Every review we hold for the Stockton on Tees office, from every platform, shown as written. First names only.
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5/5
GoogleIt has been an absolute joy to deal with Andrea, Sue and Steve at Reeds Rains Hartburn office through the difficult time which followed the passing of my wonderful Mum. Such compassionate people, who have been both professional, understanding, patient and pleasant at all stages through marketing and selling in what, for our family, has been a difficult time. I cannot praise the staff highly enough - if there were 6 stars available, I would award them. Fabulous, compassionate, caring staff with a great reputation - a true credit to Reeds Rains.PositiveResponsiveness, Quality, Professionalism, Value
Markthompsonwrites Β· 27 August 2021
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5/5
GoogleI found all of the staff very helpful with the sale of our property, any queries were answered competently. Highly recommend this office.
Colin Β· 30 January 2024
Agent replied Β· 6 February 2024
Thank you Colin, it has been a pleasure.. Don't forget to pop in and see us when you are passing
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5/5
Google2nd time using Reeds Rains, Hartburn - always so helpful & friendly, making the process less stressful! Definitely recommend :)
Sophie Β· 29 March 2024
Agent replied Β· 26 August 2024
Thank you Sophie, It has been a pleasure
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5/5
GoogleI've just rented a house today through Reeds Raines. Very professional and friendly staff. I would definitely recommend them to anyone looking to rent.
Thank you Andrea, A1 service.
Ian Β· 23 January 2022
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5/5
GoogleWe are currently buying a house through the Stockton branch. They have gone above and beyond for us. Really efficient service. Andrea London has been particularly helpful to us.PositiveResponsiveness, Quality, Professionalism
Rebecca Β· 27 August 2021
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5/5
GoogleAbsolute first class service. Supported throughout tenancy and mortgage application. Always delivered services to a high standard and a timely fashion. Clear communication and knowledge of products exceptional. Would recommend reeds Raines and in particular Greig Cowley to anyone!
Aimee Β· 24 January 2019
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5/5
GoogleAmazing service hats of to Johnathan aswell he was extremely helpful with the process π β¦
Harry Β· 6 August 2025
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5/5
GoogleA big thank you to Reeds Rain Stockton for your support through the purchase of our house.
Due to a temporary break in a chain of 4, my buyer pulling out days before (a further delayed) exchange, then to retract her decision 2 weeks later.
Reed Rains came to the rescue again when it looked like the agreed deadline date of exchange was not going to happen.
I am so grateful to Sue, Andrea & Amy for your guidance and understanding of a stressful situation way out of our control.
They definitely provide a 5* service
Julie Β· 23 January 2021
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5/5
GoogleAmy was very helpful throughout the buying process and I would recommend her to anyone thinking of buying property.
Well done Amy.
Thanks a lot.
Derek
Derek Β· 23 January 2022
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5/5
GoogleExcellent service received from Abbie and Sue. They went over and above to make sure we got our perfect house.
Lucy Β· 9 January 2024
Agent replied Β· 23 January 2024
Thank you for the lovely review, hope you are all settled in your new home. Best wishes for 2024
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5/5
GoogleThe staff at Reeds and Rains bent over backwards to help me prepare my property for rent, they kept me informed about absolutely everything via emails and telephone so I wasnβt left wondering how things were progressing, they are very prompt with arranging lots of viewings, the turnaround was very quick. Would highly recommend.
Claire Β· 24 November 2023
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5/5
GoogleAbsolutely outstanding service, canβt thank them enough, especially Andrea who has gone above and beyond for us throughout the process of buying. We would highly recommend this estate agent to anyone buying or selling
Sharon Β· 24 January 2020
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1/5
GoogleAsked for viewing a house and got ignored , no call back. After a month, the house for sale reduced price , send email with no reply...no explaination what so ever ....
Sara Β· 23 January 2023
Agent replied Β· 23 January 2024
Hello Sara, I am really sorry you have not been happy with the experience youβve had with Reeds Rains. We take customer satisfaction very important and I would like to look into the issues further. Please could you email me at: Stockton@Reedsrains.co.uk or call on 01642 601601. I will be happy to investigate the matter further. Kind regards, Steve McDonald
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5/5
GoogleAmy was amazing! So helpful and efficient, great customer service and always helped with every query. Would recommend highly! Thanks Amy.PositiveResponsiveness, Quality, Professionalism, Value
Abby Β· 27 August 2021
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5/5
GoogleFantastic service so far during my house purchase from Andrea and the team!
Kieran Β· 23 January 2023
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5/5
GoogleJust had a mortgage passed through Greig at Reeds Rains Stockton, I have been very happy from start to finish. Greig really took care of me and found me all the best deals and also gave me stacks of information on life insurance and home insurance that I didnβt even know about. I was never left in the lurch and I was constantly update every step of the way. Greig even emailed me everything so I could easily keep records of every step. Everyone in branch has been great, I can honastly say I will be recommening Reeds Rains to friends and family. I hope to deal with you again. Thanks so much and best wishes.
Ryan Β· 24 January 2019
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5/5
GoogleDealt with alot of estate agents in the past 18 months and Reeds Rains in Stockton have been by far the best. Professional, friendly, helpful and reliable. They call you back and contact you when they say they will, keeping you updated and informed at every stage. Recent house purchase completed today. The staff at the Stockton Branch - Steve, Sue, Ben, Andrea - all great! Will be recommending them to everyone in future! Thanks very much!
Danielle Β· 24 January 2020
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5/5
GoogleSimply great service at Stockton on Tees branch. The manager made us feel like he really cared when he visited to do a valuation. He followed up with stunning professional quality photos, which really showed off our home. We got a great price and went from sign to sale in three months. The staff at the branch were friendly and helpful. Overall, we cant recommend highly enough. If you want to sell your house, look no further.
Ashley Β· 24 January 2020
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5/5
GoogleI cant praise the team enough at Stockton branch. Weve had what you could call a bit of a nightmare with finding a house to rent for the past 8month but we finally found our dream home through the team and the process has been quick, pleasent and professional but friendly throughout. Thankyou so much. Really happy to be now part of the rental family with Reeds Rains
Jacki Β· 23 January 2022
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5/5
GoogleI didnt sell or buy my home through reeds rains, but i 100% would in the future. The team at the hartburn village branch were so helpful and very responsive. They kept in regular contact in trying to help me find a home especially jess who went above and beyond. Customer service skills at there best. Cant recommend Reeds Rains enough.PositiveResponsiveness, Quality, Professionalism
Claire Β· 27 August 2022
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5/5
GoogleAbbie, Andrea & Sue worked meticulously to oversee our entire move. From viewings through to completion, the team went above and beyond to make a stressful time that little bit easier for us. Sell your house through Reeds, you won't regret it. Best wishes from the Scottish Highlands.
David Β· 24 November 2023
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5/5
GoogleI have been dealing with Sue ar Reeds Raines regarding the sale of a deceased persons property. This has not been an easy thing to take on but I cannot speak highly enough about the service I have received.i have been kept informed of all viewings and subsequent negotiations by Sue efficiently and sympathetically which has made a difficult task much easier. I would recommend Reeds Raines as professional and most helpful.
Susan Β· 23 January 2021
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5/5
GoogleReeds Rains Estate Agents have been very professional in everything from the start of selling my parents property . All the team have a lovely manner this is the first time for me to sell a house so the team were there for me with their expertise 100% . I would highly recommend this branch without doubt .
Irene Β· 23 January 2023
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5/5
GoogleBrilliant service from everyone at Reed Rains, especially Andrea who helped me out on a number of separate occasions. Will defiantly be using this estate agents again.
Shaun Β· 24 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.