them so it made the whole process seamless. Whenever I called the office there was always an answer from someone and I was always called back. If I needed to know something Steve jumped through hoops to find it for me. Eveyone I dealt with from start to finish were professional, well spoken and knew their job inside out. I couldn't recommend this company enough. Thankyou to all the staff at find a home online

Laura · 8 October 2025

5/5

Google

Fantastic estate agents, in particular Tom. He was very professional, responsive, and very friendly. Any issues we encountered were dealt with straight away. Once leaving the property, there were a few situations were I needed a couple of issues sorting, although he was no longer my estate agent, he was more than happy to help. I couldn't recommend them enough !!!!!

Kiran · 14 June 2022

Agent replied · 13 June 2024

Thanks for the review Kiran. All the best to you in your new home. Kind regards Tom

5/5

Google

Fantastic service. Joe is a top guy! Nothing is too much trouble, very responsive and professional. Always keeps everyone in the loop which makes life easy. We had the stress of buyers dropping out of the sale and Joe was amazing, put our house back on the market and it sold again the very next day! High recommend!PositiveResponsiveness, Quality, Professionalism, Value

Samantha · 14 June 2022

Agent replied · 13 June 2024

Hi Sam, Thanks for taking the time to review our service. We really appreciate your kind words about Joe. He is chuffed with the review, thank you. All the best in your new home. Regards from all the Findahome Team.

5/5

Facebook

Had numerous agents round to value our house and opted for findahome. Tom was great he gave honest comments fair valuation and was never pushy for a deal. He was really professional but down to earth. When house went to market both Tom and Joe kept me fully upto date and nothing was to much trouble. Would I recommend findahome 100% yes. Thanks guys keep up your great work.

Lord-Paul · 14 December 2020

Agent replied · 22 June 2026

Thanks you so much for the review, Paul. We really appreciate your kind words. All the very best in your new place. We will miss speaking to you. Please call in the office when you’re in the area. Regards Tom, Joe and Laura.

5/5

Google

I had a great experience with Findhome Online Estate and Letting Agents. The team is always responsive and quick to reply to messages. They’re genuinely there when you need them, and I truly mean that. It’s reassuring to have a rental relationship with a company that clearly cares about its clients. Highly recommended!

Yana · 11 July 2025

Agent replied · 9 September 2025

Hi Yana, Thank you very much for reviewing our services. It is great to see that you are pleased with the service that you receive from the team. Kind Regards from the Findahome Team

5/5

Trustpilot

Professional staff with a very good personal approach

A stress free service from start to finish... Firstly, great market knowledge of the right price to sell your house. They listen and discuss your own expectations about your property price and guide you to ensure a sale to suit your needs. Regular updates and communication on the progress of your sale, enquiries and insightful information on the current residential market in your area. No hassle whenever we phoned the office with questions or instructions.. They guide you through some of the more complex aspects of sale negotiations. Once the sale is agreed they keep in regular contact to ensure you are kept up to date with progress.. All in all, we couldn't ask for more.. Great job by all staff. Well done...

Kevin · 24 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Findahome Online Ltd Stoke-On-Trent

Has Findahome Online Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Findahome Online Ltd, Stoke-On-Trent won Trusted Agent.

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