Strongvox Stoke Fleming reviews

★★★★★ 1/5

Trustpilot

Not worth one star

For would be buyers, first come and look at the joke of a housing development called Manor Court Cossington, 10 years on and the houses that have scaffolding on them because of structural defects. This company should be investigated into as soon as possible from the Directors down to the workforce.Your reply to my review is making the assumption that I have a problem with the scaffolding. My problem is the reasons why scaffolding has gone up on ten houses to date. Structural defects include roof truss tie in straps to gable walls, in a number of cases fitted wrongly, also problems with coping stones to gable ends, our ones were in an independent surveyors views, were of the worst he has ever seen for poor workmanship, when our coping stones were removed, inferior fixings were used. There were a number of cracks that appeared in the stone buildings, these were repaired with helical bars installed with epoxy grout.The overall workmanship of the stonework is of a very poor quality, this is a specialised skill more so than straight forward brickwork.The people employed were not of sufficient skill, and the site supervision was not strict enough to detect this.I am informed that one of the site foreman has now become a director of your company which does not bode well for the future if your company. I will now touch on our particular house which from the start of moving in, the staircase had movement and was found once again due to inferior workmanship had been installed, this had to be re glued to ensure no further movement was detected. The poor quality of movement around the windows and the sills plus the inferior mastic that was used has resulted in unsitely gaps where the mastic is coming away from the wall or the frame. The first floor, when walking on it creak and groan, we were told they were only stuck and no mechanical fixing was used, it sounds as though we are living in a cottage of hundreds of years of age instead of a house, given all the faults I have mentioned is still only eleven years old. So as you can clearly see, my concern is not that daily more scaffolding goes up on this development but why it is going up.From the very start of our concerns, and Strongvox coming and inspecting the roof and coping stones told us there was no problem, it was, and I quote COSMETIC.In all it took almost three years before work finally began on our roof.If , the directors of Strongvox have doubts about the authenticity of this, take a look at the copy of OUR surveyors report which we sent to you, which thereafter wheels were put in motion and work began on our house.What an abysmal reply from Strongvox, I have noticed on your reviews that people who feel they can only give you one star do not even get a reply from you, that tells me a lot about the type of company you are, great long replies to people who say how wonderful you are, but to anyone who dares to say anything against you, you have no reply. I can only say what, in my experience,I have gone through in buying a house from such a company as yours. Here we are again almost five years when we started to have serious concerns about our house and its defects, we once again have problems with our roof. It’s been repaired twice now, each time no affect at all, in fact the cracks have opened up along the coping stones worse than they were before, to date 2025 we are waiting for yet another inspection to see what is causing the movement. This has turned out to be an absolute nightmare with no help at all from Strongvox, what an absolute sham of a company.

Sandy · 27 April 2025

★★★★★ 1/5

Trustpilot

Everything went wrong

Everything went wrong. All the houses at Paddons Farm have many defects, many promises to fix........nothing happens. Strongvox take your money, promise Everything....deliver nothing. Avoid at all cost, worse than Barratt Homes. Worst financial decision ever made. No wonder they went, or almost went bust about 12 years ago. Umm, if they can't sell the shoddy houses....they will probably sell to housing associations. Do NOT buy at Paddons Farm, you will lose money and buy a wreck. A very sad shame, so much promise.....that doesn't deliver

Consumer · 19 August 2023

★★★★★ 2/5

Trustpilot

Unfinished business

Hi I would love to know what is happening to the landscaping on the strongvox development in Wedmore . We were shown plans by the site office which depicted beautiful landscaped areas with nature ponds and owl boxes and landscaped grassed areas ! None of this has happened and sadly lots of weeds are now part of the unfinished grass verges !This is so wrong it wasn’t what we all bought in to ! You were very quick to take large deposits and once the final house was sold all customer care seemed to fall apart ! Please can you tell me and other residents when the landscaping will be concluded ! John

John · 26 June 2023

★★★★★ 1/5

Trustpilot

Lovely looking home but under the skin…

Lovely looking home but under the skin the build quality is really lacking.Sadly despite the usual customer focused claims the after sales once they have your money is really quite poor.Some 2 months or so after moving in we are still finding issues and still having to chase to even get a reply on some points outstanding from day one.So now 4 months in and an update. Barely any traction and as I type a home full of tradesman for 2 weeks and multiple admissions of our “show home” being anything but a show home and overall a really poor finish. It looks more like a building site with most of the house still needing redecoration. It is a shame I cannot post pictures!Update 3 and things seemingly get worse. Our “show home” is everything but show. Worrying is the number of trades people telling us the house is full of poor quality work and basic errors.As we stand our show home work has ceased after two weeks of remedial work because in truth it now looks worse and we are left with a dust ridden mess. Having been promised a response as to how this will be rectified we sit here a week on still waiting yet again. With so much work to do and our home a complete mess it makes us so sad. Promises promises promises and no delivery!

