Every review we hold for the Stoke Fleming office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMatt & Monica : We have recently moved in to our new…
We have recently moved in to our new house at Wedmore Grange , as purchasers of a newly constructed home for the first time . This journey with Strongvox has been , and continues to be , a positive experience. Kate and Laura in the sales team were friendly and informative from the start and kept in regular contact with us throughout the whole buying process . They always listened to us and did their very best to empathise and deal with all of our requests in a timely and efficient manner . Now we are in occupation of our home , we are experiencing exactly the same level of personal attention via the SV customer service regime . Chris and Dom are very supportive and attentive in helping us resolve the inevitable teething problems associated with a new build and all of their on-site personnel and subcontracting team are friendly , prompt and efficient. We feel like an appreciated member of the Strongvox family . Long may it continue .
Matthew · 14 August 2021
Agent replied · 17 June 2024
We are thrilled to have you as part of the Strongvox customer family. Thank you for sharing your kind words, it means the world to us and to our entire team. Best wishes, Jennifer
★★★★★ 5/5
TrustpilotMatt & Monica : We have recently moved in to our new…
We have recently moved in to our new house at Wedmore Grange , as purchasers of a newly constructed home for the first time . This journey with Strongvox has been , and continues to be , a positive experience. Kate and Laura in the sales team were friendly and informative from the start and kept in regular contact with us throughout the whole buying process . They always listened to us and did their very best to empathise and deal with all of our requests in a timely and efficient manner . Now we are in occupation of our home , we are experiencing exactly the same level of personal attention via the SV customer service regime . Chris and Dom are very supportive and attentive in helping us resolve the inevitable teething problems associated with a new build and all of their on-site personnel and subcontracting team are friendly , prompt and efficient. We feel like an appreciated member of the Strongvox family . Long may it continue .
Matthew · 14 August 2021
Agent replied · 31 May 2026
We are thrilled to have you as part of the Strongvox customer family. Thank you for sharing your kind words, it means the world to us and to our entire team.
Best wishes, Jennifer
★★★★★ 5/5
TrustpilotExcellent Service and Great Quality Homes
We bought a secondhand Strongvox home just over a year ago, and the house itself is absolutely fantastic, really well built and clearly of high quality.
Sophie · 8 April 2025
Agent replied · 27 July 2025
Thank you for your kind words about your experience, Sophie. We are thrilled to hear that you had such a positive interaction with our team.
We appreciate you taking the time to share your experience. Best wishes, Sabrina
★★★★★ 5/5
TrustpilotWe cannot recommend more highly
From the moment we visited the Sales Office to enquire about the development at Wedmore Grange through to the completion of the purchase of our property, Laura and Kate, Sales Advisors could not have been more professional and supportive.The day prior to moving in we were hugely disappointed to find that the fencing behind the car ports had not been done and the driveway had not been tarmacked as promised by senior management. Chris and Dom, Site Managers, were immensely helpful and went above and beyond to ensure fencing and a gate was in place first thing the next day to keep our dogs safe and rearranged schedules so our tarmac was completed that afternoon. They were both really friendly and immensely helpful and I feel confident that should we have any future possible problem they will do their best to resolve it asap. The team at Strongvox are fantastic, we highly recommend the developer and we are delighted with our beautiful, superbly finished new home.
Sue · 5 April 2021
Agent replied · 17 June 2024
We are thrilled to have you as part of the Strongvox customer family. Thank you for sharing your kind words, it means the world to us and to our entire team, we wish you many years of happiness of your new home. Best wishes, Jennifer
★★★★★ 5/5
TrustpilotWell designed homes built to a high…
Well designed homes built to a high standard and backed up with excellent aftersales customer care. Naturally you would expect a few snagging points after moving in and noticing them after a few days. It's the way they are handled that's important.My list was quite small and minor however all were dealt with within 30 days of moving in. All staff are very polite and aproachable. I would reccommend Strongvox as a devloper to anyone considering to purchase a new build property.
