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Mark Antony Estates Stockton Heath reviews

4.7

★★★★★ Excellent

226 reviews across 3 platforms

82 London Road, Stockton Heath, WA4 6LE

Mark Antony Estates's Stockton Heath office at 82 London Road is rated 4.7 out of 5 across 226 reviews on three platforms, including 216 Google reviews rated 4.7.

Google logo

4.7 / 5

216

Reviews on Google

This office

Facebook logo

5.0 / 5

9

Reviews on Facebook

Business-wide

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stockton Heath office, from every platform, shown as written. First names only.

5/5

Google

From the initial valuation visit to the final completion the advice and input from the team has been excellent. They offered honest and straightforward advice throughout the process and their energy in helping to match the house with the right buyer was very much appreciated. A big thanks to Steph and the team!

Peter · 31 March 2026

Agent replied · 14 April 2026

Dear Peter, Thankyou so much for your kind words! It was a pleasure acting as your property manager and I am so pleased we found you the perfect buyer! Best wishes - Steph x

1/5

Google

I really don’t like to write negative reviews, and rarely do, but I’ve had a terribly disappointing experience with MA this week. I would like to thank John for his time and help when I viewed a property but outside of that I’m afraid I have nothing positive to add. There are times when you miss out on a property you want, I accept that, but I’m extremely dissatisfied about the way it was handled by the team. As always, there are two sides to every story, but, from my perspective, this has been a really poor experience.

Mike · 14 April 2025

Agent replied · 14 April 2026

Dear Mike, Thank you for your feedback about John; I'll make sure to pass on your compliments. Following your viewing, we submitted your offer to our client along with others. Whilst I can confirm we followed proper procedures, I sincerely apologise if we did not explain our offer process completely clearly to you. I wish you well with your next move, and hope we will have the opportunity to assist you once more. Kind regards, Fay.

5/5

Google

What a fantastic team of professionals! A huge thank you to Vicki for the incredible viewing experience, truly professional, as well as Steph, Georgia, and Jess. You are all amazing to work with. Quick, responsive, and genuinely supportive throughout the process. I really appreciate everything you’ve done. You’ve made what can be a stressful journey so much easier, and we’re only just getting started!

Charlotte · 28 December 2025

5/5

Google

From start to finish, Mark Antony set the bar for what I would expect from an estate agent. I was very impressed with what was included in the initial package - good photographer, many rightmove perks, reasonable estate agent fee. Then along the process, both Jodie & Helen were very helpful, informative and reassuring throughout. The house moving process is always a stressful time, but they definitely contributed to making it as seamless as possible.

Carl · 2 May 2025

1/5

Google

Not a very good team of estate agents at all (though their incompetence meant I ended up getting my dream house with a different agency instead). They call you immediately after viewing a house to put in an offer, then play games with you (or encourage the seller to do so) and make you add on crazy amounts of money to the offer whilst playing you off against another buyer. They pretended to not answer our calls once we called to put in counter offers, and then blamed us for “not calling” (literally called multiple times on one day) and kept pushing us to add more money! It was an awful experience with them, causing us undue amount of stress, and I am glad I no longer bothered looking at their properties. In my dream house now so I guess it was good that they were so bad! 0/10 stars.

C · 13 April 2026

1/5

Trustpilot

Useless, Indifferent Attitude

As an estate agent, you would expect at the very least to receive a professional approach and attitude from a company. Unfortunately, I found the team at Mark Antony to have an indifferent attitude combined this with inefficiency when making a simple appointment, which they failed to attend without giving me any notice. They also inputted my email address incorrectly. When I contacted them to enquire why they hadn't attended the mutually agreed appointment, I was met with a disinterested colleague who failed to show any concern whatsoever. I got the impression that it was all to much trouble for her. She informed me the manager would call me back. This never materialised until two days later whereby I had to call them for an explanation. I can honestly say my experience was an eye opener that proved beyond doubt that this company, who failed at simple tasks like inputting my email address correctly and failing to turn up for an appointment and also never returning my calls. Thank god I found out how incompetent and useless this company are before I entrusted them to act on my behalf.