David · 15 February 2023

★★★★★ 3/5

Trustpilot

I have generally had a very good…

I have generally had a very good experience with this builder and customer service and have left reviews accordingly. We are now past our two years guarantee with Strongvox and there are quite a few issues particularly with taping joints and in our kitchen diner the metal corner strip by the bifold doors has detached causing the plaster to blister. I am finding myself constantly now repairing what can only be described as poor workmanship in the first place. i would urge Stongvox to look at the contractors that they are using as the workmanship is clearly not up to standard. Seb is aware of this issue in the kitchen and has stated "it must have been knocked" I can categorically tell you that it hasn't and you can clearly see that the metal angle bead has detached from the plaster board.

Nick · 6 January 2023

★★★★★ 2/5

Trustpilot

Shame that you can’t get in and out of…

Shame that you can’t get in and out of your drive ways as housing association are blocking your drives when they have there own parking spaces .. Strongvox ram these houses up but the parking is a nightmare this is at Nether Stowey in Somerset .. Have now put a complaint it to Housing Association.. let’s see what they come back with .. now just found out that the council have permission to build 500 houses on the estate at Nether Stowey everyday I come home and can’t get in my drive .. How about Strongvox placing some Bollards up so no one parks opposite my drive ways!!!!!! Probably not

Elaine · 28 March 2026

★★★★★ 5/5

Trustpilot

Good quality homes

We would like to thank Dominic, Tony and all the team for doing such a great job. Strongvox are a good quality builder and we are so pleased to be in our new home. We've got the usual minor snags to be corrected (as with any new home), but Strongvox are committed to ensuring that everything is sorted to our satisfaction. Thanks also to Kate and Laura in the sales team for all their support.

HT · 5 January 2023

★★★★★ 5/5

Trustpilot

Wedmore

WedmoreHaving Purchased an absolutely stunning 4 bed detached house from Strongvox. We are over the moon with everything. Kate and Laura were on the ball, kept us updated with everything going on and were super pleasant to deal with. As the build got closer to completion we had the pleasure of meeting Dom and Chris who confidently showed us round pre and post completion. All four of them answered every question we had and it made the whole process smooth and simple. The quality of the house is outstanding. Spacious, well laid out and brilliantly put together, so much so we found ourselves hunting for snags that didn’t exist. We did need some assistance with getting WiFi connection sorted while we wait for other homes around us to complete, this was quickly and efficiently sorted by Doug who has made sure we have plenty of connectivity while we work from home. We regularly see the folk mentioned above and they have been what feels like bend over backwards helpful. Can’t praise everyone enough. Thank you.

Lee · 30 March 2021

★★★★★ 5/5

Trustpilot

Excellent service even after three years!

I was very surprised to read some of the vicious reviews for some Strongvox sites and felt I wanted to put the record straight! We bought our beautifully designed bungalow in a quiet cul de sac just over three years ago, an have always just loved it. There were the inevitable snags at the beginning, but they were dealt with in a timely manner with excellent customer care from Jennifer. This review is specifically about something which happened a month or so ago, when I rang Jennifer three years after moving in. She remembered me and was very helpful, although I knew I was way outside my two year warranty period. I explained why I was ringing for advice and definitely not complaining, but Jennifer said that Adam would be on site the following day and he would call in to see if he could help. Adam turned up at the arranged time and did the job, which took almost 1.5 hours, beautifully. I am very happy to recommend Strongvox for building high quality stylish homes and for excellent after sakes care.

Sara · 20 March 2021

★★★★★ 5/5

Trustpilot

An Excellent Move.

I have moved into a new build Strongvox property in Wedmore in the last 6 months. From the outset, when I reserved the property, I found the staff exceptionally helpful. I have never lived in a new build before, it is built to such a high standard with every attention to detail. There were a couple of small snagging issues that needed sorting once I had moved in. These were rectified promptly and with care. I can not recommend the Strongvox properties highly enough and I am delighted with my new home. It is certainly worth visiting a Strongvox show home to get a picture of the high specification standard.