Customer · 12 March 2021
Agent replied · 17 June 2024
Thank you so much for your kind words and feedback, we are so pleased to hear you have had a positive experience and received excellent service. I will ensure your comments are shared with the whole team.Best wishes, Jennifer
★★★★★ 5/5
TrustpilotMe and my husband and family have just…
Me and my husband and family have just moved into a new 4 bed property in Wedmore and it’s one of the best built ‘new builds’ we have been in! Everyone has different opinions on new and old houses but this one is ideal for us in terms of location and size for our family and it’s really spacious our lounge diner is huge! The gardens are a nice size too not like some of them where you can only fit a tiny shed in and that’s basically it! Well done strongvox you have done us proud ! 🥳
Lucy · 11 March 2021
Agent replied · 17 June 2024
Hi Lucy, thank you for taking the time to post a review, I will share it with the whole team and wish you many years of happiness in your new home.Best wishes Jennifer
★★★★★ 5/5
TrustpilotCome see for yourself and don't let bad reviews put you off!
Myself and my wife recently purchased a four bed property from Strongvox in Wedmore and can honestly say I cant rate them highly enough. I didn't read any reviews for the company prior to moving in and glad I didn't as it seems like with most review sites only the bad experiences ever seem to get written as everyone else is busy enjoying there new home. We are super happy with the build quality of our new home and the finish is exceptional. We have been here 4 months now and they have gone over and beyond with and snagging issues which we had and they were all tiny things which you expect in any new home. We have got to no lots of the other new residents and haven't heard any bad feedback.If there is one thing I would suggest to Strongvox and any other new build companies is to spend more time making the garden more useable! Ours wasn't very good (We didn't mind as we planned on getting a landscape company in anyway) but for the cost of the houses I would expect a more useable garden. Way to much top soil under the grass! Please don't let reviews put you off! Come take a look at the houses for yourself and look at the quality! You won't be disappointed!
Alex · 8 March 2021
Agent replied · 17 June 2024
Hi Alex, thank you for the wonderful review and for taking the time to share your feedback with us, we will certainly take into consideration the comments regarding the garden and ensure this is passed on to the appropriate department. Our priority is customer service and we are ecstatic that we met the mark. Lovely kind people like you make our job a pleasure. Best wishes, Jenny
★★★★★ 1/5
TrustpilotHorrendous company
Horrendous company. Half the houses in our estate have had major structural issues, Strongvox will try and wash their hands of it, so many issues with sub standard work from the word go.How these houses were ever signed off in the first place we don't know. Gable walls falling down, coping stones falling, all on houses less than 9 years old. come and visit Cossington estate to see for yourself if your thinking of buying a strongvox home.Customer service is appalling from the directors right down to first point of contact on the phone. Disgusting company. DO NOT BUY. Customer
Paul · 6 March 2021
Agent replied · 17 June 2024
We are disappointed to see your review, particularly following our meeting with you. Nevertheless, we are committed to providing exemplary customer service even extending to our historic purchases so please contact us on 01823 444055 to determine how we can best provide you with a solution. We value our customer opinions and thank you for raising this matter.
★★★★★ 4/5
TrustpilotMuch improved!
I have previously reviewed this company and stated that their customer service was not up to standard and that the snagging list was far too long and unacceptable. I believe in giving people a chance to put things right and in fairness they have been trying hard to do this in a challenging environment with Covid. Lets hope this continues and final issue are resolved. Much improved well doneUpdate, I do believe that the Customer Service team are doing there best and communication is massively improved
Nick · 1 March 2021
Agent replied · 17 June 2024
Hi Nick, thank you for taking the time to submit your updated review. We value your input and pleased to learn your experience is now a positive one.Best wishes, Jenny
★★★★★ 5/5
TrustpilotAfter sales customer care review - positive experience
We completed on our new home in Limers Lane in September 2025, and reviewed our positive experience with the sales team and on site builders.