Glyn · 5 June 2025

Agent replied · 27 August 2025

Thank you for sharing your feedback. We always strive to provide the best service possible and regret that your experience with us did not meet your expectations. Upon reviewing the situation, we note that this occurred twelve months ago, and we are surprised to receive your concerns now. We understand that during this time, you explored other estate agents and went to market with one but unfortunately were unable to sell your property. Nearly 12 months to the day, and you reached out to us again for a valuation, which we politely declined in line with our company policy of maintaining a respectful and professional environment for all interactions. We sincerely apologize for any initial miscommunication that occurred 12 months ago and want to reassure you that we take all feedback seriously to improve our service. We remain committed to providing high-quality estate agency services and wish you the very best in your property journey with another agent. MVB.

5/5

Google

Would highly recommend Mark Antony Estate Agents, professional, friendly service with great communication from start to finish. Fay made sure we got regular feedback on viewings, knew our property well and was always happy to help. Most of our tours were with John who was very friendly and knowledgeable. Once the sale was agreed Helen kept in regular contact with the buyers solicitor and our solicitor to make sure everything was moving forward smoothly. A great team that was a pleasure to work with. Thank you so much!

Fiona · 6 July 2022

Agent replied · 6 July 2023

Thank you so much for your kind words. It has been an absolute pleasure to get you past the finishing line and completed. I wish you all the best in the future. Fay x

1/5

Google

1 out of 5 and they're lucky for this. Had a viewing booked10days in advance travelling 50 miles to see it with the day booked off work. Cancelled the booking with 2 hours notice. And simply asked " when are you next available" In those 10 days not 1 attempt to contact me saying the vendor changed their minds. Not 1 attempt to chase up with the vendor seemingly Atrocious

Robert · 24 March 2026

5/5

Google

We have been exceptionally well pleased with the way in which Mark Antony Estates have handled our recent house sale. Precise and detailed information has been available from them at all times and they have helped us to achieve the best possible price. We would particularly like to thank Owen Ball and all his colleagues in the Stockton Heath Branch for their convivial and professional advice throughout the process.

Doreen · 6 July 2022

Agent replied · 6 July 2023

Hi Doreen, thank you for your kind words. It has been a pleasure working with you and Alan so far and I look forward to seeing your sale through. Owen

5/5

Google

Brad and the team, were professional, confident, helpful with every stage of the viewings, sale and the move. Brad, would always remind positive, throughout. The team always returned your calls or emails. Helen, worked hard on the sale progression and saw my house through to the end. All in all, brilliant team of staff, that are dedicated to success. Thank you again Caroline, Lew, Tom and Daisy 😁🔑🏡

Caroline · 6 July 2022

Agent replied · 6 July 2023

Hi Caroline, Thank you very much for your lovely review. Myself and the rest of the team want to thank you for trusting Mark Antony Estates to sell your property and hope you and your family are enjoying your new dream home. Brad.

5/5

Google

We were looking to sell our apartment as we needed somewhere bigger. We knew Mark from reputation therefore chose to go with Mark Antony Estates as we believed we would get a great service. The team went above and beyond, keeping us up to date, sharing in our pain when our first sale unfortunately fell through and picking our spirits back up with plenty of viewings resulting in a successful completion. I cannot recommend the team at Mark Antony Estates enough, they are very professional and always happy to help with any questions about the roller-coaster that is moving house. Special thanks to Jenny and Katie for their determination in making sure we achieved our sale. If you're thinking of moving, pick up the phone and speak to the team, I know I will be when I'm next ready to move!

Laura · 7 July 2018

Agent replied · 6 July 2023

Thanks Laura for you kind words. All the best, Mark :)

5/5

Google

I'd not heard of Marc Anthony before our recent Letting but we were very impressed and have rented a property through them and because we were so happy with the service we received We have asked them to sell our house too. Our main contact was Katherine Faulkner Who was unbelievably on the ball , ahead of us all the time, spot on with e mails and true to her word on everything she promised. She made a very stressful time much easier for us and encouraged , reassured and advised us every step of the way. She was very efficient balanced with integrity and sense of humour and went to Great lengths to answer our questions and Find extra information we needed about the property. The whole process was smooth and unlike our previous experiences of having to chase agents and leave messages and wait and not know what was happening from one day to another. Katherine kept us in the picture at all times

Col · 7 July 2017

Agent replied · 6 July 2023

Thank you very much for taking the time to write your review. Good luck in your new home and hope we can be of service again in the future. Mark.