Mrs · 15 March 2021

★★★★★ 5/5

Trustpilot

Buying a house between lockdown 1 & 2

Buying a house in 2020 between lockdowns and moving from Cheshire to Somerset, was never going to be easy, but I have to say, that Strongvox helped me at all times.They accomodated my random trips from Cheshire (as rules allowed) so that there was always a member fo staff to meet with me. There were no 'pushy' sales staff, a great team of builders, who were very approachable and an after sales service team who dealt with my (minor) snags expeditiously.I chose The Helford and I am very pleased with it - it really is a lovely house.The whole process was streamlined from initial decision to choosing fixtures and fittings, to the final handover on the date agreed.My dealings with Strongvox as a company was a positive experience.

Stephanie · 10 March 2021

★★★★★ 5/5

Trustpilot

Very good developers

We have just recently purchased a home through StrongVox. Matt, Simon, Sabrina, Kate and Dom have all been very helpful. Any snags are in hand and they are quick to respond to any issues. We are very grateful for their attentiveness.

JA · 11 September 2025

★★★★★ 1/5

Trustpilot

Warning

My sister bought a property from Strongvox 3 years ago after being in the house for 6 months they put up a 6mtr pole for Tv aerials that towers over her garden spoiling her garden views! As a single mother to two kids she has her hands full but has been constantly battling with the team at Strongvox, they finally agreed an amount to give my sister with no time frame but then refused to pay it too her! We reviewed them here and they asked us to take it down which we did but they haven’t held up their side of the agreement! This feel like a David and Goliath fight but it’s left her with no choice but to go too a local MP and the news papers. Buyers beware

Nicholas · 16 October 2023

★★★★★ 5/5

Trustpilot

Fabulous Experience

We recently moved into our new home at Cricketer Farm, having had a couple of nightmare dealings with two other developers, Strongvox have been a pleasure to deal with, especially Kate and Laura in the sales team,

Somerset · 10 May 2023

★★★★★ 2/5

Trustpilot

We moved into Wedmore Grange last…

We moved into Wedmore Grange last October Our first new property ever and we’re delighted. We did have several minor problems but eventually they were corrected. We have one outstanding item ( plot 78) relating to a missing tree and shrubs We are however very disappointed with the landscaping of the whole development and the state of the roads. Tony informed us the tarmac would be laid in February!! We are dealing with noise dust and and terrible road surfaces. The weeds are waist high and very unattractive It would be very helpful if the company could update the home owners how much longer we need to put up with these issues. It would seem the company have moved on to new developments not bothering about the Wedmore homes.

Mr · 7 July 2023

★★★★★ 1/5

Trustpilot

Appalling customer care

I bought a apartment from them a year ago and for the last 11 months have had a problem with the solar panel fuse switch tripping every time it gets windy and because it was on a row everything else was tripping so I got in contact with customer care and it took about 2 months for someone to come round and isolate the solar panel switch from the rest and they said that would sort it out!! As soon as it got windy it tripped again!! This is still going on now for 11 months and no one seems interested. I emailed strongvox customer care again 3 days ago and no answer, this is appalling customer care having a problem and still not sorted out 11 months later and anyone thinking of buying a strongvox house or apartment should take into consideration how bad there customer care is

Ian · 25 November 2022

★★★★★ 1/5

Trustpilot

We have a new Strongvox home

We have a new Strongvox home. The home build quality is good but there are garage floor faults which they have failed to address. The garage doors still don’t close properly and the garage floor has a crack from front to back. The floor is so uneven you can see waves in the surface. The “Lawn” is poor and in some areas so compacted that you can’t get a fork into the ground.We have been in residence for eight weeks and still have no phone or internet as Strongvox have failed to ensure service from Openreach was in place before the houses were complete. The cell phone signal is poor so we have real difficulty communicating.

Paul · 22 August 2019

★★★★★ 5/5

Trustpilot

Outstanding experience from start to…

Outstanding experience from start to finish! Kate and Dom have been exceptional. We love our new home on Wedmore Grange. The site is very well managed and designed. The layout of the Camden is fantastic - perfect for us.