Yola · 14 February 2026
★★★★★ 5/5
TrustpilotExcellent service
We purchased a property from Strongvox at their development in Wellington 2 years ago. We were very pleased with the excellent quality and attention to detail of our property. The customer journey was fantastic and the sales team were very patient as we had some hiccups with our mortgage.Any snags we had were dealt with very efficiently by the wonderful customer care department.The overall experience of buying a Strongvox home was very pleasant and stress free.
Rob · 9 March 2021
Agent replied · 17 June 2024
Hi Rob, thank you for the wonderful review and providing us with your feedback. I am pleased all the team have been able to assist you throughout your whole journey with us. I will share it with all the teams and wish you many more years of happiness in your home.Best wishes, Jennifer
★★★★★ 2/5
TrustpilotUnfinished roads at the Wedmore site why ?
Could anyone from the strongbox team please tell me when the roads in our development will be tarmacked this is a straight forward question so can I please have a straight forward answer as to when ? And why it has not been done ?
John · 7 April 2024
Agent replied · 27 July 2025
Wedmore development is currently undergoing essential drainage remedials. The roads in the development are scheduled for tarmac week commencing 21st April and all residents will receive a letter shortly with the details to confirm.
★★★★★ 5/5
TrustpilotWe have recently moved onto Wedmore…
We have recently moved onto Wedmore Grange, and we have found both the staff Kate, Laura and Site Manager Dom really great to deal with, they are extremely helpful especially dealing with any queries or problems that arise.The initial welcome pack was excellent, and the quality is proving to be equally as good especially as we have purchased new builds before and this is not always the case. Angie & Paul
Mr · 11 November 2021
Agent replied · 17 June 2024
Thank you Angie and Paul for leaving a review and mentioning Kate, Laura and Dom. They always going above and beyond and we’ll be sure to share your praises with them. We are delighted you are thrilled with your new home.Best wishes, Jennifer
★★★★★ 5/5
TrustpilotSTRONGVOX RECOMMENDED
We moved into our property at Carrick Mill in April 2022 and we are very happy with our new home. The purchase of our property was smoother than we expected and any snagging items were dealt with effectively and efficiently. We found Strongvox's after care team responded well to any communication we had with them and they followed through on their promises.
Deborah · 15 September 2022
Agent replied · 17 June 2024
Thank you for the wonderful review and for taking the time to share your feedback with us. We are pleased to know that your experience has been so positive and wish you many years of happiness in your new home.
Best wishes, Jennifer
★★★★★ 5/5
TrustpilotI moved into a Strongvox detached 3…
I moved into a Strongvox detached 3 bedroom house on their Longfield Drive development in Wedmore in August 2020. I have renovated and built houses in the past and it was a pleasure to move into a new house where I didn't have to anything apart from move in. The Strongvox team at Wedmore have been extremely helpful, even repairing damage caused by my removal men and my own sloppy parking.
Chris · 11 March 2021
Agent replied · 17 June 2024
Thank you for leaving your review Chris, I will share it with the whole team. I am pleased to know that your experience has been so positive and wish you many years of happiness in your new home.Best wishes Jennifer
★★★★★ 5/5
TrustpilotExceptional Service !
Bought my house nearly 2 years ago, my door broke it was fixed within 24 hours !
Paula · 4 April 2025
Agent replied · 27 July 2025
Thank you for the wonderful review, Paula and for taking the time to share your feedback with us. Our priority is customer service, and we are ecstatic that we met the mark. Best wishes, Sabrina
★★★★★ 5/5
TrustpilotWe love our home on Wedmore Grange
We love our home on Wedmore Grange. There are snagging issues, which is natural given the complexity of a new build home and the number of different tradespeople who work on them. Every problem we have raised with customer care has been resolved, albeit we just have to wait patiently.