5/5

Google

Becky was incredible throughout the process and made everything go smoothly! Really appreciated the work! Thank you!

Adam · 14 April 2025

Agent replied · 11 November 2024

Thanks Adam for your review. 🙌 …

1/5

Google

Put an offer on a house through this company to be told the house was going to final bids , we offered £8k more on the house and we was told we got out bid and lost out!! … it’s still for sale now 🫢😂 jokers !! We bought from elsewhere!! …

Adam · 31 July 2025

Agent replied · 27 January 2026

Hi Adam, We understand it's very disappointing to be outbid by another buyer, and we can appreciate your confusion as to why the property still appears for sale online. We do, however, operate with the utmost professionalism. The property continues to be advertised for sale until due diligence and anti-money laundering checks on the buyer are fully completed. This is standard practice, allowing us to continue collecting interest in the best interests of our client, should any problems be flagged during this process. In this instance, delays from the buyer's agent have unfortunately prolonged this stage. We're glad to hear you've found another property to purchase, and we hope your transaction proceeds smoothly. Fay

5/5

Google

Absolutely brilliant from start to finish! Sold my apartment in days! The photos were fantastic so professional, had a number of viewings in days and sold within the first 10 days. Recommended to my neighbour who also did the same. Highly recommend these guys fees reasonable and great value for money!

Louisa · 31 July 2025

Agent replied · 27 January 2026

Thank you, Louisa, for your lovely review! We're so pleased to hear that everything went smoothly and that you had a positive experience. Wishing you all the best for the future! 😊 …

5/5

Google

Right from valuation selling our house was made so easy by ALL staff involved. So extremely proffesional, understanding and made to feel totally at ease. Would recommended to anyone selling there property. Our property had one viewer after it had been on there web page for no more than an hour and the house was sold!! 😀😀😀

Lesley · 14 April 2025

Agent replied · 11 November 2024

Hi Lesley, thank you for such a wonderful review! The whole team wishes you all the best in your new home! 😊🎉 …

1/5

Google

My experience with Mark Antony was incredibly frustrating and disappointing. After viewing a property with them in Warrington, I expressed keen interest and made several follow-up calls over the course of three days, clearly stating my intention to proceed with the rental. Each time, I was met with the same response: "waiting for landlord decision." Despite my persistence and eagerness to secure the property, I was left in the dark, only to discover via Rightmove that the property had been taken by someone else. Not only did Mark Antony fail to update me on the status of my application, but they also failed to prioritize my interest or even provide basic communication regarding the outcome. This lack of transparency, communication, and professionalism is unacceptable. As a prospective tenant, I expected better treatment and respect from Mark Antony. My experience with them has been nothing short of a waste of time and a complete disregard for customer service. I would strongly advise against using their services to anyone looking for a reliable and considerate estate agent.

Dr · 27 April 2024

Agent replied · 25 August 2024

Thank you for bringing this to our attention. We deeply apologise for the inconvenience you've experienced. As discussed via phone call, we're taking immediate steps to review and enhance our internal processes to prevent such occurrences in the future. Your feedback is invaluable to us in ensuring a better experience for all our customers.

1/5

Google

My experience with Mark Antony was incredibly frustrating and disappointing. After viewing a property with them in Warrington, I expressed keen interest and made several follow-up calls over the course of three days, clearly stating my intention to proceed with the rental. Each time, I was met with the same response: "waiting for landlord decision." Despite my persistence and eagerness to secure the property, I was left in the dark, only to discover via Rightmove that the property had been taken by someone else. Not only did Mark Antony fail to update me on the status of my application, but they also failed to prioritize my interest or even provide basic communication regarding the outcome. This lack of transparency, communication, and professionalism is unacceptable. As a prospective tenant, I expected better treatment and respect from Mark Antony. My experience with them has been nothing short of a waste of time and a complete disregard for customer service. I would strongly advise against using their services to anyone looking for a reliable and considerate estate agent.