Bridget · 5 November 2021

★★★★★ 1/5

Trustpilot

Buyer beware

I will never recommend this house company. Do not buy a house from them. I cannot be more clear. You are putting your money and health at risk. I would recommend you buy from anyone else other than this disreputable and dishonest company. If you look for a house in Stogursey Somerset you will not find it listed on their website. They disowned this site when they were unable to sell the houses 11 years ago. Properties were left on leasehold land never having been past to the parish council or any of their Section 106 obligations fulfilled. Strongvox have their own management company whose 2 directors are also the directors of Stongvox and they have demanded a site maintenance fee from each resident. The money was rarely used to maintain the communal areas properly. We have basically paid for Strongvox to maintain their own land! Strongvox failed to complete the site to the original planning agreement. They have since submitted a number of variations to build on every possible green space on this site, including a toddlers playground. They kept closing the play area saying that it had been condemned but the safety reports always show that it is safe. Another misrepresentation and misuse of funds. In their words they need to recoup money at the expense of their existing customer, a statement they submitted to the West Somerset Council Planning Committee. Nice attitude Mr Alford. He also boasted for a number of years at various public meetings that he has the planners in his pocket and they will pass the planning application anyway. Shame your company couldn't finish a housing estate within 10 years. If you wish to find out how strongly residents feel I suggest you look at the West Somerset Planning Portal for Paddons Farm/ Lonlay Meadow. The objections are damming.

CORA-JANE · 20 February 2019

★★★★★ 1/5

Trustpilot

Buyer beware

I will never recommend this house company. Do not buy a house from them. I cannot be more clear. You are putting your money and health at risk. I would recommend you buy from anyone else other than this disreputable and dishonest company. If you look for a house in Stogursey Somerset you will not find it listed on their website. They disowned this site when they were unable to sell the houses 11 years ago. Properties were left on leasehold land never having been past to the parish council or any of their Section 106 obligations fulfilled. Strongvox have their own management company whose 2 directors are also the directors of Stongvox and they have demanded a site maintenance fee from each resident. The money was rarely used to maintain the communal areas properly. We have basically paid for Strongvox to maintain their own land! Strongvox failed to complete the site to the original planning agreement. They have since submitted a number of variations to build on every possible green space on this site, including a toddlers playground. They kept closing the play area saying that it had been condemned but the safety reports always show that it is safe. Another misrepresentation and misuse of funds. In their words they need to recoup money at the expense of their existing customer, a statement they submitted to the West Somerset Council Planning Committee. Nice attitude Mr Alford. He also boasted for a number of years at various public meetings that he has the planners in his pocket and they will pass the planning application anyway. Shame your company couldn't finish a housing estate within 10 years. If you wish to find out how strongly residents feel I suggest you look at the West Somerset Planning Portal for Paddons Farm/ Lonlay Meadow. The objections are damming.

Richard · 20 February 2019

★★★★★ 2/5

Trustpilot

Ok houses, but little or no interest in supporting customers after completion

Saturday morning and life is good in our 12-13 month old Wedmore Grange Strongvox home. Until we find we can't get into our manual opening garage door. Our only access is from the outside, so bit of a dilemma! Quick internet search suggests it may be the handle mechanism is jammed. Numerous sites saying don't force it, it's a job for an engineer. No problem, I'll pop to sales office onsite, explain, and get an approval to go ahead with using a call out service to gain access. This is where my morning goes wrong.

Mike · 20 June 2022

★★★★★ 5/5

Trustpilot

Beautiful Family Home at Jubilee Gardens

We were the first family to move into the Jubilee Gardens development in November 2023 and have been nothing but happy with our new home. Kate and Laura provided fantastic customer service throughout. Kate especially understood our needs and even to this date provides a genuine interest in ensuring we have settled into our new family home.

Claire · 24 January 2024

★★★★★ 5/5

Trustpilot

Just wanted to express our sincere…

Just wanted to express our sincere thanks to Dom and Chris at Wedmore Grange! Their customer service is outstanding! Above and beyond! We have had many new builds, and we cannot praise them enough!

Paul · 7 July 2021

★★★★★ 1/5

Trustpilot

Cold and Damp

We moved into our home in Wedmore in June 2021 and the sales process was positive. However, shortly after moving in and putting pictures on the walls we had mould spread from ALL external walls behind all pictures, new and old (it's a shame I can't add pictures to this review - see my google one). The mould extended the length and width of all pictures and spread through the frames and the pictures/prints themselves, which are now damaged.

Sarah · 13 December 2021