Smith & Friends Estate Agents (Stockton on Tees) reviews

★★★★★ 5/5

Trustpilot

Smith and Friends go above and beyond!

Smith and Friends provide outstanding service and support. The Stockton teams’ professionalism, dedication, and attention to detail made the entire selling/buying process smooth and stress-free.The expertise and guidance from staff was invaluable, we couldn't have asked for a better experience. Would highly recommend!

Angela · 26 May 2024

★★★★★ 5/5

Trustpilot

Great service, on point!

Special mention to Chris Swanson in being super efficient, professional and extremely patient throughout the process! Would definitely recommend!

Zaheer · 27 July 2022

★★★★★ 5/5

Trustpilot

From going in they were helpful &…

From going in they were helpful & friendly & made everything seem so easy. When the first sale fell through they got straight back on it & sold the property again the very next day.

Mrs · 30 September 2024

★★★★★ 5/5

Trustpilot

Becky and Steffi were absolutely…

Becky and Steffi were absolutely fabulous at robinsons. Can’t thank them enough. Very efficient and great communication throughout. Would highly recommend robinsons!

Kat · 28 January 2022

★★★★★ 5/5

Trustpilot

Chris was brilliant throughout the…

Chris was brilliant throughout the process from enquiry to signing tenancy agreement. Timely communication and friendly manner.

Chantal · 12 September 2022

★★★★★ 5/5

Trustpilot

Helpful

Helpful, Steph in particular went out of her way to chivvy things along when my solicitors appeared to be dragging their heels. Steph gave me a lot of support with what was, for me, a very stressful purchase.

G · 20 September 2025

★★★★★ 5/5

Trustpilot

Joy was excellent

Joy was excellent. She communicated effectively and completely understood my position.

Paul · 3 April 2023

★★★★★ 5/5

Trustpilot

Great people who work there

Great people who work there, they all help and work with each other, great team work, always on hand to assist any issues, keep you in the loop with the progress of sale/buying property.

Paul · 1 October 2024

★★★★★ 4/5

Trustpilot

I let a flat through Smith and Friends…

I let a flat through Smith and Friends in a full management contract, my main contact - Nikki, is always friendly and endeavours to resolve any issues or answer any questions in good time, it is always a pleasure to speak to her.

Kristiane · 22 July 2025

★★★★★ 5/5

Trustpilot

Quality service

Paige has been extremely helpful and the process has been a fast one from seeing the property to moving in.Thank you

Adrian · 17 January 2022

★★★★★ 5/5

Trustpilot

Friendly staff

Friendly staff, nothing is ever too much trouble. During the selling process they kept me updated and worked over and above their service levels at times so I would recommend Smith&Friends to anyone thinking of selling their property. Definitely a five star service.

Jacqueline · 26 March 2024

★★★★★ 5/5

Trustpilot

First time using smith and friends and…

First time using smith and friends and I've had an absolutely amazing experience specifically with nikki. I was moving into the area from 4 hours away and nikki made the process stress free and smooth.

Sophie · 29 September 2025

★★★★★ 5/5

Trustpilot

Fantastic company

From the first meeting with the valuation guy to the completion I couldn't have asked for a better service. Great communication from their team throughout. Thank you for making a stressful time a little easier.

Angela · 26 July 2024

★★★★★ 5/5

Trustpilot

Great service

Great service. Lindsey was very efficient and helpful throughout.

Customer · 21 February 2023

★★★★★ 4/5

Trustpilot

The staff were friendly helpful and…

The staff were friendly helpful and kept me informed of every step along the way. They delivered what they promised at the outset and I would highly recommend them.

Mrs · 19 October 2024

★★★★★ 5/5

Trustpilot

Lindsey had a very trying time with the…

Lindsey had a very trying time with the buyer but she kept be updated at all times very helpful and professional

Colleen · 12 January 2026

★★★★★ 5/5

Trustpilot

Amazing Service and Staff

Andrea and Victoria have been so fantastic throughout my house purchase journey. I’ve very rarely had to chase for updates (unlike some of my friends/family have with other agents!). Always friendly, understanding and willing to chase up solicitors when you need. Can’t thank them both enough for taking the stress out of the process and making it a pleasure.

Laura · 2 October 2022

★★★★★ 5/5

Trustpilot

Joy was lovely

Joy was lovely. Very patient answering my questions and following up with the seller.

Christie · 19 May 2022

★★★★★ 5/5

Trustpilot

Always a "5star service" provided

In my many dealings with the Stockton office, I have always received a "5star service".Despite all of the last 18 months stop/start disturbances, I have found that all members of the team have continued to give their best through these troubled times.All of which I am sure will continue under the guiding hand of Mark as they lay the foundations of the new business.

Of · 17 January 2022

★★★★★ 5/5

Trustpilot

I have been extremely happy how Smith &…

I have been extremely happy how Smith & Friends Estate Agents have looked after my property. At all times very professional and friendly, I would recommend them if you are wanting them to let out your property in the rental market.

MR · 16 January 2024

★★★★★ 5/5

Trustpilot

Good Customer Service

Staff were knowledgeable, helpful and kept you updated all the time making the process less stressful. Customer Service was excellent from start to finish. Would not hesitate to use again.

Mrs · 26 September 2025

★★★★★ 5/5

Trustpilot

Great communication and attentiveness…

Great communication and attentiveness to my parents needs. Both in care home, however the service provision remained sensitive to their every wish and concern

Mr · 12 November 2024

★★★★★ 5/5

Trustpilot

Friendly & helpful

Nice friendly people who keep abreast of the selling and buying processes and keep you informed every step of the way

Paul · 19 December 2025

★★★★★ 5/5

Trustpilot

Used them a few times now

Hi have used Smith & friends a few times now and found them excellent . Kept me up to date with progress and if things were slow they would speed things up . Excellent service all round

Mr · 27 March 2024