Dr · 14 April 2024

Agent replied · 14 April 2026

Thank you for bringing this to our attention. We deeply apologise for the inconvenience you've experienced. As discussed via phone call, we're taking immediate steps to review and enhance our internal processes to prevent such occurrences in the future. Your feedback is invaluable to us in ensuring a better experience for all our customers.

5/5

Google

I think it’s always difficult to know who to choose when selling your house, it’s not a regular thing we do nor does your family and friends so a lot of the time it’s a personal recommendation or like myself a gut reaction towards the interaction you have with the agents you research. I wanted honesty, with honesty comes transparency, with transparency there is trust, and I found all three at Mark Antony. Everyone was consistent in their help, support and advice during the initial set up of my sale and indeed during our viewings and offers put forward and now as it comes to a close they are there with a helping hand to make sure everything goes well. Thank you ladies and gents for a 10/10 service you are what 5 star service is all about.

Jennifer · 14 April 2024

Agent replied · 26 November 2023

Hi Jennifer, thank you so much for that lovely review. We wish you all the best on your next move.

5/5

Google

I bought my house through Mark Antony and everyone I dealt with was absolutely wonderful. I mainly dealt with Emilia Isherwood, Helen Fagan and John Hopwood but everyone I dealt with was really friendly and efficient. Overall it was great customer service and I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value

C · 26 August 2022

Agent replied · 6 July 2023

Thank you very much for your kind words! It was a pleasure to work with you, we wish you all the best in the future. Thanks Millie :)

5/5

Google

Lucy Waters was very professional and friendly, easy to deal with. I love the idea that pictures were taken of the property and was placed on a disk and given to me so can have a real time footage as to the condition of the property when I moved in.PositiveQuality, Professionalism

Toni-Ann · 27 December 2021

Agent replied · 26 December 2024

Thanks so much Toni-Ann! Our job is always so much easier when we have such lovely tenants like you to move in 😊 Good luck in your new home! Lucy x …

5/5

Google

Our property has only been on the market since mid March and we are delighted that we have secured a buyer in such a short space of time. The staff have been fantastic especially Fay and Cathy and I thank them all for the experience so far.

Pippa · 6 July 2022

Agent replied · 6 July 2023

Thank you so much for your kind words, its been an absolute pleasure securing a sale for you. I will of course keep in touch as we progress. Fay x

5/5

Google

Lucy Waters was very professional and friendly, easy to deal with. I love the idea that pictures were taken of the property and was placed on a disk and given to me so can have a real time footage as to the condition of the property when I moved in.PositiveQuality, Professionalism

Toni-Ann · 26 August 2021

Agent replied · 6 July 2023

Thanks so much Toni-Ann! Our job is always so much easier when we have such lovely tenants like you to move in 😊 Good luck in your new home! Lucy x …

5/5

Google

The team at Mark Antony have been great over the last 3years I have been a tenant with them. Attentive, quick response if any problems and eager to help. Katherine has been great with my recent move, staying with Mark Antony as my agent for my next property. I would recommend them to any of my friends and family.

Charlotte · 7 July 2017

Agent replied · 6 July 2023

Delighted to hear you're comments. Wishing you the best of luck in your new home. Mark.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mark Antony Estates Stockton Heath

How many reviews does Mark Antony Estates Stockton Heath have?

Mark Antony Estates's Stockton Heath office has 226 reviews across three platforms: 216 on Google, 9 on Facebook (across the whole business), 1 on Trustpilot (across the whole business).

What is Mark Antony Estates Stockton Heath's rating?

Mark Antony Estates Stockton Heath is rated 4.7 out of 5 across all 226 reviews, and 4.7 out of 5 on Google from 216 reviews.

Where is Mark Antony Estates's Stockton Heath office?

Mark Antony Estates Stockton Heath, 82 London Road, Stockton Heath, WA4 6LE.

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