Jason · 22 August 2023
Agent replied · 27 July 2025
Thank you for taking the time to give your feedback, we really appreciate it. and thank you for your patience and understanding with resolving snagging issues, we are delighted to hear you love your home :)
★★★★★ 5/5
TrustpilotStrongvox , Wedmore
My family and I moved into a Strongvox new build in October last year and we are thrilled with the quality, attention to detail and space of the property - it’s really been a great move . Only one minor issue when we moved in and once reported , somebody came the very next morning to sort it out . I would definitely recommend them .
Ed · 23 March 2021
Agent replied · 17 June 2024
Thank you for taking the time to give your feedback, we really appreciate it and so happy you are thrilled with your home. Best wishes, Jennifer
★★★★★ 5/5
TrustpilotStrongvox Homes - Excellent Service
Having recently moved in to a new build in Wedmore, the entire Strongvox Team have been fantastic and so helpful. From Kate in the Sales Team, to Chris and Dom heading up the site and all the tradesman who have shared the expertise as I have settled in to my first home.... I couldn't have had a better experience. Thank you.
Cassie · 6 May 2021
Agent replied · 17 June 2024
Thank you for leaving a review and mentioning Kate, Chris and Dom, and all the trades, we’ll be sure to share your praises with them. We hope you will be very happy in your new home.
Best wishes, Jennifer
★★★★★ 5/5
TrustpilotHighly recommended
We own one of the 4 bedroom homes in Wedmore and we are really happy with it. The build quality is excellent and any (minor) issues have been seen to straight away. All of the people that we have dealt with have been really friendly and professional. I would highly recommend Strongvox to anyone looking to buy a new build property.
Stuart · 8 March 2021
Agent replied · 17 June 2024
Hi Stuart, I am happy to hear your experience so far is a good one, we all really do value the feedback from our customers and I am thrilled you are settling happy into your new home in Wedmore. Best wishes, Jennifer
★★★★★ 5/5
TrustpilotHaving moved into our New house on…
Having moved into our New house on Wedmore Grange, we can only compliment the sales team Kate and Laura on their informative, inclusive and detailed approach to the sales process. At all stages of the construction we were invited to visit, inspect and familiarise ourselves with our developing new home!
Russell · 31 August 2022
Agent replied · 17 June 2024
Thank you for leaving your review.
We will share it with the whole team. Pleasing to know that your experience has been so positive and wish you many years of happiness in your new home.
★★★★★ 3/5
TrustpilotIf you are going to state that "we will…
If you are going to state that "we will pass this report to customer care and ask them to contact you" It would be good customer service if they actually did? Still no contact after I wrote the initial review?
Nick · 27 April 2023
Agent replied · 17 June 2024
Hi Nick, with only your name provided for this review, unfortunately we are unable to locate your details. If you are able to email customercare@strongvox.co.uk with your contact details? A phone number and email address would be ideal along with your plot number/address and the development name so the team can make contact and assist you with your queries.
★★★★★ 5/5
TrustpilotStrongvox, strong values. Our experience of buying at Jubilee Gardens, Banwell.
From the moment we drove into the site at Jubilee Gardens, we knew we had found somewhere special. This was then confirmed when we met Kate and Laura, the sales staff who showed us around what is now our new home. Throughout the whole process of buying, we felt supported and understood by Kate and Laura.
Christina · 21 March 2024
★★★★★ 5/5
TrustpilotFirst home purchase
We bought our first home from Strongvox and are so happy. The process from reservation to completion was smooth and communicated well throughout. The house was immaculate with very few and minor snagging which have been responded to quickly and efficiently. We love our new Strongvox home and are very happy here!
Nicole · 3 May 2021
Agent replied · 17 June 2024
Thank you for taking the time to give your feedback, we really appreciate it. We are thrilled to have you as part of the Strongvox customer family. Thank you for sharing your kind words, it means the world to us and to our entire team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.